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[wptabtitle]<i>Telefonicawatch Report #85</i> <b>Extract</b>[/wptabtitle]
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Telefónica Global Resources used the platform of February 2014’s Mobile World Congress (MWC) to unveil its UNICA end-to-end virtualisation programme for its networks.

The new initiative, which is expected to accelerate Telefónica’s adoption of flexible virtual infrastructure with the hope of bringing industry standards along with it, is set to see virtualisation theory put into practice by mid-2014. Building on network function virtualisation (NFV), and software-defined networking (SDN) technologies and related emerging standards, the telco is also aiming to have more than 30% of its network functions virtualised by 2016 in an ambitious transformation programme.

Software to become intrinsic to networks

The goal of UNICA is to provide the telco with the tools needed to support rapid deployment of virtual solutions on its core networks. These are expected to include the introduction of NFV and SDN solutions.

The aim is to work with a range of vendors, and to increase the flexibility that Telefónica can exercise, by reducing dependency on hardware that can be expensive and complicated to replace, with software-based offerings that, in theory at least, are more easily switchable.

Beyond cost savings and vendor flexibility, Telefónica perceives the benefits to include improved quality standards for services, and opportunities to personalise offerings more effectively for customers.

The virtualisation of customer premises equipment (CPE) is already said to be in trial phase in Brazil, and is set to launch commercially by end-2014.

“ The project points to a paradigm shift in the way networks are designed and installed in an unprecedented move that uses existing virtualisation technologies. ”
— Telefónica statement.

The pace at which Telefónica is expecting to move is fast, at least in telco terms, with around one-third of infrastructure run on virtualisation principles within two-and-a-half years. Despite this, Telefónica is maintaining that change will be “gradual and seamless”.

Customer premises equipment in Brazil to start ball rolling

To back up ambitious plans for virtual networks, Telefónica needed a concrete real-world example of the potential for new networks to crystallise its potential, and settled on the introduction of virtual CPE as the way to do this.

Virtual CPE is expected to see Telefónica’s virtualisation strategy extended to the home. The operator is looking at moving many functions currently conducted using home equipment, such as via modems and set-top box, to the network. These include functionality relating to internet access such as IPv6, and home networking options around universal plug-and-play, as well as security management.

This is anticipated to make identifying faults in services simpler; and also means that services contracted to users can be more easily switched between premises, and move with the user. Significantly, CPE will become cheaper, existing services will be easily kept up to date, and new offerings will be available with a simple upgrade path for the service provider. The telco also suggested the smartphone could become the remote control for all customer services, and a means to access owned content in any location. This presents additional opportunities for Telefónica to maintain its relationship with customers.

Telefónica going it alone to accelerate standardisation

In announcing UNICA, Telefónica talked up its long-running commitment to virtualisation standards around NFV and SDN through international forums, putting its name up with US giants AT&T and Verizon Wireless. It highlighted support for the OpenFlow standard for SDN-based traffic management, and the OpenStack infrastructure-as-a-service cloud computing initiative. It also said it has been working with vendors to standardise interfaces covering existing networks, and data and control layers for its infrastructure.

However, the telco appears to be in a hurry to introduce new services, and unwilling to wait for a consensus to emerge. Enrique Blanco, Telefónica’s Global Chief Technology Officer (CTO), is keen to move forward, and is drawing on the experience of data centre virtualisation that has been underway for some time at Telefónica as a basis for the next stage of network evolution.

“ We started virtualising data centre capacity in 2011; and this year, up to 40% of our data centre capacity will be virtualised — maybe 80% in 2015 — and we’re looking to utilise this in our networks strategy. If we wait, nothing will happen. ”
— Blanco.

Blanco also appears willing to put pressure on vendors to keep up with the telco, even if they have concerns regarding the impact on legacy businesses. The CTO is keen to work with a wide range of partners (as can be seen below), and is pushing openness to ensure Telefónica can reap the benefits of software-based systems that can be easily replaced.

“ This has to be a multi-vendor approach. We have to avoid vendor lock-in, so working with multiple suppliers with an open approach is vital. Some of the vendors might not be happy…but we are working with them. ”
— Blanco.

An additional challenge faced by Telefónica in pushing change will be convincing its own staff that the transformation will work. Blanco has acknowledged that getting key personnel around the world to buy into his vision will be an essential element of the overhaul.

“ We need to get the trust of all the people in Telefónica in all the different countries — we need to set [service level agreements] and then show we can achieve them. We need to deliver the quality that the people in every country need to run their businesses. We have to deliver to ‘five nines’ [99.999% reliability]. If we can’t do that, then we are in trouble. All the technology people know it is going to happen, but it will take time. You can’t be against it… it is a change of culture and management.”
— Blanco.

More news and detail on Telefónica’s partners in the UNICA project — and the risks and opportunities the initiative presents — can be found in Telefónicawatch, #85.
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[wptabtitle]More info: <b>Try/Buy</b>[/wptabtitle]
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About Telefonicawatch

Report: #85
Covering: February-March 2014
Published: March 2014
Next report: April 2014

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[wptabtitle]<b>Contents</b>[/wptabtitle]
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Telefonicawatch Report #85 contents

1 Executive brief

4 Telefónica Group

4 Management update
4 Telefónica shreds Digital plans with latest restructure…
4 Digital control back to Madrid, but Centres of Excellence to continue
6 Álvarez-Pallete to keep closer eye on OpCos
7 Executive power games play part in overhaul, and Key exit
7 Politics and new vision combine to spark Digital rethink
8 Global Resources’ importance underlined by changes
8 Navarro’s rise continues
9 Ups and downs of the reorganisation
9 Table 1. Telefónicawatch interpretation of senior management movements.
10 Four strategic priorities to be served by re-org…
11 New structure to put Digital priority on revenue
11 Big data and IP remain high up on new Digital agenda
12 FY13 results
12 Alierta doing things his way, as Telefónica regroups
12 Problems of old structure evident in management roles
12 Respectable underlying numbers belie frantic activity
13 Table 2. Telefónica, selected financial data, Q4 and FY13
13 Two sides to FX impact, but cash a worry
14 Brazil shifting from powerhouse to liability
14 Figure 4. Telefónica Group, revenue, OIBDA margin and capex by region, FY12 and FY13
15 LatAm spending masked by currency shifts
15 Global Resources’ efficiency drive bearing fruit
16 Focus on innovation dominates capital investment…
16 …new Group structure set to create EUR1.5bn savings
17 Venezuela value falling, books set for further write-down
17 Fears of Argentina following suit
18 Telefónica hits guidance, promises more of the same
19 Capex exceeds expectations, and still on the up
19 Table 3. Performance against guidance H1 and FY13, and guidance for FY14
19 Telefónica reins in ambition for second successive year
20 Alierta calls time on consolidation, but Brazil still in play
20 Etisalat relationship talked up by Alierta
22 Customer numbers
22 Accesses keep growing, but value stagnant at best
22 Contract and data growth predicated on falling prices
22 Fixed-line remains weak despite continued investment
23 Pay-TV not going away despite poor history
23 Table 4. Telefónica Group, customer numbers (‘000), Q4 FY13
24 Acquisitions and disposals
24 Regulatory process on European deals continues
24 EC sets out case against E-Plus deal
24 Community
25 Three offers concessions in Ireland
25 Telefónica still in contention to buy Canal+
25 Right of first refusal retained
25 Financial
26 Still in the hunt
26 Marketing

27 Telefónica Global Resources

27 Networks
27 Telefónica focuses on network innovation with UNICA
27 Software to become intrinsic to networks
27 Regulatory
27 EU proposes even tougher controls on roaming, neutrality
28 Customer premises equipment in Brazil to start ball rolling
28 Telefónica going it alone to accelerate standardisation
29 Huawei targeting new opportunities as “most advanced” partner…
30 Alcatel-Lucent links get closer…
31 Ericsson maintains a presence, but keeps its distance…
31 More vendors circle….
32 Transformation picking up pace from 2013
32 Focus on future brings risk of tripping on closer obstacles…
33 …but Telefónica has proven it can move quickly
33 Telefónica trumpets IP roaming for LTE
34 Telefónica accelerates standards adoption to showcase new products
34 Telefónica’s Spanish 4G rollout still in early stages
35 Partners Program
35 Bouygues expands Telefónica partnership
36 Partnership emphasises importance of MNCs
37 Devices
37 Table 5. Terminal highlights

38 Digital services

38 Firefox OS
38 Telefónica signals Firefox OS rollout slowdown

38 O2 UK fails to fit Firefox OS profile, Mozilla looks beyond partnerships
39 New handsets launched, but Sony goes quiet
39 Could Firefox-powered TV be on Telefónica roadmap?
40 M2M
40 Carlos Morales at MWC
40 Morales emphasises strength in breadth
40 Birkenhead: It’s about the SIM, not the device
41 Deriving business benefits and solutions through partnerships
41 Fostering innovation from the grass roots
43 Telefónica showcases “smart wearables”
43 Showcasing early devices
44 Open Future
44 Navarro pledges support for entrepreneurs and education
44 Open Future core to innovation in new Digital
45 Call to action for European recovery
45 Establishing leadership in a new digital ecosystem
46 M-payments
46 German operators unite m-payments around Trevica
46 Trevica in the UK?
46 Mobile advertising
46 Telefónica wins pan-regional mobile ad deal
47 M-payments power balance becoming clearer
47 Security
47 Samsung and McAfee deals continue security focus
47 Samsung partnership makes Telefónica a KNOX reseller
47 Telefónica wins pan-regional mobile ad deal, cont’d…
48 McAfee deal brings multi-device security in Spain
48 Increasing focus on security
49 Telefónica details growth in Latch ecosystem
50 Telefónica Ventures
50 Telefónica buys into Saluspot
50 Expanding Latin American eHealth presence
50 Wayra
51 Diverging European and LatAm eHealth strategies

52 Latin America

52 Regional
52 FY13: Mixed fortunes beyond Brazil
52 Strongest performance in most volatile markets
52 Figure 10. Telefónica Latinoamérica “Next Six”, revenue trend (EURm) by country, Q1 FY12-Q4 FY13
53 Table 6. Telefónica Latinoamérica, revenue and OIBDA by country, Q4 and FY13
53 Central America
54 Brazil
54 FY13: Telefónica continues focus on valuable customers
54 Table 7. Telefónica Latinoamérica, Brazil, financial results, Q4 and FY13
55 Vivo maintains position but rivals close in
55 Table 8. Comparative market statistics for Brazilian OpCos, Q4 FY12 and Q4 FY13
55 Ecuador
56 Vivo launches virtual newsstand service
56 …with plans to expand across LatAm
56 Vivo foresees problems with 700MHz spectrum use
56 Peru
57 Chile
57 Telefónica wins 700MHz spectrum
57 Expanding 4G networks
58 Movistar Chile ups forecasts for 4G growth
58 New services
59 Colombia
59 Telefónica licence row rumbles on

61 Europe

61 Germany
61 FY13: O2 Germany shrinks, fixed business looks unloved
61 Table 9. Telefónica Germany, financial results, Q4 and FY13
62 Telefónica looks directionless awaiting merger clearance
62 Table 10. Comparative market statistics for German OpCos, Q4 FY12 and Q4 FY13
62 Czech Republic
63 Telefónica ties with Software AG for M2M
63 Sputterings of life for joyn in Germany
64 Spain
64 FY13: Declines slow in Spain as profit margins get boost
64 Table 11. Telefónica España, financial highlights, Q4 and FY13
65 Telefónica still struggling to staunch losses
65 Table 12. Comparative market statistics for Spanish OpCos, Q4 FY12 and Q4 FY13
66 Vodafone/Ono deal shakes up Spanish market
67 Further consolidation?
67 Telefónica Consumer Finance opens for business
68 Telefónica attempts another pay-TV launch
68 United Kingdom
68 FY13: O2 UK focuses on refreshing profit
68 Table 13. Telefónica UK, financial results, Q4 and FY13
68 O2 and Momac deliver self-care solution for BA
69 O2 battling hard to close in on EE
69 Table 14. Comparative market statistics for UK OpCos, Q4 FY12 and Q4 FY13
70 O2 Wifi passes ten million customer milestone
70 O2 builds friendly audience for new revenue opportunities
71 O2 looks to £7bn emergency services deal
71 Public sector market a prime target for O2
72 O2 continues to re-focus on direct channel

73 Associates and investments

73 Telecom Italia
73 Telecom Italia performance continues to slide
73 Table 15. Telecom Italia, selected financial data, Q4 and FY13
74 TI lines up excuses as good news remains hard to find
74 Debt targets met, but dividend too hard to justify
75 China Unicom
75 China Unicom continues to show strong growth
75 Table 16. China Unicom, selected financial data, FY13

76 Index

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[wptabtitle]<b>Index</b>[/wptabtitle]
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Telefonicawatch Report #85 index

Symbols

3GPP, 34

A

A1 Comms, 72
Aicent, 34
Airwave Safety Communications Ltd, 71
Alcatel-Lucent, 30, 31, 33
– LightRadio, 30
Alcatel OneTouch, 39
Al Jazeera, 25, 26
América Móvil, 59
– Claro, 55, 57, 58, 59
Anatel, 56
Apple, 40, 46
– iOS, 49, 56
– iPad, 40
– iPhone, 40
Argos, 70
AT&T, 28
Autorità per le Garanzie nelle Comunicazioni (AGCOM, Italy), 74
Avantel, 59
AxisMed, 50

B

Barclays, 47
– Pingit, 47
Bluewater, 70
Bouygues Telecom, 35, 36
British Airways, 68
Broadsoft, 31
BT Group, 32
Bundesnetzagentur für Elektrizität, Gas, Telekommunikation, Post und Eisenbahnen (Federal Network Agency for Electricity, Gas, Telecommunications, Postal Service and Railways, BNA/BNetzA/RegTP, Germany), 61

C

CaixaBank, 67
Campus Party, 44
Capita, 51, 71
CeBIT, 63
Cisco Systems, Inc., 31
CNMC, 26
Communications Workers Union, 69
Conadecus, 57

D

Deutsche Telekom, 29, 40, 46, 61, 62, 63
– T-Mobile, 38, 63
– – Czech Republic, 63

E

Eircom, 25
EMC
– VMware, 48
Entel, 57
Ericsson, 31
Etisalat, 20, 36, 40
ETNO, 28, 29
European Telecommunications Standards Institute (ETSI), 30, 32
European Union, 25, 27, 28, 29, 35
– European Commission, 24, 26, 44
– – Kroes, Neelie, 27
– European Parliament, 27, 29

F

Facebook, 38, 71
– WhatsApp, 38
Federal Network Agency, 61
Fédération Internationale de Football Association (FIFA), 57
Fetch, 46, 47
Findim, 73
– Marco Fossati, 73

G

GeeksPhone, 39
Google, 40, 41
– Android, 37, 39, 43, 47, 49, 56
– YouTube, 71
Grupo Gol, 56
Grupo Santander
– Santander, 41, 58
GSM Association (GSMA), 34, 63
– joyn, 63
– Mobile World Congress, 12, 27, 33, 38, 40, 43, 47, 49, 58, 63

H

Hewlett-Packard, 31
Hospital Italiano, 50
HSBC, 24
Huawei, 29, 31, 33, 37, 39
Hutchison Whampoa, 24, 25
– H3G
– – Three Ireland, 25

I

IMImobile, 71
Infinera, 31, 33
Informa plc
– Ovum, 36
Intel, 31

J

Jazztel, 66, 67
Juniper Networks, 31

K

Kanchi, 24
Keynote SIGOS, 34

L

LG, 39, 43

M

M2M World Alliance, 40
MasterCard, 46, 47, 58
– Trevica, 46, 47
McAfee, 47, 48
Mediaset, 25
Megafon, 36
Microsoft
– Windows Mobile, 49
– Windows Phone, 37, 56
Millicom, 59
Mitchells & Butlers, 70
Momac, 68
Monitise, 46
Mozilla Foundation, 38
– Firefox, 20, 33, 37, 38, 39, 48, 49, 56
– Firefox OS, 20, 33, 37, 38, 39, 48, 49, 56

N

Naver Corporation
– LINE, 38
NEC, 31
Newark and Sherwood District Council, 70
Nokia, 37, 71
– Lumia, 37
NTT, 40
– DoCoMo, 40

O

Oberthur Technologies, 58
Ono, 26, 65, 66, 67
Orange, 29, 40, 65, 66, 67
– Spain, 66, 67
Osiptel, 55

P

Panasonic, 39
Phones4u, 72
Pinsight Media+, 47
Pizza Hut, 70
PPF Group, 62
PricewaterhouseCoopers, 48
Prisa, 25, 26
– Canal+, 23, 25, 26

Q

Qualcomm, 37

R

Regions
– APAC
– – China, 20, 36, 38, 40, 75
– – Hong Kong, 33
– – Japan, 40
– EMEA
– – Czech Republic, 18, 38, 62, 63
– – Europe, 4, 6, 7, 9, 12, 13, 14, 15, 16, 17, 19, 22, 23, 24, 26, 27, 28, 29, 30, 35, 38, 40, 44, 45, 46, 51, 61, 65, 74
– – France, 33, 35, 56
– – Germany, 6, 16, 22, 24, 25, 33, 37, 38, 45, 46, 47, 61, 62, 63
– – Ireland, 18, 24, 25, 37, 38, 45
– – Italy, 25, 33, 73, 74
– – Portugal, 33
– – Russia, 33, 36, 40
– – Spain, 6, 12, 14, 16, 18, 20, 22, 23, 24, 25, 26, 31, 32, 34, 35, 36, 37, 38, 39, 44, 48, 49, 50, 56, 63, 64, 65, 66, 67
– – Sweden, 67
– – Switzerland, 36
– – UK, 6, 16, 22, 32, 33, 37, 38, 40, 41, 46, 51, 58, 61, 68, 69, 70, 71, 72
– Latin America, 6, 9, 12, 13, 14, 15, 18, 22, 23, 34, 38, 40, 46, 50, 51, 52, 57, 58, 73
– – Argentina, 13, 17, 18, 37, 38, 46, 52, 53, 56
– – Brazil, 6, 12, 13, 14, 16, 20, 23, 27, 28, 33, 38, 39, 40, 46, 50, 52, 53, 54, 55, 56, 57, 73, 74
– – Central America, 52, 53
– – Chile, 38, 50, 53, 56, 57, 58
– – Colombia, 33, 38, 46, 52, 53, 56, 58, 59
– – Costa Rica, 38, 44, 45, 53
– – Ecuador, 37, 38, 44, 45, 53, 54
– – El Salvador, 38, 53
– – Guatemala, 38, 53
– – Mexico, 31, 33, 38, 46, 52, 53, 56
– – Nicaragua, 38, 53
– – Panama, 38, 53
– – Peru, 38, 52, 53, 55, 56
– – Uruguay, 37, 38, 53
– – Venezuela, 13, 16, 17, 18, 19, 37, 38, 52, 53
– North America
– – USA, 31, 33
Rhapsody International
– Napster, 56
Royal Borough of Kensington & Chelsea, 70
Royal KPN, 24, 40, 62
– E-Plus, 24, 62

S

Saluspot, 50, 51
Samsung, 43, 47, 48, 58
Smart Meter Implementation Programme (UK), 71
Software AG, 63
Sony, 37, 39, 43
– Sony Mobile, 39, 43
Sprint Nextel, 47
Subtel (Chile), 57
Sunrise, 36
Supercell, 46

T

Technologies
– 2G, 63
– 3G, 37, 38, 63, 71, 75
– 4G
– – LTE, 16, 30, 33, 34, 35, 37, 38, 53, 57, 58, 59, 63, 69, 71, 75
– Advanced Wireless Services (AWS), 57
– Bring Your Own Device (BYOD), 47, 48
– Broadband, 22, 23, 32, 54, 65, 66, 68, 75
– Cloud computing, 28, 29, 48, 75
– eHealth, 4, 47, 50, 51
– GSM, 34, 63, 71
– ICT, 45, 54
– IP, 11, 23, 29, 30, 31, 32, 33, 34, 58
– IPv6, 28
– M2M, 4, 20, 36, 40, 41, 50, 63, 71
– MMS, 46
– Mobile broadband, 23
– Network functions virtualisation (NFV), 27, 28, 30, 33
– NFC, 58
– NGN, 32, 66
– OpenFlow, 28, 31
– OpenStack, 28, 31
– PSTN, 32
– SIM, 40, 41
– Smart City, 41
– SMS, 37, 46
– Software defined networking (SDN), 27, 28, 29, 31, 33
– Software-defined networking (SDN), 27, 32
– Tetra, 71
– TV, 23, 26, 39, 58, 66, 68, 71
– VPN, 48
– WCDMA, 75
– WLAN
– – Wi-Fi, 70
Telco SpA, 73
Telecom Italia, 20, 36, 38, 40, 73, 74
– Patuano, Marco, 73, 74
– TIM Brasil, 20, 55, 56
Telefónica Group, 4, 12, 13, 14, 15, 16, 18, 22, 23, 24, 25, 29, 38, 40, 43, 44, 46, 47, 48, 50
– Associates and investments
– – China Unicom, 20, 36, 38, 40, 75
– – Telecom Italia, 20, 36, 38, 40, 73, 74
– Digital, 4, 6, 7, 9, 10, 11, 12, 33, 38, 40, 47, 48, 49, 50, 51
– Digital services
– – Amérigo, 44, 45, 48
– – Blueliv, 48
– – Eleven Paths, 48, 49
– – joyn, 63
– – Latch, 49
– – M2M, 4, 36, 40, 41, 50, 63
– – Mobile commerce, 46, 70
– – Open Future, 8, 44, 45
– – OTT, 36, 38, 58, 63
– – Smart Steps, 70
– – Telefónica I+D, 33
– – Telefónica Ventures, 48, 50
– – Terra, 23
– – Tu, 43, 58, 63
– – Tuenti, 49
– – Tu Go, 43, 58, 63
– – Tu Me, 63
– – Wayra, 41, 44, 45, 48
– – Weve, 46, 70
– – Europe
– – Acens Technologies, 49
– – Czech Republic, 62, 63
– – Digital Partnerships, 46
– – Germany, 46, 61, 62, 63
– – Ireland, 24
– – O2, 7, 9, 24, 25, 38, 46, 61, 62, 63, 68, 69, 70, 71, 72
– – Spain, 8, 9, 25, 30, 48, 49, 64, 65, 66, 67, 68
– – Telefónica Consumer Finance, 67
– – Telefónica Deutschland, 6, 24, 46, 61, 62, 63
– – Think Big, 44
– – UK, 7, 9, 37, 38, 46, 68, 69, 70, 71, 72
– Executives
– – Alierta, César, 6, 7, 8, 9, 10, 12, 13, 20, 24, 25, 26
– – Alonso, Chema, 49
– – Álvarez-Pallete Lopez, José María, 4, 6, 7, 9, 11, 12, 17, 18, 33
– – Ansaldo, Guillermo, 4, 7, 8, 9
– – Birkenhead, Simon, 40, 41
– – Blanco, Enrique, 8, 16, 28, 32
– – Brasche, Kai, 63
– – Caride, Eduardo, 6
– – Castillo Sanz, Eva, 4, 6, 9, 12
– – Duncan, Michael, 4
– – Dunne, Ronan, 9, 71, 72
– – Figueroa, Paula, 58
– – Franks, Gavin, 70
– – Gamo, Jose Luis, 35
– – Gregory, Shaun, 47
– – Jordan, Phil, 8, 16
– – Key, Matthew, 4, 7, 8, 9, 50
– – Kurz, Michael, 46
– – Lloyd, Simon, 24
– – López, Diego, 32
– – Martinez, Oliver, 47, 49
– – Morales, Carlos, 4, 40
– – Navarro, Eduardo, 4, 6, 7, 8, 9, 10, 44
– – Ramirez, Joshua, 46
– – Rivero Bermejo, Marieta, 8, 38, 43
– – Schuster, Rene, 6
– – Shurrock, Stephen, 4
– – Valbuena, Santiago, 6, 12
– – Valente, Antonio Carlos, 56
– – Vilá, Ángel, 6, 9, 20
– Fundación Telefónica, 54
– Global Resources, 7, 15, 16, 27, 33
– – Telefónica Global Services, 35
– – Telefónica Global Solutions, 34, 35
– – UNICA, 27, 28, 29, 31, 32, 33
– Latin America, 6, 12, 13, 14, 17, 52, 53, 54
– – Argentina, 17, 50
– – Brazil, 17, 50, 55, 56
– – Chile, 57, 58
– – Mexico, 37
– – Panama, 53
– – Peru, 55
– – Venezuela, 17, 37
– – Vivo, 46, 55, 56
– Partners Program, 35, 36
– Products and services
– – Fusión, 26, 65, 66, 68
– – Health at Home, 51
– – Movistar TV, 25
– – mpass, 46, 47
– – O2 Active, 68
– – O2 Refresh, 68, 69
– – pay-TV, 15, 16, 20, 23, 25, 26, 39, 54, 65, 66, 68
– – Priority Moments, 70, 71
– Telco SpA, 73
Telemar
– Oi, 55
TeliaSonera, 34, 40, 67
– Yoigo (Xfera), 34, 65, 67
Telstra, 40
Tigo, 59
Time Warner
– AOL, 46
Tuenti, 49
Twitter, 71

U

UBS, 24
UniCredit, 24
United Internet
– 1&1, 61

V

Verizon Communications, 28
– Verizon Wireless, 28
VimpelCom, 40
Visa, Inc., 46
– Visa Europe, 46
Vivendi SA, 35
– SFR, 35
VMware, 48
Vodafone Group, 40, 46, 61, 62, 63, 65, 66, 67, 69
– Germany, 46, 62
– Spain, 65, 66
– UK, 46, 69

W

Westminster City Council, 70

Z

ZTE, 37, 39
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