Vodafonewatch, issue 2009.03 snapshot
9 April 2009
Vodafone continued to refresh its advertising agency line up, shifting responsibility for its global media strategy back to WPP’s ‘Team Vodafone’ operation. The operator also completed reviews in Germany and Portugal, and said it will spend less on outdoor advertising, but more on digital media, in the UK. [pp.4,23,26,35.]
Issue: 2009.03
Covering: 7 March to 14 April 2009
Published: April 2009
Next issue: April/May 2009
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EXECUTIVE BRIEF
GROUP: An expansion of Vodafone’s Pacific operations into French Polynesia was mooted, although it could face competition in the form of Caribbean partner Digicel. [p.3.]
Vodafone continued to refresh its advertising agency line up, shifting responsibility for its global media strategy back to WPP’s ‘Team Vodafone’ operation. The operator also completed reviews in Germany and Portugal, and said it will spend less on outdoor advertising, but more on digital media, in the UK. [pp.4,23,26,35.]
The Group’s Partner Market programme further mushroomed via agreements with Luxembourg’s Tango (replacing local rival LuxGSM, whose deal had expired), and dtac, a Thai telecoms operator owned by Telenor. [p.5.]
Vodafone earned kudos by announcing a shift away from digital rights management (DRM)-based music delivery, and allowing subscribers to update existing protected content without charge. The operator also boosted its music portfolio through the launch of Sony Ericsson’s W715 Walkman phone. Meanwhile, Vodafone’s Global Enterprise unit upped its push for multinational customers with the launch of a standard global service level agreement. [pp.6,7.]
Vodafone again joined other major telecoms operators in calling for less burdensome regulations, and the allocation of soon-to-be-vacated analogue television spectrum to mobile broadband services. A letter delivered to G-20 leaders promised widespread availability, and associated economic benefits, should they comply. [p.7.]
Verizon Wireless boosted Vodafone’s wish for greater collaboration with by linking up with it and fellow investments China Mobile and SoftBank in the Joint Innovation Lab. VZW also released a transcoded mobile internet service from Novarra, mirroring an earlier move by Vodafone. [pp.8,9,14.]
Elsewhere, VZW amplified the noise surrounding its 4G rollout, with senior executives touting the possibilities for development partners. Ivan Seidenberg, Chief Executive of Verizon Communications, said wireless penetration could reach 500% if the operator’s vision of widespread device integration is realised. Nokia was reported to be readying a handset for the network, raising the possibility of closer ties between the two companies. VZW also said it will narrow its platform focus for LTE devices, while retaining a sufficient spread to ensure future-proofing. [pp.9,11-13.]
WESTERN EUROPE: Belt-tightening in the mature European markets continued apace, with Vodafone and Telefónica announcing a passive network-sharing arrangement. Vodafone also renewed an infrastructure-sharing deal with Telecom Italia, while Vodafone UK confirmed salary freezes, and a seven-year network outsourcing agreement with Ericsson. Vodafone Netherlands followed the UK unit (as well as Ireland and Turkey) in announcing headcount reductions. [pp.15-17,24,28,29.]
In France, appeals by SFR and two competitors over a collusion fine, and by rival Bouygues Télécom over its treatment in the award of 3G licences, proved unsuccessful. SFR announced customer service commitments for professional customers. In Germany, Vodafone reportedly: began due diligence on purported target HanseNet; announced further progress in the integration of previous acquisition Arcor; and updated mobile web tariffs. Vodafone also revealed plans for a Competence Centre in Eschborn, Germany, focusing on “connected-home” technology. [pp.18-23.]
Vodafone Greece released an Outlook Mobile solution for enterprise customers, while Vodafone Portugal updated its own mobile email portfolio through the launch of Nokia Messaging. [pp.24,26.]
In the UK, it was reported that Vodafone had dropped its Head of Mobile Advertising position, while Yahoo!’s mobile advertising relationship with the operator was called into question. [p.27.]
In the enterprise segment, Vodafone UK sought to raise interest in its Secure Remote Access service by issuing research on laptop usage risks, and announced plans to rebrand recent acquisition Central Telecom. There was further news of Vodafone’s break up from UK distributor Avenir Telecom, as well as the operator’s retail expansion. Vodafone signed a deal with Twitter, expanding growing ties with social networks. [pp.30,33,34,35.]
Reports indicate that Vodafone has delayed the launch of HTC’s Magic handset to the start of May 2009. [p.31.]
CENTRAL EUROPE: There was evidence of growing mobile internet usage by Vodafone Czech Republic’s subscribers, while Vodafone Hungary backed a mobile-payment scheme for car parks. The Hungarian unit’s Chief Executive expressed optimism for the mobile sector amid the economic downturn. [pp.36,37.]
In Poland, Polkomtel and its rivals were knocked back in their bid for a mobile TV licence, with watchers keenly anticipating their response. An investigation was launched into the operator’s roaming agreement with competitor P4. Vodafone Romania reportedly received another fine for spamming subscribers. [pp.38,39,41.]
AFRICA: Vodafone announced help for staff taking voluntary redundancy as part of headcount reductions at Ghana Telecom. [p.42.]
Vodacom Group saw its regional user base overtaken by Zain, but was predicted to play a lead role in African market consolidation. Vodacom South Africa continued to cut ties with Telkom, its soon-to-be-former parent, by confirming participation in a fibre-optic backbone rollout with MTN and Neotel. However, the company appeared set for a court battle with a former employee over rights to its popular Please Call Me service. [pp.43-46.]
ASIA-PACIFIC: The proposed merger between Vodafone Australia and Hutchison Australia was backed by Hutchison’s shareholders, but questioned by the country’s competition watchdog and rivals. Vodafone Australia confirmed the launch date for its national 3G network, and signed a new MVNO partner in the form of Lebara Mobile. [pp.47-49.]
China Mobile disappointed investors with its Q4 results, but reiterated efforts to secure further growth through acquisitions. The operator initiated another tender for 3G network equipment, and furthered attempts to boost its 3G handset line up by offering to subsidise manufacturers’ research into TD-SCDMA terminals. However, a TV exposé caused it further embarrassment over SMS spam. [pp.50-54.]
Fiji’s consumer watchdog raised concerns over Vodafone Fiji’s market power, following the removal of regulatory price controls. [p.55.]
Regulatory affairs were again a key theme for Vodafone Essar, with departing-Managing Director Asim Ghosh, blaming foreign investment restrictions for its number-two spot in the GSM market; interconnection charges being reduced for domestic calls; and the country’s GSM operators receiving an unfavourable ruling in a spectrum tribunal. India’s Directorate of Revenue Intelligence was accused of “terrorising” Vodafone Essar. Separately, the operator’s subscriber growth accelerated in February 2009, but its key rivals added a greater number of customers. Vodafone Essar also announced plans to relocate some corporate functions to a ‘services hub’ in Ahmedabad, and was reported to be planning to spin-off its infrastructure operations. [pp.56-60.]
Bharti Airtel announced a management reshuffle. However, the changes, alongside the interconnect fee cut and a sale of shares by Chief Executive Manoj Kohli, spooked investors. The operator said it will bundle telecoms services with other Bharti Group offerings, such as insurance and retail products. [pp.62-65.]
SoftBank Mobile was said to be facing increasing bandwidth constraints in areas of Tokyo. [p.65.]
Vodafone New Zealand continued arguments with the Commerce Commission over the extent of termination rate reductions. The operator also helped create a body to promote industry interests, although not all its main rivals signed up. Vittorio Colao, Chief Executive of Vodafone Group, briefed senior staff during a short visit to the OpCo. [pp.66-67.]
MIDDLE EAST: Telecom Egypt, Vodafone’s junior partner in Vodafone Egypt, announced a 10%-rise in annual profits, helped by increased contribution from the mobile venture. [p.68.]
Vodafone Qatar had better luck with regulators, receiving the green light for its delayed initial public offering, and securing amendments to its licence to allow for missed rollout deadlines. The unit also signed site-sharing and interconnection deals with incumbent Qatar Telecom. [pp.70-73.]
EXTRACT
GERMANY
Vodafone eyes HanseNet acquisition
Vodafone has begun due diligence on German internet provider HanseNet, which has been put up for sale by owner Telecom Italia in a bid to reduce its debts, reported The Telegraph.
Some analysts have suggested that HanseNet could be worth as much as £1bn (EUR1.1bn), but other sources believe that bids are likely to be substantially lower due to the current funding climate and investors’ reluctance to buy into big acquisition deals at present.
A deadline for non-binding offers has been set at 24 April 2009, with Telefónica O2 Germany, which has repeatedly been linked with HanseNet, also reported to be conducting due diligence. Other bidders are expected to include United Internet and Turkcell, Vodafone’s main rival in Turkey.
HanseNet, which trades under the Alice brand, has around 2.3 million customers in Germany.
Vodafone Germany has also recently been linked with a bid for cable operator Kabel Deutschland (Vodafonewatch, 2008.11-12), and has said it will play an “active role” in any further market consolidation (Vodafonewatch, 2009.02).
[Further reference: Vodafone and O2 eye German battle -- Telegraph, 2 April 2009; Vodafone, Telefónica begin due diligence on Hansenet-report -- Global Insight, 2 April 2009.]
Vodafone sites ‘connected-home’ unit in Eschborn
Vodafone announced plans to build a Global Competence Centre focusing on Internet Protocol television (IPTV) and “connected-home” technology in Eschborn, near Frankfurt, Germany.
The facility will develop products and services, including “intelligent solutions for future home living environments”, for all Vodafone markets. It becomes Germany’s second strategic global unit, alongside Vodafone’s Test and Innovation Centre in Düsseldorf. All of the Group’s development and marketing activities for IPTV and connected-home products will be based in Germany, Vodafone said (although adding that the centre will be supported by a second team of experts in London).
Diego Massida, Director of Broadband and Online, Vodafone Group, will head the centre, reporting to Friedrich Joussen, Chief Executive, Vodafone Germany.
” We’re aiming to be the best integrated telecommunications group by pooling Vodafone and Arcor’s strengths. The choice of Germany as the location for the IPTV, video, and connected-home competence centre expresses the Vodafone Group’s confidence in the German team’s innovative strength. “
” At this time in the current economic environment, the establishment of a key strategic unit in Eschborn isn’t just positive news for our organisation, but also for the whole of Germany. When a global group like Vodafone makes an investment in Germany that also creates jobs in a time of economic crisis, it sends out an important message. ”
– Joussen.
[Further reference: Vodafone chooses Germany as the location of its global competence centre for IPTV, video, and home entertainment -- Vodafone, 1 April 2009.]
Arcor integration nears completion
Vodafone Germany announced it had completed the integration of the two remaining independent corporate functions (Personnel and Legal Affairs) of Arcor, the fixed-line subsidiary it purchased in May 2008 (Vodafonewatch, passim).
The move means that both companies are now operating with the same Executive Committee, and identical management structures (although the process of phasing out Arcor’s brand remains unfinished).
Dr. Michael Hann, formerly Director of Personnel and Legal Affairs at Arcor, has left the company, while Michele Verna, Personnel Director at Vodafone Germany, will now also fill the role of Personnel Director of Arcor. Dr. Bernd Pill now becomes responsible for Legal & Regulatory Affairs at both Arcor and Vodafone Germany.
Vodafone said it will now aim to complete the process of merging the two companies’ products and services “as soon as possible”.
” We’re aiming to be the best integrated communications service provider in Germany, and integrated management structures are absolutely essential if we are to achieve this aim. We are now an excellently positioned integrated communications group. “
” I’d like to thank Dr. Michael Hann, who is leaving the company, for his important contribution to the smooth integration of Vodafone Germany and Arcor. Michael Hann also helped over the years to make Arcor the successful organisation that it is today. He was there right from day one of fixed network liberalisation, and he was one of the key architects who has shaped the Arcor organisation over the last 13 years. ”
– Friedrich Joussen, Chief Executive, Vodafone Germany.
Joussen recently indicated that Vodafone Germany had eked significantly greater efficiencies out of the Arcor acquisition than originally forecast (Vodafonewatch, 2009.02).
As of 1 April 2009, the members of Vodafone Germany’s integrated Executive Committee are as follows:
- Friedrich Joussen, Chief Executive.
- Frank Rosenberger, Chief Commercial Officer, Consumer Business.
- Jan Geldmacher, Chief Commercial Officer, Enterprise.
- Dr. Peter Walz, Wholesale.
- Achim Weusthoff, Customer Operations.
- Hartmut Kremling, Chief Technology Officer.
- Dr. Volker Ruloff, Chief Financial Officer.
- Michele Verna, Personnel Director.
- Thomas Ellerbeck, Group Communications, Public Affairs, and Foundations.
- Dr. Bernd Pill, Legal & Regulatory Affairs.
[Further reference: Vodafone and Arcor's Executive Committees are now fully integrated and both companies are operating with identical management structures -- Vodafone Germany, 31 March 2009.]
Vodafone appoints new advertising agency
Vodafone Germany awarded a brand communication contract to German advertising agency Scholz & Friends, following a review that reportedly included incumbent WPP.
Under the agreement, Scholz & Friends said it will assume responsibility for the unit’s entire brand communication and advertising budget, and is expected to manage the ongoing phasing out of the ‘Arcor‘ brand, as well as the repositioning of the operating company as an integrated telecoms provider.
Gregor Gründgens, Director, Brand & Marketing Communications at Vodafone, said the agency came up with a “very consistent concept that impressively unites all our different marketing requirements”.
Advertising Age reported the account to be worth $170m (£116m/EUR127m).
The move comes amid reviews of advertising agencies at several Vodafone units in Europe and Asia, and the recent transfer of Vodafone’s global strategy activity from Bartle Bogle Hegarty to WPP (see separate report). It also follows the appointment of Carat as Vodafone UK’s media planner and buyer in January 2009 (Vodafonewatch, 2009.01).
[Further reference: Scholz & Friends snags Vodafone Germany from WPP -- Advertising Age, 19 March 2009; Scholz & Friends gets the Vodafone Germany brand communication account -- Scholz & Friends, 19 March 2009.]
Vodafone simplifies mobile internet offering
Vodafone Germany simplified its portfolio of mobile internet tariffs, rationalising its offering down to just two offerings; Mobile Connect L, and M.
Mobile Connect L, which comes with 300MB of inclusive data usage, is priced at EUR19.95 (£18.05)-per-month on a tariff option or SIM-only basis, or EUR24.95-per-month with subsidised hardware. Out-of-bundle data usage is charged at EUR0.49-per-additional-MB, up to a maximum of EUR19.95-per-month.
Mobile Connect M comes with 5GB of inclusive data usage for EUR34.95-per-month on a tariff option or SIM-only basis, or EUR39.95 with subsidised hardware. Once customers’ 5GB limit is exceeded, download speeds are limited for the rest of the month.
Both tariffs offer download speeds of up to 7.2Mbps and have a minimum contract period of 24 months. Both prohibit the use of instant messaging, peer-to-peer, and voice-over-Internet Protocol services.
[Further reference: Vodafone limits German mobile internet portfolio to 2 offers -- Digital Media Europe, 17 March 2009.]
TABLE OF CONTENTS
3 Group
3 M&A
3 Vodafone eyeing French Polynesia — reports
4 People
4 Marketing
4 Vodafone swaps from BBH to WPP
4 Partner Markets
4 Vodafone ties with Tango in Luxembourg…
5 …and partners with dtac in Thailand
6 Financial
6 Products and services
6 Vodafone drops DRM for music services
6 Vodafone offers SLAs for multinationals
7 Vodafone launches Ericsson W715 Walkman phone
7 Regulatory
7 Operators up pressure on mobile broadband spectrum
8 Suppliers
8 Vodafone selects OnMobile — report
8 USA — Verizon Wireless
8 VZW widens widget scheme’s reach…
9 Technology
9 …as operators plan launch of development tools
9 VZW in LTE recruitment drive
11 VZW to consolidate operating system focus
12 Innovation Centre to open in summer 2009
13 Toben touts wireless data positioning
14 Verizon to standardise marketing with rivals
14 Verizon intros content optimisation
14 Revamped VZW app store launches
15 Western Europe
15 Region
15 Vodafone and Telefónica confirm network sharing
15 France
18 Bouygues Télécom’s 3G appeal defeated
19 French operators lose fine appeal
19 SFR launches commitments for professionals
20 Germany
20 Vodafone eyes HanseNet acquisition
21 Vodafone sites ‘connected-home’ unit in Eschborn
22 Arcor integration nears completion
23 Vodafone appoints new advertising agency
23 Vodafone simplifies mobile internet offering
24 Ireland
24 Greece
24 Vodafone Greece debuts mobile office service
24 Netherlands
24 Vodafone trims Dutch headcount
26 Portugal
26 Tempo OMD wins media buying account
26 Vodafone Portugal launches Nokia Messaging
27 Italy
27 United Kingdom
27 Vodafone UK axes Mobile Advertising head — report
28 Malta
28 Vodafone UK signs with Ericsson for network support
29 Vodafone UK freezes staff pay
30 Vodafone integrates Central Telecom
31 Magic launch ‘delayed until May’
33 Spain
33 Vodafone warns over staff use of work devices
34 Vodafone signs SMS deal with Twitter
34 Vodafone updates on retail expansion
35 Vodafone scales down use of outdoor advertising
36 Central Europe
36 Czech Republic
36 Czech internet player trumpets Vodafone traffic
37 Hungary
37 Vodafone trials LTE in Budapest
37 Vodafone backs mobile parking-payment service
37 Vodafone Hungary to focus on customer service
38 Poland — Polkomtel
38 Regulator snubs operators in DVB-H contest
39 Romania
39 UOKiK investigates P4 roaming deal
41 Vodafone Romania fined for spamming
42 Africa
42 Ghana
42 Vodafone seeks to limit redundancy fallout
43 Kenya — Safaricom
43 South Africa — Vodacom
43 Fibre project to boost Vodacom’s B2B push…
45 …as operator eyes further B2B acquisitions
46 Rights battle with employee continues
46 Vodafone mooted to lead African consolidation
46 Zain overtakes Vodacom in African league table
47 Asia-Pacific
47 Australia
47 Hutchison shareholders support Vodafone merger…
47 …but regulator and rivals raise concerns
48 China Mobile
48 Vodafone readies national 3G network
49 New MVNO partner targets international voice segment
50 China Mobile seeks acquisitions despite falling growth
51 Joint bid for MTN assets rumoured
52 China Mobile starts new 3G equipment tender…
52 …offers carrot for handset developers
52 …and launches 3G landline service
54 TV programme prompts spam investigation
55 Fiji
55 Price-control decision stirs controversy
56 India — Vodafone Essar
56 Ghosh blames FDI rules for Airtel’s leadership
57 Vodafone loses ground to Airtel, RCom
58 Vodafone makes Ahmedabad its “services hub”
58 Vodafone to create new tower company — report
59 TRAI institutes domestic interconnection fee cuts
59 Vodafone “terrorised” over cable duties
60 TDSAT limits spectrum entitlement to 6.2MHz
62 India — Bharti Airtel
62 Bharti Airtel re-jigs senior management…
63 …and re-focuses onto nine verticals — report
64 Kohli share sale spooks investors
65 Bharti plans retail and insurance bundling
65 Japan — SoftBank Mobile
65 SoftBank hit by bandwidth constraints
66 New Zealand
66 Mobile termination arguments continue
67 Operators form lobbying group
67 Colao briefs staff during New Zealand visit
68 Middle East
68 Egypt
68 Telecom Egypt boosted by Vodafone; cuts debt
70 Qatar
70 IPO date set for 12 April
71 Vodafone signs site-sharing deal with Qtel
72 Regulator relaxes missed rollout deadlines
INDEX
A
A1GP World Cup of Motorsport (A1 Grand Prix), 8
A&E Television Networks, 31
- History (The History Channel/Canal Historia), 31
ACK Media, 58
- Amar Chitra Katha, 58
Aditya Birla Group
- Idea Cellular, 56, 58, 62
- – Indus Towers, 56, 58, 62
Advanced Digital Broadcast SA (ADB), 16
Aegis Group plc
- Carat , 4, 23
Africa, 4, 42-46, 51
- Congo, 45
- East Africa, 43-44
- Egypt, 4, 45, 58, 68
- Ghana, 4, 42, 45-46
- – National Communications Authority, 42
- Kenya, 43-45, 70
- – Government, 44
- Lesotho, 45
- Mozambique, 45
- Nigeria, 4, 46
- South Africa, 4, 43-46, 51
- – Black Economic Empowerment (BEE), 45
- – Competition Commission, 17
- Sudan, 51
- Tanzania, 45
Amalgamated Telecom Holdings (ATH), 55
- Telecom Fiji, 55
- Vodafone Fiji, 55
Ambient Corp., 13
Americas, 8-9, 11-14, 27, 34, 37, 39, 64
- Canada, 34, 39
- Caribbean, 3, 55
- United States of America (USA), 8-9, 11-14, 27, 34, 37, 39, 64
- – States
- – - Minnesota, 37
- – - New Jersey, 37
- – - Ohio, 37
Apple, 19, 31, 48, 50, 65
- App Store, 31
- iPhone, 19, 31, 48, 50, 65
Asia-Pacific, 3-5, 23, 55, 59, 63-64
- Australia, 4-5, 47-49, 64, 66
- – Competition & Consumer Commission, 47
- China, 4-9, 11, 37, 48-54
- – China Central Television (CCTV), 54
- – Government, 7, 50-54
- – Legal, 52
- – Ministry of Industry and Information Technology (MIIT), 53-54
- – Province/Municipality/Region
- – - Beijing, 50, 52
- – - Guangdong, 51-53
- – - Shandong, 54
- – - Shanghai, 49, 53
- Fiji, 3, 5, 55
- – Commerce Commission, 55
- – Consumer Council, 55
- French Polynesia, 3
- – Office des Postes et des Télécommunications (Office of Posts and Telecom), 3
- – - Tikiphone SA, 3
- Guam, 64
- Hong Kong, 5, 51
- India, 5, 7-8, 43, 51, 56-60, 62-64
- – Cellular Operators Association of India (COAI), 57, 59-60
- – Department of Telecommunications (DoT), 60
- – Government, 51, 60
- – Legal, 59
- – Licence Circles
- – - Andhra Pradesh, 13
- – - Delhi, 64
- – - Gujarat, 58
- – - Kolkata, 57
- – - Mumbai, 59
- – Telecom Disputes Settlement and Appellate Tribunal (TDSAT, India), 60
- – Telecom Regulatory Authority of India (TRAI), 57, 59-60
- Japan, 5, 64-65
- Malaysia, 5
- New Zealand, 5, 24, 58, 66-67
- – Commerce Commission, 55, 66
- – Telecommunications Industry Group, 67
- Pakistan, 51-52
- Singapore, 5, 64
- Sri Lanka, 5, 62
ASPire Group, 48
AT&T, 6-7, 11, 14
Australia Japan Cable System (AJC), 64
Australian Competition and Consumer Commission, 47
Autonomy, 44
Avenir Telecom, 35
B
BBY Ltd, 47
Bebo, 67
Beijing Wentian Law Firm, 52
Belgacom Group, 5
- Tango Mobile SA (Tele2 Luxembourg), 5
Bharti Group, 7, 51, 56-58, 60, 62-65
- Bharti Airtel, 7, 51, 56-58, 60, 62-65
- – Bindal, Atul, 62
- – Gupta, Sanjay, 63
- – Indus Towers, 56, 58, 62
- – Kapoor, Sanjay, 62
- – Kohli, Manoj, 62, 64-65
- – Nishball, David, 62, 64
- – Srinivas, K, 62
- Bharti Enterprises, 62
- Bharti Infotel, 62
- Easyday, 65
- Mittal, Sunil Bharti, 7, 56, 63-64
Bouygues Group, 18-19
BP plc, 4
BPL Communications Ltd
- BPL Mobile Communications Ltd, 41, 56
C
CallPlus Services Ltd, 67
Carlyle Group
- WILLCOM, Inc., 65
Carphone Warehouse
- Opal Telecom, 35
CeBIT, 21
Central/Eastern Europe, 36
- Czech Republic, 15, 36-37, 70
- Hungary, 37
- – National Communications Authority (NHH), 37
- Poland, 38-39
- – Electronic Communication Office (UKE, Poland), 38
- – Office for Competition and Consumer Protection (UOKiK), 39
- Romania, 39, 41
- Turkey, 20, 24, 58
China Mobile, 4, 6, 8-9, 11, 37, 48-54
- China TieTong Telecommunications Corporation, 51-52
- Monternet, 49, 53
- Open Mobile System (OMS), 11
- Wang Jianzhou, 49-51
- Yan, Sun, 51
- Zong (Paktel/CMPak), 51-52
China Putian Corp., 52
China Telecom, 50, 52
China United Telecommunications (China Unicom), 50, 52
Choice (Australia), 21, 47
Cisco Systems, 16
Citigroup, 4
CityLink (Wellington, New Zealand), 66-67
Clearwire Corporation, 5
Core Group, 36
Crazy John’s (see also Vodafone Australia), 49
Credit Suisse, 8
CTIA, 9, 14
D
Datang, 52
Debitel, 15
Dell, 28, 35, 52
Delta Partners FZ LLC, 45
Deutsche Telekom, 7, 14, 16-17, 24, 37-39
- Polska Telefonia Cyfrowa (PTC), 38-39
- T-Mobile International, 14, 16-17, 24, 37
- – Germany, 24
- – Hungary, 37
Digicel, 3, 55
- Fiji, 3, 55
Discovery Communications, LLC
- Discovery Mobile, 31
Dopod, 53
E
East African Marine System (TEAMS), 44
Eastern Africa Submarine Cable System (EASSy), 43
Econet Wireless Group, 43-44
- Kenya, 43-44
eircom, 26
- Meteor, 26
Elso Mobilfizetés Elszámoló Zrt (EME), 37
EMOBILE Ltd, 65
End2End, 58
Enel, 28
Ericsson, 7, 12, 28, 37, 48, 52
Essar Group, 4, 43-44, 56-60, 62
- BPL Mobile (see also separate listing), 56
- Essar Communications, 43-44
- – Econet Wireless (see also separate entry), 43-44
- Ruia family, 56
- Vodafone Essar (See also Vodafone), 4, 56-60, 62
Etisalat, 51, 68
- Etisalat Misr (Egypt), 68
Euronet Worldwide, Inc., 49
- e-pay Ltd, 49
European Union, 7, 18
- Court of First Instance, 18
- European Commission, 18, 66
F
Facebook, 67
FiberHome Technologies Group, 52
First Mobile, 6
Foreign Investment Promotion Board, 58
Foresight Investment SA
- DocteurClic.com, 18
Founder Group, 52
France Télécom, 7, 15-19, 28, 38-39, 41, 43-44, 46, 51, 68
- Orange, 7, 15-19, 28, 38, 41, 43, 68
- – France, 15, 19
- – Mobinil, 68
- – Poland (see also Telekomunikacja Polska), 38-39
- – Romania, 41
- – Telkom Kenya (see also separate entry), 43-44
- – UK, 16
FX Networks Ltd, 67
G
Gaelic Athletic Association
- GAA All Stars Awards, 26
Gap, 34
Gateway Communications, 45
GDBA (Germany), 21
Ghana Telecom, 42
- Onetouch, 42
Ghosh, Asim, 56-57
Globacom Ltd, 42
Global Insight, 20
Global Trust Bank (GTB)
- Global Holding Corporation Pvt. Ltd. (GHC), 42
Goldman Sachs, 4, 8, 53
Google, 11, 26-27, 31, 49, 63
- Android, 11, 31
- Google Mail (Gmail), 26, 31, 63
- Google Search, 27, 49
Group of Twenty Finance Ministers and Central Bank Governors (G-20), 7
GSM Association, 7-8, 12, 27, 31
- Mobile World Congress, 7, 12, 31
Guangzhou New Postcom Equipment Co., Ltd, 52
Guotai Junan Securities (Hong Kong) Ltd., 50
H
Haier, 52
Hellenic Telecoms (OTE)
- COSMOTE, 41
- Romtelecom, 41
High Tech Computer Corp. (HTC), 22, 31, 53
HSBC, 71
Huawei Technologies, 52-53
Hutchison Whampoa, 42, 47-48, 56-57
- 3 Group, 57
- Hutchison Telecommunications International Ltd, 42, 56
- – Kasapa Telecom Ltd (Ghana), 42
- VHA Pty. Ltd (Australia, see also Vodafone), 47
I
IG Metall, 21
IMPRESA Sociedade Gestora de Participações Sociais, SA
- Sociedade Independente de Comunicação (SIC)
- – SIC Noticias, 31
Indus Towers, 56, 58, 62
INFO-TV-FM, 38
Informa, 28
Internet Advertising Bureau (IAB), 27
Interpublic Group of Companies, Inc.
- Draftfcb Johannesburg, 46
- Initiative OMD, 4, 13, 26
- McCann Erickson, 4
J
Japan Telecom, 65
Johannesburg Stock Exchange, 45
JPMorgan Chase, 4
K
KDDI, 65
Kenya Data Networks (KDN), 44
KGHM, 38
Kinetic, 35
Kondor Ltd, 35
Kordia, 67
KPN, 24, 36
- E-Plus, 24
L
Lebara Group
- Lebara Mobile, 49
Legambiente, 28
Lehman Brothers, 4
Lenovo, 52
LG Electronics, 37, 52
LiMo Foundation, 11
M
Manpower, Inc., 19
Mara Télécom, 3
McGraw-Hill Companies, The
- Standard & Poor’s (S&P), 8, 63
Microsoft, 13, 23-24, 31, 63
- Exchange, 23-24
- Office, 23-24
- Windows Live, 26, 31, 63
- – Hotmail, 26
- – Messenger, 31, 63
- Windows Mobile, 11, 22, 24, 26
Middle East, 4, 18, 39, 45, 51, 58, 68, 70-73
- Egypt, 4, 45, 58, 68
- Iran, 51
- Israel, 18, 39
- Kuwait, 73
- Qatar, 4, 70-73
- – Financial Markets Authority (QFMA), 70
- – Qatar Foundation for Education, Science and Community Development, 70
- – Supreme Council for Information and Communications Technology (ictQATAR), 72
- Syria, 51
Millicom International Cellular
- Tigo Ghana, 42
Mobile Marketing Association (MMA), 14, 27
MobileMonday Oy, 34
MobilParkolas, 37
Mobinil (see also France Telecom and Orange), 68
Mobitelea Ventures, 43
Morgan Stanley, 8
Motorola, 12
MTN, 42-43, 45-46, 51
- Ghana (Scancom), 42, 45-46
- South Africa, 43, 45-46, 51
N
Neotel (Pty) Ltd (SNO Telecommunications, see also Reliance), 43
NetGem SA, 16
New Millennium Research Council, 12
New Zealand Warriors (Vodafone Warriors/Auckland Warriors), 66
Nokia, 9, 13, 26, 52, 55
- Ovi, 26
- S60, 9
Nokia Siemens Networks, 28, 36, 52
North Atlantic Treaty Organisation (NATO), 22
Novarra, Inc., 14
NTT
- DoCoMo, 65
Nuance Communications, 12
Numéricable, 15
NZ Communications, 44, 67
O
O3SIS AG, 23
Omnicom
- OMD, 4, 26
OMTP Limited, 8
OnMobile Global Ltd, 8
Open Handset Alliance (OHA)
- Android, 11, 31
Opinion Matters, 33
Opinion Research Center, 12
Option International, 23
P
P&T Luxembourg, 5
- LuxGSM, 5
P4 Sp. z o.o., 39
Pace plc, 16
Pacific Mobile Telecom (PMT), 3
People’s Group
- Shaadi.com, 59
People Telecom, 49
PKN Orlen, 38
Polkomtel, 38-39
- Plus GSM, 38
Polska Grupa Energetyczna (PGE), 38
- Polskie Sieci Elektroenergetyczne (PSE), 38
Procter & Gamble Co., 57
Promotora de Informaciones, S.A. (Grupo PRISA)
- – Televisão Independente (TVI), 31
Providence Equity Partners
- KDG Holding GmbH (Kabel Deutschland), 20
PTC, 38-39
Publicis Group
- Bartle Bogle Hegarty, 4, 23, 35
Q
QA, 71
Qatar Foundation Consortium, 70
Qatar National Bank (QNB), 71
Qatar Telecom (Qtel), 70-73
Qualcomm, Inc.
- BREW, 14
R
Rádio e Televisão de Portugal (RTP)
- RTP Mobile, 31
Raymond James & Associates, Inc., 13
Reliance-Anil Dhirubhai Ambani Group
- Reliance Communications (RCom), 42-43, 51, 57, 60
Research In Motion, 11, 15, 23, 26, 29, 63
- BlackBerry, 11, 15, 23, 26, 29, 63
- – 9000 Storm (Vodafone-VZW), 23
S
Safaricom, 43-44, 70
SAFRAN Group
- Sagem Télécommunications, 16
Samsung, 37, 52
Scholz & Friends AG, 4, 23
SEACOM, 43-44
Seznam.cz, 36
Shanghai Stock Exchange, 49
Singapore Telecom, 47, 56
- Optus (Australia), 47
SOFTBANK CORP
- SOFTBANK MOBILE, 4, 8-9, 11, 65
- Son, Masayoshi, 8
Sony
- Sony Music Entertainment, 6
- Sony Pictures Entertainment, Inc.
- – AXN, 31
Sony Ericsson, 7, 37, 52
- SensMe, 7
Sprint Nextel, 14
Standard Bank, 4
Storage Technology Services (StorTech), 45
Supreme Council for Information and Communications Technology (ictQATAR), 72
Symbian Ltd/Symbian Foundation
- Symbian Foundation, 13
- Symbian OS, 11
T
Tata Group
- Tata Communications, 43
- – Neotel (see also separate listing), 43
TCL Communication, 52
Technology
- 2G, 8, 13, 15, 22, 27-28, 37, 42, 44, 46, 50, 52, 56-57, 59-60, 62
- – CDMA, 13, 50, 56, 60
- – EDGE, 22, 52
- – GSM, 8, 22, 27, 37, 42, 46, 52, 56-57, 59-60, 62
- – PHS, 65
- 3G, 5, 12, 15, 18-19, 22, 28, 31, 33, 36, 44, 48-50, 52-53, 56, 65-66
- – HSDPA, 5, 12, 15, 18-19, 22, 28, 31, 33, 36, 44, 48-50, 52-53, 56, 65-66
- – TD-SCDMA, 52-53
- – UMTS, 18, 36
- – WCDMA, 13, 53
- 4G, 8-9, 13, 37, 53
- – 3GPP Long Term Evolution, 8-9, 37, 53
- – Long-Term Evolution Frequency Division Duplex (LTE FDD), 53
- – Long-Term Evolution Time Division Duplex (TD-LTE), 53
- – Long Term Evolution (LTE), 8-9, 37, 53
- – WiMAX, 44, 70
- Billing, 6, 9, 47
- Bluetooth, 7, 29
- BREW, 14
- CRM, 8
- DRM, 6
- DSL, 18, 20
- Fibre, 15, 43-45, 59, 67
- Fixed-mobile convergence (FMC), 19, 52
- FM, 7
- GPS, 7, 22
- IM, 23, 31, 63
- IMAP4, 26
- IP, 15, 19, 21, 30
- IVR, 53
- Linux, 11, 13
- M2M, 12, 22
- microSD, 35
- MP3, 6
- MVNO, 49
- OMTP, 8
- OSS, 11
- PDA, 19
- Personal computer, 6, 13, 23-24, 31, 33, 35, 52, 65
- – Netbook, 13, 24, 33, 35, 52
- POP3, 26, 63
- R&D, 51-52
- RAN, 41
- SIM, 6, 22, 49
- SMS, 12, 28, 31, 33-34, 37, 39, 41, 54, 66, 72
- Spectrum, 7, 13, 16-17, 47, 60, 65
- Symbian OS, 11, 13
- SyncML, 23
- Telematics, 12
- TV, 19-21, 31, 38, 54
- – DVB-H, 38
- – IPTV, 21
- ULL, 41
- VSAT, 44
- W-LAN, 33, 65
- Widgets, 8-9, 18
- Windows, 11, 22, 24, 26, 31, 63
- – Windows Mobile, 11, 22, 24, 26
Telecom Egypt, 68
Telecom Italia, 20, 27
- HanseNet, 20
- Telecom Italia Mobile, 27
Telecom New Zealand, 67
Telefónica Group, 6-8, 15-17, 20, 24, 26, 28, 30, 33
- Telefónica España, 15, 28, 33
- Telefónica Europe (O2), 15-17, 20, 24, 26, 30
- – Germany, 15-16, 20, 24
- – Ireland, 15, 24, 26
- – UK, 6, 16-17, 24, 26, 28, 30, 33
- Telefónica Moviles, 15, 33
Telekomunikacja Polska SA (TPSA, see also France Télécom), 38
- PTK Centertel Sp. z o.o., 38-39
Telenor ASA, 5, 37
- Pannon GSM, 37
- Total Access Communication PLC (dtac), 5
Telkom Kenya Ltd (Orange Kenya), 43-45
Telkom South Africa, 4, 6, 43-44, 43-46
- Vodacom Group (See also separate listing), 4, 6, 43-46
Telstra, 47, 66-67
- TelstraClear, 67
Tempo OMD, 4, 26
Terra Firma Capital Partners (TFCP)
- EMI Group Ltd, 6
Thomson SA, 16
Time Warner, 15, 31
- CNN, 31
Transnet, 21
Turkcell, 20
TVI, 31
Twitter, Inc., 34, 67
U
UBS, 4
V
Vector Limited, 67
Verizon Communications, 4, 6, 8-9, 11-14, 27, 37, 45, 53
- Seidenberg, Ivan, 9
- Toben, Doreen, 13
- Verizon Wireless, 4, 6, 8-9, 11-14, 27, 37, 53
- – ALLTEL Corporation, 11, 13
- – LTE Innovation Centre, 9, 12
- – McAdam, Lowell, 11
- – Mobile Web Games and Apps Store, 14
- – Morris, Scott, 13
- – Open Development Initiative (ODI), 13
- – TALKS, 12
- Vodafone Omnitel, 9, 11, 17, 27-28
Viacom, Inc.
- MTV Networks, 16, 31
Vivendi, 3, 6, 15-20, 31, 38-39, 57
- Canal Plus, 31, 57
- Polska Telefonia Cyfrowa (PTC), 38-39
- SFR (Société Française de Radiotéléphone), 15-16, 18-20
- – Esser, Frank, 18
- – Israel, Jean-Christophe, 18
- – Neuf Cegetel
- – - AOL France, 15
- – - Club Internet, 15
- – Pacte SFR Pro, 19
- – Tele2 France, 15
- – Young Talents, 16
- Universal Music Group, 6
Vodacom Group, 4, 6, 43-46
- Beelders, Wally, 44
- Congo, 45
- Gateway Communications, 44-45
- Group, 45-46
- Lesotho, 45
- Makate, Nkosana, 46
- Mozambique, 45
- Please Call Me, 46
- South Africa, 43-46
- Tanzania, 45
- Uys, Pieter, 45
- Vodacom Business, 44
Vodafone Group
- Africa & Central Europe
- – Africa, 4, 42-46, 51
- – Czech Republic, 15, 36-37, 70
- – Ghana, 4, 42, 45-46
- – Hungary, 37
- – Kenya (see also Safaricom), 43-45, 70
- – Poland (see also Polkomtel), 38-39
- – Romania, 39, 41
- – South Africa (see also Vodacom), 4, 6, 43-46, 51
- – Turkey, 20, 24, 58
- Asia Pacific & Middle East, 4
- – Asia, 4-5, 23, 55, 59, 63-64
- – Australia, 4-5, 47-49, 64, 66
- – - Crazy John’s (see also separate listing), 49
- – China (see also China Mobile), 4, 6, 8-9, 11, 37, 48-54
- – Egypt, 4, 45, 58, 68
- – Fiji, 3, 5, 55
- – India, 4-5, 7, 43, 51, 56-60, 62-65
- – - Indus Towers, 56, 58, 62
- – - Shared Service Centre, 57-58
- – Japan, 5, 65
- – Middle East, 4, 51, 68, 71
- – New Zealand, 5, 24, 58, 66-67
- – Pacific, 3, 64
- – Qatar (see also Vodafone and Qatar Foundation and Vodafone Qatar), 4, 70-73
- Ex-executives
- – Barron, Niall, 24
- – Morrow, Bill, 5
- Executives
- – Banwell, Mike, 33
- – Beck, Gyorgy, 37
- – Bond, Sir John, 4
- – Boorman, Dave, 49
- – Brislen, Paul, 66-67
- – Colao, Vittorio, 7-8, 67
- – Combes, Michel, 16
- – De Kroon, Erik, 27
- – Donovan, Paul, 4
- – Dowidar, Hatem, 5
- – Edward Goff, 48
- – Ellerbeck, Thomas, 22
- – Gatti, Anna, 5
- – Geldmacher, Jan, 22
- – Ghosh, Asim, 56-57
- – Gründgens, Gregor, 23
- – Hann, Michael, 22
- – Henderson, Shan, 27
- – Hildebrand, Carmen, 21
- – Jeffery, Nick, 3, 6
- – Jonah, Samuel Esson, 4
- – Joussen, Friedrich, 20-22
- – Knook, Pieter, 6
- – Kremling, Hartmut, 22
- – Kuerten, Jens, 21
- – Laurence, Guy, 29, 34
- – Maher, Grahame, 70-71, 73
- – Massida, Deigo, 21
- – Mendes Dias, Joao, 8
- – Mundy, Jeni, 28
- – Nagpal, Harit, 58
- – Odenhoven, Harry, 5
- – Pill, Bernd, 22
- – Read, Nick, 4
- – Reeves, Andy, 48
- – Rosenberger, Frank, 22
- – Ruloff, Volker, 22
- – Shalfoon, Kursten, 66-67
- – Shea, Colin, 36
- – Stanners, Russell, 67
- – Venn, David, 42
- – Verna, Michele, 22
- – Vlachopoulos, Nikis, 24
- – Walz, Peter, 22
- – Weusthoff, Achim, 22
- Group, 3-8, 11, 14, 21, 24, 26-27, 30, 38, 43, 45-46, 48, 53, 55-57, 62, 65, 67, 68, 70-71
- – Americas (see also Verizon Wireless), 8-9, 11-14
- – ASPire Group, 48
- – Vodafone Global Enterprise, 3, 5-6
- Marketing, 4-5, 8-9, 21-23, 26-27, 29, 34-35, 55, 58
- – Betavine, 9
- – Internet Services, 6, 37
- – Messenger Millionaire, 31
- – Vizzavi (Vodafone live!), 5
- – vodafone.com, 71
- – Vodafone Lab (Italy), 9
- – Vodafone Mobile Clicks, 34
- – Vodafone One, 66
- – Vodafone Warriors (New Zealand), 66
- – Your mobile phone still has a lot of energy, 28
- Partner Markets, 5, 55, 62
- – Caribbean (Digicel), 3, 55
- – Japan (SoftBank), 65
- – Luxembourg (Tango), 5
- – Thailand (dtac), 5
- Products and services
- – Address Book Synchronisation, 23
- – Advantage (Ireland), 26
- – Backup&Restore (Germany), 21
- – Call Me, 46
- – Cartela Vodafone (Romania), 39
- – Casa, 30
- – Election Alert (India), 57
- – Family, 49, 56, 71
- – Find&Go (UK), 7
- – Knock Out (Malta), 28
- – Max Value (Malta), 28
- – Max Value Friends (Malta), 28
- – Mobile Broadband, 7, 9, 15, 17, 33, 35, 44
- – Mobile Connect, 23
- – Mobile Email, 26, 63
- – Mobile Internet (UK), 12, 21, 23, 30, 34, 36-37, 50, 67
- – Mobile Office, 24
- – MobileTV, 31, 38
- – MyVodafone Xpress (Australia), 47
- – Otello (Germany), 23
- – Please Call Me (Egypt), 46
- – Professional (Greece), 23
- – Ready to Go, 57
- – Secure Remote Access (UK), 33
- – Smart60+ (Malta), 29
- – Smart (Malta), 28
- – T1 Net (Portugal), 30
- – Tango, 5
- – Terminals
- – - BlackBerry, 15, 23, 26, 29
- – - Storm (Research In Motion), 23
- – - USB Modem, 34-35
- – - USB Modem Stick, 26
- – - Vodafone 225 (ZTE), 36
- – - Vodafone 231, 34
- – TopUP and Go (UK), 35
- – Total Plan, 30
- – Vodafone Avantaj (Romania), 39
- – Vodafone Business, 30
- – Vodafone Complet in Retea (Romania), 39
- – Vodafone Europe, 16
- – Vodafone Messenger, 31
- – Vodafone Music, 6-7
- – Vodafone One Tribe (New Zealand), 66
- – Vodafone pentru Tineri (Romania), 41
- – Vodafone Pro, 30
- – Widget Manager, 9
- – Widget Zone, 9
- R&D, 4, 8-9, 51-52
- – Competence Centre, 21
- – Joint Innovation Lab (with China Mobile, SoftBank Corp., and Verizon Wireless), 4, 8-9
- – Test and Innovation Centre, 21
- Strategy, 4, 23, 27, 70, 73
- – Total Communications, 45
- – Transition Support Programme, 42
- Vodafone Foundation, 11, 42, 70
- – Group, 11, 70
- – World of Difference, 70
- Western Europe, 15, 28
- – France (see also Vivendi/SFR), 3, 15-16, 18-20
- – Germany, 4, 7, 9, 15-16, 20-24, 26, 37-38
- – - Arcor, 21-23
- – Greece, 24
- – Ireland, 5, 15, 24, 26
- – Italy, 9, 11, 17, 27-28
- – Malta, 28-29
- – Netherlands, 5, 24, 29, 34
- – - Mobilising the Internet, 5
- – Portugal, 4, 8, 26, 29-31
- – Spain, 9, 15, 28, 33, 37, 49
- – UK, 4-6, 9, 15-17, 23-24, 26-31, 33-35, 49
- – - Central Telecom, 30
- – - Yes Telecom, 35
Vodafone Qatar Q.S.C., 4, 70-73
- Maher, Grahame, 70-71, 73
W
Weather Investments
- Orascom Telecom, 51, 68
- – Mobinil (see also France Télécom), 68
Weglokoks, 38
Western Europe, 15, 28
- Belgium, 5
- Channel Islands, 62
- France, 3, 15-16, 18-20, 38, 43, 46, 51, 68
- – Legal, 19
- Germany, 4, 7, 9, 15-16, 20-24, 26, 37-38
- – Bundesnetzagentur für Elektrizität, Gas, Telekommunikation, Post und Eisenbahnen (BNetzA, RegTP, FNA, or German Federal Network Agency), 24
- Greece, 24
- Ireland, 5, 15, 24, 26
- Italy, 9, 11, 17, 27-28
- Jersey, 37
- Luxembourg, 5
- Malta, 28-29
- Netherlands, 5, 24, 29, 34, 36
- Portugal, 4, 8, 26, 29-31
- Scotland, 8
- Spain, 9, 15, 28, 33, 37, 49
- – Comisión del Mercado de las Telecomunicaciones (CMT), 33
- Turkey, 20, 24, 58
- United Kingdom (UK), 4-6, 9, 15-17, 23-24, 26-31, 33-35, 49
- – Digital Britain, 17
- – Government, 16-17
- – Office of Communications (Ofcom), 17
Windstream Corp., 13
WIT Software SA, 31
Woosh Wireless Ltd, 66-67
WorldxChange Communications Ltd, 67
WPP
- J Walter Thompson Co., 4
Y
Yahoo!, 26-27, 63
- Yahoo! Messenger, 63
Z
Zain Group (MTC/Celtel), 42-43, 46, 51
- One Network, 73
- OpCos (Zain/Celtel/MTC), 42-43, 46, 51
- – Africa, 42, 46, 51
- – Ghana, 42, 46
- – Kenya, 43
- – Madagascar, 46
- – Malawi, 46
- – Nigeria (Vmobile), 46
- – Sudan, 51
ZTE Corporation, 36, 52
- Vodafone 225, 36
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