Vodafonewatch, issue 2008.06
27 June 2008
GROUP: Francisco Román was rumoured to be the probable replacement for Vittorio Colao to lead Vodafone’s Western Europe division, following the latter’s elevation to the Group Chief Executive role on the departure of Arun Sarin. Sarin’s departure and legacy at the company continues to be dogged by the fallout of the putative 2006 coup, with a newspaper investigative report claiming Vodafone was spying on its own board at the time. [pp.3-6,7-9.]
Issue: 2008.06
Covering: 7 to 25 June 2008
Published: June 2008
Next issue: July 2008
Vodafone and its rich web of OpCos — tracked and analysed worldwide. A unique monthly report for the industry.
SUMMARY
GROUP: Francisco Román was rumoured to be the probable replacement for Vittorio Colao to lead Vodafone’s Western Europe division, following the latter’s elevation to the Group Chief Executive role on the departure of Arun Sarin. Sarin’s departure and legacy at the company continues to be dogged by the fallout of the putative 2006 coup, with a newspaper investigative report claiming Vodafone was spying on its own board at the time. [pp.3-6,7-9.]
John De Wit, ex-CEO of Vodafone Netherlands and Spain, died at the age of 61. [pp.8-9.]
It was reported that Vodafone had pulled back from bidding for internet service provider Tiscali, with suggestions that the Italian company as a whole is overvalued. The apparent withdrawal may also cast some doubt on Vodafone’s convergence strategy as, if true, Vodafone will remain weak in the fixed-voice and broadband markets of both Italy and the UK. [pp.10-11.]
Vodafone reported its full-year results for FY08, with a return to profit after steep impairment charges in 2007. The results, which exceeded consensus expectations, were assisted by favourable currency movements, particularly the euro’s strength against sterling. Mobile data showed significant growth during the year, as 3G devices began to make their presence felt in mature markets. [pp.12-26.]
Vodafone was named as a founder member of the Symbian Foundation, a new body promoting a unified open mobile device platform, which will be created following Nokia’s move to buy out its Symbian OS partners. The news raises the possibility that the Symbian operating system could emerge as Vodafone’s platform of choice for its own high-end devices. [pp.27-29.]
European Commissioner Viviane Reding looks set to get tough on mobile SMS and data roaming rates, after claiming self-regulation has been ineffective. [p.30.]
WESTERN EUROPE: Neuf Cegetel lost out on the opportunity to acquire Alice France, with Iliad looking set to acquire the Telecom Italia business. This could result in Iliad’s Free brand taking Neuf Cegetel’s second place in the fixed-broadband segment. French MVNO NRJ was reported to have switched networks to Orange from SFR. The Vivendi-controlled mobile unit reported revenue up nearly 10% for the year. [pp.31-32.]
In Germany, Vodafone is set to restructure its operations, following the acquisition of outstanding shares in Arcor. The German business is apparently to be split along consumer and business lines, with rumours that the Arcor business will soon be integrated within the revamped organisation. [p.33.]
Vodafone Italy is to see the rate it can charge for network termination cut by a further 30% by mid-2011. Vodafone noted slowing growth in Spain, although its unit in the country continues to perform strongly; a similar situation appears to be emerging in the Dutch market. [pp.34,35.]
Vodafone UK awarded Alcatel-Lucent a managed services contract that will see the vendor support, maintain, and upgrade Vodafone platforms used in the delivery of new tariffs and offers. [p.36.]
The UK business launched new converged bundles offering mobile voice, internet, email, music, and mobile TV, in a package priced at £40-£50 per month. The OpCo was in trouble with the advertising authorities, however, for an earlier mobile data promotion that failed to provide sufficient detail on usage caps. Vodafone also topped a mobile broadband performance test — which it had sponsored. [pp.36,37.]
EASTERN EUROPE: New pre-paid tariffs were launched in the Czech Republic, with the price of voice calls reduced if users top-up their accounts with larger amounts. The Czech unit was reported to have beaten the market in terms of customer growth. However, in Hungary, the local OpCo saw a marginal decline in its market share. [p.39.]
Jaroslaw Bauc was re-appointed as Chief Executive of Polkomtel, replacing Adam Glapinski. The switch, which effectively reverses management changes made in 2007, was deemed to be politically motivated. A board re-shuffle followed the move. Polkomtel awarded Kit Digital a contract to provide mobile video-based digital content. [pp.40-41.]
Polkomtel was said to be considering the acquisition of dealer T1, while in Romania Vodafone acquired distributor Vegastel. [pp.40,41.]
Vodafone supported deployment of a Telcordia-based solution in Turkey, to enable number portability in the country. [p.42.]
MEAA: Vodafone Essar confirmed it is to sell the iPhone in the Indian market, including the new 3G version. Although 3G licence auctions are yet to take place, the device could prove attractive due to its lower price, and waiting lists have been set up by the operator. Vodafone Essar’s regional expansion could be accelerated by a ruling that allows intra-circle roaming in the country. Vodafone is challenging a potential change in Indian tax laws that could make the company retrospectively liable for taxes in relation to its operations in the country. [pp.43-45.]
In Kenya, a Safaricom free calls promotion threatened to overload its network, leading to the terms being changed, and the company having to refund money for customers incorrectly charged during the promotional period. Legislation is also being prepared that could see CDMA-based mobile operators lose their tax advantage over GSM operators such as Safaricom. [pp.47-48.]
Alan Knott-Craig, Chief Executive of Vodacom, is to step down from his role, with a successor yet to be named. The Vodafone joint venture reported profits up by more than 21%, with strong growth in customer numbers and mobile data revenue. A new HSUPA service was launched in South Africa. [pp.48-49,50.]
PACIFIC: Vodafone Australia is trialling a new bundled offering in collaboration with Cisco and Research In Motion that will feature DSL, mobile broadband, fixed-line, and mobile, and will be targeted at mid-sized enterprises. The Australian OpCo said its revenue growth was hindered in FY08 due to cuts in termination rates. Vodafone, along with Australia’s other leading operators, is to offer the iPhone 3G from July. In New Zealand, Vodafone maintained its market lead, and is expected to further challenge incumbent fixed-line operator Telecom with a new converged service offering in the coming months. [pp.51-53,54.]
AIP: Verizon looked set to offer more converged offerings, with the prospect of bundles featuring mobile connectivity and broadband or TV services without the need for fixed-voice. The implications of VZW’s proposed acquisition of Alltel were the subject of debate, as the US Department of Justice ordered the disposal of elements of Rural Cellular Corp before clearing VZW’s purchase of the operator. [pp.55,56-57.]
China Mobile saw its customer base pass the 400 million-mark, as sector restructuring in the region began to gather pace. China Mobile looks set to receive a TD-SCDMA 3G licence, while having its request to use more established WCDMA technology declined, as the company presses ahead with 4G trials. [pp.58-60.]
Bharti Airtel is said to be revising its international expansion plans, with a number of African markets under review using an MVNO model. [p.61.]
SOFTBANK MOBILE is to distribute the iPhone in the challenging Japanese market. The business continues to flourish, with its customer base growing strongly since its sale by Vodafone in 2006. [pp.62-63.]
EXTRACT
Knott-Craig to step down
Alan Knott-Craig, Chief Executive of Vodacom, confirmed at the company’s annual results presentation that he will leave the company by the end of September 2008, after nearly fifteen years at the firm’s helm. His early departure had been rumoured for some time (Vodafonewatch, passim).
Knott-Craig has led the company since it became South Africa’s first mobile-phone operator, in 1993, and he has overseen expansion into other countries, including Mozambique and Tanzania, to gain a total of 34 million subscribers in southern Africa.
” It has been a privilege to be part of a company that helped to change South Africa from a country where only 10% of the population had a telephone in 1994, to one where cellular SIM card penetration has reached 94% today, and to see telephone penetration increase rapidly in other African countries providing people, in many cases, with communication for the first time. This success has been due to the exceptional efforts of our staff in South Africa, Tanzania, the Democratic Republic of the Congo, Mozambique and Lesotho, as well as the excellence and commitment demonstrated by our business partners in all these countries. ”
– Knott-Craig.
No successor to Knott-Craig has yet been named, with a contributing factor to this uncertainty said to be the also-uncertain future ownership of the company, but Knott-Craig said that Pieter Uys, Chief Operating Officer, would be a “very suitable successor”. Uys has always been a frontrunner, should the company promote from within. However, Vodacom said it is considering both internal and external candidates for the role, while the Sunday Times suggested that Vodafone, which is currently waiting for a response on its bid to acquire a further 12.5% in Vodacom, may wish to appoint its own candidate in the position, although it did not name anyone.
In his parting comments, Knott-Craig said that the company must change its shareholder structure to be able to move forward.
” The shareholding helped us a lot in the beginning, but in the last five years it’s kind of been a deadlock. 50-50 [Vodafone-Telkom South Africa], no-one’s in control, to some extent the shareholders are competing with each other, they are also competing with us. So it’s not a situation where anybody can move. You really need to unlock that deadlock for anybody to move forward…I think a large number of opportunities in Africa haven’t happened because of our shareholding. That’s history now, it doesn’t matter any more, but it was frustrating to an extent. ”
– Knott-Craig.
He also underlined the importance of continuing investment in broadband infrastructure within South Africa.
” …We really lack a very big transmission infrastructure in the country. If you don’t have a good transmission infrastructure, you don’t have a big enough one, then you really can’t do broadband on the scale we should be doing it — because for speed and for quality you just need huge chunks of transmission infrastructure. That goes for inside the country, as well as from our country to other countries. So we really need those undersea cables, we really need these optic-fibre rings that Neotel are putting in, that we are putting in, that Telkom are putting in. Until those things are in we really have much more demand for data than we can supply, and therefore the price doesn’t come down to where it can come down, the quality isn’t what it should be, and it’s taking off but there’s no headroom. ”
– Knott-Craig.
Knott-Craig will remain in post until the end of September, and will then be an adviser until the end of March 2009. He has not ruled out a potential move to Telkom, but made clear that he would definitely not work for MTN or Cell C, the country second- and third-largest mobile operators. He also added that he would take the job of Chairman at the Independent Communications Authority of SA (ICASA), currently held by Paris Mashile, should the position become available.
[Vodacom, The Times, Bloomberg and Moneyweb, 9 June 2008.]
TABLE OF CONTENTS
3 Group
3 People
8 Obituary
10 M&A
12 Financial
27 Marketing;
Products and services
29 Suppliers
30 Regulatory;
Technology
31 Western Europe
31 France — SFR/Neuf Cegetel
33 Germany;
Greece
34 Italy; Ireland
35 Netherlands;
Portugal;
Spain
36 United Kingdom
39 Eastern Europe
39 Czech Republic;
Hungary
40 Poland — Polkomtel
41 Romania
42 Turkey
43 MEAA
43 Egypt;
India — Vodafone Essar
47 Kenya — Safaricom
48 South Africa — Vodacom
50 Mozambique — Vodacom
51 Pacific
51 Australia
54 New Zealand
55 AIP
55 USA — Verizon Wireless
58 China Mobile
61 India — Bharti Airtel
62 Japan — SOFTBANK
INDEX
INDEX
• A
Acciona, 9
ENDESA, 9
Aditya Birla Group
Idea Cellular, 44-45, 61-62
Indus Towers, 44, 61
Africa, 11-12, 15, 22, 41, 43, 47-50
Congo, 48, 50
East Africa, 15, 22, 43, 47
Egypt, 15, 21-22, 40, 43-44, 48
Kenya, 15, 44, 47-48
Lesotho, 48, 50
Mozambique, 48, 50
Nigeria, 44
North Africa, 41
South Africa, 12, 15, 48-50
Black Economic Empowerment (BEE), 48
Independent Communications Authority of South Africa (Icasa), 49
Tanzania, 48, 50
Alcatel-Lucent, 58
Alcatel Shanghai Bell (ASB), 58
ALLTEL Corporation, 11, 55-57
Americas, 4, 25, 27, 55, 57
Canada, 27
Government, 44
USA
Department of Justice, 57
Amoi Electronics, 60
Apple, 11-12, 28, 43, 52, 62
iPhone, 28, 43, 52, 62
iPod, 62
Asia-Pacific, 11, 15, 22, 43-45, 58-59, 62
Australia, 15, 24, 51-53
China, 11-12, 58-60
Ministry of Information Industry, 59-60
National Development and Reform Commission (NDRC), 59
Province/Municipality/Region, 58, 60
Beijing, 58, 60
Guangdong, 60
Shanghai, 58, 60
Fiji, 15
India, 11, 13, 15, 21-22, 26, 43-46, 61-62
Cellular Operators Association of India (COAI), 45, 62
Department of Telecommunications (DoT), 44-45
Licence Circles, 45
Andhra Pradesh , 55, 62
Chennai , 62
Kerala , 46
Mumbai , 62
Telecom Regulatory Authority of India (TRAI), 45-46
Indonesia, 44
Japan, 5-6, 30, 62-63
Government, 63
New Zealand, 15, 24, 52, 54
Commerce Commission, 54
Pakistan, 59
Pakistan Telecommunication Authority (PTA), 59
Sri Lanka, 61
ASPire Group, 58
AT&T, 5, 25, 27-29, 44, 55-57
Dobson Communications, 56-57
Aviva plc, 10
Morley Fund Management, 10
B
Bank of England, 4
Beijing Waterwood Technologies Corporation Ltd, 58
Beijing PDAY Research Center, 58
Belgacom, 13
Bharat Sanchar Nigam (BSNL), 62
Bharti Group, 4, 9, 11, 43-46, 61-62
Bharti Airtel, 4, 9, 11, 43-44, 46, 61-62
Bharti Enterprises, 61
Bharti Infotel, 61
Indus Towers, 44, 61
Bouygues Group, 31
British Broadcasting Corporation (BBC), 36, 51, 59
BBC Worldwide, 51
BSkyB, 11, 36
Sky, 11, 36
Sky Mobile TV, 36
BT Group, 11, 33, 35-36
Germany, 33
Openreach, 35
C
Callidus Software, 54
CallPlus Services Ltd
Slingshot, 54
Carphone Warehouse, 11
The Caudwell Group
Dextra Solutions Limited, 38
China Electronics Technology Group Corp., 60
China Mobile, 11-12, 58-60
Wang Jianzhou, 59
Zong (Paktel/CMPak), 59
China Telecom, 58-60
China TieTong Telecommunications Corporation, 58-59
China United Telecommunications (China Unicom), 58-60
Cisco Systems, 51
Collins Stewart, 26
Coolpad, 60
Cossette Communication Group, 27
Dare Digital, 27, 40
Crédit Mutuel, 32
CM-CIC, 32
NRJ, 32
D
DaimlerChrysler, 46
Mercedes~Benz, 46
Datang, 58, 60
Debitel, 31
Deutsche Bank, 11
Deutsche Telekom, 4, 25, 33, 35, 37, 39, 41
Polska Telefonia Cyfrowa (PTC), 41
T-Mobile International, 25, 35, 37, 39
Czech Republic, 39
Hungary, 39
Netherlands, 35
UK, 37
Dopod, 60
E
Eastern Africa Submarine Cable System (EASSy), 50
Eastern Europe, 15, 22, 39, 43
Czech Republic, 15, 39-40
Government, 40
Hungary, 15, 39-40
Competition Office, 40
National Communications Authority (NHH), 39
Poland, 15, 40-42
Government, 40
Romania, 15, 21-22, 41
Turkey, 13, 15, 21-22, 42, 44
Emirates Airlines, 41
Energy Savings Trust, 36
Epitiro Ltd, 54
Equity Administration Solutions, Inc. (EASi), 4
Ericsson, 27, 29, 36, 58
Essar Group, 22, 43-46, 61-62
Vodafone Essar (see also Vodafone), 22, 43-46, 61-62
Etisalat, 43
Etisalat Misr, 43
European Union, 30, 34, 40
Council of the European Union, 30
European Commission, 34
European Parliament, 30
Eurotariff, 30
Experian plc, 49
F
FactSet Research Systems, Inc., 12
Ferrero S.p.A., 34
Firstsource Solutions Ltd, 62
Flashcom Ltd, 47
Fone Logistics, 38
Formula One, 46
France Télécom, 8, 11, 31-32, 37, 41, 43
Orange, 8, 31-32, 37, 41, 43
France, 31-32
Mobinil, 43
Poland, 41
Spain, 8-9
UK, 37
Fujitsu, 58
G
Gantek Holding, 42
Gap, 38
Gartner Group, 28
Gemalto NV, 9
GlaxoSmithKline, 4
Google, 11-12, 28, 57
Android, 28, 57
GSM Association, 30
Guangzhou New Postcom Equipment Co., Ltd, 60
H
Hellenic Telecoms (OTE)
COSMOTE, 33
Hermes Fund Managers Limited, 10
Hewlett-Packard, 4, 9
NonStop (Tandem Computers), 9
High Court, 43
Hisense Electric Co., Ltd., 60
Holley Group
Holley Communications (Holleycomm), 60
Huawei Technologies, 60
Hutchison Whampoa, 13, 19, 34, 43-44
3 Group, 13, 19, 34
3 Italy, 34
3 UK, 19
Hutchison Telecommunications International Ltd, 13, 43-44
I
IBM, 46, 62
IDC, 54
IE Research, 33
Iliad, 32
Indus Towers, 44, 61
InfraCo Management Services, 50
J
J Gold Associates, LLC, 28
K
Kamera, 41
KDDI, 62-63
KGHM, 41
KIT digital, Inc., 41
Kamera Content AB, 41
KPN, 8, 35
L
LCC International, Inc., 37
Lenovo, 60
LG Electronics, 27-28, 60
LiMo Foundation, 28, 57
Longcheer Holdings Ltd, 60
M
McLaren Group, 46
Hamilton, Lewis, 46
Media Gateway, 41
Merrill Lynch, 26
Microsoft, 7, 9, 11, 28
Middle East, 15, 21-22, 26, 40-41, 43-44, 48
Egypt, 15, 21-22, 40, 43-44, 48
Qatar, 26
United Arab Emirates, 41
MMetrics, 14, 25
Mobilink, 59
Mobinil, 43
Mobitelea Ventures, 47
Motorola, 9, 27-28, 57, 60
MTN, 11, 48-49, 61
South Africa, 48-49
N
Nairobi Stock Exchange, 48
National Development and Reform Commission (China), 59
Natixis Bank, 58
NetLogic Microsystems, Inc., 28
News Corp., 11, 36
BSkyB (also check for seperate listing), 11
Sky, 36
SKY Italia, 11
Nielsen Media Research, 34
Nokia, 12, 27-30, 62
S60, 27-29
Nokia Siemens Networks, 30
Nomura, 11
NTT, 27-30, 62
DoCoMo, 27-30, 62
O
Oger Telecom
Avea, 42
Cell C, 49
Olympic Games, 60
2008 Olympic Games (Beijing), 60
Omnicom
OMD, 38
Omnifone Ltd
MusicStation, 36
Open Handset Alliance (OHA), 28, 57
Android, 28, 57
Outremer Telecom , 32
P
Palm, 28
Perlico, 34
Philips, 9
Pioneer, 37
Pipex, 10
PKN Orlen, 41
Polkomtel, 40-42
Bauc, Jaroslaw, 40
Dylewski, Wojciech, 40
Ex-executives, 40
Glapinski, Adam, 40
Kilian, Krzysztof, 40
Moorhouse, Martin, 40
Polskie Sieci Elektroenergetyczne (PSE), 41
Popote Wireless, 47
Portugal Telecom, 35
PricewaterhouseCoopers, 43
Procter & Gamble Co., 34
PTC, 41
PTK Centertel Sp. z o.o., 41
Publicis Group, 27
Bartle Bogle Hegarty, 27, 38
R
Reliance-Anil Dhirubhai Ambani Group, 11, 61
Reliance Communications, 11, 61
Research In Motion, 28-29, 31, 51
BlackBerry, 28-29, 31, 51
S
Safaricom, 22, 47-48
Joseph, Michael, 47-48
Samsung, 27-29, 60
SEACOM, 50
Sharp Electronics, 24, 53
Singapore Telecom, 52-53, 61
Optus (Australia), 52-53
SOFTBANK CORP, 62-63
SOFTBANK MOBILE, 62-63
Sonaecom, 35
Sony Ericsson, 27, 29, 36
UIQ, 27, 29
Sprint Nextel, 25
Standard Life, 10
Starent Networks Corp., 29
State Bank of India, 45
Stifel Financial Corp, 56
Stifel Nicolaus, 56
STMicroelectronics N.V., 27
Swisscom, 11, 13
Fastweb, 11
Swisscom Mobile, 13
Symbian, 27-29
Symbian OS, 27-29
Symbian Foundation, 27-29
T
Tapsa, 27
Tata Group, 46
Tata Teleservices, 46
TCL Communication, 60
TDC, 41
TDC Mobil, 41
Technology
2G, 29-30, 41, 43-47, 57-58
CDMA, 30, 47, 58
EDGE, 41, 43
GPRS, 29
GSM, 29, 44-47, 57
3G, 16, 20, 24, 28-30, 32, 43-46, 49-50, 52-53, 58-60, 62
HSDPA, 16, 20, 24, 28, 32, 43-46, 49-50, 52-53, 58-60, 62
HSPA, 29, 53
HSUPA, 49
TD-SCDMA, 58-60
UMTS, 29
WCDMA, 30, 58-59
4G, 10, 30, 58, 62
3GPP Long Term Evolution, 10, 30, 58
Long-Term Evolution Time Division Duplex (TD-LTE), 58
Long Term Evolution (LTE), 10, 30, 58
WiMAX, 10, 62
Billing, 7, 58
DSL, 31, 51, 56
ADSL2, 51
Fibre, 50
Fixed-mobile convergence (FMC), 7-8, 54
IN, 36
IP, 11, 41, 51, 55, 58
Linux, 28-29, 57
MMS, 33, 50
MPLS, 62
MVNO, 32, 46, 53, 61
Open-source, 28
SIM, 9, 48
SMS, 13, 30, 31, 33, 44, 46
Spectrum, 25, 32, 35, 44-46, 56
2100 MHz, 32
Symbian OS, 27-29
TV, 11, 36, 41, 50, 55
IPTV, 11, 41, 55
ULL, 11
UNIX, 28, 58
VPN, 36, 62
W-LAN, 51
Windows, 28
Windows Mobile, 28
Telcordia Technologies, Inc., 42
Tele2, 10-11, 13, 18-19
Telecom Egypt, 43
Telecom Italia, 32, 34, 54
Alice, 32
France, 32
Telecom Italia Mobile, 34, 54
Telecom New Zealand, 54
Telefónica Group, 8, 37, 39
Telefónica Moviles, 8
Telefónica O2 Europe, 37, 39
Czech Republic, 39
UK, 37
Telenor, 39
Pannon GSM, 39
TeliaSonera, 8, 11
Yoigo (Xfera), 8
Telkom Kenya, 47
Telkom South Africa, 48
Telstra, 52-53
Texas Instruments, 27
Time Warner, 31-32
Tiscali, 8, 10-11
U
UEFA, 27, 33
Champions League, 27
Euro 2008, 33
Unilever, 34
Unisys
Burroughs, 9
UTStarcom, Inc., 60
V
Verizon Communications, 4, 11-13, 25-26, 28, 30, 34, 55-58
Seidenberg, Ivan, 55-56
Verizon Wireless, 4, 11-13, 25-26, 28, 30, 34, 55-58
Rural Cellular Corporation (RCC), 56-57
Vodafone Omnitel, 11, 18, 34-35, 55
Vivendi, 12, 20, 31-32, 41, 56, 58
Canal Plus, 31
Polska Telefonia Cyfrowa (PTC), 41
SFR (Société Française de Radiotéléphone), 31-32
Neuf Cegetel (also see separate entry), 31-32
AOL France, 31-32
Club Internet, 31-32
Tele2 France, 31
Vodacom, 11-12, 22, 24, 48-50
Congo, 48, 50
Knott-Craig, Alan, 48-50
Lesotho, 48, 50
Mozambique, 48, 50
Gamito, Hermenigildo, 50
South Africa, 12, 48-50
Tanzania, 48, 50
Uys, Pieter, 48
Vodafone
Corporate
AirTouch, 4
ASPire Group, 58
EMAPA, 13, 15, 21-22, 24, 26, 39, 43
Africa, 11, 43, 48
Asia, 11, 43-44
Asia Pacific and Affiliates, 43
Australia, 15, 24, 51-53
Czech Republic, 15, 39-40
Eastern Europe, 15, 22, 39, 43
Egypt, 15, 21-22, 40, 43-44, 48
Fiji, 15
Hungary, 15, 39-40
India, 4, 9, 11, 13, 15, 21-22, 26, 43-46, 61-62
Indus Towers, 44, 61
Kenya, 15, 22, 44, 47-48
Mozambique, 50
New Zealand, 15, 24, 52, 54
ihug, 54
Pacific, 43, 51
Poland, 15, 40-42
Qatar (see also Vodafone and Qatar Foundation and Vodafone Qatar), 26
Romania, 15, 21-22, 41
Vegastel 2007, 41
South Africa, 11-12, 15, 22, 24, 48-50
Turkey, 13, 15, 21-22, 33, 42, 44
USA, 4, 11-13, 25-26, 28, 30, 34, 55-58
Ex-executives
De Wit, John, 8-9
Entrecanales, José Manuel, 9
Gent, Sir Christopher, 4, 6
Horn-Smith, Julian, 4-5
Hughes, Penny, 4
MacLaurin, Ian, 4-7
Executives
Bertoluzzo, Paolo, 11, 35
Bond, Sir John, 3, 7
Colao, Vittorio, 5-7, 10-11
Donovan, Paul, 43
Geldmacher, Jan, 33
Halford, Andy, 14, 20
Hewitt, Russell, 51, 53
Katzman, Dan, 4
Lewis, Simon, 4
McNaughton, David, 51
Mundy, Jeni, 36-37
Nagpal, Harit, 44
Nicholls, Fedra, 36
Román, Francisco, 7-9, 35
Rosenberger, Frank, 33
Sarin, Arun, 3-8, 10-13, 25, 29, 45
Schulte-Bockum, Jens, 27
Scott, Stephen, 5
Shalfoon, Kursten, 54
Spears, Greg, 52
Sykora, Alison, 54
Wheldon, David, 27, 37
Group, 3, 5, 7, 9, 11-16, 20, 22, 25-27, 29, 33-34, 37, 41, 43-44, 47-48, 54, 55, 57-58, 61-62
Marketing, 27, 33-34, 37, 40, 44, 46, 53
Hamilton, Lewis, 46
Internet Services, 32, 53
Vodafone McLaren Mercedes, 46
Partner Markets, 61
Switzerland (Swisscom Mobile), 13
Products, 12, 27, 36, 50, 53-54, 62
Anytime, 36
Arcor All-Inclusive, 36
At Home, 34
BlackBerry, 28, 31
Business&Life (Italy), 4, 8, 10
Casa, 8
Chhota Credit (India), 44
Data, 55
Family, 22, 54
Home Phone Plus (New Zealand), 54
Loaded, 39
Mobile Broadband, 7, 10, 37, 51, 53
Mobile Connect, 18
Mobile Internet (UK), 11-12, 16, 31, 36-37, 53-54
Mobile Plus, 7-8
MobileTV, 36, 41, 50
No Plans, 57
Terminals, 18
USB Modem, 18, 37
Vodafone at Home, 34
Vodafone Business One (Australia), 51
Strategy, 5, 7, 11
Mobile Plus, 7-8
Total Communications, 7-8, 10, 48
Vodafone Foundation, 8, 27-28
Group, 27, 57
Western Europe, 7-8, 10, 15-20, 24, 26, 31
Albania, 15
France, 12, 20, 31-32
Germany, 4, 8, 10-12, 15, 19-20, 27, 29, 33, 38
Germany (Arcor), 10-11, 18-20, 33
Greece, 15, 19, 33
Ireland, 15, 34
Perlico, 34
Italy, 8-13, 15, 18-20, 27, 30, 32, 34-35, 52, 55
Malta, 15
Netherlands, 8-9, 15, 19-20, 35
Portugal, 15, 19, 27, 35, 52
Spain, 7-10, 15, 19-20, 27, 35
UK, 3-6, 8, 10-11, 13, 15, 18-20, 35-38
Vodafone Qatar Q.S.C., 26
Volkswagen, 34
W
Weather Investments, 11, 34, 43, 59
Orascom Telecom, 11, 34, 43, 59
Mobilink, 59
Mobinil, 43
Wind Telecomunicazioni, 11, 34
Weglokoks, 41
Western Europe, 7-8, 10, 15-20, 24, 26, 31
Channel Islands, 61
France, 11-12, 30, 31-32, 41, 43
Autorite de Regulation des Communications Electroniques et des Postes (ARCEP), 32
Germany, 4, 8, 10-11, 15, 19-20, 27, 29, 33
Government, 33
Greece, 15, 19, 33
Hellenic Telecoms and Post Commission (EETT), 33
Ireland, 15, 34
Italy, 8-13, 15, 18-20, 27, 30, 32, 34-35, 52, 55
Autorità per le Garanzie nelle Comunicazioni (AGCOM), Italy, 34
Malta, 15
Netherlands, 8-9, 15, 19-20, 35
Portugal, 15, 19, 27, 35, 52
ANACOM, 35
Government, 35
Spain, 7-10, 15, 19-20, 27, 35
United Kingdom (UK), 3-6, 8, 10-11, 13, 15, 18-20, 35-38
Advertising Standards Authority, 37
Competition Appeal Tribunal, 36
Government, 4
Office of Communications (Ofcom), 36
Office of the Information Commissioner, 6
Whatana Investment Group, 50
Wind Telecom S.A. (Poland), 41
Wind Mobile, 41
WPP, 27
1861 United, 27
J Walter Thompson Co., 27
Z
Zain Group (MTC/Celtel), 47
Celtel, 47
Kenya, 47
• ZTE Corporation, 58
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