Telefonicawatch Report #50 September/October 2010 Snapshot
10 November 2010
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Snapshot of Telefonicawatch, report #50. Click through for: the Executive Brief from this month’s report; an Extract from the report; or to contact us for more information about the full 50-page report, this industry standard monthly report service, and ongoing subscription access.
Table of Contents
1 Executive brief
4 Telefónica Group
4 Financial reports
4 Telefónica launches, and partly cancels, bond issue
4 Hit by macro‑economic concerns
4 Telefónica holds 1.1% of equity in treasury
5 Operations
5 Telefónica re-organises in Latin America…
5 Financial reports
5 Associates and investments
6 …with changes also implemented at Group‑level
6 Marketing
6 Ferran Adrià to become Telefónica brand ambassador
6 Corporate social responsibility
6 Marketing
7 Partners
7 Telefónica and Telenor announce partnership agreement
7 Products and services
7 UC and managed mobility promoted at Movilforum
7 Executives
8 Research
8 Telefónica trumpets user experience research facilities
8 Executives
8 Alierta facing stock losses
9 Strategy
9 Valbuena on “austerity”, Brazil, and mobile data
9 Valbuena emphasises Telefónica robustness
9 Telefónica ups expectations for Brazil
9 Suppliers
10 Key on mobile broadband and O2
11 Telefónica España
11 Contracts
11 Telefónica wins Mutua Madrileña communications deal
11 Devices
11 LG phone to be Movistar’s first Windows Phone 7 device
11 Contracts
11 Telefónica wins university contract
12 Market statistics
12 Statistics suggest Spanish fixed‑line still strong
12 Mobile payments
12 Sitges NFC trials see significant interest
12 Industrial relations
12 Telefónica ducks national strike clash
13 Trials illuminate areas of debate on business model
13 Industrial relations
13 Telefónica accepts responsibility to maintain services during strike action
15 Network
15 Movistar trumpets mobile broadband upgrade
16 Ono to compete with Telefónica on fibre
16 Partners
16 Telefónica España looks for UK suppliers
16 Telefónica partners to bridge scale gap
16 Partnerships
16 Movistar España ties with fashion chain
17 Ballmer meets Linares as Windows Phone 7 launched
17 Openwave highlights Telefónica deal
17 Social networking
17 Tuenti Chief Executive steps down
18 Pay-TV
18 Movistar launches on‑demand movies
18 Bringing TV and personal content together a step towards genuine convergence?
19 Oregan wins Telefónica digital TV contract
19 Pricing and tariffs
19 Movistar overhauls domestic tariffs
20 Telefónica Latinoamérica
20 Regional partners
20 OnMobile investing $75m on Telefónica project
20 Argentina
20 Telefónica encourages app development
20 Argentina
21 Movistar trumpets smartphones, heralds iPhone 4
21 Telefónica trumpets CCTV achievements
21 Brazil
21 Telefónica makes first Vivo payment and takes the reins
22 Local regulatory clearance triggers payment
22 PT influence removed from Vivo Board
22 Telefónica exits PT board
22 Synergies could hit EUR4.2bn
23 Vivo‑Telesp integration not to be rushed
23 Telefónica recognises fibre failures
23 Chile
24 Telesp tipped by brokers
24 Vivo m‑banking pilot imminent
24 Brazil planning a rapid expansion in mobile payment
25 Ecuador
25 Telefónica services united under Movistar brand
25 Mexico
25 Mexican spectrum issue cleared by authorities
25 Mexico
27 Peru
27 Telefónica boasts of customer service improvements
27 Telefónica meets gov’t to discuss network security
27 Telefónica launches new corporate services
27 Peru
27 Telefónica fibre investment garners publicity
28 Additional M2M apps also unveiled
28 Telefónica claims success for paperless billing
28 Venezuela
28 Movistar brand updated
28 Venezuela
29 Movistar Negocios trumpeted in Venezuela
29 New mobile data tariffs from Movistar
30 Telefónica Europe
30 Devices
30 O2 to offer new Windows Phone 7 handsets
30 Czech Republic
30 O2 adds new channels and packages to O2 TV
30 Czech Republic
31 O2 launches eHealth trials
31 Germany
31 HanseNet integration to cost 1,100 jobs
31 Germany
32 O2 calls on regulator to detail long‑term MTR strategy
32 O2 ties with VerbaVoice for transcription service
33 UK
33 O2 signs roaming deal with Manx targeting travellers
33 O2 plans monitoring service for elderly and vulnerable
33 Germany
33 Ireland
33 Slovakia
34 O2 selects Globalpark for feedback management
34 O2 blocked from widening 900MHz usage to 3G
34 Slovakia
35 Operators to provide mobile infrastructure on the Tube
35 United Kingdom
36 Cowdry: the O2 approach to brand extensions
36 Maintaining trust in the brand
36 United Kingdom
38 O2 to launch mass‑market NFC in London first
38 O2 wins PAYG category at Mobile Broadband Awards
38 Fares better in PC Pro judging
38 United Kingdom
39 Yankee Group: O2 lacks branding in mobile broadband
39 O2 supports online Q&A service for young people
39 United Kingdom
40 Associates and investments
40 China Unicom
40 Unicom approaches ten million 3G subscribers
40 China Unicom
41 China Unicom invites tenders for 40G WDM equipment
41 Customer registration implemented in China
41 Mobile payment scheme goes live
41 China Unicom
42 Apple “snubs” Unicom with independent iPad sales
42 China Unicom
42 Telecom Italia
43 China Unicom sets up Singapore subsidiary
43 Telecom Italia
43 Altnets walk away from NGN talks
43 Telecom Italia
44 TI given go‑ahead for contentious unbundling fee hike
44 Telecom Italia trumpets all‑in‑one cloud platform
44 Telecom Italia
45 TI wins Indonesia tender
45 Telecom Italia opens eBook store
45 Telecom Italia
46 Index
Index
A
AA, 20
Adrià, Ferran (Chef, El Bulli), 6
Aeroporti di Roma, 44
Agcom (Italy), 43
Agip, 34
Alcatel-Lucent, 16, 41
Anatel, 22
Apple, 10, 13, 21, 31, 35, 36, 41, 42
- iPad, 21, 31, 42
- iPhone, 10, 21, 31, 35, 36, 41, 42
Autorità per le Garanzie nelle Comunicazioni (AGCOM, Italy), 44, 45
B
Banco Itaú, 24
Bank of Scotland, 4
Barclays
- Barclays Capital, 24
Bibletstore, 45
British Airways, 7
British Broadcasting Corporation, 30
BSkyB, 35
BT Group, 39, 43
- Openzone, 39
Bundesnetzagentur für Elektrizität, Gas, Telekommunikation, Post und Eisenbahnen (Federal Network Agency for Electricity, Gas, Telecommunications, Postal Service and Railways, BNA/BNetzA/RegTP, Germany), 32
C
China Telecom, 42
China UnionPay, 41
Citroen, 33
London Stock Exchange, 5
Cloud, The, 39
CMT (Spain), 12
COLARIS, 27
Committee on Transport & Communication (Peru), 27
Consip SpA, 44
COOP Jednota, 34
China Mobile, 40
China Telecom, 40, 41, 42
D
Dell, 38
Deutsche Bank, 10, 40, 42
Deutsche Telekom, 6, 31, 45
- T-Mobile, 30, 38, 39
- Czech Republic, 30
- UK, 38
E
El Bulli, 6
Ericsson, 16, 41
Etecsa, 43
European Brand Institute, 6
European Regulators Group, 34
European Union, 34
- European Commission, 34
Everything Everywhere
(Orange/T-Mobile UK), 34, 35
F
Facebook, 25
Federal Network Agency, 32
France Télécom, 43, 45
- Orange, 38, 39
- UK, 38
Fitch, Inc., 20
Fitel (Peru), 27
G
Globalpark, 34
Goldman Sachs, 4, 9
Google, 32
- Android, 32, 38
Greater London Authority, 35
H
High Court, 30
High Tech Computer Corp. (HTC), 11, 30
H&M, 16
HSBC, 4
Huawei, 41
Hutchison Whampoa, 35, 38
- H3G
UK, 34, 35, 38, 39
I
Industrial and Commercial Bank of China, 41
INE (Spanish statistics office), 12
International Consolidated Airlines Group, 7
International Telecommunications Union, 27
IPS Institute, 35
J
JD Power, 36
L
La Caixa, 12, 38
Ladbrokes, 35
LG, 11
London Underground, 35
LVMH, 6
M
Macquarie, 40
MasterCard, 24
Microsoft, 11, 17, 30
- Windows Phone 7, 11, 17, 30
Ministry of Communications and Transportation (Mexico), 25
Ministry of Industry and Information Technology (China), 40
Mondadori, 45
Motorola, 21
Movilforum, 7
MVNOs, 33
Myriad Group, 9
N
National Centre for Youth Mental Health (Ireland), 33
National Health Service (UK), 36
News Corp.
- BSkyB, 35
NII Holdings, Inc., 25
Nokia, 6, 21
Nokia Siemens Networks, 16
Novatel Wireless, 15
O
Ofcom (UK), 34, 39
Office of Fair Trading
- Competition Appeal Tribunal
(CAT), 34
Omnicom Group, Inc.
- Agency Republic, 36
OMV, 34
OnMobile Global, 20
Ono, 16
Openwave, 17
Optimus, 11
Orascom
- Wind Telecomunicazioni SpA, 43
Oregan Networks, 19
P
Pegatron, 41
Portugal Telecom, 21, 22, 23
Q
QUALCOMM, 42
R
Redecard S.A., 24
Regions
- APAC
- China, 40, 41, 42, 43
- Hong Kong, 40, 43
- Japan, 38, 43
- Malaysia, 43
- Singapore, 43
- EMEA
- Czech Republic, 5, 9, 30
- Denmark, 7
- Europe, 4, 5, 6, 7, 9, 10, 13, 15, 18, 20, 30, 31, 33, 34, 38, 42, 43, 44, 45
- France, 9, 41, 42, 43, 45
- Germany, 5, 9, 30, 31, 32, 33
- Ireland, 4, 33
- Isle of Man, 33
- Italy, 9, 42, 43, 44, 45
- Netherlands, 44
- Norway, 7
- Portugal, 4, 21, 22, 23
- Slovakia, 30, 33, 34
- Spain, 5, 6, 7, 8, 9, 11, 12, 13, 15, 16, 17, 19, 21, 22, 25, 28, 33, 38
- Sweden, 7
- UK, 10, 12, 16, 30, 33, 34, 35, 36, 38, 39
- Vatican City State, 33
- Latin America,
5, 6, 7, 9, 18, 20, 22, 27
- Argentina, 5, 20, 21
- Brazil, 5, 9, 21, 22, 23, 24, 42
- Central America, 5, 6
- Chile, 5, 23
- Colombia, 5
- Ecuador, 5, 25, 28
- Mexico, 5, 20, 25
- Peru, 5, 27, 28
- Uruguay, 5
- Venezuela, 5, 28, 29
- North America
- USA, 23, 33, 41, 42
Research in Motion, 5, 28
- BlackBerry, 5, 28
Royal Bank of Scotland, 4
S
Sagem Wireless, 9
Samsung, 11, 13, 21, 31, 39
- Galaxy, 39
Shell, 34
Siemens, 16
Slovnaft, 34
Société Générale, 4
Sony, 35
Sony Ericsson, 21
Swisscom
- Fastweb, 43
T
TalkTalk plc, 39
Technologies
- 2G, 34, 40
- CDMA, 41, 42
- GSM, 34
- 3G, 15, 22, 27, 30, 33, 34, 40, 41, 42
- 3.5G, 17
- HSDPA, 33
- HSPA+, 15, 42
- 4G
- LTE, 10, 15, 17, 44
- Broadband, 9, 10, 12, 13, 15, 18, 19, 21, 27, 30, 31, 32, 35, 36, 38, 39, 40, 42, 43, 44, 45
- CCTV, 21
- Cloud computing, 17, 44
- SaaS (Software as a Service), 44
- Femtocell, 10
- FTTH, 23
- IP, 18, 27, 30, 38
- IPTV, 19, 23
- M2M, 28
- NFC, 12, 13, 38
- NGN, 10, 16, 23, 43
- SIM, 13, 31, 33, 41, 42, 44
- SMS, 33
- Telepresence, 11
- TV, 5, 13, 18, 19, 23, 25, 30
- VPN, 27
- WCDMA, 40, 41
- WLAN
- WiFi, 10, 39, 42
Tele2, 44
Telecom Italia, 42, 43, 44, 45
- BBned, 44
- Elletra, 43
- TIM Brasil, 42
Telefónica Group, 4, 5, 6, 7, 8, 9, 12, 17, 21, 22, 33, 38, 43
- Associates and investments
- Amobee, 5
- China Unicom,
40, 41, 42, 43
- Portugal Telecom,
21, 22, 23
- Telecom Italia,
42, 43, 44, 45
España, 11, 15, 16, 17, 18, 19, 33
- Universal Service Obligation, 13
- Europe (O2), 5, 6, 10, 18, 30, 31, 32, 33, 34, 35, 36, 38, 39
- Alice, 43
- Czech Republic, 30, 31
- Fonic, 31
- Germany, 30, 31, 32, 33
- HanseNet Telekommunikation, 31
- Happiness Guarantee, 39
- Ireland, 33
- Manx Telecom (Isle of Man), 33
- Slovakia, 33, 34
- Think Big, 6, 33, 39
- UK, 30, 31, 33, 34, 35, 36, 38, 39
- Executives
- Abellan , Juan Antonio, 28
- Alder, Steve, 30
- Alierta, César, 6, 7, 8, 33
- Alvarez, Cristina, 17
- Álvarez-Pallete Lopez, Jose Maria, 5, 17, 22
- Ansaldo, Guillermo, 11, 17
- Blasco, Luis, 5
- Caride, Eduardo, 5, 22
- Cowdry, Sally, 36
- Cuesta, Ignacio, 22
- Dowd, Ben, 33
- Escrig, Miguel, 6
- Faura, Kim, 6
- Fernández, Dennis, 27
- Fernández Valbuena, Santiago, 6, 9, 22
- Gayo, Emilio, 22
- Gilpérez López, Luis Miguel, 5
- Haas, Markus, 32
- Key, Matthew, 10
- Kriger, Andre, 23
- Kuntze, Roland, 34
- Linares, Julio, 17
- Montesano, Pablo, 12, 38
- Navarro, Eduardo, 6
- Nevado, Adrián García, 6
- Pickering, Anne, 39
- Revilla, Joseph, 28
- Schuster, Rene, 31
- Smith, Jaime, 5
- Valente, Antonio Carlos, 5
- Vila, Angel, 6
- Fundación Telefónica, 6, 25, 28
- Latinoamérica, 5, 6, 17, 20, 22
- Argentina, 5, 20, 21
- Brazil, 5, 22, 23, 24
- Chile, 23
- Ecuador, 25
- Movistar Negocios, 29
- Peru, 27, 28
- Telefónica Empresas, 28
- Telefónica International Wholesale Services, 7
- Venezuela, 28, 29
- Products and services
- Imagenio, 13, 18, 19
- Imagenio Videoclub, 18
- mobile payments, 12
- Movistar TV, 23
- Niggles and Narks, 36
- O2 Health, 36
- O2 Home Phone, 36
- O2 Joggler, 18
- O2 Money, 36
- O2 o, 32, 34, 39
- O2 TV, 30
- pay-TV, 5, 13, 25
- Telefónica Emisiones, 4, 5
- Telefónica I+D, 8
Telenor, 7
Televisa, 25
TeliaSonera, 4
Telkomsel, 45
Time Warner
- CNN, 30
Timico, 38
Tiscali SpA, 43
Transport for London, 35
Tuenti, 17
Twitter, 28, 31, 35
U
UBS, 40
UK Trade & Investment (UKTI), 16
Unilever, 6
United Nations, 27
University of Leeds, 35
USwitch, 36
V
VCCP, 34, 36
VerbaVoice, 32
Verizon, 7, 23, 41, 42
Verizon Communications, 23
- Verizon Wireless, 41, 42
Virgin Group, 38, 39
- Virgin Media, 38, 39
Virgin Media, 38, 39
Visa, Inc., 12, 13, 24, 38
- Visa Europe, 13
Vivo Participações, 5, 9, 21, 22, 23, 24
- Brasilcel N.V. (Telefónica-PT holding company), 21, 22, 23
Vodafone Group,
6, 30, 31, 34, 35, 36, 38, 39, 43
- Germany, 31
- Czech Republic, 30
- UK, 34, 35, 36, 38
W
Wikimedia Foundation
- Wikipedia, 20
Y
Yankee Group, 39
Z
Zacks Investment Research, 5
ZTE, 41
About Telefonicawatch
Report: #50
Covering: report_period
Published: November 2010
Next report: November 2010
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