Vodafonewatch, issue 2010.02 snapshot
18 March 2010
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Snapshot of Vodafonewatch, issue 2010.02. Click through for: the Executive Brief from this month’s report; an Extract from thhttp://marketmettle.com/knowvodafone/327-vodafonewatch-issue-2010-02-executive-briefe issue; or to contact us for more information about the full 96-page issue, this industry standard monthly report service, and ongoing subscription access.
Table of Contents
3 Q3 FY09-10 results
3 Vodafone Q3 management update
3 Inflection point
3 Financials showing improvement
3 Table: Vodafone Group, revenue summary, Q3 FY09-10
5 Growth in data revenue is critical
6 Customers: emerging markets growing; Europe stable
6 Table: Table: Vodafone Group, mobile customer numbers (‘000), Q3 FY09-10
7 Key performance indicators: ARPU down; voice minutes and churn up
7 Table: Vodafone Group, average-revenue-per-user by country, Q3 FY09-10
7 Table: Vodafone Group, voice minutes by country (million), Q3 FY09-10
7 Table: Vodafone Group, churn by country, Q3 FY09-10
8 Verizon Wireless maintains growth profile
8 Outlook and guidance: cash flow and profit upgraded
9 Comment: broad-based recovery looks underway
9 Chart: Vodafone quarterly organic revenue growth, FY09-10
10 Data and fixed‑line to drive future revenue growth
11 Table: Vodafone Group, contract customer percentage by country, Q3 FY09-10
12 Europe Region
12 Table: Europe Region, revenue analysis, Q3 FY09-10
13 Germany — rate of revenue decline slowing dramatically
15 Italy — revenue growth slows, but still positive
15 Spain — decline stabilised
16 UK — slowing decline; signs of recovery
16 Other Europe — Netherlands and Portugal lead recovery
16 Table: Europe Region, service revenue by country, FY09-10
17 France (SFR) — Vodafone “open‑minded” regarding divestiture
17 Africa & Central Europe Region
17 Table: Vodafone Africa & Central Europe Region, revenue by type, Q3 FY09-10
18 Vodacom — South Africa drives revenue growth
18 Other Africa and Central Europe Region operations — strong turnaround in Turkey
18 Table: Vodafone Africa & Central Europe Region, service revenue by country, Q3 FY09-10
19 Asia-Pacific & Middle East Region
19 Table: Asia-Pacific & Middle East Region, revenue by type, Q3 FY09-10
20 India — rate of growth slowing, despite boost from Indus Towers
20 Asia-Pacific & Middle East Region other operations — Egypt and Qatar drive growth
20 Table: Vodafone Asia-Pacific & Middle East Region, service revenue by country, Q3 FY09-10
21 Analyst reaction
22 Group
22 People
22 Brand chief to exit Vodafone — report
22 Highlights
23 Contracts
23 Contracts
23 VGE nets Oracle EMEA mobile deal
24 Products and services
24 Colao brainstorms mobile money needs at WEF
24 Products and services
24 Vodafone, VZW tie-up on M2M
25 Marketing
25 Vodacom signs up to Vodafone’s Money Transfer offering…
25 …but launch date unknown
27 Partner Markets
28 Partner Markets
28 Profitability of mobile money-transfer questioned
28 Table: M-PESA usage data
29 Partner Markets
29 Roshan teams with security forces on M-Paisa
29 Table: M-PESA services
30 Vodafone touts DRM-free music uptake
31 Society
31 Vodafone teams with WFP on food voucher project
32 Strategy
32 Strategy
32 MWC: Gloves come off with frenemy Google
34 Colao reiterates backing for tiered data access
34 More open access to fibre networks urged
35 O2′s Key updates on network sharing
35 Suppliers
35 Vodafone expands ties with F-Secure
36 Terminals
36 Vodafone to add further own-brand handsets
36 Terminals
36 Table: mobile terminal highlights
39 USA — Verizon Wireless
39 USA — Verizon Wireless
39 Chances of VZW bid for Leap played down
39 Seidenberg confident of network strength
40 USA — Verizon Wireless
40 VZW teams with Skype
41 USA — Verizon Wireless
41 VZW app store launch again reported to be imminent
42 Western Europe
42 France
42 France
42 SFR taps ALU, NSN for LTE trial…
42 …and plots 2G/3G expansion
43 France
43 SFR eyes new spectrum
43 EC rules against French “telecoms tax”
44 Germany
44 Greece
44 Germany
44 Vodafone dampens talk of Kabel Deutschland buyout
44 2010 to see continued headcount trimming — Joussen
45 Malta
45 Six to compete for digital dividend frequencies — regulator
45 Vodafone to expand VDSL coverage
46 Vodafone hands directory, local search to Telegate
46 Vodafone to use CeBIT to showcase Ethernet services…
46 …and app developer support
47 Ireland
47 Vodafone, eircom launch 24Mbps broadband
48 Vodafone Ireland latest to invest in HSPA+
48 European upgrade continues
49 Italy
49 Italy
49 Vodafone ties with Experian to tackle bad debt
51 Italy
51 Netherlands
51 Netherlands
51 Vodafone wins retraction over premium SMS claims
51 Portugal
51 New MTR reductions vex TMN, Vodafone
52 Netherlands
52 Spain
52 Spain
52 Vodafone completes 1Mbps rollout in Andalusia…
52 …and tests out HSPA as fixed-broadband-enabler
53 Vodafone-Microsoft SaaS scheme to belatedly go live
54 United Kingdom
54 United Kingdom
54 Ofcom blocks BT charges on 080- numbers
55 United Kingdom
55 Vodafone apologises over homophobic tweet…
56 United Kingdom
56 …but ties with Pursway on social media marketing
56 Vodafone installs distributed contact centre for Cheshire
57 United Kingdom
57 Pressure increases over Orange-T-Mobile merger
58 Central Europe
58 Czech Republic
58 Vodafone trumpets renewable energy usage
58 Vodafone seeks mobile web apps for women
59 Hungary
59 Hungary
59 Vodafone challenges new premium SMS rules
60 Poland — Polkomtel
60 Poland — Polkomtel
60 Near-term IPO prospects slide
61 Polkomtel preps spending on LTE, HSPA+, billing
63 Romania
63 Romania
63 Vodafone Romania signs with OMD
63 Vodafone debuts custom mobile number offering
64 Turkey
64 Vodafone ups competition for prepaid users
64 Turkey
64 Vodafone launches “social address book” offering
65 Vodafone outsources STK platform management
66 Africa
66 Ghana
66 Ghana bans mobile mast build-out
67 Kenya — Safaricom
67 Kenya — Safaricom
67 Safaricom ties with power company for capacity
68 Kenya — Safaricom
68 South Africa — Vodacom
68 Comviva handed e-top-up deal by Safaricom
68 South Africa — Vodacom
68 Vodacom seeks to rationalise shareholder base
69 South Africa — Vodacom
69 Vodacom starts HSPA+ upgrades
70 South Africa — Vodacom
70 Vodacom cuts internet access prices for firms
70 Knott-Craig payments attract further controversy
71 Tanzania — Vodacom
71 Tanzania — Vodacom
71 NSN updates Vodacom billing platform
72 Asia-Pacific
72 Australia — Vodafone Hutchison Australia
72 China Mobile
72 VHA employee arrested over handset fraud claims
72 China Mobile
72 China Mobile sees customer growth drop-off continue…
72 …and loses 3G growth lead to Unicom
73 China Mobile
73 Vodafone quizzed over China practices
73 China Mobile claims Mobile Market progress
75 China Mobile
75 China Mobile launches contactless payments
75 Chinese mobile censorship drive extended to SMS
76 Fiji
76 Fiji
76 Termination rate cuts finalised
77 India — Vodafone Essar
77 India — Vodafone Essar
77 Vodafone issues response in tax dispute
78 India — Vodafone Essar
78 Operators squabble over spectrum rights
79 Essar tweaks shareholding — reports
80 Vodafone expands voice SMS rollout
80 Noida authorities shut towers in dispute…
80 …as Airtel plots Infratel IPO
81 India — Bharti Airtel
81 India — Bharti Airtel
81 Airtel in talks over Zain Africa takeover
81 NSN secures $700m network expansion deal with Airtel
82 India — Bharti Airtel
82 Japan — Softbank Mobile
82 Japan — SoftBank Mobile
82 iPhone uptake continues to boost SoftBank sales…
82 …as 2G switch-off nears
83 State to aid SoftBank in Willcom turnaround — report
84 New Zealand
84 New Zealand
84 TelstraClear MVNO goes live, targeting SMEs
85 Telecom hit by XT problems
87 New Zealand
87 LTE-sharing plan gains traction
87 Vodafone places ads to cash in
88 Middle East
88 Egypt
88 Qatar
88 Egypt
88 Further triple-play licence delay mooted
88 Qatar
88 Ownership of fixed-line venture still up in the air
89 Qatar
89 GBI landing station deal formalised
89 Vodafone roamers hit by billing snag
90 Index
Index
A
Abu Dhabi Group
- Warid Telecom, 81
- – Bangladesh, 81
Acision, 22, 81
Aditya Birla Group
- Idea Cellular, 19-20, 80-81
- – Indus Towers, 19-20, 79-81
Afilias Ltd, 32
- mTLD Top Level Domain Ltd. (dotMobi), 32
Afric Xpress Services, Inc., 66
Africa, 3-4, 6-7, 11, 17-18, 23, 25, 27-29, 31, 36, 48-49, 66, 68-70, 81
- Congo, 18, 36, 64, 81
- East Africa, 31
- Egypt, 6-7, 11, 19-20, 27, 80, 88
- Ghana, 6, 11, 27, 36, 66, 81
- – Government, 66
- Kenya, 25, 27, 29, 36, 67-68, 81
- – Central Bank of Kenya, 67
- – CCK, 67
- – Government, 67-68
- – Kenya Post Office Savings Bank, The, 29
- – Kenya Power & Lighting Company Ltd., 67
- Lesotho, 36
- Mozambique, 36
- Nigeria, 66, 81
- South Africa, 17-18, 25, 27, 29, 36, 48-49, 68-70, 81
- – Competition Commission, 69
- – Government, 68
- – ICASA, 68
- Tanzania, 18, 25, 27, 36, 71, 81
- Uganda, 67
Alfa Group
- Altimo (Alfa Telecom Int. Mobile)
- – Turkcell (see also Curkurova/TeliaSonera/separate), 25
Amalgamated Telecom Holdings (ATH)
- Vodafone Fiji, 76
Americas, 24, 27-28, 39-41, 55
- Canada, 55
- Chile, 27-28
- Panama, 64
- United States of America (USA), 24, 27, 32, 34, 39-41, 55
- – Voice of America (VoA), 31
Apple, 5, 21, 32-33, 36-37, 72-73, 82
- iPhone, 5, 21, 33, 37, 72, 82
Aricent, Inc., 22
Asia-Pacific
- Afghanistan, 27, 29
- Australia, 6, 11, 19, 55, 72
- – Legal, 72
- China, 72-73, 75
- – Government, 73, 75
- – Municipality
- – - Beijing, 75
- – - Shanghai, 73, 75
- Fiji, 6, 11, 76
- – Commerce Commission, 76
- French Polynesia
- – Office des Postes et des Télécom., 60
- India, 4, 6-7, 9-11, 20, 24-25, 27, 36-37, 68, 77-82, 88
- – CBDT, 77
- – COAI, 80
- – DoT, 78
- – FDI, 79
- – Government, 77-80
- – I-T Department, 5, 15, 77
- – Legal, 80
- – Licence circles, 80-81
- – - Andhra Pradesh, 73
- – - Bihar, 81
- – - Delhi, 80
- – - Gujarat, 81
- – - Jammu & Kashmir, 78
- – - Kolkata, 81
- – - Madhya Pradesh, 80-81
- – - Maharashtra, 81
- – - Mumbai, 81
- – - Orissa, 81
- – TRAI, 78
- Japan, 82-83
- – Enterprise Turnaround Initiative Corp, 83
- Mauritius, 79
- New Zealand, 6, 11, 23, 37, 48, 84-85, 87
- – Commerce Commission, 76, 87
- – Telecommunications Industry Group, 87
- Sri Lanka, 81, 88
AT&T, 39
Axiata Group Bhd (TM International), 5, 33, 60, 80-81
- India
- – Idea Cellular (see Aditya Birla), 80-81
- – Spice Communications (see MCorpGobal), 81
- Sri Lanka (Dialog, see separate), 81
B
Bahrain Telecom. Co. (Batelco), 23
- Umniah, 23
Baidu, Inc., 72
Banco de Chile, 27
Bank of America
- Merrill Lynch, 21
Barclays plc
- Barclays Capital, 21
Better Energy Systems, 58
Bharat Sanchar Nigam Ltd (BSNL), 78
Bharti Group
- Bharti Airtel, 68, 78, 80-82
- – Bharti Infratel, 80-81
- – Indus Towers, 19-20, 80-81
- – Kapoor, Sanjay, 81
- Bharti Enterprises, 80
- Comviva Technologies (Bharti Telesoft), 68, 81
Bjoern Frank Design, 36
Black + White Services Ltd, 84
British American Tobacco, 66
BT Group, 54
Bubble Motion. Inc., 80
Bulldog Communications, 22
Business Logic Systems Limited, 54
C
CallPlus Services Ltd, 84
Carlyle Group
- WILLCOM, Inc., 83
Carrefour Group, 88
CeBIT, 46
Central/Eastern Europe, 4, 6-7, 11, 17-18, 58
- Albania, 6, 11, 54
- CIS, 52
- Czech Republic, 6, 11, 36, 58
- Hungary, 6, 11, 48, 59
- – NHH, 59
- Poland, 6, 11, 60-61, 63
- Romania, 6-7, 11, 18, 37, 48, 63-64
- – Nat. Co. of Uranium, 63
- Turkey, 6-7, 9, 11, 17-18, 36, 64-65
Cetech, 65
Chedid, Matthieu (-M-), 43
China Mobile, 72-73, 75
- 12580, 72
- Mobile Market, 73
- Open Mobile System (OMS), 73
- Research Institute, 75
China Telecom, 72-73, 75
China Unicom, 72-73, 75
Choice (Australia), 23
Cisco Systems, 22
Clarity, 76
Comarch SA, 61
Compass Communications, 84
Concern Worldwide, 29
Consultative Group to Assist the Poor, 24, 29
Consumers Union (USA), 51
Corporate Social Responsibility (CSR), 52
Cukurova Holding
- Turkcell (see Altimo/TeliaSonera/seperate), 25
D
DaimlerChrysler
- Mercedes~Benz, 25
Deutsche Telekom, 32, 34, 44-45, 51, 54, 57, 59
- T-Mobile International, 32, 44, 51, 54, 57, 59
- – Germany, 44
- – Hungary, 59
- – Netherlands, 51
- – UK, 54, 57
DHL Worldwide Express, 58
Diageo plc
- East African Breweries, 29
du (Emirates Integrated Telecommunications Company PJSC, or EITC), 42, 77
E
E.ON Energie AG, 58
East African Marine System (TEAMS), 29, 31, 40, 67
Eastern Africa Submarine Cable System (EASSy), 70
Ecrio, Inc., 41
eircom, 47
EMOBILE Ltd, 82
Entel PCS, 27-28
Equity Bank Limited, 29
Ericsson, 22, 28, 32, 37, 45, 48, 73, 81
Essar Group, 19-20, 36, 63, 77-80
- Essar Telecom, 79
- Vodafone Essar (See also Vodafone), 19-20, 36, 63, 77-80
Etisalat, 77
European Union, 23, 32, 34, 43, 52, 57
- European Commission, 32, 43, 57
- European Court of Justice (ECJ), 43
Experian plc, 49
F
F-Secure Corp., 35
Facebook, 25, 34, 53
Féd. Int. de Football Asso. (FIFA), 69
Féd. Int. de l’Auto. (FIA), 25
Formula One, 25
France Télécom, 43, 54, 56-57, 67
- Orange, 54, 56-57
- – Telkom Kenya (see separate), 67
- – UK, 54, 57
G
Gap, 68
Genesis Analytics, 28
Ghana Telecom, 66
Gilat Satellite Networks Ltd, 82
Gogga Tracking Solutions, 69
Goldman Sachs, 39
Google, 5, 32-34, 37, 40-41, 53, 73
- Android, 41, 73
- Google Search, 32, 34, 72-73
Grameenphone, 81
Grundfos Holding AS
- Grundfos LIFELINK, 29
GSM Association (GSMA)
- Mobile World Congress, 25, 32-34, 36, 40
Gulf African Bank (GAB), 68
Gulf Bridge International (GBI), 89
H
Helios Investment Partners
- Helios Towers Africa, Ltd., 66
Hewlett-Packard, 80
High Tech Computer Corp. (HTC), 45
Huawei Technologies
- Vodafone Station, 15
Hutchison Whampoa, 7, 15, 19, 32, 57, 72, 77
- 3 Group, 7, 15, 57, 77
- – 3 Italy, 15
- – 3 UK, 7, 57
- VHA Pty. Ltd (Australia, see Vodafone), 72
HyperOne, 88
I
IBM, 25, 59, 64, 81
Indus Towers, 19-20, 79-81
Institute of Directors, UK, 70
Intec, 61
Interpublic Group of Companies, Inc., 51, 63
- McCann Erickson, 63
Investec, 21
J
Jamii Telecommunications Ltd (JTL), 67
Japan Airlines, 83
K
KDDI, 82
KenTv, 29
Kenya Commercial Bank (KCB), 29
Kenya Data Networks (KDN), 67
Key Revolution Ltd, The, 22
KGHM, 60
Kirusa, Inc., 80
Kohlberg Kravis Roberts, 22
KPN
- E-Plus, 44-45
- – Simyo, 44
L
LBM, 54
Leap Wireless International, Inc., 39
Lebara Group
- Lebara Mobile, 55
LG Electronics, 36-37
M
mailforgood, 42
Mannesmann, 44
Mars, Inc., 52
Maxis Communication, Malaysia
- Aircel, 78
McLaren Group, 25
- Hamilton, Lewis, 25
MetroPCS Communications, Inc., 39
Microsoft, 32, 53
- Windows Mobile, 33, 36, 41
Middle East, 3-4, 6-7, 11, 19-20, 23, 27, 36, 63, 77, 80, 82, 88-89
- Dubai, 77
- Egypt, 6-7, 11, 19-20, 27, 80, 88
- Iraq, 31
- Israel, 37, 82
- Kuwait, 81
- Qatar, 6, 11, 20, 23, 27, 36, 63, 88-89
- – Supreme Council for Information and Communications Technology (ictQATAR), 88
- Syria, 31
- United Arab Emirates, 77
Millicom International Cellular
- Tigo Ghana, 66
MiTAC International Corp.
- Mio, 36
Mobile One (Singapore), 5, 33
MobiTV, 40
modu Ltd, 37
Morgan Stanley, 39
Mother and Child Education Foundation (ACEV), 64
Motorola, 73
MTN, 25, 64, 70, 81
- Ghana (Scancom), 81
- Nigeria, 81
- South Africa, 25, 69-70, 81
N
Nationwide Building Society
- Cheshire Building Society, 56
Neotel (Pty) Ltd (SNO Telecommunications, see also Reliance), 70
Net Mobile, Germany, 8, 15
Nokia, 27, 32, 36, 72, 84
Nokia Siemens Networks, 42, 71, 73, 81
Nortel, 56
nr21 Design, 36
NTT, 78, 82
- DoCoMo, 78, 82
NZ Communications, 87
- 2degrees, 87
O
Oger Telecom
- Cell C, 69
Omnicom
- OMD, 63
OnePIN, Inc., 64
Open Handset Alliance (OHA)
- Android, 41, 73
Openwave Systems, 69
Oracle, 23
- Sun Microsystems, 23
P
Palm, 41, 42
Paynet Kenya Ltd
- PesaPoint Ltd, 29
Pioneer, 80
PKN Orlen, 60
Polkomtel, 23, 48, 60-61, 63
- Bauc, Jaroslaw, 60
Polska Grupa Energetyczna (PGE)
- Polskie Sieci Elektroenergetyczne (PSE), 60
Portal Software, 23
Portugal Telecom
- TMN, 51
Providence Equity Partners
- KDG Holding GmbH (Kabel Deutschland), 44
Pursway, 56
Q
Qatar Telecom (Qtel), 88-89
Qisda Corp., 36-37
Qualcomm, Inc., 24, 48
R
Reliance-Anil Dhirubhai Ambani Group
- RCom, 78
RIM, 32-33, 36-37, 40-41, 52, 72-73, 84
- BlackBerry, 33, 36-37, 40-41, 52, 72
- – 9000 Storm (Vodafone-VZW), 40, 72
Roshan (Telecom Dev. Co. Afghan. Ltd), 27, 29
- M-Paisa, 29
Roy Morgan Research, 72
Royal Bank of Scotland plc, The, 21
S
Safaricom, 25, 28-29, 67-68
- Joseph, Michael, 67-68
- M-PESA, 25, 28-29, 67-68
Safeway, 22
Samsung, 5, 32-33, 36-37
SanomaWSOY Group
- Sanoma Group, 52
Sarmady Communications (SARCOM), 88
SEACOM, 67, 70
Singapore Telecom, 68, 72, 78, 80-82
- Australia (Optus), 72
- India (Bharti Airtel, see separate), 68, 78, 80-82
Sistema
- Mobile TeleSystems (MTS), 27
Skype Ltd, 40
SoftBank Corp., 82-83
- SoftBank Mobile, 81-83
- Son, Masayoshi, 82
Soleil Securities Group, Inc., 39
Sony, 30
Sony Ericsson, 37
Spirent Communications plc, 39
SuperGroup Holdings, 22
Symbian Foundation, 33
Syniverse Technologies, 32
T
Tata Group
- Tata Communications
- – Neotel (see also separate listing), 70
- Tata Teleservices
- – Tata DoCoMo, 78
TCL Communication, 36
Technology
- 2G, 24, 32, 34, 39-41, 42, 73, 77-78, 82, 84, 87
- – CDMA, 24, 39, 73, 78, 84
- – GPRS, 77, 87
- – GSM, 24, 32, 34, 78
- – PHS, 83
- 3G, 34, 40-41, 42-43, 48, 61, 64, 69, 72, 75, 77, 82, 84, 87
- – Evolved HSPA (HSPA+/I-HSPA), 5, 48, 52, 61, 69, 85
- – - 64QAM, 48, 61, 69
- – - MIMO, 48
- – HSPA/HSDPA, 5, 34, 36, 40-41, 42-43, 48, 52, 61, 64, 69, 72, 75, 77, 82, 84-85, 87
- – TD-SCDMA, 72, 75
- – WCDMA, 72, 75, 84-85
- 4G, 39, 41, 42, 61, 69, 73, 87
- – 3GPP Long Term Evolution (LTE), 24, 28, 39-40, 42, 61, 69, 73, 87
- – - LTE Time Division Duplex (TD-LTE), 73
- Billing, 23-24, 51, 61, 71, 89
- DRM, 30
- DSL, 13, 45, 52
- – VDSL, 45
- Ethernet, 46
- Femtocell, 34
- Fibre, 34, 45, 67, 70
- FM, 36
- GPON, 42
- GPS, 36
- IM, 53, 72
- IMS, 41
- IP, 41, 43, 45, 56
- IVR, 89
- M2M, 24
- Mediation, 42, 69
- MMS, 23, 69
- MP3, 30
- MPLS, 56
- Personal computer, 5, 10, 12-13, 15, 27-28, 35-37
- – Netbook, 36-37
- RAN, 52
- RF, 75
- SaaS, 53
- SIM, 64-65, 75
- SIP, 41
- Smartphone, 5, 10, 12-13, 21, 33, 35-37, 39-41, 45-46, 52, 72-73
- SMS, 15, 31, 33, 44, 46, 51, 59-60, 63-65, 66, 71, 75, 80, 88
- Spectrum, 28, 42-43, 45, 57, 78, 83, 87
- – 800 MHz, 43
- – 900 MHz, 42
- – 1000 MHz, 43
- – 1800 MHz, 57
- – 2600 MHz, 28, 43
- Symbian OS, 33
- VoIP, 40
- W-LAN, 36, 52
- Web Services, 27, 36
- Windows, 33, 36, 41
- – Windows Mobile, 33, 36, 41
Telecom Egypt, 88
Telecom Italia
- Telecom Italia Mobile, 54
Telecom New Zealand, 85
Telefonia Dialog, 60
Telefónica Group, 32, 34-35, 40, 44-45, 54, 56-57, 59
- Telefónica España, 34-35
- Telefónica Europe (O2), 35, 44-45, 54, 56-57
- – Germany, 32, 34-35, 40, 44-45, 53
- – Ireland, 35
- – UK, 34-35, 40, 54, 56-57
Telegate AG, 46
Telenor ASA
- GrameenPhone Ltd, 81
- Pannon GSM, 59
TeliaSonera
- Turkcell (see also Alfa/Curkurova/seperate), 25
Telkom Kenya Ltd (Orange Kenya), 67
Telkom South Africa, 68, 70
Telstra, 72, 84
- TelstraClear, 84
Tencent Holdings Limited, 72
- QQ.com, 72
Terra Firma Capital Partners (TFCP)
- EMI Group Ltd, 30
Time Warner, 30
TOT, Thailand, 52
Toyota, 58
Transnational Corporation of Nigeria (Transcorp)
- Nigeria Telecommunications Limited (NITEL), 81
Truphone, 40
Turkcell, 25
Twitter, Inc., 55
U
Umessage, 72
UniCredit Group, 60
United Nations, 31, 52
- World Food Program, 31
V
Verizon Communications, 4, 6, 8, 24, 27, 33, 39-41, 73
- Seidenberg, Ivan, 39
- Verizon Wireless, 4, 6, 8, 24, 27, 33, 39-41
- – ALLTEL Corporation, 4, 8, 39
- – Droid, 40
- – Phase, 24
- – Stratton, John, 40
- Vodafone Omnitel, 15, 22, 48-49, 51
Virgin Group
- Virgin Mobile, 57, 72
- – Australia, 72
Virgin Media
- Virgin Mobile UK, 57
Visa, 32
Vivendi, 17, 30, 42-43, 52
- SFR (Société Française de Radiotéléphone), 17, 42-43
- – Esser, Frank, 43
- Universal Music Group, 30
Vodacom Group, 6-7, 11, 17-18, 25, 29, 48-49, 68-71, 81
- Congo (DRC), 17-18, 81
- Ex-executives, 70
- – Knott-Craig, Alan, 70
- Gateway Communications, 81
- Mare, Dietlof, 71
- South Africa, 17-18, 25, 29, 48-49, 68-70
- Tanzania, 18, 25, 71, 81
- Uys, Pieter, 69
- Vodacom Business Africa, 70
Vodafone Group
- Africa & Central Europe Region, 3-4, 6-7, 11, 17-18, 22-23, 25, 27, 29, 31, 35-36, 48-49, 58, 66, 68, 70, 80-81
- – Africa, 3-4, 6-7, 11, 17-18, 22-23, 25, 27, 29, 31, 35-36, 48-49, 66, 68, 70, 80-81
- – Congo, 17-18, 81
- – Czech Republic, 6, 11, 36, 58
- – Ghana, 6, 11, 27, 35-36, 66, 80-81
- – Hungary, 6, 11, 48, 58-59
- – Kenya (see Safaricom), 25, 27-29, 28-29, 35-36, 66-67, 66-67, 66-68, 67-68, 80-81
- – Poland (see Polkomtel), 6, 11, 23, 48, 59-61, 63
- – Romania, 6-7, 11, 18, 37, 48, 63-64, 63-64
- – South Africa (see Vodacom), 6-7, 11, 17-18, 17-18, 25, 27, 29, 35-36, 48-49, 68-71, 81
- – Turkey, 6-9, 11, 17-18, 35-36, 63-65, 64-65
- Asia Pacific & Middle East Region, 4
- – Australia, 11, 19, 55, 72
- – - VHA Pty. Ltd (see Hutchison Whampoa), 72
- – China (see China Mobile), 72-73, 75
- – Egypt, 6-7, 11, 19, 18-20, 27, 80, 88
- – Fiji, 6, 11, 76
- – India, 4, 6-11, 19-20, 24-25, 27, 35-37, 63, 68, 76-78, 77-79, 78-79, 78-80, 79-82, 88
- – - Indus Towers, 19-20, 80-81
- – Japan, 82-83
- – Middle East, 3-4, 6-7, 11, 18-20, 22-23, 88
- – New Zealand, 6, 11, 23, 36-37, 48, 84-85, 87
- – - ihug, 84
- – Qatar (see also Vodafone and Qatar Foundation and Vodafone Qatar), 6, 11, 20, 23, 27, 35-36, 63, 88-89
- Europe Region, 4-5, 12, 42
- – Albania, 6, 11, 54
- – France (see also Vivendi/SFR), 17, 42-43
- – Germany, 6-7, 11-13, 16, 21, 24, 30, 33-36, 40, 44-46, 53
- – Greece, 6-7, 10-11, 23, 30, 44, 48, 54
- – Ireland, 6, 11, 30, 35-36, 47-48, 54
- – Italy, 6-7, 9, 11-13, 15-16, 21, 22, 30, 48-49, 51
- – Malta, 6, 11, 36-37, 45
- – Netherlands, 6-7, 11-12, 16, 30, 37, 49, 51-52
- – Portugal, 6-7, 10-11, 16, 30, 48, 51, 66
- – Spain, 6-7, 11-12, 15-16, 23, 30, 34-35, 37, 48, 52-53, 55
- – UK, 6-7, 11-12, 16, 21, 22-23, 25, 30, 33-35, 37, 40, 45, 54-57
- – - Cornerstone, 35
- Ex-executives
- – Bamford , Peter, 22
- – Don-Chebe, Albert, 66
- – Rövekamp, Frank, 22
- – Rushworth, Mark, 84
- – Sarin, Arun, 22
- – Yates, Tim, 54
- Executives
- – Becker, Wendy, 22
- – Bowsher, Dan, 55
- – Brislen, Paul, 87
- – Colao, Vittorio, 4-5, 8-10, 13, 15, 17, 24, 27, 32-34, 36, 44, 53
- – Davies, Mike, 87
- – de Jonge, Klaske, 52
- – Dowidar, Hatem, 88
- – Fahy, Gerry, 48
- – Filip, Premysl, 58
- – Halford, Andy, 5, 10, 13, 15-16, 20
- – Horan, Daniel, 89
- – Hrabovsky, Jakub, 55
- – Intody, Gabor, 59
- – Ipiv, Huseyin, 59
- – Jeffery, Nick, 23
- – Joussen, Friedrich, 44
- – Khan, Aslam, 76
- – Kind, Marco, 63
- – Knook, Pieter, 33
- – Leach, Bobby, 44
- – Maher, Grahame, 88-89
- – Marin, Miguel, 61
- – McCann, Paul, 31
- – Pesce, Nadia, 49
- – Rapp, Bob, 56
- – Rutherford, Jonathan, 56
- – Serdar, Cenk, 25
- – Shepherd, Ian, 57
- – Stanners, Russell, 84
- – Stejskal, Radovan, 58
- – Venn, David, 66
- – Wheldon, David, 22
- – Zerafa, Albert, 45
- Group, 3-7, 9, 11-12, 16-21, 22-25, 27, 29, 32, 35-37, 44, 51, 53-54, 56, 59, 63-64, 77, 79
- – Americas (see Verizon), 4, 24, 39-41
- – Headquarters, 25
- – Mannesmann, 44
- – Marketing, 3, 22, 25, 46, 51-52, 54, 56, 58, 63, 84, 87, 88
- – - Betavine, 70
- – - Group Marketing, 22
- – - Hamilton, Lewis, 25
- – - My Future, 51
- – - Vodafone Internet Services (VIS), 5, 15, 33, 66
- – - Vodafone McLaren Mercedes, 25
- – Partner Markets, 25, 27-29, 77
- – - Afghanistan (Roshan), 27, 29
- – - Chile (Entel), 27-28
- – - Japan (SoftBank), 82-83
- – - Panama (Digicel), 64
- – - Russia and CIS (Mobile TeleSystems/MTS), 27
- – - Singapore (Mobile One), 5, 33
- – - Sri Lanka (Dialog), 60
- – - Sweden (Telenor), 81
- – - United Arab Emirates (du), 42, 77
- – R&D, 33, 73
- – - Betavine Social eXchange (BSX), 70
- – - Joint Innovation Lab (with China Mobile, SoftBank Corp., and Verizon Wireless), 33
- – Strategy, 5, 22, 48
- – - Total Communications, 17
- – Vodafone Foundation, 30-31, 64
- – - Group, 64
- – Vodafone Global Enterprise, 23-24, 64
- Products and services
- – 3G Broadband, 42
- – 360, 5, 27, 33-34, 36, 52
- – 7070, 65
- – Business Email, 33
- – Directory Assistance Service, 46
- – DSL, 13
- – Family, 36, 87
- – Flexi, 42
- – Kartvizit, 64
- – M-PESA, 25, 28-29, 67-68
- – Mobile Broadband, 8, 36-37, 42, 48
- – Mobile Internet (UK), 12, 15-16, 18, 20, 33, 44, 60, 69
- – Money Transfer, 25, 29
- – Name Your Number, 63
- – No Plans, 44
- – o.tel.o, 13, 44
- – Office, 53
- – Park, 58
- – Passport, 55, 69
- – PC Protection, 35
- – Prepaid Recharge (Australia), 68
- – Red, 71
- – Secure Remote Access (UK), 56
- – Small Business (UK), 56
- – Station (Italy), 15
- – SuperFlat (Germany), 13
- – Telecoms Management, 23
- – Terminals, 48
- – - BlackBerry, 33, 36-37, 40, 52, 72
- – - Storm (Research In Motion), 40, 72
- – - USB Modem, 48
- – - Sure Signal, 34
- – - Vodafone 125 (ZTE), 3
- – - Vodafone 540, 6
- – World, 55
Vodafone Qatar Q.S.C., 20, 27, 63, 88-89
- Maher, Grahame, 88-89
W
Wal-Mart
- ASDA
- – ASDA mobile (Vodafone UK MVNO), 16
Warner Music, 30
Weather Investments
- Orascom Telecom, 15, 32, 81
- – Wind Telecomunicazioni, 15
Weglokoks, 60
Western Europe, 4-5, 12, 42
- Finland, 35
- France, 17, 42-43
- – ARCEP, 43
- Germany, 6-7, 11-13, 16, 21, 24, 30, 33-36, 40, 44-46, 53
- – BNetzA, 45
- Greece, 6-7, 10-11, 23, 30, 44, 48, 54
- Ireland, 6, 11, 30, 35-36, 47-48, 54
- Italy, 6-7, 9, 11-13, 15-16, 21, 22, 30, 48-49, 51
- Malta, 6, 11, 36-37, 45
- Netherlands, 6-7, 11-12, 16, 30, 37, 49, 51-52
- – Consumentenbond, 51
- – Government, 51
- – Legal, 51
- Portugal, 6-7, 10-11, 16, 30, 48, 51, 66
- – ANACOM, 51
- Scotland, 21
- Spain, 6-7, 11-12, 15-16, 23, 30, 34-35, 37, 48, 52-53, 55
- – Junta de Andalucía, 52
- Switzerland, 24
- Turkey, 6-7, 9, 11, 17-18, 36, 64-65
- United Kingdom (UK), 6-7, 11-12, 16, 21, 22-23, 25, 30, 33-35, 37, 40, 45, 54-57
- – Government, 56, 66
- – Legal, 57
- – CESG, 56
- – Ofcom, 54
- – OFT, 57
Western Union, 29
World Economic Forum, 24
WPP
- Team Vodafone, 25
WuMart Group, 75
Y
Yahoo!, 32
Z
Zain Group, 25, 81
- OpCos (Zain/Celtel/MTC), 25, 81
- – Africa, 81
- – Democratic Republic of Congo, 81
- – Ghana, 81
- – Kenya, 25, 81
- – Nigeria (Vmobile), 81
- – Tanzania, 25, 81
- Zap, 25
ZTE Corporation, 69
About Vodafonewatch
Issue: 2010.02
Covering: February 2010
Published: March 2010
Next issue: March/April 2010
Vodafone and its rich web of OpCos — tracked and analysed worldwide.
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