Vodafonewatch, issue 2009.08-09 snapshot
24 September 2009
GROUP: Vodafone poached Cenk Serdar, Turkcell’s value-added service chief, to drive the roll out of its mobile money-transfer platform internationally, and is said to have appointed an unnamed multinational IT group to support the expansion. [p.3.]
Speaking at a Goldman Sachs conference, Vittorio Colao, Chief Executive of Vodafone Group, talked up the prospective spin-off benefits of Orange and T-Mobile’s proposed UK merger, but caused a few ripples by saying Vodafone is “re-looking” at its stake in Verizon Wireless. Also regarding mergers and acquisitions, Vodafone’s enthusiasm to increase its stake in Polkomtel was said to have cooled somewhat, possibly because of economic and regulatory conditions that saw the Polish operator’s net profit dip 9% in Q2 FY09. It was also suggested that Vodafone had not, despite previously reported interest, made a competitive bid for Telecom Italia’s German broadband arm, HanseNet. [pp.4-6,8,46.]
Also at the conference, Colao gave further indications that the company is planning to announce cost-cutting measures above and beyond its existing efficiency programme. [p.9.]
Vodafone was said to have secured a mobile licence in French Polynesia, following recent government negotiations, although the award was not confirmed. [p.7.]
Issue: 2009.08-09
Covering: 6 August to 21 September 2009
Published: September 2009
Next issue: October 2009
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EXECUTIVE BRIEF
GROUP: Vodafone poached Cenk Serdar, Turkcell’s value-added service chief, to drive the roll out of its mobile money-transfer platform internationally, and is said to have appointed an unnamed multinational IT group to support the expansion. [p.3.]
Speaking at a Goldman Sachs conference, Vittorio Colao, Chief Executive of Vodafone Group, talked up the prospective spin-off benefits of Orange and T-Mobile’s proposed UK merger, but caused a few ripples by saying Vodafone is “re-looking” at its stake in Verizon Wireless. Also regarding mergers and acquisitions, Vodafone’s enthusiasm to increase its stake in Polkomtel was said to have cooled somewhat, possibly because of economic and regulatory conditions that saw the Polish operator’s net profit dip 9% in Q2 FY09. It was also suggested that Vodafone had not, despite previously reported interest, made a competitive bid for Telecom Italia’s German broadband arm, HanseNet. [pp.4-6,8,46.]
Also at the conference, Colao gave further indications that the company is planning to announce cost-cutting measures above and beyond its existing efficiency programme. [p.9.]
Vodafone was said to have secured a mobile licence in French Polynesia, following recent government negotiations, although the award was not confirmed. [p.7.]
Vodafone handed OMD a much sought-after, centralised media buying contract in a bid to more efficiently manage its international advertising expenditure. Vodafone also signed a three-year deal with EMC, to make the vendor its preferred storage provider in Europe, following a review of its requirements. [pp.10,15-17.]
VZW indicated that services based on its Joint Innovation Lab initiative with China Mobile, SoftBank, and Vodafone could be available from early-2010. Meanwhile, Vodafone is said to be preparing to launch an integrated social-networking service, called Vodafone People, using synchronisation technology from 2008 acquisition ZYB. [pp.11,13.]
Vodafone revealed plans to release an own-brand personal wireless cloud offering based on Novatel Wireless’s MiFi terminal, and boosted its own-brand consumer device line-up with the release of several new models. [pp.13,14.]
VZW furthered preparations for its upcoming Long Term Evolution (LTE) rollout, making data calls across two trial networks in Boston and Seattle, while Vodafone’s German, Romanian, Spanish, and UK arms all made further steps along the Group’s current more 3.5G-oriented infrastructure development path. NSN and Vodafone said they have successfully tested active antenna technology in Italy. [pp.18,28,29,36,41,49.]
WESTERN EUROPE: SFR announced that like-for-like revenue fell 0.3% in H1 2009, amid increased competition, lower voice revenue, and higher regulatory charges. Elsewhere, the operator signed a string of supplier contracts with: NSN for mobile backhaul; Netgem and Wyplay for Internet Protocol television platforms; and Steria for managed IT services. [pp.24-26.]
Vodafone Germany shelved its current IPTV offering while it develops a new, VDSL-oriented product for launch in 2010. The operator also expanded trials of mobile broadband delivery over ‘digital dividend’ frequencies, and opened up voice-over-Internet Protocol services to some of its mobile internet users. [pp.27-29.]
Vodafone Ireland’s strategic partnership with BT Ireland was approved by the Irish Competition Authority. TomTom and Vodafone extended their European collaboration on navigation services to Italy. After successful trials, Vodafone Portugal is to launch mobile broadband “experience management” software from US vendor Carrier IQ. [pp.31,32,35.]
Vodafone UK launched a converged offering branded Vodafone One Net , instigating a push into the SME market for fixed-line services. [pp.39,40.]
CENTRAL EUROPE: Vodafone Czech Republic secured an exclusive agreement to supply telecoms services to KKCG, a local investment group, and claims to have seen a positive response to recent discounting of mobile data connections. [pp.44,45.]
Polkomtel succeeded in quelling unrest among its prepaid airtime distributors, who had taken the operator’s vouchers out of circulation in protest over partnership terms. The operator also handed more work to Intec, as part of its ongoing convergent billing project. [pp.46,48.]
AFRICA: Plans by Vodafone Ghana to cut almost 1,000 more employees met with regulatory and union resistance, despite efforts by the operator to make the case for its streamlining programme. In Kenya, Safaricom continued its march on the broadband market with the takeover of data communications provider Packet Stream Data Networks. Separately, the operator said it is taking advice on a potential restructuring of its share base. [pp.51-55.]
Vodacom agreed a deal with Microsoft to offer managed, pay-as-you-go enterprise tools, and formed a new unit to cultivate emerging market-oriented services. [pp.59,60.]
ASIA-PACIFIC: Vodafone Hutchison Australia successfully negotiated state funding for its Tasmanian contact centre, which as a result will survive the operator’s post-merger rationalisation programme while two other facilities are axed. The operator also completed a long-running expansion of its 3G coverage, but became embroiled in a dispute between Optus and telecoms service provider Mediatel Australia. [pp.62,65.]
China Mobile saw its first drop in net profit for ten years, and subscriber growth continues to slow, amid revived competition from rivals. However, the operator furthered its response to those challenges with the long-awaited opening of its Mobile Market application store, measures to stimulate 3G service development, and several new smartphone partnerships. Analysts suggested that China Mobile has overtaken Vodafone, to seize the mantle of world’s largest mobile group by revenue (it was already top, by customer numbers). [pp.66,67,69-71.]
Reports indicate that Vodafone Essar is planning to slash the size of its supplier roster, and consolidate its outbound call centre operations, as part of an ongoing drive for greater efficiency. India’s government gave 7 December 2009 as the new start date for its long-delayed 3G auction. Bharti Airtel and South Africa’s MTN were reported to have reached a preliminary agreement on their merger proposal. Airtel also announced a managed service agreement with messaging vendor Acision. [pp.72-77.]
SoftBank Mobile regained top-spot in terms of monthly net subscriber additions, after seeing a 27-month winning streak broken in July 2009. [p.77.]
Vodafone New Zealand rival 2degrees was perceived to have gained a warm welcome from consumers, after finally launching services. Vodafone agreed a partnership with satellite telecoms provider Farmside to target rural users. [pp.78,79.]
MIDDLE EAST: Vodafone Egypt renewed a contract to lease capacity on joint parent Telecom Egypt’s international gateway, but was warned by the regulatory authority over a promotion that apparently offered consumers over-generous pricing. [pp.80,81.]
Vodafone Qatar continued to expand its market presence, agreeing deals with ten new distribution partners and introducing prepaid and mobile internet services. It also claims to have reached 99%-population coverage – although indoor signals appear to be an issue, and much of its infrastructure is still made up of temporary towers. [pp.82-84.]
EXTRACT
New cost-cutting measures in the offing
Vittorio Colao, Chief Executive Officer (CEO) of Vodafone Group, confirmed suspicions that a potentially significant efficiency-related announcement is in the pipeline, supplementing the Group’s existing and seemingly already accelerated £1bn (EUR1.12bn) cost-cutting programme (Vodafonewatch, 2008.11-12 and 2009.01).
” We are reducing costs…and we are going to announce something else again in November [2009] to increase this cost-reduction effort, which I think will not disappoint investors. ” – Colao, speaking at Goldman Sachs’ Communacopia XVIII conference (see separate report).
Vodafonewatch previously speculated that the lack of an update on the cost-cutting programme in Vodafone’s Q1 FY09-10 results suggested the Group was saving up related positive news for subsequent earnings releases. Rumours have, for example, been circulating of upcoming major outsourcing arrangements, but Colao did not go into more detail, other than to say the Group has focused reductions away from commercial activities.
” I want to be very clear – because this is a very strong point – we have not capped commercial costs. Actually, if anything, we have increased commercial costs. We have not cut customer spending, [i.e.] customer-facing activities, and we have not cut capex related to increased improvement of technology. ”
– Colao.
Colao made a bullish pitch for Vodafone’s recent operational performance, and the resilience of the telecoms sector, but was more neutral on the wider economic outlook, saying there is “now more optimism” and that company is seeing improvements in some areas, but not in others (such as roaming, which has seen no improvement). He said that, while revenue may be okay, he was particularly concerned about the absence of improved corporate recruitment indicators (such as buying new BlackBerries) and the effects of unemployment in general.
” Maybe it’s not worsened any more, but I’m not seeing a big change, and employment for me – especially in Europe – is an important driver of household confidence and spending, so I would like to stick to my first-quarter position, saying that things have not worsened, and we watch very carefully what’s going on. “
” The next two quarters will see further adjustments reflecting the economic situation, but these will be smaller and converging. The basics of the real economy will then again become important — unemployment levels, consumption, debt levels, and the ability for industry to create value, which will discriminate both companies and markets. In our sector, the exciting growth of data services will continue, with better and better devices. Investment plans will continue, and infrastructure advancement will enable consumers and businesses to adopt new communications technologies. ”
– Colao.
[Further reference: Goldman Sachs Communacopia XVIII Conference webcast -- Goldman Sachs, September 2009; Chief executives relive the crisis -- Daily Telegraph, 14 September 2009; Vodafone CEO sees slight trading improvement -- Reuters, 16 September 2009.]
TABLE OF CONTENTS
3 Group
3 People
3 Vodafone enlists Serdar to expand mobile money arm
3 Vodafone Money Transfer to move to “global IT organisation”
4 M&A
4 Colao highlights plusses of T-Mobile-Orange UK merger…
5 …and reopens VZW speculation
6 Vodafone “cools on Polkomtel buyout”
7 Corporate
7 Vodafone secures French Polynesian licence — report
8 Vodafone makes “somewhat low” HanseNet bid…
8 …but reportedly eyes German cable operator
9 Financial
9 New cost-cutting measures in the offing
10 Financial
10 Partner Markets
10 Marketing
10 OMD lands Vodafone’s centralised media brief
10 Vodafone to overhaul brand messaging
11 Products and services
11 JIL “to launch in early-2010″
13 “…out of context…”
13 Vodafone launches Novatel’s MiFi offering
13 Vodafone plans integrated social-networking service
14 Society
14 Vodafone updates own-brand handset range
15 Suppliers
15 Vodafone consolidates European storage supply
15 Technology
15 Hitchcock highlights cost-conscious IT strategy
16 Synchronoss: Vodafone review continuing
18 USA — Verizon Wireless
18 NSN, Vodafone in active-antenna demo
19 VZW tests first LTE cell sites
20 Price cuts herald VZW smartphone revamp
22 FCC to probe mobile competition
22 Verizon COO to retire
23 Western Europe
23 Albania
23 Vodafone Albania penalised for abuse of market power
24 France
24 SFR earnings fall 7.1% on competition
25 NSN wins contract for backhaul upgrade
25 SFR selects Netgem, Wyplay for IPTV software
26 Steria wins EUR100m outsourcing deal
26 SFR takes over loss-making MVNO
27 Germany
27 Vodafone shelves IPTV offering…
27 …but plans VDSL-oriented substitute
28 Greece
28 Vodafone, Huawei, launch ‘digital dividend’ trials
29 Ireland
29 Vodafone offers VoIP add-on
29 Vendors complete packet core network upgrade
31 Vodafone showcases Connected Home devices
31 BT deal gets green light
32 Italy
32 TomTom partnership extended to Italy
33 Malta
33 Aramex lands second Vodafone deal
33 Vodafone denies obstruction accusations
34 Netherlands
34 Prepaid packages introduced for BlackBerry
34 Marvellous promotes Magic through urban game
35 Portugal
35 Vodafone deploys Carrier IQ analytics software
36 Spain
36 Vodafone rolls out HSPA+
36 Vodafone signs another ethnic MVNO
37 Telefónica takes action against Vodafone fixed-line offer
37 Vodafone to fight RTVE financing tax
37 Portability losses hit Vodafone Spain
39 United Kingdom
39 Vodafone launches converged product for SMEs…
40 …picks Virgin exec to push SME sales
41 Vodafone claims improved broadband speeds
41 Indoor coverage maps published for first time
42 Vodafone trumpets mobility deal with police
42 Vodafone reveals Mobile Clicks finalists
43 Vodafone plays down mis-selling complaints
44 Central Europe
44 Czech Republic
44 Vodafone lands deal with Czech financial group
45 Hungary
45 Vodafone claims success with data promotions
46 Poland — Polkomtel
46 Polkomtel net profit down 9.1% in Q2
46 Intec selected to extend convergent billing
48 Polkomtel drags feet on new portability rules
48 Polkomtel resolves airtime distributor dispute
48 Polish m-commerce platform planned
49 Romania
49 Vodafone launches HSPA+ upgrade
50 Turkey
50 Highlights
51 Africa
51 Ghana
51 Vodafone seeks to dampen redundancy protests…
52 …as unions threaten “unrest” over new lay-offs
52 Review of Ghana Telecom deal completed
53 Kenya — Safaricom
53 Packet Stream buy boosts Safaricom internet business…
54 …but Safaricom seeks to manage price cut expectations
55 Safaricom mulls share base overhaul
57 Michael Joseph on impact of mobile services in Kenya
57 South Africa — Vodacom
58 Mobile TV “not working” — Nation Media
59 Vodacom Business launches Microsoft hosted solutions
60 Tanzania — Vodacom
60 Vodacom launches incubator for emerging market apps
60 …brings Betavine to South Africa
60 Vodacom challenged to justify itemised billing fees
61 Democratic Republic of Congo — Vodacom
61 Vodacom highlights customer registration difficulties
62 Asia-Pacific
62 Australia — Vodafone Hutchison Australia
62 Tasmanian call centre survives after state support
63 Vodafone’s 3G upgrade completed
63 Ikon retains Vodafone media account
64 China Mobile
64 Vodafone “happy with” GRLmobile MVNO
64 …and backs gotalk venture
65 Vodafone dragged into Optus and Mediatel row
65 Merger boosts Hutchison financials
66 China Mobile reports first profit fall since 1999
67 IBM hints at outsourcing plans?
67 China Mobile debuts mobile app store…
69 …and seeks to galvanise 3G VAS creation
70 China Mobile extends OPhone family…
71 Fiji
71 …and inks Nokia partnership
71 E-readers in the pipeline
72 India –Vodafone Essar
72 Vodafone boosting Indian equity interest by 6%
73 Vodafone Essar equity
73 “…out of context…”
73 Vodafone Essar to consolidate call centres…
73 …and streamline supplier relationships
73 New start-date for 3G sell-off announced
74 India — Bharti Airtel
74 Highlights
75 Vodafone targets cinema-goers
75 Airtel ups cash element of MTN offer — reports
76 Currency fluctuations could also affect price
76 Finance said to be in place
76 Prospect of dual-listing raised
77 Japan — SoftBank Mobile
77 Airtel outsources MMS management, replaces supplier
77 SoftBank regains subscriber growth lead
78 New Zealand
78 2degrees launch prompts spike in porting
78 “Excessive profit-taking” alleged
79 Vodafone wholesale complaints upheld
79 Incumbents given termination rate ‘ultimatum’
79 Vodafone, Farmside partner for rural broadband push
80 Middle East
80 Egypt
80 Vodafone retains TE as exclusive wholesale provider
80 TE comes under pressure on pricing
80 Vodafone warned on price cuts…
81 …after shift in focus onto net adds
81 Vodafone Egypt to re-launch payment service
82 Qatar
82 Vodafone boosts channel partnerships…
82 …launches “travelling stores” and bank partnerships
83 Phased rollout continues with prepaid launch
83 …and Al Jazeera tie-up
84 Vodafone highlights network progress, despite issues
85 Index
INDEX
A
Abu Dhabi Group, 74
AccessKenya, 53
Acision, 77
Aditya Birla Group
- Idea Cellular, 39, 73, 75, 77
- – Indus Towers, 39, 73, 75, 77
Aegis Group plc
- Carat, 10
Africa, 51-55, 57-61, 74-76
- Congo, 3, 57, 61
- East Africa, 53
- Egypt, 3, 57, 80-81
- – National Telecommunication Regulatory Authority, 80-81
- Ghana, 51-52, 57
- – Government, 52
- Kenya, 3, 53-55, 57-58, 61, 74
- – Government, 52, 55
- – Nairobi Stock Exchange, 55
- Lesotho, 57
- Mozambique, 3, 57
- South Africa, 57-61, 75-76
- – Black Economic Empowerment (BEE), 57
- – Department of Communications (DOC), 60
- – Government, 57, 60-61
- – Independent Communications Authority of South Africa (Icasa), 60
- Tanzania, 3, 57, 60-61
Agile Software, Inc., 15
Al Hashemi Group
- Al Sarya Group, 82
Al Jazeera, 83
Al Meera Consumer Society, 82
Alcatel-Lucent, 67, 77
Amalgamated Telecom Holdings (ATH), 71
- Telecom Fiji, 71
- Vodafone Fiji, 71
Amdocs Ltd, 59
- OpenMarket, Inc., 59
Americas, 3, 18-20, 22, 32
- Caribbean, 7, 71
- North America, 28
- United States of America (USA), 3, 11, 18-20, 22, 32, 76
- – States, 4, 67
- – - New York, 4, 67
- – Voice of America (VoA), 58
Analysys International, 69
Apple, 20, 24, 26, 31, 41, 59, 70-71
- App Store, 59
- iPhone, 20, 24, 26, 31, 41, 59, 70-71
Aramex, 33
Archipelago, 33
Asia-Pacific, 7, 63, 69, 73
- Afghanistan, 3
- Australia, 10, 36, 62-65
- – Legal, 65
- China, 9, 11, 28, 54, 64-67, 69-71
- – Government, 28, 65-66
- – Province/Municipality/Region, 65, 67, 69-70
- – - Guangdong, 67
- – - Hainan, 69
- – - Jiangsu, 69
- – - Shanghai, 65, 69-70
- – - Tibet, 70
- – - Zhejiang, 69
- – State Administration of Radio, Film, and Television (SARFT), 69
- – - China Satellite Mobile Broadcasting Corporation (CSMBC), 69
- Fiji, 71
- French Polynesia, 7
- – Office des Postes et des Télécommunications (Office of Posts and Telecom), 7
- – - Tikiphone SA, 7
- India, 10, 62, 64, 71-77
- – Department of Telecommunications (DoT), 73-74
- – Foreign Direct Investment (FDI), 72
- – Foreign Investment Promotion Board (FIPB), 72
- – Government, 62, 73-74
- – Legal, 74
- – Licence Circles, 74-75
- – - Jammu & Kashmir, 74
- – - Kerala, 75
- – - Kolkata, 75
- – - Mumbai, 74-75
- – Telecom Regulatory Authority of India (TRAI), 74
- Japan, 77
- New Zealand, 7, 36, 78-79
- – Commerce Commission, 79
- – Department of Internal Affairs and Communications, 77
- – Telecommunications Carriers Forum (TCF), 78
- Singapore, 75
- Sri Lanka, 75
- Taiwan, 14, 66, 71
- – Government, 66
- Thailand, 4
- Turkmenistan, 11
- Uzbekistan, 11
AsiaInfo Holdings, 69
ASPire Group, 64
AT&T, 9, 18, 20, 22
Axiata Group Bhd (TM International)
- India (Idea Cellular, see also Aditya Birla), 73, 75
- Singapore (Mobile One, see also separate listing), 75
Axiom Telecom, 82
B
Barclays plc
- Barclays Bank India, 76
BestBefore Media Ltd
- Audioboo, 42
Bharti Group
- Bharti Airtel, 39, 72-77
- – Bharti Infratel, 77
- – Bindal, Atul, 76
- – Indus Towers, 39, 73, 75, 77
- Bharti Enterprises, 75
- Bharti Infotel, 74
- Comviva Technologies (Bharti Telesoft), 77
Bigballs Ltd, 43
Boomerang Publishing, 34
Bouygues Group, 25
Bridge Security, 51
British Broadcasting Corporation (BBC), 54
British Midland Airways, 54
BT Group, 4, 31, 39-40
- BT Wholesale, 39-40
C
Carlyle Group
- WILLCOM, Inc., 77
Carrefour Group, 82
Catalyst Communications Technologies, 22
CCS Insight, 4
Central/Eastern Europe, 44
- Albania, 23
- – General Directorate of Taxation, 23
- Armenia, 11
- Czech Republic, 44-45, 82
- Hungary, 44-45
- Poland, 6, 46, 48-49
- – Electronic Communication Office (UKE, Poland), 48
- – Government, 6
- Romania, 13, 36, 44, 49-50
- Russia, 11
- Turkey, 50
- Ukraine, 11
China Aviation Development Foundation
- China Airlines Ltd, 69
China International Capital Corporation Ltd (CICC), 65
China Mobile, 9, 11, 28, 64-67, 69-71
- C.M. Group Shanxi Co. Ltd, 67
- Fetion, 69-70
- Mobile Market, 67, 69
- Mobile Paper, 71
- Ophone, 70-71
- Wang Jianzhou, 66, 69, 71
China Telecom, 66-67, 69-70
China United Telecommunications (China Unicom), 66-67, 69-71
Choice (Australia), 63
Chordiant Software, Inc., 15
Cisco Systems, 5
Citigroup, 76
Clearwire Corporation, 6, 19
Comarch SA, 46
Commercial Bank of Qatar Inc., 82
CommScope, Inc.
- Andrew Solutions, 59
Computer Science Corp., 17
Convergence Partners, 58
Coronation Fund Managers Ltd, 75
Corporacion de Radio y Television Espanola (RTVE), 37
Crazy John’s (see also Vodafone Australia), 64
D
Dar es Salaam Water and Sewerage Corporation (DAWASCO), 61
Datang, 71
De La Rue plc, 5
Debitel, 24
Dell, 67, 70
Deutsche Telekom, 4-5, 10, 27-29, 40-41, 44-46, 48
- Polska Telefonia Cyfrowa (PTC), 46, 48
- T-Mobile International, 4-5, 10, 28-29, 40-41, 44-45
- – Czech Republic, 44
- – Germany, 28-29
- – Hungary, 45, 51-52
- – Netherlands, 4
- – UK, 4, 10, 40-41
Digicel, 7, 71
- Caribbean, 7
- Fiji, 71
- Pacific, 7
Distribution House, 82
Doha Bank, 82
Dopod, 67, 70
E
East African Marine System (TEAMS), 16-17, 34, 54
Eastman Kodak, 40
EFG-Hermes Holding Company (Egyptian Financial Group), 81
eircom, 29
Elephant Consortium, 58
Elso Mobilfizetés Elszámoló Zrt (EME), 45
EMC, 15
EMOBILE Ltd, 77
EPM Telecomunicaciones S.A E.S.P (UNE), 36
Ericsson, 11, 19, 28, 40, 63, 77
Essar Group, 10, 39, 53, 72-75
- Essar Communications, 53, 67, 74
- – Essar Telecom Kenya (Yu/ETK/Econet Wireless Kenya), 53, 67, 74
- Vodafone Essar (See also Vodafone), 10, 39, 72-75
Etisalat
- Etisalat Misr (Egypt), 80
European Union, 24
F
Facebook, 13-14, 43, 59, 63
Far Eastern Group
- Far Eastone Telecommunications Co., Ltd., 66
Farmside Ltd, 79
Fédération Internationale de Football Association (FIFA), 59
Fiberhome Telecommunication Technologies, 67
First Mobile, 23
Firstsource Solutions Ltd, 73
Fonterra Co-operative Group, 78
France Télécom, 4-5, 10, 13, 24-25, 37, 40-41, 46, 48-50, 53, 80
- Orange, 4-5, 10, 13, 24-25, 37, 40-41, 46, 48-50, 53, 80
- – France, 24-25
- – Mobinil, 80
- – Poland (see also Telekomunikacja Polska), 46, 48
- – Romania, 50
- – Spain, 37
- – Telkom Kenya (see also separate entry), 53
- – UK, 4, 10, 40-41
freenet AG (Mobilcom), 8
Frost & Sullivan, 70
G
Genpact Ltd, 73
GetJar.com, 50
Ghana Telecom, 51-52
Ghosh, Asim, 72-73
Globacom Ltd, 51-52
- Glo Mobile, 52
Goldman Sachs, 4-5, 9
Google, 34, 41-43, 49, 59
- Android, 34, 42, 49, 59
- Google Maps, 41
- Google Search, 41-42
- Google Talk (GTalk), 13, 59
Grand China Airlines Holding Co.
- Hainan Airlines, 69
Green Bay Packers, 20
GSM Association (GSMA), 14, 40
- Mobile Media Metrics (MMM), 40
- Mobile World Congress, 14
H
Hanwang Technology Co. Ltd., 71
Hellenic Telecoms (OTE)
- COSMOTE
- – Albanian Mobile Communications (AMC), 23
High Tech Computer Corp. (HTC), 34, 42, 45, 49
Hisense Electric Co., Ltd., 70
Hon Hai Precision Industry Company Ltd
- Foxconn Technology Group, 71
HSBC, 81
Huawei Technologies, 18, 28, 67
- Vodafone Station, 33
Hungama Digital Media Entertainment Pvt. Ltd, 71
Hutchison Whampoa, 4, 10, 40, 52, 62-65, 72
- 3 Group, 4, 40, 77
- – 3 UK, 4, 40
- Hutchison Telecommunications Australia (HTAL), 62-63, 65
- – Dews, Nigel, 62-63
- Hutchison Telecommunications International Ltd, 52, 62, 65, 72
- – Kasapa Telecom Ltd (Ghana), 52
- VHA Pty. Ltd (Australia, see also Vodafone), 62-65
I
IBM, 67, 77
Iliad, 25
In-Stat, 66
Indiagames, 74
Indus Towers, 39, 73, 75, 77
INFO-TV-FM, 48
Informa
- Ovum, 4
Institute of Electrical and Electronics Engineers, Inc., 69
Institute of Telecommunications Professionals, 84
Intec, 46
Intelenet Global Services Pvt. Ltd., 73
Interpublic Group of Companies, Inc.
- Initiative Media, 40
- McCann Erickson, 33
- Universal McCann, 63
Intertech, 82
ip.access, 41
J
Jamii Telecommunications Ltd (JTL), 53
Japan Telecom, 77
Johannesburg Stock Exchange (JSE), 57
K
KDDI, 77
KGHM, 6, 46
KKCG, 44
Knowles, Beyoncé, 58
Kordia, 79
KPMG International, 73
KPN, 28
- E-Plus, 28
L
Lebara Group
- Lebara Mobile, 36, 64
Lenovo, 67, 70
LG Electronics, 11, 19, 67, 70
LiMo Foundation, 13
Link Communications, Inc., 22
Lloyds Banking Group plc, 4
- – Insight Investment, 4
M
MACH, 49
Management Recruiters Global, 4
Marvellous, 34
MasterCard, 48
mChek, 76
MediaTek, Inc., 14
Mediatel
- Mediatel Australia, 65
Micro Provident Tanzania Limited (Faidika), 60
Microsoft, 20, 39, 59
- Exchange, 59
- MSN, 59
- Office, 39
- SharePoint, 59
- Windows Mobile, 11
Middle East, 3, 5, 33, 57, 74, 80-84
- Egypt, 3, 57, 80-81
- – National Telecommunication Regulatory Authority (NTRA), 80-81
- Qatar, 33, 82-84
- – Qatar Foundation for Education, Science and Community Development, 82
- – Supreme Council for Information and Communications Technology (ictQATAR), 84
- Saudi Arabia, 80
Millicom International Cellular
- Tigo Ghana, 51-52
Mitchell Communication Group Limited, 63
Mobile One (Singapore), 75
MobileMonday Oy, 42
MobilParkolas, 45
Mobinil (see also France Telecom and Orange), 80
Mobitelea Ventures, 53
MoneySavingExpert.com, 43
Motorola, 19-20, 70
MTN, 51-52, 57, 60, 75-76
- Ghana (Scancom), 51-52, 57
- South Africa, 57, 75-76
MWorks, 43
N
Naspers Limited (MIH Group)
- MultiChoice
- – DStv, 61
National Telecommunication Regulatory Authority, 80-81
Net Mobile, Germany, 83
NetGem SA, 25
News Corp.
- MySpace, 43
Nokia, 3, 41, 45, 67, 71
- Ovi, 67
Nokia Siemens Networks, 18-19, 25, 77
Nomura, 75
Nortel, 67
Novatel Wireless, 13
NTT
- DoCoMo, 77
Numéricable, 24
NZ Communications
- 2degrees, 78-79
O
Omnicom
- OMD, 10
- PHD, 63
Omnifone Ltd, 13
- MusicStation, 13
Open Handset Alliance (OHA)
- Android, 34, 42, 49, 59
Opera Software, 14
Orbitel Comunicaciones Latinoamericanas S.A., 36
Orion Cable GmbH, 8
P
Pacific Mobile Telecom (PMT), 7
Palm, 20, 70
PKN Orlen, 6, 46
Polkomtel, 6, 46, 48-49
- Bauc, Jaroslaw, 46
- Chill Bill, 46
- Plus GSM, 46
Polska Grupa Energetyczna (PGE)
- Polskie Sieci Elektroenergetyczne (PSE), 6, 46
Portugal Telecom
- TMN, 36
Proton Technologies, 49
Providence Equity Partners
- KDG Holding GmbH (Kabel Deutschland), 8
PTC, 46, 48
Q
Qatar Foundation Consortium, 82
Qatar International Trading and Investment Company (Qatcom), 82
Qatar National Import and Export (QNIE), 82
Qatar Telecom (Qtel), 82-84
Qualcomm, Inc., 19-20
- BREW, 20
R
Radio Maria Association
- Radio Maria, 61
red2 Ltd, 82
Reliance-Anil Dhirubhai Ambani Group
- Reliance Communications (RCom), 73-74
Research In Motion, 9, 11, 20, 24, 34, 37, 42, 45, 70
- BlackBerry, 9, 11, 20, 24, 34, 37, 42, 45, 70
- – 9000 Storm (Vodafone-VZW), 11, 20, 34
Roshan (Telecom Development Company Afghanistan Ltd), 3
Rummble Ltd, 42
S
Safaricom, 3, 53-55, 57-58, 61, 74
- Joseph, Michael, 53-55, 57
- M-PESA, 53, 55, 61
- One Communications Ltd (Onecom), 53
- Packet Stream Data Networks, 53-54
Safeway, 5
Sagentia Group, 3
Samsung, 13, 19-20, 67, 70
SAP, 26
Sea Shore, 82
SEACOM, 54
Service Stream Ltd, 62
Shanghai Stock Exchange, 65
Singapore Technologies Telemedia (ST Telemedia), 29
- STT Communications Ltd, 29
Singapore Telecom, 39, 62-63, 65, 72-77
- Australia (Optus), 62-63, 65
- India (Airtel, see also separate listing), 39, 72-77
SISA Information Security (Pvt) Ltd, 74
Sistema
- Mobile TeleSystems, 10-11
SOFTBANK CORP
- SOFTBANK MOBILE, 11, 77
Sonae SGPS
- Público, 35
Sonaecom
- Optimus, 36
Sony Ericsson, 11, 40
South Yorkshire Police Authority, 42
Spanco Ltd, 73
Starbucks Corp., 69-70
Starent Networks Corp., 19, 29
State Bank of India, 73
Steria Ltd, 26
Strategy Analytics, 8
STW Group Limited (see also WPP)
- Ikon Communications, 10, 63
Sun Microsystems, 29
Swisscom
- Fastweb, 33
Symbian Ltd/Symbian Foundation
- Symbian Foundation, 67, 70
Symmetricom, 69
Synchronoss Technologies, Inc., 16
T
Tanzania Electric Supply Company Ltd, 61
Tata Group
- Tata Communications, 64
TCL Communication, 70
Tech Mahindra, 73
Technology
- 2G, 14, 18, 20, 29, 32, 40, 46, 49, 51, 59, 63, 69, 71, 73, 75
- – CDMA, 20
- – EDGE, 46, 63
- – GPRS, 29, 32
- – GSM, 14, 20, 40, 49, 51, 59, 71, 73, 75
- – PHS, 77
- 3G, 13-14, 18-19, 25, 29, 37, 39, 41, 49, 53, 59, 62-64, 67, 69-73
- – CDMA2000, 73
- – Evolved HSPA (HSPA+/I-HSPA), 28, 36, 49
- – - 64QAM, 36, 49
- – HSDPA, 13-14, 18-19, 25, 29, 37, 39-41, 49, 53, 59, 62-64, 67, 69-73
- – HSPA, 28, 36, 49
- – TD-SCDMA, 69-71
- – UMTS, 34
- – WCDMA, 18, 20
- 4G, 6, 18-19, 66, 70
- – 3GPP Long Term Evolution, 18-19, 28, 49, 59, 66
- – Long Term Evolution (LTE), 18-19, 28, 49, 59, 66
- – WiMAX, 6, 19, 53-54, 59, 73, 82
- Billing, 11, 46, 60, 69
- Bluetooth, 14
- BREW, 20
- BSS, 46
- CRM, 11, 26, 35, 59
- DSL, 8, 27, 31, 33, 36, 39
- – ADSL2, 39
- – VDSL, 27
- Ethernet, 69
- Femtocell, 41, 78
- Fibre, 24, 53, 59
- Fixed-mobile convergence (FMC), 33, 39
- FM, 14
- GPS, 22, 40
- IM, 13, 29, 34, 59, 69
- IMS, 67
- IP, 24-25, 27, 29, 39, 41, 59, 67
- IVR, 46, 76, 81
- Java, 20
- LBS, 70
- M2M, 19
- MAN, 29
- MMS, 14, 35, 77
- MP3, 13-14
- MVNO, 26, 36-37, 40, 64
- NFC, 69
- Personal computer, 16
- Push-to-talk, 22
- R&D, 18, 70
- RAN, 18, 45
- RF, 18
- SIM, 32, 34, 36, 76
- Smartphone, 11, 20, 22, 34, 37, 41-42, 45, 49, 59, 69-71
- SMS, 7, 13, 35, 44, 57-58, 69, 75-76, 78
- Spectrum, 16, 19, 22, 28, 39, 48, 73
- – 700 MHz, 19
- Symbian OS, 67, 70
- Telematics, 51
- TV, 17, 19, 25-27, 48, 58, 69
- – CMMB, 69
- – DVB-H, 48
- – IPTV, 25, 27
- VoIP, 19, 29, 59
- W-LAN, 13, 20, 69-70
- Widgets, 11, 19, 60
- Windows, 11
- – Windows Mobile, 11
Telecom Egypt, 80-81
Telecom Italia, 8, 13, 32
- HanseNet, 8
- Telecom Italia Mobile, 13, 32
Telecom New Zealand, 78-79
- Gen-i, 78
Telecommunications Carriers’ Forum, 78
Telefónica Group, 4, 6, 8-9, 28-29, 31, 36-37, 40-42, 44
- Telefónica España, 36-37, 44
- Telefónica Europe (O2), 4, 6, 28-29, 31, 40-42, 44
- – Czech Republic, 44
- – Germany, 8, 28-29, 31, 44
- – Ireland, 6, 31, 44
- – UK, 4, 9, 31, 36, 40-42, 44
- Telefónica Moviles, 37
Telekomunikacja Polska SA (TPSA, see also France Télécom)
- PTK Centertel Sp. z o.o., 46, 48
Telenor ASA, 4, 45
- Pannon GSM, 45
- Total Access Communication PLC (dtac), 4
TeliaSonera
- Yoigo (Xfera), 37
Telkom Kenya Ltd (Orange Kenya), 53, 58
Telkom South Africa, 57-58
Telstra, 62
Tencent Holdings Limited
- QQ.com, 69-70
THAICOM Plc
- IPSTAR, 79
Time Warner, 24, 34, 54
- Boomerang, 34
- CNN, 54
TNS Media Intelligence, 44
TomTom, 32
Tujijenge Tanzania Ltd, 61
Turkcell, 3
Twitter, Inc., 13, 43, 59
U
Ubidyne GmbH, 18
UBS, 10
UEFA
- Champions League, 76
V
Verizon Communications, 3, 5-6, 9-11, 18-20, 22, 28, 32, 66
- Killian, John, 5
- Strigl, Dennis, 19, 22
- Verizon Wireless, 3, 5-6, 9-11, 18-20, 22, 28, 32, 66
- – ALLTEL Corporation, 5, 18
- – Melone, Anthony, 19
- – Stratton, John, 11, 20
- – TALKS, 66
- Vodafone Omnitel, 18, 32-33
Virgin Group, 25, 40
- Virgin Media, 40
- Virgin Mobile, 25, 40
- – UK, 40
Virgin Media, 39-40
- Virgin Mobile UK, 40
Visto, 14
Vivendi, 7, 9-11, 24-26, 39, 46, 48, 63
- Canal Plus, 26
- Canalsat, 26
- Maroc Télécom, 26
- – MobiSud, 26
- Polska Telefonia Cyfrowa (PTC), 46, 48
- SFR (Société Française de Radiotéléphone), 11, 24-26
- – Allemand, Pierre-Alain, 25
- – Mobisud, 26
- – - Mobisud France, 26
- – Neuf Cegetel, 24
- – - AOL France, 24
- – - Club Internet, 24
- – Tele2 France, 24
Vodacom Group, 3, 9-10, 57-61
- Beelders, Wally, 59
- Congo (DRC), 3, 57, 60-61
- The GRID, 59
- Group, 3, 10, 60-61
- Lesotho, 57
- Mozambique, 3, 57
- Shuter, Rob, 60
- South Africa, 57-61
- Tanzania, 57, 60-61
- Vodacom Business, 59
- Vodacom Emerging Market Collaboration & Innovation (VEMCI), 60
Vodafone and Qatar Foundation, 82
Vodafone Group
- Africa & Central Europe, 44, 51-53, 57-61, 74-75
- – Africa, 51-53, 57-61, 74-75
- – Congo, 3, 57, 60-61
- – Czech Republic, 44-45, 44-45, 82
- – Ghana, 51-52, 57
- – Hungary, 44-45
- – Kenya (see also Safaricom), 3, 52-53, 52-54, 53-55, 57-58, 61, 74
- – Mozambique, 3, 57
- – Poland (see also Polkomtel), 6, 45-46, 45-46, 48-49
- – Romania, 13, 44, 49-50
- – South Africa (see also Vodacom), 3, 9-10, 57-60, 59-61, 74-75
- – Turkey, 3, 49-50
- Asia Pacific & Middle East, 63, 73
- – Asia, 63, 73
- – Australia, 10, 36, 62-64, 63-64, 63-65
- – - Crazy John’s (see also separate listing), 64
- – - GRLmobile (Crazy John’s), 64
- – - VHA Pty. Ltd (see also Hutchison Whampoa), 62-65
- – China (see also China Mobile), 9-11, 28, 64-67, 69-71
- – Egypt, 3, 57, 80-81, 80-81, 80-81
- – Fiji, 71
- – India, 10, 39, 62, 71-72, 71-72, 71-73, 72-73, 72-73, 72-73, 72-74, 73-74, 73-75, 74-75, 74-75, 74-77
- – - Indus Towers, 39, 73, 75, 77
- – Japan, 77
- – Middle East, 5, 80
- – New Zealand, 7, 35-36, 78-79
- – Pacific, 6-7
- – Qatar (see also Vodafone and Qatar Foundation and Vodafone Qatar), 32-33, 81-84
- Ex-executives
- – Barron, Niall, 31
- – Basch, Robert, 44
- – Donovan, Paul, 29
- – Elder, Teresa, 6
- – Henderson, Shan, 6
- – Hext, Jane, 39
- – Horn-Smith, Julian, 5
- – Morrow, Bill, 6
- – Sarin, Arun, 5
- Executives
- – Becker, Wendy, 10
- – Borg, William, 33
- – Brislen, Paul, 78
- – Casey, John, 63
- – Chomet, Patrick, 11, 14
- – Colao, Vittorio, 4-5, 9-10
- – Darby, Gavin, 5
- – De Kroon, Erik, 6
- – Dews, Nigel, 62-63
- – Dowidar, Hatem, 80-81
- – Elder, Teresa, 6
- – Esener, Kuzey, 27
- – Fahy, Gerry, 29
- – Fleiter, Brendan, 64
- – Galle, Sebastian, 27
- – Ghosh, Asim, 72-73
- – Guindani, Pietro, 32
- – Henderson, Shan, 6
- – Hitchcock, Albert, 15, 17
- – Hlavinka, Pavel, 44
- – Horan, Daniel, 82
- – Kaškelyte, Inga, 44
- – Kelly, Fergal, 18
- – Kelly, Peter, 39-40
- – Kremling, Hartmut, 28
- – Langkamp, Stefan, 39
- – Laurence, Guy, 4
- – Maher, Grahame, 82, 84
- – McLennan, Tom, 13
- – Medcraft, Huw, 13
- – Mendes Dias, Joao, 35
- – Mundy, Jeni, 41
- – O’Leary, Anne, 31
- – Oliviera, Jose, 35
- – Portz, Michael, 83-84
- – Román, Francisco, 36-37
- – Rosenberger, Frank, 27
- – Rövekamp, Frank, 10
- – Senaratne, Avanthi, 71
- – Serdar, Cenk, 3
- – Shardlow, Rob, 40
- – Solomon, Liliana, 49
- – Vas, Mario, 35
- – Veys, Debbie, 7
- Group, 3-6, 8-11, 13-15, 18, 20, 32-33, 44, 46, 53, 62-64, 71-75, 77, 80-83
- – Americas (see also Verizon Wireless), 5, 11, 18-20, 36
- – ASPire Group, 64
- – Headquarters, 33
- – One Vodafone, 39
- – R&D, 11, 18, 70
- – - Competence Centre, 27
- – - Joint Innovation Lab (with China Mobile, SoftBank Corp., and Verizon Wireless), 11
- – Strategy, 4, 8, 29, 81
- – - One Vodafone, 39
- – - Total Communications, 57
- – Vodafone Foundation, 13-14, 44, 74, 82
- – - Group, 82
- – - World of Difference, 14
- Marketing, 3, 5-6, 10, 17, 27, 33-34, 37, 44, 49-50, 71, 74-75, 78-79, 83-84
- – Betavine, 60
- – Free Friday, 41
- – Go Tag, 34
- – Rewards, 40
- – Vodafone Internet Services (VIS), 14, 22, 48, 50, 83
- – Vodafone Mobile Clicks, 42
- – Vodafone One, 39-41
- – Who Killed Summer?, 43
- – Zoozoo, 74
- – ZYB (Imity), 13
- Partner Markets, 3-4, 7, 10-11, 71, 75
- – Afghanistan (Roshan), 3
- – Caribbean (Digicel), 7, 71
- – Japan (SoftBank), 11, 77
- – Russia and CIS (Mobile TeleSystems/MTS), 10-11
- – Singapore (Mobile One), 75
- – Thailand (dtac), 4
- Products and services
- – At Home, 28
- – Bonus Bank, 40
- – CallYa, 27
- – Card, 23, 50
- – Catwalk Collection, 14
- – Complet, 50
- – Connect for Good, 45
- – Data, 50
- – Easy Box, 31
- – Flexi, 18, 25, 83
- – Freedom, 83
- – In Business, 16
- – International (UK), 10
- – Internet Plus, 29
- – Invoice Stop (Turkey), 50
- – Last Minute Alerts (Portugal), 35
- – M-PESA, 53, 55, 61
- – Media Centre, 31
- – Mobile Broadband, 13, 25, 28-29, 32, 34-36, 41, 45, 49, 63-64, 78-79
- – Mobile Broadband Hotspot, 13
- – Mobile Connect, 49
- – Mobile Internet (UK), 3, 13-14, 25, 28-29, 34-35, 40-41, 45, 50, 69, 71, 83
- – MobileTV, 26, 48, 58
- – Money Transfer, 3, 81
- – My Web, 58
- – No Plans, 28
- – No Problem, 5
- – OneNet, 39-40, 44
- – Passport, 42
- – PhotoSharing (Portugal), 35
- – Red, 14, 83
- – Roaming Data Bundle (Australia), 45, 49
- – Small Business (UK), 40
- – SMS Balcony (India), 75
- – Steady Connect, 45
- – SuperFlat (Germany), 27, 29
- – Tablet Media Centre, 31
- – Terminals, 13-14, 34, 45, 49
- – - BlackBerry, 11, 20, 24, 33-34, 37, 42, 45
- – - Storm (Research In Motion), 11, 20, 34
- – - USB Modem, 13, 34, 45
- – - USB Modem Stick, 9, 34
- – - Vodafone 1240, 14
- – - Vodafone 125 (ZTE), 62
- – - Vodafone 236, 10
- – - Vodafone 340, 13-14
- – - Vodafone 540, 13-14
- – - Vodafone 541, 14
- – - Vodafone 840, 14
- – Vodafone Access Gateway, 41
- – Vodafone at Home, 28
- – Vodafone Business, 40
- – Vodafone Europe, 6
- – Vodafone One, 39-41
- – Vodafone OneNet (Czech Republic), 44
- – Vodafone People, 13
- – Vodafone Station (Italy), 33
- – Vodafone Target, 8
- – Vodafone Tuesdays (India), 75
- – WebSessions, 28
- – Wireless Office, 31
- – ZYB, 13
- Western Europe, 23
- – Albania, 23
- – France (see also Vivendi/SFR), 11, 24-26
- – Germany, 8, 11, 13, 16, 24, 27-29, 31-32, 44
- – - Arcor, 16, 27
- – Greece, 11, 28, 36, 44, 49
- – Ireland, 6, 29, 31, 44, 57
- – Italy, 11, 18, 24, 32-33, 44
- – Malta, 7, 33-34, 44
- – Netherlands, 4, 11, 32, 34, 42, 44
- – Portugal, 10, 32, 35-36, 44, 49
- – Spain, 11, 13, 36-37, 42, 44
- – UK, 4-5, 9-11, 13-14, 29, 32, 36, 39-43, 44, 78
- – - Yes Telecom, 40
Vodafone Qatar Q.S.C., 33, 82-84
- Maher, Grahame, 82, 84
W
WaveCrest
- gotalk, 64
Weather Investments
- Orascom Telecom, 80-81
- – LINKdotNET, 81
- – Mobinil (see also France Télécom), 80
WebTech Wireless, Inc., 51
Weglokoks, 46
Western Europe, 23
- Channel Islands, 75
- France, 7, 11, 24-26, 46, 53, 80
- – Autorite de Regulation des Communications Electroniques et des Postes (ARCEP), 25
- – Conseil d’État (Council of State), 25, 34
- Germany, 8, 11, 13, 16, 24, 27-29, 31-32, 44
- – Bundesnetzagentur für Elektrizität, Gas, Telekommunikation, Post und Eisenbahnen (BNetzA, RegTP, FNA, or German Federal Network Agency), 28
- – Government, 28
- Greece, 11, 28, 36, 44, 49
- Ireland, 6, 29, 31, 44
- – Commission for Communications Regulation (ComReg), 29
- – Competition Authority (TCA), 31
- – Government, 29
- Italy, 11, 18, 24, 32-33, 44
- Malta, 7, 33-34, 44
- Netherlands, 4, 11, 32, 34, 42, 44, 66
- – Government, 34
- – Ministry of Economic Affairs, 66
- Portugal, 10, 32, 35-36, 44, 49
- – ANACOM, 36
- Spain, 11, 13, 18, 36-37, 42, 44
- – Comisión del Mercado de las Telecomunicaciones (CMT), 37
- Turkey, 3, 50
- United Kingdom (UK), 4-5, 9-11, 13-14, 29, 32, 36, 39-43, 44, 78
- – Government, 39
- – Office of Communications (Ofcom), 41
Western Union, 3
Wipro, 73
Woobius Ltd, 42
WPP, 10, 63
- STW Group Limited (see also separate entry), 63
- Team Vodafone, 10
Wyplay, 25
X
Xantaro Deutschland GmbH, 29
XIAM Technologies Ltd, 20
Y
Yahoo!, 59
- Yahoo! Messenger, 59
Yulong Computer Telecommunication Scientific (Shenzhen) Co., Ltd, 70
Z
Zain Group (MTC/Celtel), 51, 53, 61
- OpCos (Zain/Celtel/MTC), 51, 53, 61
- – Africa, 61
- – Ghana, 51
- – Kenya, 53, 61
- – Tanzania, 61
- Zap, 61
ZTE Corporation, 10, 54, 67, 70
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[...] here to read the rest: The Vodafone Report August/September 2009 | KnowVodafone | Market … By admin | category: vodafone mobile | tags: ability, address-book, chief, [...]