Vodafonewatch, issue 2008.09 snapshot
14 October 2008
GROUP: Vodafone Group announced a wide-ranging revamp of its senior management layer to accompany the split of its EMAPA emerging markets division in two. The company said that Paul Donovan, EMAPA’s presiding Chief Executive, will step down at the turn of the year, and appointed Morten Lundal and Nick Read to head the new, Central Europe & Africa and Asia-Pacific & Middle East units, respectively. Guy Laurence, currently Chief Executive of Vodafone Netherlands, will replace Read at Vodafone UK. The Group looked outside for Michael Combes, its new Chief Executive of Western Europe — a position vacated by Vittorio Colao’s elevation to Group Chief Executive. It also moved management of its stake in Verizon Wireless — which was again subject to sale rumours — from EMAPA into the corporate centre, where it will be overseen directly by Colao; Andy Halford, the Group’s Chief Financial Officer; and Terry Kramer (promoted to Group Strategy and Business Improvement Director). [pp.3-8.]
Issue: 2008.09
Covering: 29 August to 9 October 2008
Published: October 2008
Next issue: October 2008
Vodafone and its rich web of OpCos — tracked and analysed worldwide. A unique monthly report for the industry.
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EXECUTIVE BRIEF
GROUP: Vodafone Group announced a wide-ranging revamp of its senior management layer to accompany the split of its EMAPA emerging markets division in two. The company said that Paul Donovan, EMAPA’s presiding Chief Executive, will step down at the turn of the year, and appointed Morten Lundal and Nick Read to head the new, Central Europe & Africa and Asia-Pacific & Middle East units, respectively. Guy Laurence, currently Chief Executive of Vodafone Netherlands, will replace Read at Vodafone UK. The Group looked outside for Michael Combes, its new Chief Executive of Western Europe — a position vacated by Vittorio Colao’s elevation to Group Chief Executive. It also moved management of its stake in Verizon Wireless — which was again subject to sale rumours — from EMAPA into the corporate centre, where it will be overseen directly by Colao; Andy Halford, the Group’s Chief Financial Officer; and Terry Kramer (promoted to Group Strategy and Business Improvement Director). [pp.3-8.]
Meanwhile, Sir John Bond, Chairman of Vodafone, was one of a number of ‘Business Ambassadors’ drafted in by the UK government to help shore up confidence in its handling of the global economic crisis. [pp.6,7.]
Worries were reported to have been sparked among investors over the effect of EU proposals to cut SMS roaming charges, as well as fears that the Group would cut earnings forecasts. [p.9.]
Investments in Vodafone’s web presence and a review of its international digital marketing account were mooted, as the Group rose from eleventh to ninth place in a list of the most valuable global brands. Vodafone signed a global framework agreement with Amobee Media Systems, an existing supplier of mobile advertising serving solutions, which also counts the Group among its investors. [pp.10,11,17.]
Vodafone was among 16 operators and manufacturers to announce an initiative to promote laptops embedded with HSPA 3.5G mobile broadband and related technologies. The Group also announced a deal to market Dell’s Inspiron Mini 9 ultra-mobile computer with embedded mobile broadband. [pp.12-16.]
Vodafone Group and Verizon Wireless confirmed that they had struck an exclusive agreement to market Research In Motion’s much-hyped Blackberry Storm communicator device across multiple markets. [pp.15-16.]
WESTERN EUROPE: Vodafone had further EU-related troubles, with regulators reportedly dismissing complaints from the company over proposed changes to termination rates. However, the UK government and telecoms regulator also expressed doubts over the changes. [pp.18-19.]
In France, Frank Esser, Chief Executive of SFR, hit out at France Télécom’s content strategy, as well as trumpeting SFR’s ability to challenge its arch rival in the mobile and fixed-line enterprise sectors. His words followed the announcement of a new unit to offer converged solutions. [p.21.]
Reports suggested that Vodafone Germany will phase out the Arcor brand by April 2009, earlier than anticipated, as it seeks to reduce customer acquisition costs. The unit also launched a handset application, to speed up music downloads for subscribers. [p.22.]
Vodafone Italy, meanwhile, was reported to be in talks with Apple to launch a Vodafone-branded version of the iPhone 3G device-maker’s App Store. [p.23.]
Vodafone Portugal made various moves on the infrastructure front, deploying micro-wind turbines to power the air conditioning on some of its towers, and furthering an overhaul of its backhaul network by selecting a synchronisation solution from Brilliant Telecommunications. Its previously announced wholesale deal with pay-TV operator ZON Multimedia came to fruition with the launch of the cableco’s MVNO. [pp.23-24.]
Across the border, Francisco Roman, Chief Executive of Vodafone Spain, said his unit’s performance continued to be negatively affected by factors such as regulator-imposed tariff cuts and the weak economy. However, local incumbent Telefónica España, which is being sued by Vodafone over competition-related issues, recently remained bullish. Roman also joined other firms in calling for the reversal of a decision by Spain’s regulator not to force Telefónica to share bandwidth on its new fibre-optic network. [pp.25,26.]
In the UK, Vodafone was reported to be back in contract sales discussions with Carphone Warehouse, the retailer it publicly split with in 2006, but which has since been making inroads in the country’s laptop and fixed-line markets. Vodafone UK announced a security-oriented managed email service for enterprises deploying Windows Mobile-powered devices, as well as successfully neutering a plan by regulator Ofcom to force operators to speed up the process of porting mobile numbers. It is also trialling a service that will enable domestic mobile phone users to send SMS messages from their Facebook accounts. [pp.27-31.]
EASTERN EUROPE: Vodafone Czech Republic announced the acquisition of wireless broadband provider BroadNet from Comcast. [p.33.]
Vodafone Hungary followed Vodafone Netherlands in selecting a mobile advertising platform from MADS, a Dutch technology provider, to serve targeted advertisements via its Vodafone live! portal. However, the unit was also fined by the Hungarian telecoms regulator over inadequate provision of billing data to prepaid customers. [pp.33,34.]
Vodafone reiterated its aim to raise its stake in Polish mobile operator Polkomtel, although only at the right price. Polkomtel was amongst bidders for new spectrum, and separately joined complaints over a further enforced cut in termination rates. [pp.34,35.]
MIDDLE EAST, AFRICA AND ASIA: Vodafone Essar ranked second in a study of congestion on Indian mobile networks, but its Indus Towers passive infrastructure joint venture may be affected by an upcoming regulatory review into such entities. There was a twist in the Group’s dispute with the Ruias, its fellow investors in Vodafone Essar, over ownership of Mumbai regional operator BPL, with the revelation that a Mauritius-based group now owns part of BPL. Vodafone Essar and Citibank were reported to be preparing a sizeable trial of a near-field communications (NFC) system for mobile payments. [pp.37-38,40-42.]
In Kenya, Safaricom was reported to be planning the launch of a new customer service centre, as competition heats up in the country’s mobile market. Telkom Kenya, the part-France Télécom-owned fixed-line operator, launched its mobile offering, while Safaricom’s existing rival Zain Kenya announced it was slashing cross-network call rates. Michael Joseph, Chief Executive of Safaricom, ruled out any complacency amid the increasingly competitive environment, even welcoming it as reinvigorating. [pp.43-45.]
In Qatar, a consortium featuring Vodafone Group was awarded the Gulf State’s second fixed-line licence, providing a boost as it prepares to launch mobile services in the next few months. [p.46.]
The board of Telkom SA, Vodafone’s partner in Vodacom, gave its backing to the Group’s strategically-significant bid for a further 15% controlling stake in the operator. The deal, for a larger chunk of Vodacom than expected, also received the support of South Africa’s government, a major shareholder in Telkom. Meanwhile, Alan Knott-Craig completed his tenure as Chief Executive of Vodacom with an attack on the country’s regulators. Vodacom also introduced Apple’s iPhone 3G mobile terminal. [pp.47-50.]
PACIFIC: Vodafone Australia looked to expand its retail presence by purchasing a controlling stake in Crazy John’s, the country’s second-largest independent mobile phone retailer, as well as seeking entrepreneurs to launch branded stores across the country. The unit also followed Vodacom, Vodafone New Zealand, and Vodafone UK in launching Omnifone’s music download service MusicStation, as well as indicating plans to roll out 4G technology in 2010. [pp.51,52,53.]
Vodafone Fiji “welcomed” the end of its long-held monopoly, following the entrance of Digicel Fiji at the start of October 2008. [p.53.]
Vodafone New Zealand netted its first wholesale broadband deal through an agreement with Slingshot, a local ISP, heaping further increase pressure on incumbent Telecom New Zealand. Vodafone also struck an agreement with NZ Communications, to allow the country’s upcoming third mobile operator to install equipment on up to 116 of its towers. [pp.54,55.]
ASSOCIATES AND INVESTMENTS: Verizon Wireless dismissed claims that US mobile operators had been ramping up SMS messaging charges. The company faced further regulatory questioning over its pending acquisition of smaller rival Alltel, but remained bullish on the deal’s completion later this year, despite apparent jitters among some investors. The operator also announced a series of services to boost its offering in the online social-networking space, as well as following rivals in launching a month-by-month post-paid option for customers. [pp.56-59.]
China Mobile continued its supercharged subscriber growth by growing its customer base to almost 430 million in August 2008. It was reported, however, that the operator will be forced to hand around EUR5bn to one of its rivals, as part of the state-directed reworking of the country’s telecoms industry. Wang Jianzhou, Chairman and Chief Executive of the operator, reiterated a focus on Asia and Africa for potential takeovers. [pp.60-63.]
EXTRACT: KENYA — SAFARICOM
Safaricom agrees Telkom Kenya interconnection deal
It was reported that Telkom Kenya (Orange Kenya), a new mobile entrant, and Safaricom had signed a GSM interconnection agreement.
Telkom, the fixed-line incumbent, is a past owner of Safaricom, and now controlled by France Télécom.
The decision followed an earlier dispute between the pair, which saw Telkom accuse Safaricom of working to bar SMS messages from its network. The companies will now pay each other KES 5.27 (£0.043/EUR0.055) for interconnecting calls originating on the other’s network.
Vodafone battle with Orange reaches Kenya
In the local media, the move into the Kenyan mobile market by fixed-line operator Telkom Kenya, a company now 51%-owned by Vodafone Group’s international rival France Télécom, through the launch of Orange Kenya was viewed as the opening of a new front in the global competitive battle between Vodafone and Orange.
The Telkom Kenya mobile business is to use an Orange ‘ribbon’ as its brand identity, and the launch is expected to see the fledgling operator attempt to break the dominance in the local market of Safaricom, in which Vodafone has a 35%-interest, and Zain Kenya.
Econet Wireless is another mobile operator set to launch in the country in the coming months. Econet is partly-owned by India’s Essar Group, Vodafone’s partner in India.
New entrant prompts price competition
The competitive environment in Kenya further heated up with an announcement by Zain Kenya, the country’s second-largest mobile operator, that it was reducing its charges for calls across networks by 60%.
Through the move, Zain’s subscribers will be charged a flat-rate of KES 8 (£0.06/EUR0.08) per minute to call any of Kenya’s networks. The fee is quoted per minute but charged per second, highlighted Rene Meza, the firm’s Chief Executive, who said its tariffs were now the cheapest available.
” It is now cheaper to call from Zain to any network in Kenya than from some of our competitors within their own networks. ” – Rene Meza.
The move comes as Safaricom and Zain, the country’s only existing mobile operators, gear up for the entrance of two competitors.
Orange Kenya launched in September 2008 and is seen as a more serious threat to the existing players, because of its ability to integrate existing fixed-line services with its new mobile operation. Orange is charging KES 12 for calls across networks, while Safaricom’s subscribers have apparently been paying KES 20 and upwards.
A report issued earlier this year by Renaissance Capital predicted that competition would erode Safaricom’s current 82% market share to 70% over the next five years (Vodafonewatch, 2008.07).
[Further reference: Revamped Telkom Kenya ups market dominance -- AllAfrica.com, 16 September 2008; Safaricom signs GSM interconnection deal with Telkom Kenya -- Kenya Broadcasting Corporation, 16 September 2008; Kenya's phone firm Zain cuts across network charges by 60 percent -- Xinhua, 25 September 2008.]
TABLE OF CONTENTS
3 Group
3 People
9 M&A;
Financial
10 Marketing
11 Products and services
14 Technology
15 Community
17 Suppliers
18 Western Europe
21 France
22 Germany;
Ireland
23 Italy;
Portugal
25 Malta;
Spain
27 United Kingdom
33 Eastern Europe
33 Czech Republic;
Hungary
34 Poland — Polkomtel
36 MEAA
36 India
43 Kenya
46 Qatar
47 South Africa
50 Tanzania
51 Pacific
51 Australia
53 Fiji
54 New Zealand
56 AIP
56 Verizon Wireless
60 China Mobile
63 Bharti Airtel
65 SOFTBANK MOBILE
67 INDEX
INDEX
A
ABI Research, 10
Acer, 28
Aditya Birla Group
- Idea Cellular, 36-37, 41, 64
- – Indus Towers, 36-37, 64
Aero 2, 35
Africa, 4, 6, 15, 36, 43-44, 46-50, 52, 62
- Congo, 47, 49
- East Africa, 4, 36, 43, 46
- Egypt, 44, 49
- Ghana, 49
- Kenya, 15, 43-46, 49
- – Government, 44
- Lesotho, 47, 49
- Mozambique, 47, 49
- Nigeria, 6, 47-48
- North Africa, 46
- South Africa, 47-50, 52
- – Black Economic Empowerment (BEE), 49
- Tanzania, 44, 46-47, 49, 51
- – Tanzania Communications Authority, 51
- Uganda, 46
Airspan Networks, 44
ALLTEL Corporation, 6, 56-57, 59
Alternative Networks, 26
Amalgamated Telecom Holdings (ATH), 53-54
- Telecom Fiji, 54
- Vodafone Fiji, 53-54
American Express Company, 27
American Tower Corp., 37
Americas, 56-59, 61, 66
- Canada, 15
- North America, 56, 62
- South America, 6
- United States of America (USA), 8, 15, 18, 22, 27, 36, 56-59, 61, 66
- – Department of Justice (DoJ), 56
- – Senate Judiciary Subcommittee on Antitrust, Competition Policy and Consumer Rights, 59
- – States, 15
- – - New York, 15
- – - Washington, 15
Amobee Media Systems, 17, 33
Apple, 9, 15-16, 23, 42, 50, 66
- iPhone, 9, 15-16, 23, 42, 50, 66
- iTunes, 23
Arbit, 35
Arsenal Football Club, 3
Asia-Pacific, 15, 36-37, 41, 51, 62, 65
- Australia, 12, 15, 51-53
- – Foreign Investment Review Board (FIRB), 51
- China, 6, 9, 60-63
- – Assets Supervision and Administration Commission (SASAC), 61-62
- – Government, 60-61
- Fiji, 53-54
- Hong Kong, 61
- India, 10, 15, 32, 36-38, 40-43, 63-66
- – Cellular Operators Association of India (COAI), 37, 41
- – Department of Telecommunications (DoT), 36-37, 40-41
- – Government, 36-38, 40-41
- – Income Tax Department, 44, 59
- – Intelligence Bureau, 40
- – Legal, 40-41
- – Licence Circles, 29, 36-38
- – - Delhi , 36, 40-41
- – - Kerala , 42
- – - Mumbai , 36, 38
- – National Technical Research Organisation (NTRO), 40
- – Telecom Regulatory Authority of India (TRAI), 37, 40-41
- Japan, 61, 65-66
- Malaysia, 6
- Mauritius, 40
- New Zealand, 15, 52, 54-55
- Pakistan, 60, 62
- – Pakistan Telecommunication Authority (PTA), 60
- Seychelles, 63
- Singapore, 6, 66
- Sri Lanka, 63-64
- – Telecommunication Regulatory Commission (TRC), 6
ASPire Group, 61-62
ASUSTek (Asus), 12-13, 28
AT&T, 9, 15-16, 36, 57-59
B
Banco Português de Investimento, S.A. (BPI), 23
Banco Santander, SA, 25
Barclays, 6
Best Buy, 27
Bharat Sanchar Nigam Ltd (BSNL), 37
Bharti Group, 36-37, 41-42, 63-66
- Bharti Airtel, 36-37, 41-42, 63-66
- – Airtel Innovation Fund, 65
- – Bharti Infratel, 37, 64
- – Gupta, Akhil, 63-64
- – Indus Towers, 36-37, 64
- – Kapoor, Sanjay, 64
- – Kohli, Manoj, 64-65
- – Nishball, David, 66
- – Parmar, Shaun, 65
- Bharti Enterprises, 63-64
- Bharti Infotel, 64
BP plc, 6
BPL Communications Ltd, 38, 40-41
- BPL Mobile Communications Ltd, 37-38, 40-41
- – Loop Telecom, 38, 40
Brand Finance, 10
Brilliant Telecommunications, Inc., 24
British Broadcasting Corporation (BBC), 7, 11
British Standards Institute (BSI), 30-31
BSkyB, 11
BT Group, 28, 30-31
C
CallPlus Services Ltd, 54
- Slingshot, 54
CapitalGlobal, 38
Carphone Warehouse, 27-28
- AOL UK, 27
- Fresh, 27
- Talkmobile, 27
- TalkTalk, 27-28
CenterNET, 35
Central/Eastern Europe, 3-4, 33-34
- Czech Republic, 17, 33, 47
- Hungary, 17, 33-34
- – National Communications Authority (NHH), 33-34
- Poland, 34-35
- – Electronic Communication Office (UKE, Poland), 34-35
- – Office for Competition and Consumer Protection (UOKiK), 35
China Mobile, 6, 9, 60-63
- Wang Jianzhou, 62-63
- Zong (Paktel/CMPak), 60, 62
China Netcom, 60-61
China Telecom, 60-63
China TieTong Telecommunications Corporation, 61
China United Telecommunications (China Unicom), 60-62
Citigroup
- Citibank, 40
Collins Stewart, 9
Comcast Corp., 33
Cossette Communication Group
- Dare Digital, 10
Crazy John’s, 51-52
Credit Market Analysis Ltd (CMA), 57
Credit Suisse, 9
Critical Path, Inc., 21
D
DaimlerChrysler
- Mercedes~Benz, 10
DataDyne.org (EpiSurveyor), 15
Debitel, 21
Dell, 13, 16, 28
Deutsche Bank, 6, 22
Deutsche Telekom, 13, 16, 27, 33-35, 59
- Polska Telefonia Cyfrowa (PTC), 34-35
- T-Mobile International, 13, 16, 27, 33, 35, 59
- – Czech Republic, 33
- – UK, 27
- – USA, 59
Digicel, 53-54
- Fiji, 53-54
E
Econet Wireless Group, 43, 46
- Kenya, 43, 46
Efficient Capital Structures, 13
EMOBILE Ltd, 65
Enpocket, 65
Equity Bank Limited, 45
Ericsson, 13, 24, 33
Essar Group, 36-38, 40-43, 46, 64
- BPL Mobile (see also separate listing), 37-38, 40-41
- Econet Wireless, 43, 46
- Essar Communications, 43, 46
- – Econet Wireless (see also separate entry), 43, 46
- Ruia family, 38, 40
- Vodafone Essar, 36-38, 40-42, 64
Etisalat, 36, 51
- Zanzibar Telecom Ltd (Zantel), 51
European Union, 6, 9, 18-19, 24
- European Commission, 9, 18-19
F
Facebook, 10-11, 30, 58
FedEx Corporation (Federal Express), 4
Fiorano Software Technologies P Ltd, 23
First Mobile, 30-31
Football Association, 51
- Premier League, 51
Formula One, 10, 15
France Télécom, 6-8, 11, 13, 16, 21, 31, 34-35, 43
- Orange, 11, 13, 16, 21, 31, 34-35, 43
- – France, 21
- – Jordan Telecom Group (Orange Jordan, see also Jordan Telecom), 21
- – Poland, 34-35
- – Telkom Kenya (see also separate entry), 43
- – UK, 16, 31
FunMobility, Inc., 58
G
Gadu-Gadu SA, 35
Gap, 21, 31
Gartner Group, 36
Gemalto NV, 13
Global Trust Bank (GTB), 37
- – GTL Infrastructure Ltd, 37
Google, 11, 58, 62
- Android, 62
- MySpace, 58
GSM Association, 12-14, 28, 44
- Green Power for Mobile, 44
Gypsy Rover (Gytsy Rover), 38
H
hi5 Networks, 25
High Tech Computer Corp. (HTC), 62
Huawei Technologies, 14, 35
Hutchison Whampoa, 13, 31, 36, 38
- 3 Group, 13, 31, 38
- – 3 UK, 31
- Hutchison Telecommunications International Ltd, 36, 38
I
IBM, 30, 65
- Value Creation Centre (Vodafone patnership), 30
IDC, 13
IDG, 50
Indus Towers, 36-37, 64
Informa, 12-13, 23
- Ovum, 12-13, 23
Institute of Directors, UK, 32
Institute of Electrical and Electronics Engineers, Inc., 24
Intel, 61
Internet Advertising Bureau (IAB), 28
J
Johannesburg Stock Exchange, 47
Jordan Telecom Group (Orange Jordan), 46
K
Kaplan Equity Analysts, 49
KDDI, 65
Kenya Broadcasting Corporation (KBC), 43
KGHM, 34
L
Lenovo, 13
LG Electronics, 24, 57, 59
- – Uganda Telecom, 46
Lloyds TSB Group, 6
Loop Telecom, 38, 40
M
MADS, 17, 33
Mahanagar Telephone Nigam Ltd (MTNL), 37
McLaren Group, 10, 15
- Hamilton, Lewis, 15
MCorpGobal
- Spice Communications, 41
MF Global Ltd, 9
Microsoft, 13, 15, 29
Middle East, 3-4, 6, 36, 44, 46-47, 49
- Egypt, 44, 49
- Qatar, 46-47
- – Qatar Foundation for Education, Science and Community Development, 46-47
- – Supreme Council for Information and Communications Technology (ictQATAR), 46
- United Arab Emirates, 36
Millicom International Cellular, 51, 64
- MIC Tanzania Limited (tiGO/Mobitel/Buzz), 51
- Tigo Sri Lanka, 63-64
Mobile Marketing Association (MMA), 28
Mobilink, 60
Mobitelea Ventures, 43
mSpot, Inc., 58
MTN, 46, 49, 63
- South Africa, 49
- Uganda, 46
Mvelaphanda Group Limited, 48
N
National Economic Research Associates, Inc. (NERA), 25
Nazara Technologies Pvt. Ltd, 42
NEC, 66
News Corp., 58
- BSkyB (see also seperate listing), 11
- FOX Broadcasting, 4
- Fox Interactive Media, Inc. (FIM), 58
- – Photobucket, Inc., 58
- Fox Mobile Entertainment, 4
NFI Midas
- CenterNet, 35
Nokia, 10, 15, 24, 40, 65
- – Music Store, 11, 22-23
- S60, 15
Novabase SGPS SA, 44
- CelFocus (see also Vodafone Portugal), 44
NTT
- DoCoMo, 65-66
NZ Communications, 43, 46, 55
O
Omnifone Ltd, 52
- MusicStation, 52
One Communications Ltd (Onecom, Kenya), 44
Open Handset Alliance (OHA), 62
- Android, 62
Option International, 12, 59
P
P4 Sp. z o.o., 35
Pay4it (UK mobile industry payment service), 30
Paynet Kenya Ltd
- PesaPoint Ltd, 45-46
PCCW, 46
Phones4U, 27
PKN Orlen, 34
Polkomtel, 34-35
- Plus GSM, 34
Polskie Sieci Elektroenergetyczne (PSE), 34
Portugal Telecom, 23
- TMN, 23
PTC, 34
PTK Centertel Sp. z o.o., 34-35
Q
Qatar Foundation Consortium, 46-47
Qatar Telecom (Qtel), 46-47
Qualcomm, Inc., 12-13, 26
Quippo Telecom Infrastructure Ltd, 37
R
Radio One, Inc.
- Community Connect, Inc.
- – AsianAve.com, 58
- – BlackPlanet.com, 58
- – FaithBase.com, 58
- – MiGente.com, 58
Red Cross, 26
- Spain, 26
Reliance-Anil Dhirubhai Ambani Group
- Reliance Communications (RCom), 37, 40-41
Renaissance Capital, 43
Research In Motion, 15-16, 21, 27, 40-41, 52
- BlackBerry, 15-16, 21, 27, 40-41, 52
Rothschild, 36-37
- N M Rothschild & Sons, 36
RTL Group
- FremantleMedia, 52
- – Australian Idol, 52
Rural Telecommunications Group (RTG), 56
S
Safaricom, 43-46
- Joseph, Michael, 44-45
- M-PESA, 45-46
- One Communications Ltd (Onecom, see also separate listing), 44
Samsung, 24
Sanford C. Bernstein & Co., 57
Sapo, 24
SEACOM, 44
Shyam Telelink Limited (Rainbow), 11
SOFTBANK CORP, 61, 65-66
- SOFTBANK MOBILE, 61, 65-66
Soleil Securities Group, Inc., 59
Sony
- Sony BMG, 4, 52
Sony Ericsson, 24
Sprint Nextel, 16, 59, 65
Sri Lanka Telecom
- Mobitel, 64
SUP Fabrik
- LiveJournal, Inc., 58
Supreme Council for Information and Communications Technology (ictQATAR), 46
Symbian Ltd/Symbian Foundation
- Symbian OS, 15
T
Tata Group
- Tata Teleservices, 37, 41
TDC, 34
TDF Group (TéléDiffusion de France), 3
Technology
- 2G, 12, 14, 16, 28, 30-32, 36-37, 41, 43-44, 53, 56, 60-61
- – CDMA, 36, 41, 60-61
- – EDGE, 32, 53
- – GSM, 12, 14, 16, 28, 36-37, 41, 43-44, 53, 56, 60-61
- 3G, 12-14, 16, 21, 24, 26, 36-37, 42, 44, 50, 53-54, 61, 63, 65-66
- – Evolved HSPA (HSPA+/I-HSPA), 12, 14, 26, 53
- – HSDPA, 12-14, 16, 21, 24, 26, 36-37, 42, 44, 50, 53-54, 61, 63, 65-66
- – HSPA, 12, 14, 26, 53
- – HSUPA, 12
- – TD-SCDMA, 61, 63
- 4G, 12, 14, 24, 36, 44, 53, 63
- – 3GPP Long Term Evolution, 12, 53, 63
- – Long-Term Evolution Time Division Duplex (TD-LTE), 63
- – Long Term Evolution (LTE), 12, 53, 63
- – WiMAX, 12, 14, 36, 44
- Billing, 34, 50
- Bluetooth, 11
- DSL, 14, 54, 66
- – ADSL2, 14, 54
- Ethernet, 24
- Femtocell, 14, 66
- Fibre, 14, 26
- FM, 11
- GPS, 15
- IMS, 66
- IP, 24, 66
- Java, 23
- Linux, 15
- MMS, 30-31
- MP3, 11-12, 15, 30-32
- MVNO, 23, 27, 35
- NFC, 40
- Personal computer, 12-14, 16, 21, 27-28, 30, 35, 61
- – Netbook, 12-13, 16, 28, 61
- R&D, 61
- RAN, 6, 14
- SIM, 59
- SMS, 9, 22-23, 30-31, 43, 50, 59
- Spectrum, 35, 36-37, 41
- – 900 MHz, 12, 35
- – 2100 MHz, 12
- Symbian OS, 15
- VoIP, 14
- W-LAN, 12, 15, 61
- Windows, 15, 29
- – Windows Mobile, 15, 29
Tecnomen, 22
Tele2, 26
Telecom New Zealand, 54
Teledifusion de France (TdF), 3, 7
Telefónica Group, 9, 13, 15-17, 21, 25-27, 31
- Telefónica Europe (O2), 13, 15, 21, 27, 31
- – UK, 31
Telekomunikacja Polska SA, 34
Telenor, 4, 33
- DiGi Telecommunications, 4
- Pannon GSM, 33
TeliaSonera, 13
Telkom Kenya Ltd (Orange Kenya), 43, 49
Telkom South Africa, 6, 9, 44, 46-50, 51-52
- Vodacom Group (See also separate listing), 6, 9, 44, 46-50, 51-52
Telstra, 52
Terra Firma Capital Partners (TFCP)
- EMI Group Ltd, 52
Time Warner, 21, 27, 52
Toshiba, 13
Trio, 58
TSB Bank, 6
Twitter, Inc., 58
U
United Business Media plc, 4
V
Verizon Communications, 3, 6, 8-9, 15-16, 22, 27, 36, 56-59, 63
- Verizon Wireless, 3-4, 6, 8-9, 15-16, 22, 27, 36, 56-59, 63
- – Byrne, Jennifer, 58
- – McAdam, Lowell, 59
- – V CAST, 58
- Vodafone Omnitel, 6, 8, 22-23, 57
Viacom, Inc., 58
- MTV Networks, 58
Vivendi, 6, 8-9, 21, 34-35, 52
- Canal Plus, 21
- Polska Telefonia Cyfrowa (PTC), 34-35
- SFR (Société Française de Radiotéléphone), 21
- – Esser, Frank, 21
- – Mounier, Jean-Louis, 21
- – Neuf Cegetel, 21
- – - AOL France, 21
- – - Club Internet, 21
- – Tele2 France, 21
- Universal Music Group, 52
Vodacom Group, 6, 9, 44, 46-50, 51-52
- Congo, 49
- Joosub, Shameel, 50
- Knott-Craig, Alan, 48-49
- Lesotho, 49
- Mozambique, 49
- South Africa, 47-50, 52
- Tanzania, 44, 46, 49, 51
- Uys, Pieter, 48-49
- Vodacom Business, 49
- YeboYethu Ltd (see also seperate listing), 49
Vodafone Group, 3-17, 18, 21-32, 33-34, 36-38, 40-44, 46-50, 51-55, 57, 61-64, 66
- Corporate, 3, 6, 15, 29, 33, 41, 49, 53, 65
- – ASPire Group, 61-62
- EMAPA, 3-4, 8
- – USA (see also Verizon), 3-4, 6, 8-9, 15-16, 22, 27, 36, 56-59, 63
- EMAPA — Asia-Pacific & Middle East, 3-4
- – Asia, 36-37, 41, 62, 65
- – Australia, 12, 15, 51-53
- – China (see also China Mobile), 6, 9, 60-63
- – Egypt, 44, 49
- – Fiji, 53-54
- – India, 10, 15, 32, 36-38, 40-43, 63-66
- – - Indus Towers, 36-37, 64
- – Japan, 66
- – Middle East, 3-4, 6, 36, 46
- – Middle East and Africa, 6
- – New Zealand, 15, 52, 54-55
- – Pacific, 15, 51
- – Qatar (see also Vodafone and Qatar Foundation and Vodafone Qatar), 46- 47
- – South Africa (see also Vodacom), 6, 9, 44, 46-50, 51-52
- EMAPA (Central Europe & Africa), 4
- – Africa, 4, 6, 15, 36, 43-44, 46-50, 52, 62
- – Czech Republic, 17, 33, 47
- – - BroadNet Czech, a.s., 33
- – Eastern Europe, 3, 33-34
- – Ghana (see also Ghana Telecom), 49
- – Hungary, 17, 33-34
- – Kenya (see also Safaricom), 15, 43-46, 49
- – Poland (see also Polkomtel), 34-35
- Ex-executives
- – Ferguson, Graeme, 4
- – Sarin, Arun, 3
- – Stalbow, Andrew, 4
- – Thomson, Karen, 11
- Executives
- – Bannigan, Steve, 52
- – Bond, Sir John, 6
- – Boulben, Frank, 17
- – Brislen, Paul, 55
- – Carroll, Zoe, 22
- – Colao, Vittorio, 3-4, 6-9, 47
- – Combes, Michel, 3-4, 6-8
- – Donovan, Paul, 3, 8
- – Dryland, Jonathan, 32
- – Edwards, Chris, 11
- – Ferrar, Joseph, 52
- – Grey, Ian, 34
- – Halford, Andy, 4
- – Jubb, Patrick, 10
- – Knook, Pieter, 30
- – Kramer, Terry, 4, 8
- – Laurence, Guy, 4
- – Lundal, Morten, 4
- – MacLeod, Andrew, 14
- – Maher, Grahame, 47
- – Marsland, Phil, 27
- – Martins, Miguel, 24
- – McLoughlin, Roger, 30-31
- – Nagpal, Harit, 41
- – Prasad, Shailendra, 53
- – Read, Nick, 4, 32
- – Román, Francisco, 25-26
- – Rövekamp, Frank, 15
- – Sangster, Andrew, 13, 16
- – Schulte-Bockum, Jens, 15
- – Shepherd, Ian, 11
- – Simmons, Gareth, 53
- – Smith, Charlie, 27
- – Tuéni, Sacha, 10
- – Windle, Alex, 29
- Group, 3-6, 9-10, 12-13, 15-17, 22, 28, 30, 33-34, 36, 38, 43, 46-47, 49-50, 52, 54, 57, 61-62, 64, 66
- Marketing, 4-5, 8, 10, 13, 15, 17, 22, 24, 28, 31-32, 33, 41
- – Group Marketing, 10
- – Hamilton, Lewis, 15
- – Internet Services, 25, 30, 50
- – Terminals, 15
- – Vizzavi (Vodafone live!), 4
- – Vodafone Select Dealer (Australia), 52
- – ZYB (Imity), 11
- Partner Markets, 54, 64
- – Caribbean (Digicel), 53-54
- – Sri Lanka (Dialog), 64
- – Sweden (Telenor), 4
- Products
- – 3G Broadband, 44
- – BlackBerry, 15-16, 21, 27, 41, 52
- – Bonus Card (India), 42
- – Broadband Mobile (Portugal), 44
- – Business&Life (Italy), 52
- – Business Cap, 52
- – Calls to Local Vodafone (India), 42
- – Connect to Friends (UK), 30
- – ExpressCard, 12
- – Family, 29, 38, 51
- – FREE texts (Ireland), 29
- – Free Weekends (UK/Ireland), 29
- – In Business, 48
- – M-PESA, 45-46
- – Mobile Broadband, 12-14, 16, 26-28, 47
- – Mobile Email, 29
- – Mobile Internet (UK), 4, 11, 25, 62
- – Mobile Music Client (Germany), 22
- – Money Transfer, 45
- – Music Shop (Germany), 22
- – No Plans, 62
- – Perfect Fit, 58
- – Ready to Go, 63
- – Red Network (New Zealand), 54
- – Smart (Malta), 24
- – STD@Re.1 (India), 42
- – Terminals
- – - USB Modem, 12
- – - VF527, 11, 30-31
- – - VF830, 30-31
- – - Vodafone 225 (ZTE), 37
- – V-Spam, 31
- – Text Unlimited (UK), 29
- – Vodafone Music, 23
- – Vodafone Tuesdays (India), 42
- – Windows Mobile Email, 29
- – Joint Innovation Centre (with China Mobile and SOFTBANK MOBILE), 14, 30, 61
- – Radio Mobile Innovation Centre (Madrid), 14
- – Value Creation Centre (IBM partnership), 30
- Strategy, 6, 24, 55
- – Total Communications, 28, 49
- Vodafone Foundation, 15, 26, 32, 46-47
- – Group, 46-47
- – UK, 32
- – World of Difference, 32
- Western Europe, 3, 7-8, 18
- – France (see also Vivendi/SFR), 6, 8-9, 21
- – Germany, 22
- – - Arcor, 22
- – Greece, 17
- – Ireland, 22
- – Italy, 6, 8, 17, 22-23, 57
- – Malta, 24
- – Netherlands, 4, 17, 33
- – Portugal, 7, 23-25, 44
- – - CelFocus (see also Novabase), 44
- – Spain, 9, 14, 17, 25-26
- – UK, 4, 6-8, 10-11, 15-16, 19, 22, 27-32, 52, 66
Vodafone Qatar Q.S.C., 47
- Maher, Grahame, 47
W
Warner Music, 52
Weather Investments
- Orascom Telecom, 25, 60
- – Mobilink, 60
- – Wind Telecomunicazioni, 25
Weglokoks, 34
Western Europe, 3, 7-8, 18
- Austria, 13
- Channel Islands, 63-64
- Denmark, 34
- Finland, 22
- France, 3, 6-8, 21, 25, 34, 43, 52
- Germany, 22
- Greece, 17
- Ireland, 22
- Italy, 6, 8, 17, 22-23, 57
- Malta, 24
- Netherlands, 4, 17, 33
- Portugal, 7, 23-25, 44
- Scandinavia, 13
- Spain, 9, 14, 17, 25-26
- – Comisión del Mercado de las Telecomunicaciones (CMT), 26
- United Kingdom (UK), 4, 6-8, 10-11, 15-16, 19, 22, 27-32, 52, 66
- – Advertising Standards Authority, 32
- – British Standards Institute (BSI), 30-31
- – Government, 6-7, 19, 28
- – Government Communications Headquarters (GCHQ), 28
- – National Economic Council, 6-7
- – - Business Ambassadors, 6
- – Office of Communications (Ofcom), 19, 31
- – Radio Advertising Clearance Centre (RACC), 32
Wipro, 65
World Economic Forum, 62
World Health Organisation, 15
X
Xintec S.A., 24
Y
YeboYethu Ltd, 49
Z
Zain Group (MTC/Celtel), 6, 43, 51
- One Network, 41
- OpCos (Zain/Celtel/MTC), 6, 43, 51
- – Kenya, 43
- – Nigeria, 6
- – Tanzania, 51
Zanzibar Telecom Ltd (Zantel), 51
Zon Multimedia (PT Multimedia), 23
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