Vodafonewatch, issues 2008.03-05
6 June 2008
GROUP: Arun Sarin unexpectedly stood down as Vodafone Group’s Chief Executive, exiting on a high as he announced a strong set of FY08 financials and, more predictably, will hand the reins over to Vittorio Colao. His successor is seen as a safe pair of hands who has performed well running the challenging Western Europe business. Sarin said he has achieved what he set out to do five years earlier, but Colao may initially be obliged to focus on finishing what his predecessor started. Sarin also appears to be departing with an M&A flourish, supporting Verizon Wireless’ $28bn bid for Alltel, ten-figure bids reportedly in the works for Tiscali, a Vodacom stake increase, and buying out minority partners in Germany’s Arcor. Vodafone is also said to be interested in Ghana Telecom, but Sarin is reported to have firmly denied leftfield reports that the Group might buy into Huawei’s terminals unit. Also said to have been ruled out was a bid for emerging markets powerhouse MTN. [pp.3-7,8,9,10,11,12,13,15.]
Issue: 2008.03-05
Covering: 20 March to 6 June 2008
Published: June 2008
Next issue: June 2008
Vodafone and its rich web of OpCos — tracked and analysed worldwide. A unique monthly report for the industry.
SUMMARY
ISSUE 2008.03
GROUP: Arun Sarin unexpectedly stood down as Vodafone Group’s Chief Executive, exiting on a high as he announced a strong set of FY08 financials and, more predictably, will hand the reins over to Vittorio Colao. His successor is seen as a safe pair of hands who has performed well running the challenging Western Europe business. Sarin said he has achieved what he set out to do five years earlier, but Colao may initially be obliged to focus on finishing what his predecessor started. Sarin also appears to be departing with an M&A flourish, supporting Verizon Wireless’ $28bn bid for Alltel, ten-figure bids reportedly in the works for Tiscali, a Vodacom stake increase, and buying out minority partners in Germany’s Arcor. Vodafone is also said to be interested in Ghana Telecom, but Sarin is reported to have firmly denied leftfield reports that the Group might buy into Huawei’s terminals unit. Also said to have been ruled out was a bid for emerging markets powerhouse MTN. [pp.3-7,8,9,10,11,12,13,15.]
Stefan Langkamp moved over to head Indus Towers, the Group’s new Indian infrastructure joint venture. Further afield, two Vodafone account managers were promoted to head of marketing, at Nokia Siemens and Sony Ericsson, respectively. [pp.6,7.]
Multi-nationals, including Vodafone, are warning the UK government to moderate corporation taxation policies. [p.14.]
Fourth-generation mobile technology retained focus, with Arun Sarin seemingly working to corral vendors towards a future that converges Long Term Evolution and WiMAX. [pp.15,35,36.]
WPP’s Millward Brown agency ranked Vodafone as the top UK brand, and number-eleven globally. Spanish agency Tapsa was reported to have won a pan-European advertising contract , as the company continues to reshuffle its roster. The Dublin Centre of Excellence for Personalisation & Storage was quietly closed, leaving questions over the Group’s future products strategy. Racing driver Lewis Hamilton was ridiculed after Vodafone’s sponsorship obliged him to portray an Ancient Greek god, leading to talk of damage to his personal brand. Vodafone and its investment Verizon Wireless partnered musician Madonna for mobile exclusives related to her new album. [pp.19,20,21,22.]
Vodafone’s mobile value-added services strategy continues to evolve, with the Group acquiring vendor ZYB, but still appearing tentative in its approaches to advertising, television, and handling personal data. Looking more assertive, OpCos variously introduced new location, mobile-PC integration, music, consumer email, home/office zone, and other services. Revenue-sharing discussions with Nokia were also said to be advanced, as the vendor reinvents itself with a services flourish. [pp.24,27-28,29,33.]
With a remarkable lack of fanfare, Vodafone confirmed that it had secured distribution rights to Apple’s iPhone across ten emerging and developed markets. This led to expectation that the Group and other international operator groups will soon offer the anticipated 3G version. Other reports said Vodafone and Verizon Wireless have secured exclusive distribution rights to Thunder, a Research In Motion, touch-screen BlackBerry ‘world phone’. Vodafone Germany deepened a partnership with Microsoft, to accelerate time-to-market for Windows Mobile devices. Also reported was Amoi producing own-brand smartphones for the Group, and Dell-Foxconn devices in the pipeline. [pp.25,26,35.]
Chinese vendor ZTE secured a global framework agreement covering its entire range of infrastructure equipment, including GSM, UMTS, and transmission. Chordiant won a reported £13m contract for customer interaction solutions, with SFR-unit Neuf Cegetel also awarding a contract to the vendor. [pp.29,30.]
As expected, the European Commission is raising the pressure on messaging-roaming rates, both SMS and data. As free-to-air mobile television emerges, and the EU settles on DVB-H as technology of choice, European operators are lobbying the Commission to release unused analogue television spectrum. A sensationalist Channel 4 documentary accused a UK minister of working with Vodafone to ward off EU measures to cut voice roaming charges. [pp.31,32,34,36.]
Vodafone committed to slashing its carbon dioxide emissions by 50% within twelve years [pp.37.]
ISSUE 2008.04
WESTERN EUROPE: In France, SFR progressed with its buy-out of Neuf Cegetel minority shareholders, to create a EUR12bn-revenue integrated rival to Orange France. Q1 revenue grew strongly, aided by mobile data and fixed-line, but EBITDA slipped. The operator disputed EU findings that France is an expensive market. Neuf Cegetel powered ahead in Q1, in part fuelled by acquisitions. Neuf extended its TWIN converged service, and launched its Exalight online game and Everyworld portal. It is also ploughing funds into fibre-to-the home, and confirmed interest in buying Alice France from Telecom Italia. [pp.5-6,7,8,9,10,11.]
Vodafone completed its long-expected buyout of Arcor minorities, but will retain the German fixed-line brand, at least while broadband sales are strong. The advent of free-to-air mobile TV appears to have unexpectedly undermined Vodafone Germany’s commercial plans for this segment. O2 again boasted of poaching a corporate customer, this time BMW in Germany and the UK. The operator contracted Starent to provide multimedia infrastructure, and Visto is powering a new consumer email service. Arcor is set to pursue compensation from Deutsche Telekom, after the incumbent’s past behaviour was deemed anti-competitive by the European Court of Justice. The operator also lured United Internet wholesale DSL business from DT. Like Vodafone New Zealand, Arcor is moving towards VDSL. [pp.12,13,14,15,17,18.]
Along with its counterparts in Australia and the UK, Vodafone Ireland was attacked for slow mobile broadband, perhaps leading the Group to take a less performance-oriented approach to marketing. The company is also readying its entry into the local fixed-line market, following acquisition of Perlico. [p.20.]
Vodafone Station is to be launched in Italy. It features a fixed-mobile semi-converged box from Huawei that can combine DSL, Wi-Fi, HSPA data, and internet telephony, in a possible precursor to femtocells. Vodafone Italy also introduced its Friends social-network and in-flight services, and is said to be preparing to expand fixed-line infrastructure, following purchase of Tele2 Italy. [pp.21,22.]
Local analyst Telecompaper said Vodafone is seeing a shrinking share of an expanding Netherlands market. Reports continued of an MVNO hook-up between cable player Zon and Vodafone Portugal. [pp.24,25.]
Vodafone Spain introduced advertising-funded games, and in doing so perhaps contradicted accepted wisdom at its UK counterpart that premium content should remain paid-for. Like Vodafone Germany, the operator also introduced a new converged mobile-PC music service. [pp.14,26,27.]
Vodafone UK made a further thrust to develop the mobile internet market, with plans to offer inclusive unmetered access to contract customers. The operator is also introducing advertising-funded multimedia content. The OpCo’s marketing department continued to shed senior staff, possibly as part of the wider redundancy programme or a general re-focus on data. Also seeing changes are distribution channels, with Kondor added for pre-paid and Dextra dropped for post-paid, and direct marketing, where PAA won the account. The Consumer’s Association deemed Vodafone UK to be the worst operator for consumer satisfaction. On the enterprise side, the operator is to offer Yodlee’s mobile banking and ClickSoftware’s field service solutions. BT Wholesale is to provide backhaul between base stations and the core network, to handle increased demands from data usage, but BT could lose Vodafone’s patronage for resold DSL. [pp.30,31,32,35.]
ISSUE 2008.05
EASTERN EUROPE: Muriel Anton is due to succeed Grahame Maher as Czech Republic CEO, with Maher lined up to launch the new Qatar joint venture. Patricia Haws will cover Anton’s previous CFO role. The company is also said to be looking for a fixed-line acquisition candidate with revenue in the region of £180m. [p.7.]
Shenanigans continue at Polkomtel, where Vodafone seems to be losing its challenge to the sale of TDC’s stake, PKN is possibly also a seller, and CEO Adam Glapinski a vulnerable to political intrigue. However, the Treasury did relinquish its controversial “golden share” rights and, operationally, the operator continues to look strong, with subscribers and financials improving in Q1, and £350m earmarked for investment this year. Polkomtel also acquired a stake in distributor Liberty Global and deployed a new billing system from Intec. [pp.8,9,10,11.]
A controlling stake in mobile retailer Proton was acquired by Vodafone Romania, resulting in the termination of a relationship between rival Orange and the 73-outlet chain. [p.11.]
MEAA: Vodafone Essar was on the receiving end of fines (unethical and deceptive trade practices); allegations of price fixing, cruelty to animals, and unwarranted VAS billing; and is still being pursued for capital gains tax related to Vodafone’s arrival; but it did make progress in fending off a sales tax misuse claim, and could see the revenue-based Access Deficit Charged removed. The government also moved to end talk of the operator hoovering up rivals just to secure additional spectrum, and BlackBerry services are threatened by the authorities’ requirement for interception capabilities. However, the DoT did welcome an invitation to study 3G in Egypt. [pp.14,17,18,21,22,24,26.]
Commentators see Vodafone Essar well positioned to benefit from iPhone sales, although it will be competing with Bharti Airtel. Vodafonewatch reviewed the latest Indian mobile market metrics, which show Vodafone Essar strong in some circles, and with potential to catch runaway GSM leader Airtel and comprehensively overhaul peers RCOM and BSNL once it goes national. However, the market looks set for a fragmented and competitive period, before medium-term consolidation. The operator is discussing a second infrastructure joint venture, coinciding with government approval for the practice, this time just with Idea Cellular to cover licence circles not currently served and many more thousands of towers. Vodafone is to sponsor IPL cricket and its MD, Asim Ghosh, is to chair the COAI industry body. Global Brand Manager Grace Molenaar complemented the OpCo on its brand refresh. [pp.14,15-31.]
Safaricom’s belated IPO was hugely over-subscribed, raising the £440m needed by the government, and forcing the brokers to justify pricing of shares. The UK’s Serious Fraud Office was forced to abandon its investigation into Mobitelea, a shady Vodafone Kenya shareholder, blaming lack of manpower. Some commentators see the IPO as a peak, with Safaricom now facing well-funded new entrants in Econet (bankrolled by the Group’s Indian partner, Essar Group), and Telkom Kenya (France Télécom). The IPO prospectus was also interpreted as showing that Safaricom’s subscriber numbers are inflated by inclusion of inactive customers, and possibly by a very large margin. The operator launched the first local mobile TV service, and warned that the success and ambitions of its M-PESA payments service may increase regulation. [pp.32-35,37,38-39.]
Further details emerged regarding plans for Vodafone Qatar, where Vodafone looks set to hold a 23%-indirect stake and to invest £250m-plus, with an IPO to be scheduled before November 2008. [pp.40-42.]
Vodacom confirmed its Black Economic Empowerment partners, which will buy 5%-30% of the company, in a transaction that could now be in the process of being exploited to eject Telkom SA from the shareholder registry, and thus allow Vodafone to purchase more shares. Vodacom Business‘ fixed-wireless and corporate fixed-line connectivity ventures appear to be off to a bumpy start. Vodacom was bluntly accused of lying to the Competition Commission, regarding a service provider acquisition, but nevertheless saw the deal approved. Pieter Uys remains the frontrunner to succeed Alan Knott-Craig as CEO, after Transnet’s Maria Ramos was said to have declined the role. Vodacom Tanzania introduced the Vodafone-developed M-PESA mobile payments service, along with a new loyalty programme and 3G services. Vodacom Mozambique outlined a £25m investment plan and added a new local investor. [pp.43,44,45,46,48.]
The Sydney Morning Herald tested mobile broadband and found Vodafone Australia very slow, compared to Telstra. [p.50.]
Controversy continued in Fiji, where obscure new entrant Inkk Mobile was wrongly alleged to be Vodafone in disguise. [p.51.]
Vodafone New Zealand is belatedly ready for MVNO launches by Orcon and M2. The operator launched converged services for businesses, and is aggressively targeting TNZ’s heartland with its consumer-fixed and mobile-substitution voice services. It also outlined a £20m investment in unbundling and next-generation DSL. Vodafone is attacking the regulator again, both accusing it of making work for itself and demanding an overhaul of the universal service regime. Following outrage, the company abandoned plans to lock new handsets to its network. [pp.52,53,54,55,56,57.]
AIP: Despite consequent dividend delays, Vodafone appeared to give its wholehearted support to a $28bn bid for Alltel, which will return VZW to market leadership. In Q1, the operator again reported strong results. Rivals expressed concern that VZW and AT&T had dominated the recent spectrum auction. Number-three player Sprint Nextel looks under pressure, both from the Alltel deal and loss of fixed-line player Qwest’s wholesale business to VZW. AOL secured management of VZW’s advertising inventory (rival Yahoo! plays the same role for Vodafone). Verizon executives defended VZW’s new unlimited usage tariffs, arguing they will grow rather than cannibalise revenue. [pp.58-63,64-65,66,67,68-69.]
China Mobile again booked very strong results, with financials, customer numbers, and KPIs all impressing. Concerns continue around introduction of 3G, with questions over readiness, demand, and lock-in to home-grown technology. The long-awaited restructure of the local telecoms sector ramped, with £20bn of deals among CM’s rivals. The operator appears to have reined in its international ambitions, as valuations rise, and will now consider partnerships. The company is expected to place its mobile internet operations into a new unit. [pp.69-70,71-72,73-74-75,76.]
Bharti Airtel opened the bidding for South Africa’s MTN, at £18bn, but then backed away to let rival Reliance make the running. The company is set to invest up to $3.5bn in 2008, when its Sri Lankan operation should launch. [pp.77,78,79.]
Vodafone added three new Partner Markets: Telekom Austria’s ViP units in Croatia and Macedonia, and Entel PCS in Chile. The latter move is particularly interesting, since it raises questions over the 2005 partnership with Latin American giant América Móvil, which is still identified as a partner in other markets, but no longer in Chile… [pp.80,81.]
EXTRACT
Vodafone NZ offers unified communications to business
Vodafone New Zealand introduced Vodafone Office, a new unified communications (UC) suite of business services aimed at combining a landline number as a single point of contact across an array of devices, including an Internet Protocol desk phone, a mobile handset, and a laptop computer ‘softphone’.
The service will also enable voicemail to be accessed through Microsoft’s Outlook software, with voicemails sitting alongside emails.
” We’ll bring the best of voice-over-IP [VoIP] and mobility together in one offer so customers can get on with their business, instead of worrying about trying to stay in touch. ”
– Kursten Shalfoon, General Manager of Products and Services, Vodafone New Zealand.
Vodafone will not charge for the software, and customers will not be required to upgrade local area networks or install additional servers on site to make use of the service. Vodafone will, however, charge a monthly fee for the service, starting at NZ $40 (£15.82/EUR20.17) per seat.
” Initially, we’ll offer Vodafone Office to our existing pipeline of customer select business customers, but later this quarter we’ll open it up to all business customers. Phase two will include added functionality, like call centre capability, and will be rolled out later this year [2008]. ” – Shalfoon.
The software-based private branch exchange (PBX) system will be primarily aimed at small- and medium-sized businesses.
[Geekzone, 30 April 2008; Computerworld, 2 May 2008.]
TABLE OF CONTENTS
ISSUE 2008.03
3 Group
3 People
8 M&A
13 Financial
15 Strategy
19 Marketing
23 Products and services
29 Suppliers
30 Operations
31 Regulatory
35 Technology
37 Community
42 INDEX
ISSUE 2008.04
5 Western Europe
5 SFR
8 Neuf Cegetel
12 Germany
16 Arcor
18 Greece
20 Ireland
21 Italy
23 Malta
24 Netherlands
25 Portugal
26 Spain
28 United Kingdom
38 INDEX
ISSUE 2008.05
7 Eastern Europe
7 Czech Republic
8 Hungary;
Poland — Polkomtel
11 Romania
12 Turkey
13 MEAA
12 Egypt
14 India — Vodafone Essar
32 Kenya — Safaricom
40 Qatar
43 South Africa — Vodacom
45 Lesotho — Vodacom
46 Tanzania — Vodacom
48 Mozambique — Vodacom
49 Pacific
49 Australia
51 Fiji
52 New Zealand
58 AIP
58 USA — Verizon Wireless
69 China Mobile
77 India — Bharti Airtel
80 Partner Markets;
Airtel-Vodafone;
Japan — SOFTBANK
81 Chile — Entel PCS;
mobilkom austria;
SmarTone-Vodafone;
Serbia
82 Swisscom Mobile
83 INDEX
INDEX
ISSUE 2008.04
3
3Com, 10
A
Aditya Birla Group, 7
Idea Cellular, 7
Indus Towers, 7
Africa, 3, 5-6, 8, 10-13, 18, 22, 25
Egypt, 4, 18, 25
Kenya, 15, 18
Lesotho, 8
Mozambique, 8
Nigeria, 11
South Africa, 6, 8, 10-12, 18, 25
Black Economic Empowerment (BEE), 8
Tanzania, 8, 15
Canada, 5
Amoi Electronics, 26
Analysys Mason, 8
Apple, 20, 25, 35
iPhone, 25, 35
ASDA, 20
Asia-Pacific, 22
Australia, 5, 25
China, 4, 10-13, 15, 35-36
India, 3-4, 8, 11-15, 25
Licence Circles
Andhra Pradesh , 36
Japan, 20
New Zealand, 5, 25
Singapore, 25
ASUSTek, 26
AT&T, 10, 13, 25-26
Autonomy, 5
B
Barclays, 20
Bartle Bogle Hegarty, 19
Belgacom, 18
Bharti Group, 5, 7, 11-12, 25
Bharti Airtel, 5, 7, 11-12, 25
Indus Towers, 7
Mittal, Sunil Bharti, 11
Blackstone Group, 10
Bocconi University (Università Commerciale Luigi Bocconi), 6
British Broadcasting Corporation (BBC), 15, 20
BSkyB, 9-10
Sky, 9-10
BT Group, 6, 9, 14
C
Carphone Warehouse, 9
The Caudwell Group, 4
Dextra Solutions Limited, 4
Channel 4, 34
China Mobile, 4, 11-13, 15, 35-36
Wang Jianzhou, 12
Chordiant Software, Inc., 30
Citigroup, 13
Clarity, 4
Collins Stewart, 13
Commerzbank Securities, 13
Crédit Agricole, 18
CA Cheuvreux, 18
CTIA, 35
D
DaimlerChrysler, 5, 21
Mercedes~Benz, 5, 21
Dare, 19
Dell, 35
Deutsche Bank, 4
Deutsche Telekom, 14, 25, 29, 36
T-Mobile International, 25, 29, 36
Germany, 36
UK, 25
DZ Bank, 13
E
Eastern Europe, 6, 13
Czech Republic, 3, 25
Romania, 3, 5
Turkey, 3, 13, 25
eBay, 27
Skype, 27
Emirates Airlines, 12
England and Wales Cricket Board (ECB), 5
Ericsson, 6
Essar Group
Vodafone Essar (see also Vodafone), 7, 14
Etisalat, 12
Euroffice Ltd, 5
Euroffice.co.uk, 5
European Union, 13, 31-32, 34, 36-37
European Commission, 32, 34, 36-37
European Parliament, 32
European SchoolNet, 37
F
Facebook, 23, 28, 37
Ferrari, 5
Football Association, 19
Formula One, 19, 21
Forum for the Future, 37
France Télécom, 9-10, 14, 25-26, 32
Orange, 25-26, 32
G
Gartner Group, 9
Ghana Telecom, 10
GlaxoSmithKline, 14
Goldman Sachs, 11
Google, 7, 16, 20, 23, 28, 37
Android, 16
Google Maps, 23
MySpace, 28
Grupo BBVA, 5
GSM Association, 15, 31
Mobile World Congress, 15, 31
H
Harvard University, 6
Harvard Business School, 6
Hewlett-Packard, 26
HM Revenue & Customs, 14
Hon Hai Precision Industry Company Ltd, 35
Foxconn Technology Group, 35
HSBC, 14, 20
HTC, 26
Huawei Technologies, 10-11
Hutchison Whampoa
3 Group, 31
Hyphen-8, Inc., 28
LimeJuice, 28
I
IDC, 3, 9
IDG, 28
Indus Towers, 7
Langkamp, Stefan, 7
Ranka, Sunil, 7
Informa, 28, 36
Datamonitor, 28
Ovum, 36
ING, 3
J
JNJ Mobile, Inc, 28
MocoSpace, 28
K
Kohlberg Kravis Roberts, 10
KPN, 31
L
LG Electronics, 25
LOVEFiLM International Ltd, 6
LundKenner, 27
M
Manchester United, 5
Mannesmann, 4, 14
Markinor, 6
Martin Dawes Systems, 5
Max Clifford Associates (MCA), 21
McKinsey & Co, 6
McLaren Group, 5, 19, 21
Hamilton, Lewis, 19, 21
MeetMoi LLC, 28
Microsoft, 20, 26, 37
Middle East, 5-6, 11, 13, 18, 22
Qatar, 18
Mobile Interactive Group, 28
MobiLuck, 28
Morgan Stanley, 6, 14
Motorola, 36
MTN, 8, 10-12
Nigeria, 11
South Africa, 8, 10-12
Mvelaphanda Group Limited, 8
N
Neo Material Technologies, Inc., 5
Neuf Cegetel, 10
News Corp., 9-10, 28
BSkyB (also check for seperate listing), 9-10
SKY Italia, 9-10
Nokia, 6, 16, 26, 28-29
Ovi, 29
S60, 26
Nokia Siemens Networks, 6
Nordic Venture Partners, 27
Nuevos Sistemas Tecnológicos, S.L., 23
O
Omnicom, 5
Omnifone Ltd, 23
Open Handset Alliance (OHA), 16
Android, 16
Option International, 16
P
Palm, 26
Phones4U, 4
Portugal Telecom, 10, 18
Project Goth, Inc., 28
Mig 33, 28
Q
Qualcomm, Inc., 36
R
RCS MediaGroup, 6
Reliance-Anil Dhirubhai Ambani Group, 8, 12
Reliance Communications, 8, 12
Research In Motion, 23, 25-26
BlackBerry, 23, 25-26
S
Safaricom, 15, 18
M-PESA, 15
Samsung, 25-26
Sanford C. Bernstein & Co., 14
Sharp Electronics, 20
Siemens, 6, 16, 28-29
Singapore Telecom, 25
Optus (Australia), 25
Sony Ericsson, 6
Sprint Nextel, 35
Standard Chartered, 11
Swisscom, 10
Fastweb, 10
Swisscom Mobile, 10
Symbian, 26
Symbian OS, 26
T
Tapsa, 19
Technology, 4, 6-7, 15-16, 20, 30, 32, 35-36
2G, 25, 29
GSM, 29
3G, 5, 10, 15-16, 24-25, 29, 35
CDMA2000 (EV-DO), 16
HSDPA, 5, 10, 15-16, 24-25
HSPA, 10, 35
HSPA+ (HSPA Evolution), 10, 35
HSxPA, 5
UMTS, 24, 29
4G, 15-16, 25, 35-36
WiMAX, 35
GPS, 23
IM, 27
IMS, 36
IP, 9
Linux, 26
MAN, 19
OFDM, 36
Personal computer, 5, 15, 22, 27-28, 35
R&D, 20
SMS, 15
Spectrum, 15, 32
Symbian OS, 26
TV, 24, 33, 36
DMB, 36
DVB-H, 36
VoIP, 27
Web 2.0, 27, 32
Windows, 26, 35
Windows Mobile, 26
Tele2, 9
Telecom Italia, 10, 25
Alice, 10
France, 10
Telecom Italia Mobile, 25
Telefónica Group, 9, 13-14, 25, 31-32
Telefónica O2 Europe, 25, 36
Germany, 36
Telekom Malaysia, 12
Telkom South Africa, 8, 12
Tesco, 20
Texas Pacific Group (TPG), 10
Time Warner, 22
Tiscali, 9
UK, 9
U
UBS, 11
UEFA, 19
Champions League, 19
V
Value Partners Group, 32
Spectrum Value Partners, 32
Verizon Communications, 4, 11, 13, 15-16, 22, 25, 35-36
Verizon Wireless, 4, 11, 13, 15-16, 22, 25, 35-36
Vodafone Omnitel, 4, 6, 20
Vivendi, 4, 13, 18
SFR (Société Française de Radiotéléphone), 18
Neuf Cegetel (also see separate entry), 10
Vodacom, 6, 8, 10-13, 18
Ex-executives
Beyers, Andre, 6
Knott-Craig, Alan, 6
Lesotho, 8
Mozambique, 8
South Africa, 6, 8, 12, 18
Tanzania, 8
Vodafone
Corporate, 14
EMAPA, 6, 13
Africa, 5, 8, 11-12, 18, 22
Asia Pacific and Affiliates, 6, 13
Australia, 5, 25
Czech Republic, 3, 25
Eastern Europe, 6, 13
Egypt, 4, 18, 25
India, 3-5, 7-8, 11-15, 25
Indus Towers, 7
Kenya, 15, 18
Middle East, 5, 18, 22
Middle East and Africa, 5-6, 13, 18
New Zealand, 5, 25
Qatar (see also Vodafone and Qatar Foundation and Vodafone Qatar), 18
Romania, 3, 5
South Africa, 6, 8, 10-13, 18, 25
Turkey, 3, 13, 21, 25
USA, 4, 11, 13, 15-16, 22, 25, 35-36
Ex-executives
Cleeve, Russell, 5
Horn-Smith, Julian, 5
Jackson, James, 5
Langkamp, Stefan, 7
Mayrhofer, Gerhard, 4
Miller, Alma, 5
Pinnington, David, 5
Ranka, Sunil, 7
Wong, Ching-Ha, 6
Executives
Birtwistle, Nick, 4
Bond, Sir John, 4
Boskin, Michael, 4
Colao, Vittorio, 3-6
de Laat, Paul, 30
Deadman, Stephen, 33
Donovan, Paul, 6
Eaton, Mike, 23
Ellenbeck, Dirk, 4
Feasey, Richard, 32
Finegold, Warren, 11-12
Firth, Alistair, 4
Halford, Andy, 6
Hopken, Thorsten, 4
Joussen, Friedrich, 4, 26
Knook, Pieter, 27
Leach, Bobby, 12
Pusey, Steve, 35
Rövekamp, Frank, 22
Sarin, Arun, 3-7, 10-11, 13-16, 25, 35, 37
Ventura, Gianluca, 4
Verna, Michele, 4
Walters, Joel, 14
Group, 4, 9-14, 19, 21-22, 31, 35, 37
Headquarters, 19
Marketing, 5, 18-19, 21-22, 24, 28, 33
Beckham, David, 5
Group Marketing, 19-20
Hamilton, Lewis, 19, 21
Internet Services, 27, 29
ZYB (Imity), 27-28
Partner Markets, 10-11
Switzerland (Swisscom Mobile), 10
Products, 4, 6, 19-20, 23, 37
BlackBerry, 23, 25-26
Business&Life (Italy), 32
M-PESA, 15
Mobile Plus, 4
Vodafone Europe, 28
Strategy, 3, 9, 15
Mobile Plus, 4
Total Communications, 4, 9, 28
Western Europe, 5-6
France, 4, 13, 18
Germany, 3-5, 13-15, 19-20, 22, 25-26, 36
Greece, 20-21, 25
Ireland, 19-20, 35
Italy, 3-4, 6, 9-10, 13, 20, 25
Portugal, 5, 10, 18-20, 22, 25
Spain, 5, 19-20, 22-23, 25
UK, 4-6, 8-9, 13-14, 19-20, 23, 25, 30, 34
Western Europe, 5-6
UK, 4-6, 9, 13-14, 19-20, 23, 25, 30, 34
W
Wal-Mart, 20
ASDA, 20
Warner Music, 22
Weather Investments, 10
Orascom Telecom, 10
Wind Telecomunicazioni, 10
Western Europe, 5-6
France, 9-10, 14, 18, 25
Germany, 4-5, 14, 19-20, 22, 25-26, 36
Government, 15
Greece, 20, 25
Ireland, 19
Government, 19
IDA Ireland, 19
Italy, 4, 6, 9, 20, 25
Portugal, 5, 10, 18-20, 22, 25
Spain, 5, 19-20, 22-23, 25
United Kingdom (UK), 4-6, 9, 13-14, 19-20, 23, 25, 30, 34
Government, 14, 34
WestLB, 13
WPP, 19-20
1861 United, 19
Milward Brown, 20
Z
Zannel, Inc., 28
ZTE Corporation, 29
ISSUE 2008.04
A
Accenture, 7
Aerotel Medical Systems (1998) Ltd, 28
Air France, 22
Alcatel-Lucent, 8
AMC Communications Ltd, 32
Americas, 7, 22
Canada, 22
Chile, 7
Apple, 16, 23
iPhone, 16, 23
Arriva plc, 28
Arriva Noroeste S.L. (Spain), 28
Art Channel, 7
Arteixo Telecom SA, 28
China, 22-23
Hong Kong, 23
India
Department of Telecommunications (DoT), 29
Licence circle
Himachal Pradesh, 23
Japan, 7
New Zealand, 21
Aspective, 34
Autonomy, 34
B
Bebo, 28
BenQ Corporation, 11
Best Buy, 31
BMW, 13
Bouygues Group
Bouygues Télécom, 7
British Broadcasting Corporation (BBC), 28, 30, 32
British Midland Airways, 22
BT Group, 33, 35
BT Wholesale, 35
C
Caisse des Dépôts et Consignations (CDC), 7
Transdev SA, 7
Carphone Warehouse, 35
The Caudwell Group, 32
Dextra Solutions Limited, 32
CeBIT, 13-14, 18
Cepsa, 26
Chordiant Software, Inc., 11
Clarity, 6, 31
ClickSoftware, 34
Correios de Portugal, S.A. (CTT), 25
CreaLog GmbH, 18
Crédit Agricole, 8
Calyon Financial, 8
CU (Greece), 18
D
Daily Telecom Mobile, 23
Data Select, 32
Debitel, 6, 16
Dell, 18
Deutsche Bank, 12, 17
Deutsche Telekom, 13, 15-18, 24, 30, 32
T-Mobile International, 13, 15-16, 24, 30, 32
Germany, 15-16
Netherlands, 24
UK, 30, 32
Dexia Group, 8
Digital Chocolate, 26
Double Day Plus (Greece), 18
Drillisch AG, 13
Victorvox, 13
DSG International plc, 23
PC World, 23
DVL.TV SA, 7
LUXE.TV, 7
E
eBay, 28
EDS, 7
eircom, 20
Elite Mobile plc, 32
Emap Ltd, 30
Emirates Airlines, 22
England and Wales Cricket Board (ECB), 30
Equidia International, 7
Ericsson, 8, 14, 28
European Union, 7, 17, 24, 28
European Commission, 7
European Court of Justice, 17
F
F4, 10
Facebook, 28
FACUA, 28
Fashion TV, 7
First Mobile, 26
Firstgate Holding AG (Web Pay), 27
Click&Buy, 27
Formula One, 16
Fortis, 8
France Télécom, 6-9, 16, 24, 28, 30-31
Orange, 6-7, 9, 16, 24, 28, 30-31
France, 7
Netherlands, 24
Spain, 28
UK, 30-31
Freenet, 16
G
Gaelic Athletic Association, 21
All-Ireland Football Championships, 21
All-Ireland Hurling Championships, 21
GfK, 30
GIGABYTE Communications, Inc., 11, 13
GIP Exyr GmbH, 17
Google, 13, 22, 26, 28
Google Maps, 26
MySpace, 22, 28
H
Heineken N.V., 26
Hellenic Telecoms (OTE)
COSMOTE, 32
Hewlett-Packard, 23
HTC, 11, 16, 33
Huawei Technologies, 21
Vodafone Station, 21
Hutchison Whampoa, 21, 29-30, 34
3 Group, 21, 29-30, 34
3 Ireland, 21
3 UK, 29-30, 34
I
IBM, 7
IG Metall, 12
Iliad, 9-10
Information Arts Ltd, 33
Infosys Technologies, 7
Institute for Service Quality (Germany), 18
K
Kabel BW GmbH & Co. KG, 18
Keolis, 7
Kondor Ltd, 32
KPN, 13, 15, 24
E-Plus, 13, 15
L
LG Electronics, 13, 27, 30
Lida, 33
Lifewise, 31
Louis Dreyfus Group, 5-6
M
Magnet Networks Ltd, 20
Mannesmann, 16
Marktest, 25
McDonald’s Corporation, 30
Medicronic Salud, 28
Microsoft, 10-11, 14, 26, 28, 34
MSN, 28
Windows Live, 28
Hotmail, 28
Middle East
Israel, 7
Mobile 3.0, 13
MobileMonday Oy, 24
Mobiles Fernsehen Deutschland GmBH, 13
ModeLabs Group, 8
Motorola, 8
N
National Express Group plc, 28
Alsa (Spain), 28
Natixis Bank, 8
NetGem SA, 9
Glow Entertainment Group SA, 9
glowria.fr, 9
Network Rail, 13
Neuf Cegetel, 5-6, 8-12
AOL France, 6
Club Internet, 6, 8
Paulin, Michel, 9
Veyrat, Jacques, 9-10
Neva Media, 13
News Corp., 28
YouTube, 28
Nokia, 16, 26-27
Nortel, 17
NTT, 33
DoCoMo, 33
i-mode, 33
Nuevos Sistemas Tecnológicos, S.L., 27
Numéricable, 9-10
OMD, 22
P
Partners Andrews Aldridge, 33
PC World, 23
Perlico, 20-21
Phones4U, 32
Dial-a-Phone, 32
Portugal Telecom, 25
TMN, 25
Premiere AG, 16
Q
Qantas Airways Ltd, 22
R
Rádio e Televisão de Portugal (RTP), 26
RTP Mobile, 26
Régie Autonome des Transports Parisiens (RATP), 7
Research In Motion, 6, 14, 16, 27
BlackBerry, 6, 14, 16, 27
Ricol, Lasteyrie & Associés, 5
Rock in Rio, 27
RTL Group, 13
Passion, 13
RTL Crime, 13
RTL Living, 13
Ryanair Ltd, 22
S
Samsung, 8, 16, 26, 30
Second Life, 10
Sharp Electronics, 24, 26
Siemens, 16, 26-27
Société Générale, 6
SG Securities, 6
Sony Ericsson, 8, 14, 28
Sopra Group, 7
Spanair, 27
Starent Networks Corp., 14
Streamezzo Group, 10
struktur AG, 18
T
TAP Portugal, 22
Technology, 14, 16-17, 21, 30, 34
2G
EDGE, 10-11
GPRS, 10-11, 14
GSM, 9, 11, 30
3G, 7-8, 10-11, 14, 18, 21, 23-24, 27, 29-30, 34
HSDPA, 7-8, 10-11, 14, 18, 21, 23-24, 27, 30, 34
HSPA, 14, 21
HSPA+ (HSPA Evolution), 14, 21
HSUPA, 7, 29
UMTS, 14, 21, 24
Billing, 7, 9, 26
CRM, 11, 34
DSL, 6-7, 10, 12-13, 17-18, 21, 35
ADSL2, 17, 21
VDSL, 17
Ethernet, 21
Femtocell, 21
Fibre, 9, 11
Fixed-mobile convergence (FMC), 11, 17, 21
i-Mode, 33
IP, 9, 11
MMS, 7, 18, 22-23, 26
MPLS, 11
MVNO, 16, 25
Personal computer, 10, 15, 23, 27
SMS, 7, 13-15, 18, 20, 22-23, 27, 33, 35
Telemedicine, 28
TV, 7, 10-11, 13
DVB-H, 13
DVB-T, 13
VoIP, 11, 17, 21
VPN, 11
W-LAN, 11, 21, 28, 33
Web 2.0, 9
Windows, 11, 14, 28
Windows Mobile, 11, 14
Tele2, 21-22
Telecom Italia, 6, 10, 18, 31
Alice, 6, 10, 18
France, 6, 10
Germany, 18
Telecom Italia Mobile, 31
Telefónica Group
Telefónica Moviles, 28
Telefónica O2 Europe, 13, 30-31, 34
Tesco Mobile, 31
UK, 30-31, 34
Telmap, 16
Tesco, 31
Tesco Mobile, 31
Time Warner, 6, 17
CNN, 17
Tiscali, 10, 12, 35
UK, 35
U
Unica, 21
United Internet, 18
1&1 Internet, 18
GMX, 15, 18
WEB.DE, 15, 18
Universciné, 9
V
Veolia Environnement SA, 7
Veolia Transport, 7
Verizon Communications, 21, 31
Verizon Wireless, 21, 31
Vodafone Omnitel, 21-23, 30
Viacom, Inc., 8
MTV Networks, 8
Victorvox, 13
Virgin Group, 31-32
Virgin Media, 31
Virgin Mobile, 31-32
UK, 31-32
Virgin Trains, 16, 34
Virgin Media, 31-32
Virgin Mobile UK, 31-32
Visto, 14
Vivendi, 5-9
Canal Plus, 6
SFR (Société Française de Radiotéléphone), 5-9
Esser, Frank, 9
Liaigre, Frederique, 9
Neuf Cegetel (also see separate entry), 5-6, 8-12
Tele2 France, 6
Télévision Par Satellite (TPS), 6
Vodafone
Corporate, 7-8, 14, 17, 24, 30, 33
Aspective, 34
New Zealand, 21
USA, 21, 31
Ex-executives, 13, 18, 20, 31
Broadbent, Richard, 31
Bunting, Carolyn, 31
Chambers, Dominic, 31
Coombe, Matthew, 31
Fründt, Sandra, 13
Nieder, Christoph, 18
O’Farrell, Declan, 20
Executives, 12
Bertoluzzo, Paolo, 21
Butterworth, Charles, 20
Grech, Deborah, 24
Henderson, Shan, 30
Joussen, Friedrich, 13
Kremling, Hartmut, 14
McDonough, Niamh, 20
Russell, Al, 28
Sarin, Arun, 12
Shepherd, Ian, 28, 31
Squire, Jeremy, 34
Stöber, Harald, 17
Vorderhuber, Walter, 17
Winiarski, Johanna, 13
Yates, Tim, 31
Group, 10-12, 14, 16-17, 21, 31, 35
Headquarters, 35
Marketing, 16, 21-22, 24, 26, 29-31, 33
Internet Services, 28
Mobile Marketing Discovery Program, 26
TBA, 30
Products, 8, 20, 24, 28, 35
3G Broadband, 24
Advantage (Ireland), 20
All Inclusive (Arcor, Germany), 13
ao Segunda (Portugal), 26
At Home, 13
Best Total (Portugal), 26
BlackBerry, 6, 16, 27
Business Email, 23
CallYa, 14
CallYa OpenEnd, 14
CallYa OpenEnd Talk&SMS (Germany), 14
Casa, 21, 26
Casa T0 (Portugal), 26
Central Phone (Germany), 17
Daily Travel (Italy), 22
E-MailConnect (Germany), 14
Easy Setup, 14
Family, 33
Flatrate (Germany), 17
FREE texts (Ireland), 20
Free Weekends (UK/Ireland), 20
Freedom Bundle (Ireland), 20
Happy live! (Germany), 15-16
Home Phone (New Zealand), 21
Home Phone Plus (New Zealand), 21
International Flat (Germany), 17
Knock Out (Malta), 23
a la Carte, 18
Liberty (Malta), 23-24
Lifestyle (Ireland), 20
Livewire (Portugal), 26
Mobile Broadband, 10, 20-21, 25, 29-30
Mobile Connect, 18
Mobile Email, 14-15
Mobile Internet (UK), 7, 10, 13-14, 22, 24, 27-29, 33, 35
Mobile Music Client (Germany), 14, 27
MobileMail (Germany), 14-15
MobileTV, 13, 16
Music Manager (Germany), 14, 27
Music Player (Spain), 27
Navi-Flatrate (Germany), 16
Professional (Greece), 18
Relax (Spain), 27
Smart (Malta), 23
Smart+ Business (Malta), 23
SuperFlat (Germany), 13, 15
SuperFlat All-in Service (Germany), 13
SuperFlat XL (Germany), 15
T1 Net (Portugal), 25
Telephone Top Up (Italy), 22
Terminals, 16, 18
USB Modem, 23-24
VDA (Vodafone Digital Assistant), 16
VPA (Vodafone Personal Assistant), 16
Vita Light Total (Portugal), 26
Vita Total (Portugal), 26
Vodafone Music Shop (Germany), 14
Vodafone Station (Italy), 21
Vodafone Target, 33
Web-Telefon-Konferenz (Germany), 18
You&Me Parole e Messaggi (Italy), 22
Zuhause, 13
Strategy, 12, 24, 32, 34
Total Communications, 12, 17, 34
Vodafone Foundation, 24
Western Europe, 5
France, 5-9
Germany, 12-18, 27
Germany (Arcor), 12, 17-18
Greece, 18
Ireland, 12, 20-21
Perlico, 20-21
Italy, 10, 12, 21-23, 30
Malta, 23-24
Netherlands, 24
Portugal, 21-22, 25-27
Spain, 12, 26-28
UK, 12-13, 16, 20, 28-35
Dot Mobile, 29
W
The Walt Disney Company, 7, 26
ESPN Classic, 7
Western Europe, 5
Austria, 16
France, 5-12, 22
Autorite de Regulation des Communications Electroniques et des Postes (ARCEP), 9
Autorité des Marchés Financiers (AMF), 5
Germany, 12-18, 27
Bundesnetzagentur für Elektrizität, Gas, Telekommunikation, Post und Eisenbahnen (BNetzA, RegTP, FNA, or German Federal Network Agency), 16
Federal Cartel Office, 15
Government, 16
Legal, 16
Greece, 18
Government, 18
Ireland, 12, 20-21
Commission for Communications Regulation (ComReg), 20
Italy, 12, 21-23, 30
Malta, 23-24
Communications Authority, 24
Netherlands, 24
Portugal, 21-22, 25-27
Spain, 12, 26-28
National Competition Commission, 28
Switzerland, 16
United Kingdom (UK), 12-13, 16, 20, 28-35
Advertising Standards Authority, 29-30
Office of Communications (Ofcom), 30-31
Wipro, 7
Wm Morrison Supermarkets plc, 32
WPP, 22
1861 United, 22
Y
Yahoo!, 28, 30
Yodlee, Inc., 33
Z
Zon Multimedia (PT Multimedia), 25
ISSUE 2008.05
A
ABI Research, 65
ACCESS Co., 82
ACCESS China Media Solution, 82
ADC, 27
Aditya Birla Group, 15-16, 21-22, 24-31, 77
Idea Cellular, 16, 21-22, 24-31, 77
Indus Towers, 16, 77
Africa, 12, 13, 21, 32-37, 39, 43-48, 77
Burundi, 48
Congo, 43
East Africa, 13, 32, 36
Egypt, 13, 22, 41, 43
National Telecommunication Regulatory Authority, 13
Kenya, 32-39, 43, 46, 48
Communications Commission of Kenya (CCK), 37
Government, 32-34, 36
Privatisation Commission, 33
Lesotho, 43, 45
Mozambique, 43, 48
Namibia, 38
Nigeria, 38, 77
Rwanda, 48
South Africa, 21, 43-45, 47, 77
Black Economic Empowerment (BEE), 43-44
Competition Commission, 45-46
Competition Tribunal, 45-46
National Lotteries Board, 44
Universal Service and Access Agency, 47
Tanzania, 34, 39, 43, 46-48
Government, 34, 46, 48
Tanzania Communications Authority, 47
Uganda, 34, 48
Zanzibar, 46
Africa Analysis, 43
African Investment Bank (AIB), 34
Airspan Networks, 45
Aka Consortium, 44
ALLTEL Corporation, 58-63
Altech Autopage Cellular, 46
Amalgamated Telecom Holdings (ATH), 51-52
Telecom Fiji, 52
Vodafone Fiji, 51-52
America Móvil, 81
Claro, 81
Chile (Smartcom), 81
Americas, 12, 47, 58-63, 65, 79-81
Canada, 12, 79
Chile, 80-81
United States of America (USA)
Commerce Department, 62
Government, 62
Senate Public Record Office, 62
US Trade Representative, 62
Apple, 14, 49-50, 75
iPhone, 14, 49, 75
Arcelor Mittal, 46
Asia-Pacific
Australia, 12, 41, 49-51
Government, 51
China, 17, 50, 69-77, 81-82
Ministry of Information Industry, 70
Province/Municipality/Region
Beijing, 72-73
Fujian, 72
Guangdong, 70-72
Hebei, 72
Henan, 70
Inner Mongolia, 70
Liaoning, 72
Shanghai, 72
Tianjin, 71-72, 75
Tibet, 72
Fiji, 42, 51-52
Consumer Council, 51
Government, 51
Hong Kong, 79, 81
India, 14-22, 24-30, 36, 39, 50, 77-79
Animal Welfare Board (AWBI), 21
Cellular Operators Association of India (COAI), 15, 17-18, 21-22, 24-28, 78
Central Board of Excise and Custom, 18
Customs, Excise and Service Tax Tribunal, 18
Delhi Consumer Commission, 14
Department of Telecommunications (DoT), 16, 22, 26, 31, 44
Government, 25
Income Tax Department, 17
Indian Railways (Ministry of Railways), 79
Legal, 17, 21
Licence Circles, 15, 20, 22, 24-27, 29, 31
Andhra Pradesh , 24, 65-66
Assam, 26, 31
Bihar, 26, 31
Chennai , 22, 29
Delhi , 14, 22, 29, 78
Government, 22
Gujarat , 24, 29, 79
Haryana , 25-26, 30
Himachal Pradesh, 26
Jammu & Kashmir, 26, 31
Karnataka , 24, 29
Kerala , 19-20, 25-26, 30
Kolkata , 22, 29
Madhya Pradesh , 26
Maharashtra , 24, 29
Mumbai , 20, 22, 29, 78
North East, 26, 31
Orissa, 26, 31
Punjab , 21, 25, 30
Rajasthan , 25-26, 30
Tamil Nadu , 22, 24, 29
West Bengal & Andaman and Nicobar , 18
Telecom Commission, 26
Telecom Regulatory Authority of India (TRAI), 15, 24-25, 27
Universal Obligation Fund (USOF), 27
Japan, 72, 80-81
New Zealand, 41, 50, 52-57
Commerce Commission, 52-55
Telecommunications Carriers Forum (TCF), 52
Telecommunications Services Obligations (TSO), 55
Telecommunications Users Association of New Zealand (TUANZ), 54-55
Pakistan, 70, 74
Philippines, 54
Singapore, 14, 49-50, 77, 79
Sri Lanka, 79
Board of Investment, 79
AsiaInfo Holdings, 70
ASPire Group, 69, 76
AT&T, 58, 60, 62-64, 66, 68
B
Bank of China, 72
Batho Batho Trust, 43
Bear Stearns, 68
Bharat Sanchar Nigam (BSNL), 15-18, 20-22, 24-31, 78
Bharti Group, 14-18, 21-22, 24-31, 77-80
Bharti Airtel, 14-18, 22, 24-28, 77-80
Gupta, Akhil, 78
IFFCO Kisan Sanchar Limited, 79
Kapoor, Sanjay, 78
Nishball, David, 78-79
Vittal, Gopal, 78
Bharti Enterprises, 77, 80
Bharti Infotel, 77
Bharti Infratel, 78
Indus Towers, 16, 77
Mittal, Sunil Bharti, 77, 80
Bill EXPRESS, 51
BMW, 13
BPL Mobile, 16, 22, 27, 29-31
Loop Telecom, 22, 27, 29
BUONGIORNO S.p.A., 13
Business Online Limited (BIZO), 56
C
Carrefour Group, 10
Carrefour Mova, 10
UNOMobile, 10
Central Bank of Kenya, 38
China Mobile, 69-77
Fetion, 69-70
Li Yi, 75
Li Ying, 71
Monternet, 76
Ning Yu, 74
Wang Jianzhou, 69-70, 74-75
Xu Ming, 75
Zong (Paktel/CMPak), 70, 74
China Netcom, 73
China Telecom, 72-73
China TieTong Telecommunications Corporation, 73-74
China United Telecommunications (China Unicom), 70, 73-75
Citigroup, 59, 73-74
CJ Patel, 51
CLSA, 74
Coca-Cola, 20
Collins Stewart, 65
Communication Workers’ Union (CWU), 47
Connect In Vodafone, 47
Coolpad, 71
CTIA, 63
Current Analysis, 64
D
Dar es Salaam Stock Exchange, 48
Datang, 71
Dell, 11
Deutsche Telekom, 9-10, 60-62
Polska Telefonia Cyfrowa (PTC), 10
T-Mobile International, 9, 60-62
Hungary, 9
Dishnet Wireless, 25-28
Dyer & Blair Investment Bank, 32-34
Dynamix Balwas Infrastructure Pvt. Ltd, 16, 29-30
Tiger Trustees Pvt. Ltd, 16, 29-30
Swan Telecom, 16, 29-30
E
East African Marine System (TEAMS), 36
Eastern Europe, 7
Czech Republic, 7-8, 41
Hungary, 8-9
Poland, 8-11
Government, 9
Office for Competition and Consumer Protection (UOKiK), 10
Romania, 11-12
National Authority for Regulation in Communications and Information Technology (ANRCTI/ANRC), 11
Turkey, 12
Econet Wireless Group, 36
Kenya, 36
Enable Community, 54
Entel PCS, 81
Equity Bank Limited, 35
Ericsson, 73, 80, 82
Redback Networks, 82
Essar Group, 14-22, 24-30, 36, 77-78
BPL Mobile (see also seperate listing), 22, 27, 29
Essar Communications, 36
Econet Wireless (see also separate entry), 36
Vodafone Essar (see also Vodafone), 14-22, 24-30, 36, 77-78
Etisalat, 13, 46
Etisalat Misr, 13
Zanzibar Telecom Ltd (Zantel), 46
F
Ferris Research, 65
First Mobile, 38
France Télécom, 10-11, 13, 32, 36
Orange, 10-11, 13
France, 10
Mobinil, 13
Poland, 10
Romania, 11
Telkom Kenya (see also separate entry), 32, 36
G
G-Mobile Holdings Limited, 44
WirelessG, 44
Gap, 37, 73
Ghosh, Asim, 21
Godrej Group, 20
Goldman Sachs, 59
Goldman Sachs Capital Partners, 59
Google, 60-61, 65, 67
Android, 60-61
GSM Association, 60
Mobile World Congress, 60
GTS Central Europe, 7
GTS Novera, 7
Guangzhou New Postcom Equipment Co., Ltd, 71
H
Hewlett-Packard, 76
High Court, 17, 21
Himachal Futuristic Communications Ltd (HFCL), 17-18, 21, 30
Hisense Electric Co., Ltd., 71
Housing Finance, 37
HSBC, 40, 71
Huawei Technologies, 56, 71
Hutchison Whampoa, 15, 17, 50, 81
3 Group, 17, 50
3 Australia, 50
Hutchison Telecommunications International Ltd, 15, 17
Hyundai, 13, 20
I
IDC, 49
Ideal Mobile, 25, 27-28
Indian Farmers’ Fertiliser Cooperative Limited (IFFCO), 79
IFFCO Kisan Sanchar Limited, 79
Indian Premier League (IPL), 20
Indus Towers, 16, 77
Informa, 14
Ovum, 14
Inkk Mobile (INKK), 51
Inmarsat, 61
Intec, 10
ip.access, 80
J
Jamii Telecom Limited, 33, 36
K
KBC Securities, 8
KDDI, 80-81
Kenya Broadcasting Corporation (KBC), 8, 38-39
Kenya Commercial Bank, 33
Kenya Data Networks (KDN), 36
KGHM, 8-10
Konka Group Co., Ltd, 79
Kordia, 52
Orcon Internet, 52
KPN, 10
BASE, 10
L
Lenovo, 71
LG Electronics, 60, 71
Liberty Poland SA, 10
Libya Africa Investments Portfolio for Africa, 34
Uganda Telecom, 34
LiMo Foundation, 60-61
Loop Telecom, 16, 29-31
M
M2 Telecommunications Group, 52
Macquarie Bank, 49
Mahanagar Telephone Nigam Ltd (MTNL), 15, 17-18, 20-22, 27, 29
Maruti Udyog Limited, 14
Maxis Communication, Malaysia, 16, 18, 21-22, 24, 27-31
Aircel, 16, 18, 21-22, 24, 27-31
mChek, 78
MCorpGobal, 18, 21, 24-25, 27-30
Spice Communications, 18, 21, 24-25, 27-30
Merrill Lynch, 68-69, 76
Micro Technologies (India) Ltd, 79
Microsoft, 19, 50, 53
Windows Live, 19
Middle East, 7, 12, 13, 36, 40-42
Israel, 12
Qatar, 7, 40-42
Qatar Foundation for Education, Science and Community Development, 40-42
Supreme Council for Information and Communications Technology (ictQATAR), 40
Mobinil, 13
Mobitelea Ventures, 32-35
Morgan Stanley, 32-33, 58
Motorola, 60, 80
Mowana Five Mile Communications, 44
MTN, 43-45, 47, 77
Nigeria, 77
South Africa, 43-45, 47, 77
N
Nairobi Stock Exchange, 32-33
Naspers Limited (MIH Group, South Africa), 38
MultiChoice, 38
DStv, 38
National Telecommunication Regulatory Authority, 13
NEC, 80
New Zealand Institute, 56
Nigeria Telecommunications Limited (NITEL), 80
Nigerian Mobile Telecommunications Limited (Mtel), 80
Nokia, 8
NTT, 80-81
DoCoMo, 80-81
NZ Communications (Econet Wireless), 36, 55
O
Oger Telecom, 12
Avea, 12
Olympic Games, 71-72
2008 Olympic Games (Beijing), 72
Omnicom
DDB, 8
Open Handset Alliance (OHA), 60-61
Android, 60-61
Option International, 11
Orange Democratic Movement (ODM), 33
P
Pan African Telecoms, 44
Panasonic, 60
PCCW, 81
PepsiCo, Inc., 13
Phillip Securities Pte Ltd, 73
PKN Orlen, 8-10
Polkomtel, 8-11
Glapinski, Adam, 9, 11
Kobylecki, Konrad, 10
Polskie Sieci Elektroenergetyczne (PSE), 8, 10
Postal Corporation of Kenya (PCK), 33
PricewaterhouseCoopers, 18
Proctor & Gamble, 8, 13
Proton Technologies, 11
PTC, 10
PTK Centertel Sp. z o.o., 10
Q
Qatar Foundation Consortium, 40-42
Qatar National Bank (QNB), 40
Qatar Telecom, 40-42
Qualcomm, Inc., 61
BREW, 61
Qwest Communications, 62, 66
R
Radiokomunikace a.s., 7
Radware Ltd, 71
Regenersis plc, 11
Reliable Internet Service, 22, 27
Reliance-Anil Dhirubhai Ambani Group, 15-18, 21, 25-31, 77
Reliance Communications, 15-18, 21, 25-31, 77
Renaissance Capital, 34
Research In Motion, 26, 57, 60
BlackBerry, 26, 57, 60
Reunert Limited Group, 46
Nashua Mobile, 46
RBC Investments, 73
Royal Bofakeng Holdings (RBH), 43
Rural Telecommunications Group (RTG), 64
S
S Tel Ltd (Skycity Foundations/Telecom Investments), 16, 31
Safaricom, 32-39, 46, 48
Bamba, 33
Bambanet, 34
Joseph, Michael, 37-39
M-PESA, 37-39, 46
Ongea, 33
Simu ya Jamii, 33
Samsung, 60, 71, 80-81
Sanford C. Bernstein & Co., 61
SAP, 39
Serious Fraud Office, UK, 34
Sharp Electronics, 19
Shyam Telelink Limited (Rainbow), 17-18, 21, 29-31
Si.mobil - Vodafone, 80
Siemens, 8
Singapore Telecom, 14, 49, 51, 77, 79
Optus (Australia), 49, 51
SmarTone-Vodafone, 81-82
Li, Douglas, 82
SOFTBANK CORP, 72, 80-81
SOFTBANK MOBILE, 72, 80-81
Miyakawa, Junichi, 80
Spice Communications, 18, 21, 24-25, 27-30
Sprint Nextel, 59-62, 66, 68
Standard & Poor’s, 60
Standard Life, 63
Stifel Financial Corp, 61
Stifel Nicolaus, 61
Suntra Investment Bank Ltd, 33
Supreme Council for Information and Communications Technology (ictQATAR), 40
SWIFT, 8
Swisscom, 82
Swisscom Mobile, 82
T
Taito, 51
Tata Group, 17-18, 21, 29-31
Tata Teleservices, 17, 29-31
TDC, 8-10
TDC Mobil, 8-10
Technology
2G, 10-11, 16-22, 24-28, 31, 36, 46, 49-50, 55, 59-61, 73, 78
CDMA, 16-21, 31, 55, 59-61
EDGE, 10
GPRS, 49-50
GSM, 11, 16-22, 24-28, 36, 46, 55, 60, 73, 78
3G, 7, 11-12, 22, 34, 43-44, 46, 49-50, 59, 61, 71-73, 78-82
CDMA2000, 71
HSDPA, 7, 11-12, 22, 34, 43-44, 46, 49-50, 59, 61, 71-73, 78-82
HSPA, 71
HSPA+ (HSPA Evolution), 71
HSUPA, 11
TD-SCDMA, 71-73
UMTS, 71
4G, 44-45, 50, 53, 61, 65, 71
3GPP Long Term Evolution, 53, 61, 65
Long Term Evolution (LTE), 53, 61, 65
UMB (Ultra Mobile Broadband), 71
WiMAX, 44-45, 50, 71
Billing, 10, 43, 61-62, 66, 74, 76
BREW, 61
DSL, 44, 56
ADSL2, 56
VDSL2, 56
Femtocell, 59, 80
Fibre, 44
Fixed-mobile convergence (FMC), 74
GPS, 57
IM, 69-70
IP, 15, 45, 53, 56, 80
IVR, 13, 24
LAN, 59
Linux, 60-61
MAN, 20
MMS, 13
MPLS, 44
MVNO, 10, 51-52
Personal computer, 50, 53, 82
Push-to-talk, 71
SIM, 34, 51, 55, 72
SMS, 13, 19, 21, 24, 49, 51, 62, 65, 70-71, 75
Softswitch, 82
Spectrum, 15-16, 19, 22, 25, 29-31, 41, 58-59, 62, 64-65, 78
700 MHz, 61, 64-65
Telematics, 45-46
TV, 15, 38
DVB-H, 38
IPTV, 15
ULL, 56
VoIP, 53
VPN, 44
W-LAN, 44
Windows, 19
Telecom Egypt, 13
Telecom New Zealand, 55-57
Telecommunications Carriers’ Forum, 52
Telefónica Group, 8, 10, 73
Telefónica Moviles, 10
Telefónica O2 Europe, 8
Czech Republic, 7-8
Telekom Austria, 80-81
mobilkom Austria, 80-81
A1 (Austria), 80-81
Mobiltel (Bulgaria), 80
Si.mobil - Vodafone, 80
VIPnet, 80
Telenor, 9
Pannon GSM, 9
Telkom Kenya, 32, 36
Telkom South Africa, 43-44, 77
Telstra, 49-50
Texas Pacific Group (TPG), 58-59
TPG Capital, 59
Thebe Investment Corporation, 43
Tiger Consortium, 44
Time Warner, 45, 67
AOL, 67
Platform-A, 67
CNN, 45
Tiscali, 46
TomTom, 82
Toshiba, 11
Transnet, 46
TUANZ, 54
Turkcell, 12
Turkish Education Foundation, 12
U
Union Network International, 47
UNI Vodafone Union Alliance, 47
Unitech Ltd, 16, 29-31
United Nations, 12
Development Programme, 12
Upgrade Research Lab, 50
V
Verizon Communications, 58-69, 81
Seidenberg, Ivan, 58-59, 65, 68
Toben, Doreen, 60, 62, 68
Verizon Wireless, 58-69, 81
Any Apps, Any Device, 63-64
Harrobin, John, 67
McAdam, Lowell, 61, 63, 65
Melone, Anthony, 59
Zipperstein, Steven, 65
Vodafone Omnitel, 10, 58
Videocon Industires Ltd, 16, 29-31
Datacom Solutions Pvt Ltd, 16, 29-31
Visa, 78-79
Vivendi, 10, 27, 47, 82
Polska Telefonia Cyfrowa (PTC), 10
SFR (Société Française de Radiotéléphone), 82
Vodacom, 43-48, 77
Congo, 43
Ex-executives, 46
Matlare, Peter, 46
Nyembezi-Heita, Nku, 46
Field, Dot, 44
Joosub, Shameel, 46
Knott-Craig, Alan, 43, 46, 48
Lesotho, 43, 45
Mozambique, 43, 48
Gamito, Hermenigildo, 48
Once off Bundle, 44
Pay as you Surf, 44
South Africa, 43-45, 47, 77
Tanzania, 43, 45-48
Chombeza Time, 47
Tsuzo, 46
Uys, Pieter, 46
Vodacom Business, 44
Vodacom Service Provider, 45-46
Africell, 46
Global Telematics, 45-46
GloCell, 45
Smartcall, 46
Teljoy, 46
WirelessG from Vodacom, 44
Yebo4Less, 43
Vodafone
Corporate, 7, 13-14, 29, 43-44, 54-55, 57, 59, 70, 72, 81
ASPire Group, 69, 76
Vodafone International Holdings BV, 52
EMAPA, 7
Africa, 13, 35, 43, 47, 77
Asia, 13, 72
Australia, 12, 41, 49-51
Czech Republic, 7-8, 41
Eastern Europe, 7
Egypt, 13, 22, 41, 43
Fiji, 42, 51-52
Hungary, 8-9
India, 14-22, 24-31, 36, 39, 50, 77-81
Indus Towers, 16, 77
Kenya, 32-39, 43, 46, 48
Middle East, 13
Mozambique, 48
New Zealand, 41, 50, 52-57
Pacific, 49, 72
Poland, 8-11
Qatar (see also Vodafone and Qatar Foundation and Vodafone Qatar), 7, 39-42
Romania, 11-12
South Africa, 21, 43-48, 77
Turkey, 12, 75
USA, 58-69, 81
Executives, 16, 19
Anton, Muriel, 7
Astley, Paul, 41
Beck, Gyorgy, 8
Brislen, Paul, 53, 55-57
Chignell, Tom, 54-55
Diprose, David, 56
Ferrar, Joseph, 50
Ghosh, Asim, 21
Gray, Ian, 41
Harrison-Harvey, Matthew, 41
Haws, Patricia, 7
Hewitt, Russell, 49
Kohli, Rajiv, 21
Kusý, Pavel, 7
Leach, Bobby, 35
Maher, Grahame, 7, 41
Mahmoud, Hany, 13
Molenaar, Grace, 28
Pursey, Mark, 40
Ragheb, Hanan, 13
Rushworth, Mark, 56
Sam, Siby, 20
Sarin, Arun, 16, 19
Shalfoon, Kursten, 53, 56
Solomon, Liliana, 11
Townsend, John, 60-61
Group, 8-10, 13, 15-17, 22, 27-28, 32, 35-36, 39-41, 43, 46-47, 49, 51-52, 58, 61, 63, 69, 76-77, 80-81
Headquarters, 12
Marketing, 7-8, 20-21, 54, 56-57
Internet Services, 8, 72
Partner Markets, 16, 77, 80-81
America Móvil, 81
Austria (A1), 80-81
Brazil (Claro), 81
Bulgaria (Mobiltel), 80
Channel Islands (Airtel-Vodafone), 80
Chile (Entel), 81
Chile (Smartcom), 81
Croatia (VIPnet), 80
Hong Kong (SmarTone-Vodafone), 81-82
Macedonia (Vip), 80
Serbia (Vip), 80-81
Slovenia (Si.mobil - Vodafone), 80
Switzerland (Swisscom Mobile), 82
Products, 11, 39, 46, 53, 56, 59, 61, 66, 79-81
3G Broadband, 50
BlackBerry, 26
Broadband (Italy), 50
Business&Life (Italy), 63
Easy Pack (New Zealand), 57
Family, 35
Filmi Connection (India), 19
Filmi Recharge (India), 19
Home Phone (New Zealand), 57, 81
Home Phone Plus (New Zealand), 57, 81
Ideal Pack (New Zealand), 57
In Business, 33
Liberty (Malta), 10
Loaded, 8
M-PESA, 37-39, 46
Mobile Broadband, 11, 44, 49-50, 57, 59
Mobile Connect, 50, 81
Mobile Internet (UK), 8, 46, 69, 72
MobileTV, 38
MyVodafone (Romania), 11
No Problem, 13
On Account (New Zealand), 53
Perfect Fit, 59
Plan Talk (India), 19
Roaming Data Bundle (Australia), 50
SMS Search (India), 19
Terminals, 50, 81
USB Modem Stick, 81
Vodafone 225 (ZTE), 22
Ultimate Pack (New Zealand), 57
VKIDZ (Fiji), 51
Vodafone Europe, 40
Vodafone Office, 12, 53
You Choose (New Zealand), 54
Total Communications, 43
Vodafone Foundation, 12, 40-42
Group, 39-41, 61
Turkey, 12
Western Europe, 63, 81
France, 82
Germany, 48, 82
Italy, 10, 58, 81
Spain, 10, 47, 81
UK, 11-12, 35, 39, 47, 50, 79, 82
Vodafone and Qatar Foundation, 40-42
Vodafone Qatar Q.S.C., 7, 40-42
Maher, Grahame, 7, 41
VODone Ltd, 69
Vuwa Consortium, 44
W
Wanachi Telecom, 36
Weather Investments, 13
Orascom Telecom, 13, 34
Mobinil, 13
Telecel International, 34
UCOM (Uganda Telecom), 34
Weglokoks, 8, 10
Western Europe, 63, 81
Austria, 80-81
Legal, 9
Bulgaria, 80
Channel Islands, 77, 80
Croatia, 80
France, 10, 13, 21, 36, 82
Germany, 48, 82
Guernsey, 80
Italy, 10, 58, 81
Jersey, 65, 80
Macedonia, 80
Serbia, 80-81
Slovenia, 80
Spain, 10, 47, 81
Sweden, 41
Switzerland, 82
United Kingdom (UK), 11-12, 35, 39, 47, 50, 79, 82
Advertising Standards Authority, 45
Government, 39
Western Union, 78
Whatana Investment Group, 48
WPP
Ogilvy & Mather, 29
Y
Yahoo!, 67
Yankee Group, 64
Z
Zain Group (MTC/Celtel), 33, 36-37, 47
Celtel, 33, 36-37, 47
Kenya, 33, 36-37
Tanzania, 47
Zanzibar Telecom Ltd (Zantel), 46
ZTE Corporation, 71
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