Telefonicawatch Report #53 February-March 2011 Snapshot
12 April 2011
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Snapshot of Telefonicawatch, report #53. Click through for: the Executive Brief from this month’s report; an Extract from the report; or to contact us for more information about the full 106-page report, this industry standard monthly report service, and ongoing subscription access.
Table of Contents
4 Telefónica Q4/FY10 results
4 Telefónica delivers decent FY10, but Q4 disjointed
4 Overview
4 Table 1: Telefónica Group, financial highlights Q4 and FY10
5 Capex growing, and seemingly set to remain elevated
5 Table 2: Telefónica Group, capex, Q4 and FY10
6 Regions: Reliance on LatAm growth increasingly striking
6 Table 3: Telefónica Group, revenue by region, Q4 and FY10
6 Figure 1: Telefónica Group, revenue by region, FY07 vs FY10
7 Table 4: Telefónica Group, OIBDA by region, Q4 and FY10
7 Figure 2: Telefónica Group, OIBDA by region, FY07 vs FY10
8 Table 5: Telefónica Group, organic revenue, OIBDA, operating income and capex, FY10
8 Latinoamérica becoming profit centre
9 Internet uptake supports mobile and fixed access growth
9 Table 6: Telefónica Group, customer numbers (‘000), Q4 FY10
10 2011 forecasts muted after eight years of hitting targets
11 Atento Group
11 Table 7: Atento Group, financial highlights, Q4 and FY10
11 Analyst reaction: weakness in Spain remains focus
13 Telefónica España
13 FY10 results: decline worsens in face of competition
13 Table 8: Telefónica España, financial highlights, Q4 and FY10
14 Telefónica claims irrational forces at play in Spain
15 Table 9: Telefónica España, customer numbers (‘000s), Q4 FY10
16 Fixed decline looking less carefully managed
16 Table 10: Telefónica España, wireline business, revenue by type, Q4 and FY10
17 Mobile data far from compensating for slumping voice
17 Table 11: Telefónica España, wireless business, revenue by type, Q4 and FY10
17 Table 12: Telefónica España, wireless business, key performance indicators, Q4 FY10
18 Telefónica Latinoamérica
18 FY10 results: Vivo deal puts LatAm growth in overdrive
18 Table 13: Telefónica Latinoamérica, financial highlights, Q4 and FY10
19 Rising contract customers a precursor to mobile broadband growth?
19 Telesp recovering from difficulties
20 Table 14: Telefónica Latinoamérica, customer numbers (‘000), Q4 FY10
20 Brazil leads the way; Mexico up and coming
20 Brazil
20 Argentina
21 Chile
21 Mexico
21 Venezuela
22 Table 15: Telefónica Latinoamérica, revenue by country, Q4 and FY10
23 Table 16: Telefónica Latinoamérica, OIBDA by country, Q4 and FY10
25 Telefónica Europe
25 FY10 results: mobile data growing, but margins still tight
25 Table 17: Telefónica O2 Europe, financial highlights, Q4 and FY10
26 Table 18: Telefónica O2 Europe overall, customer numbers (‘000), Q4 FY10
27 OpCos
27 O2 UK considered well positioned for 2011
27 Table 19: Telefónica O2 Europe, revenue by country, Q4 and FY10
28 O2 Germany: acquisition‑fuelled powerhouse
29 Smaller O2 units continue battling the elements
29 Table 20: Telefónica O2 Europe, OIBDA by country, Q4 and FY10
30 Telefónica Group
30 Acquisitions and disposals
30 Telefónica completes tender for outstanding Vivo shares
30 Telefónica still considering Atento IPO
30 Corporate social responsibility
31 Telefónica linked to Polkomtel sale
31 Financial reports
32 Key rejects speculation over E-Plus acquisition
32 Applications
32 WAC commercial launch welcomed by Telefónica
32 Financial reports
33 Telefónica affirms commitment, but is managing expectations
33 Mobile operating systems
34 WAC pitched as an extension of Telefónica’s own developer efforts
34 Telefónica trumpets BlueVia
34 “…out of context…”
34 Key on mobile future
35 Telefónica promotes international reach, and telco experience
36 Telefónica announces Frigo application folder
36 Range of supported operating systems supports LatAm deployment
37 Telecom Italia set for spring Frigo launch
37 WAC credentials highlighted
37 Telefónica I+D announces Frigo Reflections
37 Qualcomm recommendation app deployed by Telefónica
38 Telefónica ties with RIM for BlackBerry App World
38 O2 to offer pre-loaded eBay apps
39 Strategy
39 Telefónica highlights ICT potential at congress
39 Broadband growth unstoppable, emerging markets to take smart device lead
40 Growth demands investment; Alierta hints at content providers truce
41 Alierta upbeat on digital benefits for telcos
41 Telefónica International Wholesale Services
41 Interoute and TIWS sign deal
42 Telefónica Multinational Solutions
42 Fujitsu signs Telefónica for mobile services in Europe
42 UK unit seals the win
42 International partnership agreements now bearing fruit
44 Telefónica España
44 Contracts
44 Telefónica participates in Andalusia contract
44 Cloud services
44 Telefónica trumpets Castilla‑La Mancha cloud contract
44 Contracts
44 Telefónica secures public sector contracts
45 Financial services
45 Telefónica partners with rivals for NFC
45 A first step on the road to a standard mobile payment environment
45 Applications
46 Movistar España partners MoneyGram
46 Market statistics
46 Movistar share slips as competition heats up
47 Alternative service providers also taking broadband share
47 Broadband‑prompted number porting gnaws at Movistar fixed base
47 Corporate social responsibility
48 Network
48 Telefónica calls for fibre suspension in Viladecans
48 Telefónica to demand guarantees for wholesale access
48 Corporate social responsibility
48 Network
49 Partners
49 Telefónica selects Alcatel-Lucent for femtocells
49 Devices
50 Telefónica selects Morpho for smart interactive services
51 Pricing and tariffs
51 Movistar offers 25% call discount to new customers
51 Discount signals Telefónica fightback as market share tumbles
51 Movistar adds benefits to bundles
51 Mobile payments
52 Products and services
52 Movistar second line offering launched
52 Technology provider: Telefónica ties with fonYou for cloud‑based service
52 JAJAH overlooked for virtual connection
52 Sponsorship
53 Interactive advertising launched in Spain
53 Mobile TV relaunched by Movistar
54 Research
54 Telefónica highlights conferencing and SIM innovation
54 Multi‑conferencing with 3D sound
54 ID-supplemented SIM cards
55 Telefónica Latinoamérica
55 Regional developments
55 Investment fund for LatAm confirmed
55 Telefónica launches Tokes messaging system
55 Regional developments
56 Regional partnerships
56 ZTE to launch flagship Movistar handset in Latin America
57 Synchronica expects featurephone expansion in LatAm
57 Assurant wins LatAm wireless insurance partnership
58 Acision boasts Latin American messaging deal
59 Telefónica to deploy Myriad’s social-networking solution
59 MasterCard j-v still to decide m-payment platform
60 MasterCard Chief Executive on Telefónica deal
61 Argentina
61 Mobile security unit launched by TIS
61 Telefónica launches virtual IP centre
61 Argentina
62 Brazil
62 Vivo emphasises contract focus
62 Brazil building significant financial services customer base
62 Vivo branding for unified business confirmed
62 Brazil
62 Telefónica testing IPv6 deployment
63 VendTek trumpets Telefónica Brazil contract
63 Telefónica trumpets network performance
63 New social network launched by Telefónica
64 Chile
64 Movistar Chile targeting innovation
64 Calls for shake-up to Chile market
64 Chile
64 Telefónica Chile sees TV growth
66 Colombia
66 XIUS wins Telefónica contract
66 ETB wins Movistar interconnection dispute
66 Ecuador
66 Panama
67 Peru
67 Focus on criminal prosecutions continues
67 Terra Networks
67 Terra to provide mobile coverage of Olympics in LatAm
67 Peru
68 Venezuela
68 Local mobile production commences in Venezuela
68 Venezuela
69 Telefónica Europe
69 Appointments
69 O2 Germany appoints new Consumer Sales Director
69 O2 UK appoints new Head of Strategy
69 Appointments
70 Czech Republic
70 O2 cuts data roaming charges…
70 …also cuts data costs for domestic occasional users
70 Czech Republic
71 O2 and T-Mobile CZ to share 3G network
71 O2 launches new fixed-line tariffs and bundles
71 Czech Republic
72 Germany
72 O2 names partners for LTE rollout
72 Czech Republic
72 O2 Czech Republic joins Think Big programme
72 O2 refreshes website, introduces e-billing
73 Regulator cuts Germany MTRs
73 Germany
74 O2 Germany wins smart meter contract from Zabel
74 Other M2M initiatives highlighted
74 Germany
75 O2 launches BlueVia and new apps
75 Germany becoming a “smartphone market”
75 Germany
76 O2 partners ITIS for PrecisionTraffic
76 Germany
77 O2 Germany reduces data roaming charges
77 Germany
77 Telefónica O2 Germany to be re‑named
78 Ireland
78 O2 launches O2 Money in Ireland
78 Ireland
79 Slovakia
79 O2 trumpets success of O2 Moja Firma
79 Slovakia
80 United Kingdom
80 O2 switches on 3G 900MHz network in London
80 United Kingdom
81 O2 selects NSN and Ericsson for 3G network upgrades
81 United Kingdom
82 Ofcom to cut MTRs by 80%
82 United Kingdom
83 Dunne: LTE to be used like “M6 toll road”
83 United Kingdom
84 O2 confirms H2 mobile money launch, but no NFC just yet
84 NFC still core, but not to be rushed
84 United Kingdom
86 O2 building a financial services customer base
86 Wider uses for NFC also under consideration
86 United Kingdom
87 O2 plans £70m advertising campaign to emphasise value
87 G4S signs O2 for smart meter rollout
87 United Kingdom
87 O2 re-launches Approved Partner Programme
88 O2 trumpets success of O2 More
88 United Kingdom
88 BT’s Livingston dismissive of O2 Wi‑Fi plans
89 Gregory: Location‑based marketing is the future
89 United Kingdom
89 O2 not to offer iPad 2
90 O2 launched Joined Up for fixed-line resellers
90 O2 selects Momac as sole ringtone provider
90 United Kingdom
90 Thompson: O2 Learn leading family market charge
91 O2 selects Mi-Pay for top-up services
91 New O2 age‑verification system sparks user complaints
91 United Kingdom
91 Thompson: O2 Learn leading family market charge cont’d
92 O2, Orange and Vodafone trial IMB
92 United Kingdom
92 O2 launches O2 Academy TV
93 O2 ups fixed-line prices
93 United Kingdom
93 O2 staff support pension changes
94 AAISP cries foul over unsolicited calls to customers
94 United Kingdom
94 O2 retains Carbon Trust Standard
95 Associates and investments
95 China Unicom
95 China Unicom selects Ericsson for GPON contract
95 China Unicom to launch new smartphones
95 China Unicom
96 China Unicom launches Wophone OS
96 China Unicom
97 China Unicom maintains 3G market share
97 Telecom Italia
97 TI to reshuffle top management
97 Telecom Italia
98 TI sells Etecsa stake for $706m
98 Telecom Italia
99 Telecom Italia adds Application Manager to TIM Store
99 Telecom Italia linked with fibre provider sale
99 AgCom green-lights TI’s FTTH service
99 Telecom Italia
99 Telecom Italia launches 100Mbps network in Venice
100 Telecom Italia wins Consip contract
100 Telecom Italia
100 Telecom Italia launches Collabor@
101 Index
Index
SYMBOLS
2 Circles, 90
3V Transaction Services, 78
A
A2A SpA, 99
Academy Music Group (AMG), 92
- O2 Academy, 92
Acision, 58
Actimax, 90
Adidas, 88
Admosphere, 70
Adobe Systems, 33
Alcatel-Lucent, 49
Alibaba, 96
Alstom, 42
América Móvil, 12, 21, 31, 57
- Claro, 57
Andrews & Arnold (AAISP), 94
Anschutz Entertainment Group (AEG), 75
Apax, 31
Apple, 32, 33, 49, 75, 89, 95, 96
- iOS, 33, 96
- iPad, 49, 80, 89, 95
- iPhone, 28, 80, 87, 95
Archibald Ingall Stretton, 84, 87, 92
Ardencomm, 90
Assurant Solutions, 57
AUTELSI, 44
Autorità per le Garanzie nelle Comunicazioni (AGCOM, Italy), 99
Avenir, 87
B
Banco BPI SA, 11
Banesto Foundation, 45
Bank of Scotland, 84
Barclaycard, 84
Bernstein, 31
Bess Mobile, 56, 68
BG Group
- British Gas, 87, 88
billiger.de, 75
BlackBerry App World, 38
Blackstone, 31
BMW, 76
Bouygues Telecom, 42
BT Group, 82, 88, 89
- Openzone, 88, 89
Bundesnetzagentur für Elektrizität, Gas, Telekommunikation, Post und Eisenbahnen (Federal Network Agency for Electricity, Gas, Telecommunications, Postal Service and Railways, BNA/BNetzA/RegTP, Germany), 72, 73
C
Campus Party, 62
Carbon Trust Standard, 94
Cawley Nea\TBWA, 78
CERMI, 47
China Mobile, 33, 96, 97
China Telecom, 97
China Unicom
- WoPhone, 96
Cisco Systems, Inc., 44
CIT, 51
City of Viladecans, 48
Cloud, The, 88, 89
CMT (Spain), 14, 46, 47, 48
Communications Workers Union, 93
ComReg, 78
Comtact, 90
Congress of Smartcards, Identification and Payments, 51
Consejo de Seguridad Nuclear, 44
Consip SpA, 100
CoolPad, 96
Correos y Telegrafos, 44
Coupies, 75
D
DailyDeal, 75
Daisy Distribution, 87
Dell, 96
Deutsche Telekom, 33, 73, 77
- T-Mobile, 70, 71, 89
- Czech Republic, 70, 71
Digital Living Network Alliance (DLNA), 50
Divenno Holdings, 70
- Dial Telecom, 70
Dopod, 96
E
eBay, 38
- Skype, 52, 100
EMC, 44
Empresa de Telecomunicaciones de Bogota (ETB), 66
E.ON, 88
Ericsson, 33, 36, 53, 81, 95, 96, 99
ESIC Business School, 45
ETB, 66
Etecsa, 98
European Union, 70, 77, 84
- European Commission, 70, 82
European University of Madrid, 45
Euskaltel, 44
Everything Everywhere
(Orange/T-Mobile UK), 80, 82, 84, 88
Executel, 90
F
Facebook, 59, 63, 72, 76, 81
FastWeb, 99
Federal Network Agency, 72
Financial Services Authority, 84
Findim, 98
- Marco Fossati, 98
fonYou, 52
Fossati family, 98
France Télécom, 33
- Orange,
33, 45, 46, 47, 48, 84, 89, 92
- Spain, 45, 46
- UK, 92
Fujitsu, 42, 44
G
G4S, 87, 88
Gartner Group, 39
Generali Assicurazioni, 97
Goldman Sachs, 12, 69
Gome Electrical Appliances, 96
Google, 33, 40, 52, 75, 96, 100
- Android, 33, 36, 38, 75, 96, 99
- YouTube, 72, 76, 92
Government of Castilla-La Mancha, 44
Grupo Werthein, 98
GSM Association (GSMA), 45, 92
- Mobile World Congress, 32, 34, 36, 39, 40, 54, 67, 75, 89, 99
Guardia di Finanza (Italy), 97
Guinness, 88
H
Hewlett-Packard, 45
HID Global, 96
Honda, 88
House of Fraser, 88
Huawei, 33, 55, 68, 72, 96
Hutchison Whampoa
- H3G, 80
- UK, 82
I
ICS, 90
Impresa, 100
Innova, 55, 64
Instituto Municipal de Informatica de Barcelona, 44
Intel, 45
Interoute, 41
Intesa Sanpaolo, 97
Investec Securities, 11, 82
Itaucard, 62
ITIS Holdings, 76
- ITIS Deutschland, 76
J
JCR, 31
K
Korea Telecom, 31, 33
L
La Caixa, 31, 51
LG, 33, 53, 92
Lyra Network, 74
M
Magtel, 44
Marek Lieberberg Konzertagentur (MLK), 75
Marks and Spencer, 88
MasterCard, 59, 60, 86
Mazda, 81
Mediobanca, 97, 98
Metroweb SpA, 99
Microsoft, 96, 100
- Windows Mobile, 36, 96, 99
- Windows Phone 7, 38
- Xbox, 81
Mi-Pay, 91
MobilKom, 70
MoCo, 87
Modern Communications, 90
Momac, 90
MoneyGram International, 46
Motorola, 96
MSN, 57
MVNOs, 46
Myriad Group, 59
N
National Union of Teachers, 90
NEC, 45
Nokia, 53, 61, 66, 68, 70, 95, 96
Nokia Siemens Networks, 72, 81
Npower, 88
O
Ofcom (UK), 73, 80, 82, 83
Olympic Games, 67, 84
- Beijing (2008), 67
Omnicom Group, Inc.
- Organic, 8
Orascom, 31
P
PayPal, 69
Peach Telecom, 90
Performance Telecom, 90
PKN Orlen, 31
Polkomtel, 31
Polskie Sieci Elektroenergetyczne (PGE), 31
Portugal Telecom, 18, 30
PROTEGELES, 47
Publicis Groupe
- ZenithOptimedia, 87
Pyramid Research, 39
Q
Qualcomm, 37
- Xiam Technologies, 37, 99
QUALCOMM, 37
R
Rafin, 98
RedVoiss, 64
Regions
- APAC
- China, 33, 95, 96, 97
- EMEA
- Austria, 42, 69
- Belgium, 42, 82
- Czech Republic, 25, 29, 31, 32, 69, 70, 71, 72, 77
- Denmark, 42
- Europe, 4, 5, 6, 7, 8, 9, 10, 11, 14, 19, 25, 26, 27, 28, 29, 31, 32, 33, 34, 38, 39, 41, 42, 45, 46, 52, 58, 69, 70, 72, 73, 76, 77, 78, 82, 84, 98
- France, 33, 42, 78
- Germany, 5, 25, 28, 32, 42, 52, 69, 70, 72, 73, 74, 75, 76, 77, 79, 81, 82, 88
- Ireland, 25, 29, 42, 78, 84
- Italy, 37, 42, 97, 98, 99, 100
- Luxembourg, 42
- Netherlands, 31, 42, 82
- Norway, 42, 77
- Poland, 31, 42
- Portugal, 18, 30, 42
- Slovakia, 29, 31, 79
- Spain, 4, 9, 10, 11, 12, 13, 14, 30, 31, 33, 34, 37, 42, 44, 45, 46, 47, 48, 49, 51, 52, 53, 54, 57, 89
- Sweden, 42
- Switzerland, 42, 69, 77
- UK, 12, 25, 27, 34, 38, 42, 49, 52, 57, 62, 69, 72, 73, 75, 76, 78, 80, 81, 82, 83, 84, 86, 87, 88, 89, 90, 91, 92, 93, 94
- Latin America, 4, 5, 6, 8, 9, 11, 12, 18, 19, 21, 31, 34, 36, 39, 41, 52, 55, 56, 57, 58, 59, 60, 67, 68, 97
- Argentina, 19, 20, 22, 23, 36, 57, 61, 97, 98
- Brazil, 9, 10, 11, 12, 19, 20, 21, 22, 23, 30, 34, 36, 55, 57, 59, 62, 63, 97, 98
- Central America, 22, 23, 69
- Chile, 20, 21, 22, 23, 55, 64, 68
- Colombia, 19, 22, 23, 66
- Cuba, 98
- Ecuador, 66
- Mexico, 5, 20, 21, 34, 36, 67, 69
- Panama, 66
- Peru, 19, 20, 22, 23, 55, 67
- Venezuela, 20, 21, 36, 56, 68, 69
- North America
- Canada, 69, 76
- USA, 32, 64, 76
Research In Motion, 38, 45, 74, 87, 95
- BlackBerry, 38, 74, 87, 95
- App World, 38
Ringfoto Group, 76
Royal Bank of Scotland, 84
- NatWest, 78, 84
Royal KPN, 31, 32, 42, 75
- E-Plus, 32, 73, 75
R Raphael & Sons, 78, 84
Rugby Football Union, 78
S
Samsung, 33, 45, 53, 86, 96
Sears Communications, 90
Securities and Exchange Commission, 32
Secuware, 54
Siemens, 72, 81
Simfy, 74
SK Telecom, 31
Skype, 52, 100
Sofora, 98
Sony
- PlayStation 3, 81
Sony Ericsson, 33, 53, 96
Starbucks, 81, 88
Stirling Square Capital Partners, 99
Strategy Analytics, 56
Symbian, 36, 38, 96
Synchronica, 57
T
Talk Straight, 90
Technologies
- 2G, 72, 80, 81
- CDMA, 48, 70, 71
- 3D sound, 54
- 3D TV, 67
- 3G, 20, 38, 49, 53, 68, 71, 72, 80, 81, 83, 92, 95, 97
- HSDPA, 56
- 4G
- LTE, 28, 32, 72, 80, 81, 83, 95, 96
- Bluetooth, 56
- Broadband, 5, 9, 12, 14, 15, 16, 18, 19, 20, 21, 25, 26, 27, 29, 32, 36, 39, 40, 41, 44, 47, 49, 51, 58, 63, 64, 71, 72, 75, 80, 81, 82, 83, 89, 90, 93, 94, 95, 96, 97, 100
- CCTV, 61
- Cloud computing, 44, 96, 100
- DWDM, 41
- e-Health, 64
- electronic ID (eDNI), 54
- e-readers, 98
- Ethernet, 50
- Femtocell, 49
- FTTH, 55, 99
- GPRS, 73
- GPS, 76
- GSM, 45, 62, 81, 92, 97
- HSPA+, 80
- ICT, 29, 39, 41, 44, 55, 61
- Interactive Mobile Broadcast (IMB), 92
- IP, 40, 52, 54, 61, 64, 90
- IPTV, 53, 55, 67, 71
- IPv6, 62
- Java, 36, 55, 99
- Linux, 96
- LLU, 9, 15
- M2M, 46, 62, 74, 76, 87, 88
- MMS, 34
- Mobile TV, 53, 78, 92
- Multi-Operator Radio Access Network (MORAN), 71
- NFC, 45, 51, 78, 84, 86
- P2P, 17
- SaaS (Software as a Service), 100
- SIM, 45, 50, 52, 54, 73, 74, 79, 87, 88, 96, 98
- Smart metering, 87, 88
- SMS, 17, 25, 34, 51, 55, 60, 70, 74, 79, 84, 87
- TD-SCDMA, 96
- TV, 9, 15, 19, 20, 26, 50, 53, 64, 67, 70, 71, 77, 78, 79, 92, 98
- UMTS, 80
- VoIP, 52
- WCDMA, 96
- Wholesale line rental, 15
- WLAN, 50
- Wi-Fi, 40, 50, 56, 80, 87, 88, 89
Telco SpA, 97, 98
Telecom Argentina, 20, 97, 98
Telecom Italia, 20, 37, 97, 98, 99, 100
- Bernabe, Franco, 97, 98
- Luciani, Luca, 97
- Patuano, Marco, 97
- Telecom Italia Mobile, 97
- TIM Brasil, 97
- TIM Store, 99
Telefónica Group, 4, 5, 6, 7, 8, 9, 10, 11, 14, 21, 30, 31, 32, 33, 34, 35, 36, 37, 38, 39, 41, 42, 46, 57, 58, 60, 62, 73, 74, 89, 98, 99
- Ability Awards, 47
- Applications and development
- BlueVia, 34, 35, 36, 75
- Frigo, 33, 36, 37
- Frigo Reflections, 37
- O2 Litmus, 34
- Tokes, 55
- TVStar, 63
- WAC, 32, 33, 34, 37
- Associates and investments
- China Unicom, 95, 96, 97
- Portugal Telecom, 18, 30
- Telecom Italia, 20, 37, 97, 98, 99, 100
- Atento, 10, 11, 30
- Bluevia, 34, 35, 36, 75
- España, 5, 6, 7, 8, 9, 10, 13, 14, 15, 16, 17, 44, 45, 46, 47, 48, 49, 50, 51, 52, 53, 54
- Movistar Remesas, 46
- Telefónica Soluciones, 44
- Universal Service Obligation, 29
- Europe (O2), 25, 26, 27, 28, 29, 34, 38, 49, 58, 62, 69, 70, 71, 72, 73, 74, 75, 76, 77, 78, 79, 80, 81, 82, 83, 84, 86, 87, 88, 89, 90, 91, 92, 93, 94
- Be Un limited (UK), 78
- Czech Republic, 27, 29, 69, 70, 71, 72, 77
- Germany, 27, 28, 29, 69, 70, 72, 73, 74, 75, 76, 77, 79, 81, 88
- HanseNet Telekommunikation, 5, 25, 28, 77
- Ireland, 27, 29, 78, 84
- JAJAH, 52
- Litmus, 34
- O2 Foundation, 72
- O2 Media, 27, 86, 88, 89
- Slovakia, 29, 79
- Think Big, 72, 94
- UK, 27, 29, 34, 49, 62, 69, 72, 75, 78, 80, 81, 82, 83, 84, 86, 87, 88, 89, 90, 91, 92, 93, 94
- Executives
- Alierta, César, 4, 10, 31, 39, 40, 41, 55, 98
- Álvarez-Pallete Lopez, Jose Maria, 20, 55
- Bieler, Gregor, 69
- Cahill, Jonnie, 78
- Cowdry, Sally, 87
- Craggs, Christian, 69
- de Lima, Roberto, 62
- Dev, Vivek, 35, 74
- Dowd, Ben, 69, 87
- Dunne, Ronan, 83
- Earle, Jonathan, 91
- Esser, Dirk, 74
- Fernández Valbuena, Santiago, 10, 14, 21, 73
- Field, Tanya, 36, 37
- Gamero, José Miguel, 67
- Gayo, Emilio, 58
- Geyr, Felix, 94
- Gregory, Shaun, 88, 89
- Kennedy, Maggie, 87, 90
- Key, Matthew, 26, 27, 28, 29, 32, 34
- Le Brocq, James, 84, 86
- Lee-Smith, Simon, 42
- Linares, Julio, 5, 33, 98
- Malvido, Luis Antonio, 71
- Maslen, Claire, 86
- Mata, Joaquin, 38, 57
- McGuigan, John, 79
- Parton, James, 34, 35
- Povah, Glyn, 38, 90
- Pruchnow, Johannes, 74, 76
- Purdy, Nigel, 80, 81
- Saiz, Fernando, 64
- Schuster, Rene, 72, 73, 75, 77
- Shurrock, Stephen, 78
- Skee, Jasmine, 92
- Smith, Jaime, 69
- Thompson, Gav, 90, 91
- Valenzuela, Javier, 64
- Valles, José, 34, 35
- Vela, José Ramón, 41
- Fundación Telefónica, 5, 18, 66
- Global New Services, 35, 41, 74
- Latinoamérica, 5, 6, 7, 8, 9, 10, 18, 19, 20, 22, 23, 55, 56, 57, 58, 59, 69
- Argentina, 22, 23, 61
- Brazil, 9, 10, 19, 22, 23, 30, 62, 63
- Cable Magico, 67
- Chile, 22, 23, 64
- Colombia, 22, 23, 66
- Ecuador, 22, 23
- Innova, 55, 64
- Mexico, 22, 23
- Peru, 22, 23, 67
- Telefónica Ingeniería de Seguridad, 61
- Telefónica International Wholesale Services, 41
- Uruguay, 22, 23
- Venezuela, 22, 23, 68
- Vivo, 5, 8, 10, 12, 18, 19, 20, 22, 23, 30, 57, 59, 62
- Wayra, 55
- Products and services
- Aplicateca, 45
- Aula365, 51
- DUO, 51
- Imagenio, 53
- Internet Pack Spezial, 73
- Joined Up, 87, 90
- La Segunda Línea de Movistar, 52
- Mi Cobertura Móvil, 49
- Mobile banking, 64
- mobile payments, 51
- Mobiles Internet Ausland, 77
- Movistar Prime, 56
- Movistar TV, 67
- My O2, 72
- NA!HLAS, 71
- NA!PISTE, 71
- O2 Active, 90
- O2 Calling, 71
- O2 Data Pack 200, 73
- O2 Fair, 79
- O2 Home Phone, 93
- O2 Internet, 70, 71
- O2 Laptop Flat, 73
- O2 Learn, 90, 91
- O2 Mobile Internet, 71
- O2 Money, 27, 62, 78, 84
- O2 More, 75, 88
O2 My Firm (Moja Firma), 79
- O2 NEON, 70, 71
- O2 o, 25, 71, 73, 78, 79, 87, 94
- O2 TV, 71
- O2 wifi, 88
- Pay & Go, 89, 91
- pay-TV, 53, 67
- Pixbox, 51
- Speedy (Latinoamérica), 63
- Virtual IP Central, 61
- Telco SpA, 97, 98
- Telefónica Emisiones, 32
- Telefónica I+D, 37, 54, 89
- Telefónica Multinational Solutions, 42
- Terra, 67
Telenor, 31, 33, 42
TeliaSonera, 31, 48
- Yoigo (Xfera), 46, 47, 48
Tesco, 27, 88
- Tesco Mobile, 27
Texas Pacific Group, 31
Transport for London, 86
- Oyster Card, 86
TVA, 63
Twitter, 59, 63, 72, 76
U
United Nations, 30
- Executive Committee of the Leadership Development Programme (LEAD), 30
Universal Telecom, 90
Universidad Politècnica de Valencia, 54
V
VCCP, 87
VCE Alliance (Cisco, EMC, VMWare), 44
VendTek Systems, 63
- Now Prepay Servicos, 63
Verizon, 33, 42
- Verizon Global Wholesale, 42
Visa, Inc., 51, 78, 84, 86
Vodafone Group, 27, 31, 32, 33, 34, 44, 45, 46, 47, 52, 70, 73, 80, 82, 92, 99
- Czech Republic, 70
- Germany, 73
- Spain, 45, 46
- UK, 27, 80, 82, 92
W
Waitrose
- Ocado, 88
Werthein family, 98
Wholesale Application Community (WAC), 32, 34
World Bank, 46
WPP plc, 89
X
XIUS, 66
Xumii, 59
Z
Zabel Group, 74, 88
ZTE, 33, 56, 68, 96
About Telefonicawatch
Report: #53
Covering: February-March 2011
Published: April 2011
Next report: May 2011
Ongoing tracking and insight into Telefónica Group; delivering valuable insight into the labyrinth that is Spain’s global telco giant.
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