Vodafonewatch, issue 2009.06 snapshot
3 July 2009
GROUP: Vodafone UK was again linked with a takeover of T-Mobile UK, offering the two troubled operating companies prospective market leadership, and partial solace from the country’s highly competitive environment, if Vodafone is able to surmount rival interest, regulatory hurdles, and weighty operational challenges. The UK unit will see greater separation from the Group’s senior management, following a decision to move external-facing global staff to London. Chairman Sir John Bond warned of a “descent into protectionism and national preference” , in the Group’s FY08-09 Annual Report. [pp.3,6-9.]
Issue: 2009.06
Covering: 13 June 2009 to 2 July 2009
Published: 2 July 2009
Next issue: end-July 2009
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EXECUTIVE BRIEF
GROUP: Vodafone UK was again linked with a takeover of T-Mobile UK, offering the two troubled operating companies prospective market leadership, and partial solace from the country’s highly competitive environment, if Vodafone is able to surmount rival interest, regulatory hurdles, and weighty operational challenges. The UK unit will see greater separation from the Group’s senior management, following a decision to move external-facing global staff to London. Chairman Sir John Bond warned of a “descent into protectionism and national preference” , in the Group’s FY08-09 Annual Report. [pp.3,6-9.]
Vodafone Portugal announced that Chairman and Chief Executive António Carrapatoso will relinquish his executive role, but retain the Chairmanship, from September. [p.4.]
Vodafone was said to be considering consolidating its entire global media spend under one agency — a move that would not only affect its existing in-country suppliers, but also supersede a separate, longer running local-level reviews of agency relationships. The Group also expanded its use of social networks MySpace and Twitter , through new marketing campaigns targeting music lovers and holidaymakers, respectively. [pp.5,27.]
América Móvil quietly exited Vodafone’s Partner Markets initiative, leaving a Latin America-shaped hole in the programme, but potentially offering new opportunities for both Groups. [pp.10-13.]
Vodafone furthered its Total Communications strategy by introducing Vodafone One , a managed, unified IP communications service that the operator hopes will entice large businesses with the promise of cost predictability. Vodafone Global Enterprise released a telecoms management tool for its multinational customers. Vodafone supply chain head Detlef Schultz espoused the profit-generating abilities of procurement professionals, as reports indicated the Group has introduced new standardised payment terms, to some contractors’ apparent detriment. [pp.13-16.]
Vodafone Chief Executive Vittorio Colao said mobile advertising will not be “big, big” for the operator, but that the sector has clear “monetisation potential”. His words came as Vodafone Czech Republic announced the closure of ad-supported messaging service SMS Gratis , but claimed interest from brands in other mobile advertising propositions. Vodacom launched a new location-based marketing offering in South Africa. [pp.13,29-31,42.]
In the USA, Verizon Wireless dismissed claims that its exclusivity agreements with handset vendors are restricting competition. [p.16.]
WESTERN EUROPE: France’s SFR launched a range of new tariffs and products, including a voice-over-Internet Protocol application in beta, and was one of a number of Vodafone affiliates and OpCos (including Australia, New Zealand, and Portugal) to introduce or announce plans to release Apple’s latest iPhone 3GS smartphone. Vodafone Germany continued a revamp of its mobile music services by launching a new ringback tone portal. [pp.17,18,23,48,59.]
Vodafone Ireland and Vodafone Spain signed MVNO-enabling deals with separate Dutch vendors, while the former also touted efforts to cut carbon dioxide emissions. Vodafone Portugal launched an upgrade of its HSPA mobile data network in Lisbon, following trials. Vodafone Spain opened another vendor-backed R&D centre in Madrid, this time alongside Nokia Siemens Networks. [pp.20,23,19,20,22.]
In the UK, Vodafone’s high-profile network-sharing agreement with Telefónica Group became operational, via their first shared site, while the UK OpCo also broke new ground by introducing Europe’s first commercial femtocell offering. Vodafone UK’s expected reunion with major retailer Carphone Warehouse was confirmed, amid other attempts to galvanise the unit’s distribution operations. The UK government’s much-awaited Digital Britain report indicated that Vodafone UK may be able to hold on to its much-coveted 900MHz spectrum, but at an as-yet-undecided opportunity cost. [pp.23-27.]
CENTRAL EUROPE: Vodafone Czech Republic landed a deal to supply its OneNet convergence solution to the country’s Ministry of Education, Youth, and Physical Education. Polkomtel shareholder PKN Orlen displayed an increasingly pressing need to sell its stake in the operator, potentially opening the way for a Vodafone top-up. In Turkey, Vodafone’s unit added a new voice-identification application to its customer service portal. [pp.28,32,33.]
AFRICA: Vodafone revealed some of the main bureaucratic challenges it faces in Ghana, while Kenya’s Safaricom progressed belt-tightening plans by signing a new bandwidth-leasing agreement, and cutting free lunches and gifts from its upcoming AGM. The operator also launched a DVB-H offering with Nokia and regional pay-TV broadcaster DStv, but faces the prospect of added competition for its mobile remittance service M-PESA . [pp.35,36-37,39,40.]
South African regulator Icasa made a grovelling apology for its handling of Vodafone’s stake increase in Vodacom Group, while Vodacom appointed a new CFO, and said it will support new laws requiring greater scrutiny on prepaid subscribers. [pp.41,43.]
ASIA-PACIFIC: Following its approved merger, Vodafone Hutchison Australia announced plans to bring more than 200 retail outlets back in-house. The operator also launched new combined voice and data packages for businesses. [pp.44-46.]
China Mobile received shareholder approval for its proposed investment in Taiwan’s Far EasTone, but denied reports of a similar plan with India’s Reliance Communications. Domestically, the company saw subscriber growth slow further, and was reported to have experienced problems with Datang-supplied 3G base stations. However, the operator’s mobile television plans were said to be progressing well, relative to rivals. [pp.52,49,50,51.]
Reports indicated the Indian government may charge twice as much as previously mooted for 3G licences, following inter-department wrangling. Vodafone’s fellow shareholder Essar Group was said to be looking to significantly raise borrowing secured against its Vodafone Essar shares, to invest in other businesses. Bharti Airtel outsourced management of its entire value-added service operations to sister company Comviva. [pp.54,57.]
In New Zealand, Vodafone tied up with broadcaster SKY Television to offer TV and telecoms bundles. [p.59.]
MIDDLE EAST: Vodafone Egypt upgraded its e-commerce platform, while Vodafone Qatar was said to be preparing a joint m-commerce offering with rival Qatar Telecom. [pp.60,61.]
EXTRACT
PARTNER MARKETS: América Móvil departs Partner Markets programme
Vodafone’s 2008-09 Annual Report revealed the not entirely unexpected, but surreptitious, demise of its Partner Markets agreement with mobile group América Móvil, offsetting recent fast growth in the programme’s coverage.
The Report omits mention of the numerous América Móvil subsidiaries covered by the operators’ 2005 agreement; and upon an enquiry by Vodafonewatch, a spokesperson for Vodafone confirmed the deal has now lapsed. However, he said cooperation is continuing between the two firms in some markets, particularly around enterprise account management and international roaming.
As mentioned, there have been previous signs that the partnership could be brought to a close — particularly Vodafone’s May 2008 addition of Chile’s Entel PCS to the Partner Markets scheme, replacing Claro Chile, América Móvil’s local operating company. It also seems likely that the scope of the deal did not fully live up to its original billing, which promised, among other things, the delivery of “dual-branded market communications”, despite debatable motivation for América Móvil to promote a separate, international brand to its customers. Despite the ongoing cooperation, the spokesperson said the América Móvil arrangement had been “light-touch”.
Competitive limitations appear to have become a recurring theme for Partner Markets, particularly around deals with growing and multinational partners, as also evidenced by the previous scaling back of agreements with Bharti Airtel and Zain Group.
According to Vodafone, Partner Markets covered 58 territories at the end of March 2009, down from the 67 listed by Vodafone in January 2009 (Vodafonewatch, 2009.01) — although the company has been ambiguous about when the América Móvil agreement actually ended. However, new Partner Markets’ Chief Executive Richard Daly (Vodafonewatch, 2009.04) may see the move as an opportunity to expand cooperation with other Latin American operators, as well as exploiting ample room for growth in Africa and Asia. With América Móvil’s exit, the federation also looks better aligned with the Group, perhaps meaning it will soon start to gear up and better promote the partnerships. Although Partner Markets now has a gaping hole in Latin America — where operators unaffiliated to América Móvil or Telefonica are relatively rare — it is still a formidable construct, giving the Group a total “reach” of around 90 countries and one billion mobile users.
Vodafone remains shy about revealing the true strategy and purpose for Partner Markets, but recent moves appear increasingly geared towards sharing the Group’s product and service portfolio, licensing its brand, and extracting economies-of-scale through sharing (and potentially increasing) its purchasing power and research and development. Roaming and serving enterprise clients — a key strategic play — clearly remain on the agenda, and Vodafonewatch suspects the Partner Markets initiative will possibly soon form the cornerstone for ‘One World‘ tariffs that provide competitive advantage to the Group’s partners, and a sop to regulators.
A further result of the severed relationship with América Móvil is that Vodafone may now be much more able to pursue expansion into Latin America, where it has previously indicated interest, but currently has no significant presence on the ground. Telecom Italia’s Argentine and Brazilian operations are obvious potential targets, and Mexico’s Iusacell might also be of interest. Conversely, América Móvil could now feel freer to enter southern European markets, where it could compete with Vodafone OpCos, in order to both extend its reach to further Latin American markets, and take its regional fight with Telefónica to its rival’s backyard.
TABLE OF CONTENTS
3 Group
3 M&A
3 T-Mobile UK speculation continues
3 Chart: United Kingdom, 1993-2009 (31 March), mobile network operator market share
4 Financial
4 People
4 Vodafone Portugal boss ends 18 year-tenure
5 Marketing
5 Vodafone targets MySpace users with online music studio
5 Strategy
5 Vodafone mulls centralisation of media spend
6 Vodafone launches “Taxi Grand Prix” promotion
6 Corporate
6 Vodafone relocates top execs, plans “dual-HQ structure”
7 Annual Report published; Bond in protectionism warning
7 Acquisition caution
8 Suppliers
8 Activity on the recruitment front
9 Society
10 Partner Markets
10 América Móvil departs Partner Markets programme
11 Vodafone Partner Markets, 31 March 2009
13 Products and services
13 Still early days for mobile advertising — Colao
13 Vodafone targets firms with ‘all-in-one’ offering
14 Vodafone to allow in-flight roaming — report
14 Comment — will Vodafone One hit the spot?
14 VGE launches telecoms management portal
15 USA — Verizon Wireless
15 Procurement head espouses commissions for buyers
16 VZW settles ringtone case
16 Supplier payment terms altered — report
16 VZW challenges “anti-competitive” claims
17 Western Europe
17 Albania
17 France
17 Highlights
18 Germany
18 Vodafone revamps RBT portal
18 Vodafone Germany to gain access to DT VDSL network
19 Greece
19 Ireland
19 Vodafone trumpets “Green Agenda”
20 Italy
20 Vodafone Ireland to launch anti-bullying service
20 Portugal
20 Vodafone Portugal soft launches HSPA+ upgrade
22 Netherlands
22 Spain
22 Vodafone opens R&D centre with NSN
22 Operators reach BiDi code agreement
23 Spain plans 2.6GHz and 3.5GHz auction in 2009
23 United Kingdom
23 O2 mast-sharing arrangement up and running
24 Vodafone debuts femtocells, targets signal-poor users
25 Vodafone confirms reunion with Carphone
26 Digital Britain report hopes for rapid move to 4G
26 Legacy spectrum settlement central to future network development
27 A “big auction” in 2010?
27 Vodafone targets travellers via Google Maps, Twitter app
28 Central Europe
28 Czech Republic
28 Vodafone lands convergence deal with Ministry
29 Hungary
29 Mixed fortunes for ad-funded SMS tools…
29 …youth market departs for social networks
31 Poland — Polkomtel
32 PKN Orlen puts Polkomtel shares up for grabs
32 Romania
33 Turkey
33 “…out of context…”
33 Halford on confronting Vodafone’s Turkish challenges
33 Vodafone integrates voice ID system with portal
35 Africa
35 Ghana
35 Vodafone highlights red tape difficulties
36 Kenya — Safaricom
36 Safaricom eyes savings through Jamii deal…
36 …nets tax boosts from budget
37 Safaricom cuts cost on AGM…
37 …and seeks to reverse share price decline
39 Safaricom offers DVB-H, seeks to tackle cost barrier
40 New M-PESA rivals prepare challenges
41 South Africa — Vodacom
41 Icasa “self-flagellates” over IPO U-turns
42 Vodacom, retailers, trial zonal promotions
43 Vodacom appoints new CFO
43 ‘The Grid’ opened to developers
43 Vodacom welcomes prepaid verification law
44 Asia-Pacific
44 Australia — Vodafone Hutchison Australia
44 Vodafone in post-merger store buy-back
45 Chart: Australia, 1993-2009 (31 March), mobile network operator market share
45 China Mobile
46 Vodafone updates all-in-one business packages
48 Vodafone, rivals, battle for iPhone 3GS adopters
49 China Mobile denies Reliance rumours
49 Subscriber growth drops 12%, but 3G adds accelerate
49 Fiji
50 China Mobile advances mobile TV plans
51 China Mobile removes Datang 3G base stations — report
51 China Mobile adds to Hong Kong spectrum
50 India — Vodafone Essar
52 Shareholders approve Far EasTone investment…
52 …as operators plan mobile app joint venture
53 China Mobile deploys GPON-based fibre networks
53 Chinese operators expand anti-spam effort
54 India — Bharti Airtel
54 3G reserve price to double — report
54 Essar ups borrowing on Vodafone Essar stake — report
55 NSN trumpets “rapid” Vodafone Essar expansion
55 Vodafone applies for ISP and NLD licences
56 Japan — SOFTBANK MOBILE
56 Vodafone Essar warned over Twenty20 updates
57 Airtel outsources VAS management
59 New Zealand
59 Vodafone launches pay-TV bundles through SKY tie-up
60 Middle East
60 Egypt
60 Vodafone expands ATG deployments
61 Qatar
61 Qatari operators plot joint m-commerce launch
62 Index
INDEX
7
724 Solutions Software, Inc., 48
A
Aditya Birla Group
- Idea Cellular, 9, 51-52, 54, 57
- – Indus Towers, 9, 51-52, 54, 57
Aegis Group plc
- Carat, 5-6
AeroMobile Limited, 14
Africa, 9-10, 31, 35-37, 39-43
- Congo, 41
- East Africa, 36
- Egypt, 24, 31, 41, 60
- Ghana, 35, 39, 41
- – Government, 35
- – Legal, 39
- – National Communications Authority, 35
- Kenya, 36-37, 39-41
- – Central Bank of Kenya, 39-40
- – Communications Commission of Kenya (CCK), 39
- – Government, 36
- Lesotho, 41
- Mozambique, 41
- Namibia, 39
- Nigeria, 39
- South Africa, 31, 39, 41-43
- – Black Economic Empowerment (BEE), 41
- – Congress of South African Trade Unions (Cosatu), 41
- – Government, 41
- – Independent Communications Authority of South Africa (Icasa), 41
- Tanzania, 41
African Alliance, 36
Alcatel-Lucent, 8
Allianz SE
- Allianz Direct, 29
Amalgamated Telecom Holdings (ATH), 49
- Telecom Fiji, 49
- Vodafone Fiji, 49
America Móvil, 10
- Claro
- – Chile (Smartcom), 10
Americas, 5, 10-11, 15-16, 20, 29, 32, 52
- Anguilla, 11
- Antigua and Barbuda, 11
- Aruba, 11
- Barbados, 11
- Bermuda, 11
- Bonaire, 11
- British Guyana, 11
- Caribbean, 49
- Cayman Islands, 11
- Chile, 10-11
- Curaçao, 11
- Dominica, 11
- French West Indies, 11
- Grenada, 11
- Haiti, 11
- Honduras, 11
- Jamaica, 11
- Kitts and Nevis, 11
- Latin America, 10
- Mexico, 10
- Panama, 11
- South America, 10
- St Lucia, 11
- St Vincent, 11
- Trinidad and Tobago, 11
- Turks and Caicos Islands, 11
- United States of America (USA), 5, 15-16, 20, 29, 32, 52
- – Associated Carrier Group, 16
- – States, 14
- – - Florida, 16
- – - New York, 14
Analysys Mason, 24
Apple, 17, 23, 48, 52, 57, 59
- iPhone, 17, 23, 48, 52, 57, 59
Art Technology Group (ATG), 60
Asia-Pacific, 5, 10, 50-53, 55
- Afghanistan, 11
- Australia, 5, 44-46, 48
- China, 4, 8, 26, 45-46, 48-53
- – Government, 4, 50-53
- – Ministry of Industry and Information Technology (MIIT), 50
- – Province/Municipality/Region
- – - Beijing, 48
- – - Guangdong, 48, 50-51
- – - Guizhou, 50
- – - Hainan, 50
- – - Shanghai, 51
- – State Administration of Radio, Film, and Television (SARFT)
- – - China Satellite Mobile Broadcasting Corporation (CSMBC), 50
- Fiji, 49
- Hong Kong, 11, 51
- India, 9, 40, 42, 49-57
- – Department of Telecommunications (DoT), 43, 54
- – Foreign Direct Investment (FDI), 50, 55
- – Foreign Investment Promotion Board (FIPB), 55
- – Government, 50, 53-54
- – Licence Circles
- – - Andhra Pradesh, 57
- – - Assam, 55
- – - Bihar, 55
- – - Himachal Pradesh, 55
- – - Karnataka, 55
- – - Madhya Pradesh, 51, 55
- – - Mumbai, 53
- – - North East, 55
- – - Orissa, 55
- – Telecom Regulatory Authority of India (TRAI), 54
- Japan, 11, 49, 56-57
- Malaysia, 11, 52
- New Zealand, 59, 60
- Samoa, 11
- Singapore, 11
- Sri Lanka, 11, 57
- Taiwan, 52
- Thailand, 11, 19, 53
- Turkmenistan, 11
- Uzbekistan, 11
ASPIDER Solutions, 20, 23
ASPire Group, 45, 52
AT&T, 4, 15
Aukro OnLine, 29
Axiata Group Bhd (TM International), 11, 51-52, 54
- India (Idea Cellular, see also Aditya Birla), 51-52, 54
- Malaysia (Celcom (Malaysia) Bhd), 11
- Singapore (Mobile One, see also separate listing), 11
- Sri Lanka (Dialog Telekom PLC, see also separate listing), 11
B
Barclays plc, 35, 54
- Barclays Bank, 35
- Barclays Bank India, 54
- Barclays Bank of Kenya, 35
- Barclays Capital, 54
Belgacom Group
- Belgacom Mobile NV/SA (Proximus), 11
- Tango Mobile SA (Tele2 Luxembourg), 11
Bharat Sanchar Nigam Ltd (BSNL), 54-55
Bharti Group
- Bharti Airtel, 10, 49-52, 54-55, 57
- – Bharti Infratel, 57
- – Bindal, Atul, 57
- – Indus Towers, 9, 51-52, 54, 57
- Bharti Enterprises, 54, 57
- Bharti Infotel, 54
- Comviva Technologies (Bharti Telesoft), 57
Bité Group, 11
Board of Control for Cricket in India (BCCI)
- Indian Premier Cricket League, 42
Brightpoint, Inc., 59
British Airways, 14
BSkyB, 59
BT Group, 14
C
Caja de Ahorros y Monte de Piedad de Madrid (Caja Madrid), 22
CAL Bank Ltd, 35
Carlyle Group
- ARINC, Inc. (Aeronautical Radio, Inc.), 14
- – AeroMobile (see also separate and Telenor listings), 14
- WILLCOM, Inc., 56
Carphone Warehouse, 25
Cartoon Network, 39
Cellular Services
- Oyster Group, 19
Cellular South, Inc., 16
Central/Eastern Europe, 8, 28
- Armenia, 11
- Commonwealth of Independent States (CIS), 10
- Czech Republic, 28-29, 31, 43, 61
- – Association of Small- and Medium-Sized Enterprises and Crafts (AMSP CR), 28
- – Government, 28, 61
- – Ministry of Education, Youth, and Physical Education , 28
- – State Regional Archives, 28
- Estonia, 11
- Hungary, 29
- – National Communications Authority (NHH), 29
- Latvia, 11
- Lithuania, 11
- Poland, 31-32
- – Government, 32
- Romania, 26, 32
- Russia, 10-11
- Serbia, 11
- Turkey, 3, 9, 33
- Ukraine, 11
Ceské Radiokomunikace a.s. (CRa), 28
China Mobile, 4, 8, 26, 45-46, 48-53
- Huang, Bill, 46
- Research Institute, 46, 53
China Potevio Co. Ltd., 51
China Telecom, 48-50, 53
China United Telecommunications (China Unicom), 48-50, 53
Choice (Australia), 25
Coca-Cola, 22
Cornastone Technology Holdings, 42
Cossette Communication Group, 6
- Dare Digital, 6
CSL, 51
D
DaimlerChrysler
- Mercedes~Benz, 6
Datang, 51
Debitel, 17
Deer Consumer Products, Inc., 49
Dell, 27
Deutsche Telekom, 3-4, 18, 22, 29, 31
- Polska Telefonia Cyfrowa (PTC), 31
- T-Mobile International, 3-4, 22, 29
- – Hungary, 35
- – Netherlands, 22
- – UK, 3-4
Dialog Telekom, 11
Digicall, 44
Digicel, 11, 49
- Fiji, 49
du (Emirates Integrated Telecommunications Company PJSC, or EITC), 11
Dynamix Balwas Infrastructure Pvt. Ltd
- Tiger Trustees Pvt. Ltd
- – Swan Telecom, 49
E
East African Marine System (TEAMS), 36
EgyptAir, 14
Elephant Talk Communications Ltd., 23
Elisa, 11
EMC, 8
EMOBILE Ltd, 56
Entel PCS, 10-11
Ericsson, 20, 51, 57
Essar Group, 31, 36, 39-40, 49-56
- Essar Communications, 36, 39-40
- – Essar Telecom Kenya (Yu/ETK/Econet Wireless Kenya), 36, 39-40
- Essar Teleholdings, 54
- ETHL Communications Holdings, 54
- Ruia family, 54
- Vodafone Essar (See also Vodafone), 31, 40, 49-56
Etisalat, 49, 60
- Etisalat Misr (Egypt), 60
European Union, 19
F
Facebook, 27
Far Eastern Group
- Far Eastone Telecommunications Co., Ltd., 52
Fédération Internationale de Football Association (FIFA)
- Confederations Cup, 42
Fiberhome Telecommunication Technologies, 51
Finatrade Holdings Limited
- Finatrade Foundation, 35
First Mobile, 44
FM Group Mobile Sp. z.o.o., 31
Formula One, 6
Foschini Ltd
- Sportscene, 42
France Télécom, 4, 14, 17, 22, 31, 36, 40, 60
- Orange, 4, 14, 17, 22, 31, 36, 40, 60
- – France, 17
- – Mobinil, 60
- – Poland (see also Telekomunikacja Polska), 31
- – Spain, 22
- – Telkom Kenya (see also separate entry), 36, 40
- – UK, 4
G
Ghana Telecom, 35
Globacom Ltd, 35
Goldman Sachs, 3
Google, 5, 14, 27
- Google Maps, 27
- Picasa, 27
- YouTube, 27
GOOM radio, 17
GSM Association, 22
Guangzhou New Postcom Equipment Co., Ltd, 51
Guizhou Zhenhua Moint Communication Co., Ltd., 50
H
Hanwang Technology Co. Ltd., 46
Hewlett-Packard, 8, 42
- EDS, 8
High Tech Computer Corp. (HTC), 24, 27, 28
Huawei Technologies, 22, 24, 51
Hurun Research Institute, 46
Hutchison Whampoa, 3-5, 19-20, 25, 44, 46, 48, 50-51, 54
- 3 Group, 4, 19-20, 25, 56
- – 3 Ireland, 19-20
- – 3 UK, 4, 25
- Hutchison Telecommunications Australia (HTAL), 44
- Hutchison Telecommunications International Ltd, 44, 50
- VHA Pty. Ltd (Australia, see also Vodafone), 44, 46, 48
Hypotecni banka, a.s., 29
I
IBM, 8, 42, 57
Indus Towers, 9, 51-52, 54, 57
Inside Mobile, 44
International Cricket Council (ICC)
- ICC World Twenty20, 56
International Telecommunications Union, 35
Internet Billboard a.s.
- BBelements, 29
Interpublic Group of Companies, Inc., 5, 22
- Initiative OMD, 5, 22
Irish Cellular Industry Association (ICIA), 20
Iusacell, 10
J
Jamii Telecommunications Ltd (JTL), 36
Japan Telecom, 56
Jay Jays, 42
Johannesburg Stock Exchange (JSE), 41
K
KDDI, 56
Kenya Broadcasting Corporation (KBC), 39
Kenya Data Networks (KDN), 36
KGHM, 31-32
L
LG Electronics, 16
M
Mahanagar Telephone Nigam Ltd (MTNL), 54
Maxis Communication, Malaysia
- Aircel, 52
McLaren Group, 6
Microsoft, 13, 26
- Exchange, 13, 26
Middle East, 11, 14, 24, 31, 41, 49, 60-61
- Bahrain, 11
- Egypt, 24, 31, 41, 60
- Qatar, 14, 61
- – Qatar Foundation for Education, Science and Community Development, 61
- United Arab Emirates, 11, 49
Millicom International Cellular
- Tigo Ghana, 35
Mobile One (Singapore), 11
Mobinil (see also France Telecom and Orange), 60
Mobitelea Ventures, 36
Msizi Africa, 9
MTN, 35, 39, 41-43
- Ghana (Scancom), 35, 39, 41
- Nigeria, 39
- South Africa, 39, 41, 43
N
Nando’s, 42
Naspers Limited (MIH Group)
- MultiChoice
- – DStv, 39
- – - Digital Mobile Television Limited (DMTV), 39
- SuperSport, 39
National Radiocommunications (NRC), 22
Nedbank Group Ltd (Nedcor), 43
New Postcom Equipment Co. Ltd., 51
Newmont Mining Corp.
- Newmont Gold Advisory Council, 35
News Corp.
- MySpace, 5
- SKY Network Television (New Zealand), 59
Nokia, 25, 39-40
- Ovi, 40
Nokia Siemens Networks, 22, 51, 55, 57
NTT
- DoCoMo, 49, 56
Numéricable, 17
O
Obopay, Inc., 40
Omnicom, 5
- OMD, 5
- Tempo OMD, 5
OnAir, 14
Opera Software, 42
P
PCCW, 51
PerSay Ltd., 33
Phones4U, 25
picoChip Designs Ltd, 24
PKN Orlen, 31-32
Polkomtel, 31-32
- Plus GSM, 31
Polska Grupa Energetyczna (PGE)
- Polskie Sieci Elektroenergetyczne (PSE), 31-32
Portugal Telecom, 5
- TMN, 5
An Post, 20
PTC, 31
Q
Qatar Airways Company Q.C.S.C.., 14
Qatar Foundation Consortium, 61
Qatar Telecom (Qtel), 61
R
Real Madrid, 22
RealNetworks, 18
Redstone plc, 24
Reliance-Anil Dhirubhai Ambani Group
- Reliance Communications (RCom), 48-49, 51, 55-56
Research In Motion, 8, 16, 17, 46, 48
- BlackBerry, 17, 46, 48
Roshan (Telecom Development Company Afghanistan Ltd), 11
Ryanair Ltd, 14
S
S.C. Blue Air Transport Aerian S.A., 32
Safaricom, 8, 36-37, 39-40
- Baillie, Les, 37
- Joseph, Michael, 8, 36-37
- M-PESA, 8, 36-37, 40
Salesforce.com, 14
Samsung, 16, 25-26, 32
ScanGroup, 37
- Redsky Ltd, 37
Shenzhen Media Group, 50
Simmons & Simmons, 4
Singapore Telecom, 44
- Optus (Australia), 44
Sistema
- Mobile TeleSystems, 10-11
- – RTK, 10
SmarTone-Vodafone, 51
SOFTBANK CORP
- SOFTBANK MOBILE, 11, 56-57
SolarAid, 9
Sonaecom
- Optimus, 5
Sri Lanka Telecom plc,
- Mobitel (Pvt.) Ltd, 11
State Bank of India, 54
Sun Microsystems, 43
Swisscom, 11
T
Tata-Quippo, 52
Tata Group
- Tata Teleservices, 49
TDC
- TDC Mobil, 11
Technology
- 2G, 4, 13, 22, 35, 44, 49-51, 54
- – CDMA, 49-50
- – GSM, 4, 13, 22, 35, 44, 49, 51, 54
- – PHS, 56
- 3G, 8, 18, 24, 26-27, 44-46, 48-51, 54, 59
- – Evolved HSPA (HSPA+/I-HSPA), 8, 20
- – - 64QAM, 20
- – HSDPA, 8, 18, 24, 26-27, 44-46, 48-51, 54, 59
- – HSPA, 8, 20
- – TD-SCDMA, 48, 50-51
- – WCDMA, 48, 50
- 4G, 8, 15, 26, 51
- – Long Term Evolution (LTE), 8, 15, 23, 26, 51
- – WiMAX, 23, 54, 61
- BiDi, 22
- Billing, 10, 19, 46, 59
- CRM, 14
- DSL, 18-19, 24
- – SDSL, 19
- – VDSL, 18
- EPON, 53
- Ethernet, 53
- Femtocell, 24
- Fibre, 17, 36, 53
- FM, 31
- GPON, 53
- GPS, 9, 19, 25, 57
- IP, 8, 13, 17-19
- IVR, 55
- Java, 29, 42-43
- MAN, 36
- MMS, 19
- MVNO, 20, 23, 31
- NFC, 46
- Personal computer, 10-11, 13, 17, 27, 48, 50
- – Netbook, 27, 50
- R&D, 22
- RAN, 24, 27
- RBT, 18
- SIM, 18, 29, 43, 46, 53
- SMS, 13, 17, 29, 31-32, 43, 46, 53, 55, 57
- SOAP, 42
- Spectrum, 23, 26-27, 49, 51
- – 800 MHz, 23, 25-27
- – 900 MHz, 23, 26
- – 1700 MHz, 51
- – 1800 MHz, 26, 51
- – 2600 MHz, 23, 26-27
- T-loop, 9
- TV, 18, 39, 50, 59
- – CMMB, 50
- – DVB-H, 39
- VoIP, 14, 17, 59
- W-LAN, 13-14, 17-18
- WAN, 13, 24
- Web 2.0, 18
- Windows, 13, 26, 32
Telecom Egypt, 60
Telecom Italia
- Telecom Italia Mobile, 20
Telecom New Zealand, 59
Telefónica Group, 4, 10, 13, 20, 22-24, 26-27
- Telefónica España, 4, 22-23
- Telefónica Europe (O2), 4, 13, 20, 23-24, 26-27
- – Germany, 24
- – Ireland, 19-20
- – UK, 3-4, 23-24, 26-27
Telegent Systems, 50
Telekom Austria
- mobilkom Austria
- – A1 (Austria), 11
- – VIP mobile, 11
- – VIP Operator, 11
- – VIPnet, 11
Telekomunikacja Polska SA (TPSA, see also France Télécom)
- PTK Centertel Sp. z o.o., 31
Telenor ASA, 11, 14, 29, 49
- AeroMobile (see also seperarate and Carlyle/ARINC listings), 14
- Pannon GSM, 29
- Total Access Communication PLC (dtac), 11
- Unitech Ltd, 49
Telkom Kenya Ltd (Orange Kenya), 36, 40
Telkom South Africa, 4, 31, 41-43
- Vodacom Group (See also separate listing), 4, 31, 41-43
Telstra, 44
Tencent Holdings Limited
- QQ.com, 53
Time Warner, 17, 39
- CNN, 39
Twitter, Inc., 6, 27
U
Unique Insurance Co., 35
Unitech Ltd, 49
V
Verizon Communications, 4-5, 8, 15-16, 20, 26
- Verizon Wireless, 4-5, 8, 15-16, 20, 26
- – ALLTEL Corporation, 15
- Vodafone Omnitel, 15, 20, 22, 31
Vero Technology Ltd, 8
Vivendi, 4-5, 17-18, 26-27, 31
- Polska Telefonia Cyfrowa (PTC), 31
- SFR (Société Française de Radiotéléphone), 5, 17-18
- – Neuf Cegetel, 17-18
- – - AOL France, 17
- – - Club Internet, 17
- – - Neufbox, 18
- – Tele2 France, 17
Vodacom Group, 4, 31, 41-43
- Congo, 41
- Field, Dot, 43
- The GRID, 42-43
- Group, 42-43
- Joubert, Rick, 42
- Lesotho, 41
- Maher, Vincent , 43
- Mozambique, 41
- Please Call Me, 31-32, 42
- Shuter, Rob, 43
- So Like Life, 42
- South Africa, 31, 41-43
- Tanzania, 41
- Uys, Pieter, 43
- Van der Watt, Johan, 43
Vodafone Group
- Africa & Central Europe, 8, 28
- – Africa, 9-10, 31, 35-36, 40-43
- – Congo, 41
- – Czech Republic, 28-29, 28-29, 31, 43, 61
- – - BroadNet Czech, a.s., 28
- – Ghana, 35, 41
- – Hungary, 29
- – Kenya (see also Safaricom), 8, 35-37, 39-40, 39-41
- – Mozambique, 41
- – Poland (see also Polkomtel), 31-32
- – Romania, 26, 32
- – South Africa (see also Vodacom), 4, 31, 40-43
- – Turkey, 3, 8-9, 32-33
- Asia Pacific & Middle East
- – Asia, 10, 50-53, 55
- – Australia, 5, 44-46, 48
- – China (see also China Mobile), 4, 8, 26, 44-46, 48-53
- – Egypt, 24, 31, 41, 60
- – Fiji, 49
- – India, 8-10, 31, 40, 49-55, 54-56, 55-56, 55, 57
- – - Indus Towers, 9, 51-52, 54, 57
- – Japan, 56-57
- – Middle East, 60-61
- – New Zealand, 59
- – Pacific, 5
- – Qatar (see also Vodafone and Qatar Foundation and Vodafone Qatar), 14, 61, 60-61
- Ex-executives
- – Lewis, Simon, 4
- Executives
- – Alexandre, Claire, 40
- – Beck, György, 29
- – Bond, Sir John, 6-7, 16
- – Carrapatoso, António, 4-5
- – Clementson, Charlie, 59
- – Coimbra, António, 4-5
- – Colao, Vittorio, 6-7, 13
- – Combes, Michel, 4, 6
- – Couto, João, 4
- – Daly, Richard, 10
- – Fernandes, Jorge Capelas, 4
- – Glaeser, Volker, 18
- – Halford, Andy, 33
- – Hlavinka, Pavel, 28
- – Humphrey, Hugh, 46
- – Jeffery, Nick, 14
- – Júdice, José Miguel, 4
- – Kelly, Fergal, 22
- – Kirk, Matthew, 4
- – Kumapley, Susan, 35
- – MacLeod, Andrew, 24
- – Maher, Grahame, 61
- – Martins, Miguel, 4
- – Mátl, Tomáš, 29, 31
- – Quansah, Kobina, 35
- – Rutherford, Jon, 13
- – Schultz, Detlef, 15-16
- – Shepherd, Ian, 24-25
- – Shoukry, Mostafa, 60
- – Turkington, Laura, 19
- – Venn, David, 35
- – Wheldon, David, 5
- Group, 4-10, 13-15, 20, 22-23, 31, 33, 36, 40, 44-45, 49-51, 54, 56, 60-61
- – Americas (see also Verizon Wireless), 15-16
- – ASPire Group, 45, 52
- – Headquarters, 6
- – R&D, 10, 17, 22
- – Strategy, 5, 13, 59
- – - Green Agenda, 19
- – - Total Communications, 8, 13, 41
- – Vodafone Foundation, 9, 35, 61
- – - Group, 61
- – - World of Difference, 9
- – Vodafone Global Enterprise, 14
- – Vodafone Procurement Company S.a.r.l. (VPC), 15
- Marketing, 4-6, 13-14, 25, 27, 29, 31, 42-43, 48, 61
- – Vizzavi (Vodafone live!), 23
- – Vodafone Internet Services (VIS), 6, 18, 49
- – Vodafone Mobile Clicks, 27
- – Vodafone Music Reporter, 5
- – Vodafone One, 13-14
- – Wayfinder Systems, 43
- – Zoozoo, 53
- Partner Markets, 10-11, 49, 54
- – Afghanistan (Roshan), 11
- – Austria (A1), 11
- – Bahrain (Zain), 11
- – Belgium (Proximus), 11
- – Brazil (Claro), 10
- – Bulgaria (Mobiltel), 11
- – Caribbean (Digicel), 11, 49
- – Channel Islands (Airtel-Vodafone), 11
- – Chile (Entel), 10-11
- – Croatia (VIPnet), 11
- – Estonia (Elisa), 11
- – Finland (Elisa), 11
- – Honduras (Digicel), 11
- – Hong Kong (SmarTone-Vodafone), 51
- – Iceland (Vadafone Iceland), 10-11
- – Japan (SoftBank), 11, 56-57
- – Lithuania (Bité), 11
- – Luxembourg (Tango), 10-11
- – Macedonia (Vip), 11
- – Macedonia (VIP Operator), 11
- – Malaysia (Celcom), 11
- – Panama (Digicel), 11
- – Russia and CIS (Mobile TeleSystems/MTS), 10-11
- – Scandinavia (TDC), 11
- – Serbia (Vip), 11
- – Singapore (Mobile One), 11
- – Sri Lanka (Dialog), 11
- – Sweden (Telenor), 49
- – Switzerland (Swisscom Mobile), 11
- – Thailand (dtac), 11, 53
- – United Arab Emirates (du), 11, 49
- Products and services, 5, 10, 13-14, 19
- – Anytime, 59
- – Call Me, 31-32, 42
- – CallYa, 18
- – Connect for Good, 28
- – Content Control, 20
- – Family, 31-32
- – Home Phone (New Zealand), 59
- – Internet Siempre Contigo, 24
- – Loaded, 29
- – M-PESA, 8, 36-37, 40
- – Mobile Broadband, 20, 24-26
- – Mobile Internet (UK), 6, 18, 25, 29, 46, 49
- – Mobile Speak, 9
- – MobileTV, 39, 50
- – Money Transfer, 8
- – No Plans, 41
- – OneNet (Czech Republic), 28
- – Passport, 17
- – Please Call Me, 31-32, 42
- – Shared Business Caps, 46
- – SMS Gratis, 29, 31
- – Student Extra, 29
- – Student Online, 29
- – Tango, 11
- – - BlackBerry, 17, 46
- – - USB Modem Stick, 5, 18
- – VIP numbers, 51
- – Vodafone Access Gateway, 24
- – Vodafone Connect Pen (Portugal), 20
- – Vodafone Music, 5, 18
- – Vodafone myCampaign, 31
- – Vodafone Office, 14
- – Vodafone One, 13-14
- – Vodafone OneNet (Czech Republic), 28
- – Vodafone Peste Hotare, 32
- – Vodafone Speak, 9
- – Vodafone Telecoms Management, 14
- – WebSessions, 18
- Western Europe, 4, 17
- – Albania, 17
- – France (see also Vivendi/SFR), 5, 17-18
- – Germany, 5, 17-19, 31
- – - Arcor, 19
- – Greece, 19
- – Ireland, 8, 19-20, 23
- – Italy, 4-5, 15, 17, 20, 22, 29, 31-32
- – Netherlands, 22, 27
- – Portugal, 4-5, 20, 23
- – Spain, 4-5, 8-9, 22-24, 31-32, 60
- – Sweden, 11
- – UK, 3-6, 8-9, 16, 23-27, 59
- – - Yes Telecom, 24
- – Vodafone Distribution, 24
Vodafone Iceland, 10-11
Vodafone Qatar Q.S.C., 61
- Maher, Grahame, 61
Volkswagen, 22
W
Weather Investments
- Orascom Telecom
- – Mobinil (see also France Télécom), 60
Weglokoks, 31-32
Western Europe, 4, 17
- Austria, 11
- Bulgaria, 11
- Channel Islands, 54
- Croatia, 11
- Cyprus, 11
- Denmark, 11
- Faroe Islands, 10-11
- – Føroya Tele (Faroese Telecom), 10
- Finland, 11
- France, 4-5, 11, 17-18, 31, 36, 60
- Germany, 5, 17-19, 31
- Greece, 19
- Guernsey, 11
- Iceland, 10-11
- Ireland, 8, 19-20, 23
- – Dublin Transportation Office, 19
- Italy, 4-5, 15, 17, 20, 22, 29, 31-32
- Jersey, 11
- Luxembourg, 11
- Macedonia, 11
- Netherlands, 20, 22-23, 27
- Norway, 11, 19
- Portugal, 4-5, 20, 23
- Serbia, 11
- Slovenia, 11
- Spain, 4-5, 8-9, 22-24, 31-32, 39, 60
- – Comisión del Mercado de las Telecomunicaciones (CMT), 23
- Sweden, 11
- Switzerland, 11, 19
- Turkey, 3, 9, 33
- United Kingdom (UK), 3-6, 8-9, 16, 23-27
- – Digital Britain, 26-27
- – Government, 4, 26, 25-27
- – Office of Communications (Ofcom), 26
Western Union, 32
WPP, 5-6
- Mediaedge, 5
- Team Vodafone, 5-6
Z
Zain Group (MTC/Celtel), 10-11, 35-36, 39-40
- OpCos (Zain/Celtel/MTC), 10-11, 35-36, 39-40
- – Bahrain, 11
- – Ghana, 35
- – Kenya, 35-36, 39-40
ZTE Corporation, 32, 51
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