Telefonicawatch, issue 2009.07 snapshot
7 September 2009
MAIN STORIES: Telefónica agreed to sell its stake in Meditel, its Moroccan joint venture with Portugal Telecom. The pair are to receive EUR400m each for their share in the company, which is being acquired by local investors. There were further rumours that a Telefónica acquisition of Telecom Italia’s German broadband business HanseNet was getting closer — rumours that could now gain credence as the Meditel sale generates funds. Telefónica was again linked with an acquisition of T-Mobile UK, a potentially pricier proposition. [p.3.]
Statistics from the Spanish regulator the CMT suggested the decline in Telefónica’s fixed-line base is accelerating, with a record numbers ported to altnets, and a decline in the total number of lines in the country. In the Spanish mobile sector, MVNOs also continue to rise, winning over half of net adds in Q2, as Movistar’s market share shrinks. Telefónica is also failing to defend its domestic broadband market share. [p.7.]
In Brazil, regulator Anatel lifted restrictions on Telefónica selling broadband products, after it was satisfied network improvement programmes were in place. The suspension spurred Telefónica to embark on a substantial PR campaign to highlight improvements, announcing just ahead of the resumption of broadband sales that the Telefónica network had been extended to another 91 cities as part of a Sao Paulo region-wide rollout. [pp.14-17.]
Oracle was awarded a contract to provide inventory management solutions to Telefónica O2 Czech Republic. Ericsson landed a contract to supply an IMS core system and VoIP application server to Telefónica Germany. [pp.28,31.]
Issue: 2009.07
Covering: August 2009
Published: September 2009
Next issue: August/September 2009
Delivering valuable insight into the labyrinth that is Spain’s global telco giant. A unique monthly report for the industry.
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- Below is a free taster from issue 2009.07 (August/September 2009), including an Executive Brief, Extract, Table of Contents and Index, giving a valuable snapshot of the full report.
EXECUTIVE BRIEF
MAIN STORIES: Telefónica agreed to sell its stake in Meditel, its Moroccan joint venture with Portugal Telecom. The pair are to receive EUR400m each for their share in the company, which is being acquired by local investors. There were further rumours that a Telefónica acquisition of Telecom Italia’s German broadband business HanseNet was getting closer — rumours that could now gain credence as the Meditel sale generates funds. Telefónica was again linked with an acquisition of T-Mobile UK, a potentially pricier proposition. [p.3.]
Statistics from the Spanish regulator the CMT suggested the decline in Telefónica’s fixed-line base is accelerating, with a record numbers ported to altnets, and a decline in the total number of lines in the country. In the Spanish mobile sector, MVNOs also continue to rise, winning over half of net adds in Q2, as Movistar’s market share shrinks. Telefónica is also failing to defend its domestic broadband market share. [p.7.]
In Brazil, regulator Anatel lifted restrictions on Telefónica selling broadband products, after it was satisfied network improvement programmes were in place. The suspension spurred Telefónica to embark on a substantial PR campaign to highlight improvements, announcing just ahead of the resumption of broadband sales that the Telefónica network had been extended to another 91 cities as part of a Sao Paulo region-wide rollout. [pp.14-17.]
Oracle was awarded a contract to provide inventory management solutions to Telefónica O2 Czech Republic. Ericsson landed a contract to supply an IMS core system and VoIP application server to Telefónica Germany. [pp.28,31.]
GROUP: Vodafone’s Chief Executive conceded that Telefónica had benefitted from its exclusive deals with Apple for the iPhone in Europe, but Telefónica’s other imminent exclusive high-profile device, the Palm Pre, was said to have seen demand slump in markets where it is already available. [p.4.]
An executive search company indicated that it is recruiting on behalf of Telefónica for building out new infrastructure in Latin America, and in relation to the network-sharing agreement reached with Vodafone in Europe. [p.5.]
ESPAÑA: Telefónica succeeded in securing a legal order to prevent rival Vodafone from advertising fixed-line service deals, when the technology utilised is based on mobile infrastructure. [p.6.]
A Telefónica FTTH network reportedly launched in Spain, although only in Bilbao and a Madrid municipality. VDSL2+ services are also expected to launch commercially, which could see 30Mbps broadband products made more widely available. Vodafone is to use the Telefónica ADSL network to launch its own broadband services, covering 30% of the country. [p.8.]
Telefónica signed a distribution deal with Fnac, which will see the retail chain’s 19 Spanish stores sell Telefónica’s entire portfolio of products from Movistar Zones . It is notable in this instance that the Movistar brand is being used in relation to both fixed-line and mobile products. [p.9.]
Solutions provider Olista was awarded a contract to provide a mobile user-experience platform for Movistar España, which is expected to support growth of premium mobile broadband services. [p.9.]
A simultaneous translation service was launched by Telefónica in Spain, in conjunction with platform provider Dualia, and translation service TST. The new offering, which supports seven major languages, is to boost the telco’s integrated communications management solutions portfolio. [p.10.]
Mobile termination rates will continue to decline on a glide path in Spain over the next two-and-a-half years, with Movistar’s rate to be slashed by 40% by April 2012. A new tax, which could cost Telefónica 0.9% of its annual gross revenue, moved a step closer to passing into law. [p.10.]
LATINOAMÉRICA: Telefónica is reportedly looking for new partners to support the rollout of IPTV and video-on-demand services in Latin America, with a request for proposals for set-top box and headend suppliers issued. Cisco and Harmonic were named as companies being encouraged to bid for contracts. [p.11.]
Ericsson highlighted its role in providing revenue assurance services to Telefónica across Latin America, while BMC Software said it had helped the telco save money on IT system implementation in several territories. [p.11.]
In Argentina, Telefónica extended availability of its Trío bundled voice, broadband and pay-TV service, which is offered in conjunction with DirecTV, but protested the prospect of a rival operator offering a similar bundle. In Brazil, there were indications that internet television plans were developing, with decoders mooted that enable internet content to be viewed on a television. Video-on-demand was also heralded for the Brazilian market. [pp.12,17.]
ECtel announced it had secured a deal with Vivo that will see existing ECtel fraud-management systems upgraded, which for the first time are available in Portuguese. [p.18.]
Vivo saw a slight increase in its market share and its market lead, in July 2009. However, in Colombia, Movistar market share tumbled, dropping 1.5 percentage points in a quarter. Complications in GSM deployment and a failure of competitive pricing were blamed for the slump. [pp.18,19.]
Mobile ticketing company Mobiqa trumpeted its relationship with Movistar Chile, which has seen the UK-based solutions provider deliver mobile ski passes and concert tickets for Movistar events. [p.19.]
3.5G services were heralded by Movistar Ecuador, which claims to offer the fastest-available mobile broadband speeds in the country, although availability is limited. It was suggested that rollout of new mobile infrastructure will see the Ecuador unit spend 30% more than anticipated on capital expenditure in 2009. Movistar Panama was said to have effectively combated new entrants to the market through its 3G rollout, and the unit promoted its expanding 3.5G coverage and availability of video-calling. 3.5G services were launched in some areas of Uruguay, and deployment of the technology was also expanded in Venezuela. [pp.20,23,25.]
Movistar Guatemala highlighted its UMTS 3G deployment, which was undertaken with Ericsson following earlier CDMA200-based rollouts. Movistar Mexico is expected to acquire spectrum licences in upcoming auctions, enabling it to offer 3G services across the country. [pp.21,22.]
The SpinVox voice-to-text service is set to launch on the Movistar Mexico network. In Peru, Telefónica claimed more than 500,000 customers for its fixed-wireless service FoneYa , which offers contract and pre-pay residential phone services targeted at the urban outskirts. [pp.22,24.]
There was speculation suggesting shady political manoeuvring around a rumoured deal that has supposedly involved Telefónica investing in a shipping company in Venezuela. [pp.27.]
TELEFÓNICA EUROPE: O2 Zaloha, a mobile back-up service in the style of O2 BlueBook, was launched in the Czech market. [p.29.]
O2 Germany said it would not block VoIP services over its 3G mobile network, stealing a march on larger competitors that are also apparently pondering a move feared by the industry as a revenue cannibaliser. [p.31.]
O2 Germany launched new simplified DSL tariffs, with options for bundling additional services. A new SHDSL product is also to be introduced to the company’s wholesale portfolio. O2 Germany is to participate in NFC trials with German rail operator Deutsche Bahn. [pp.32,33,34.]
O2 Advertising Services, intended to offer targeted advertising services to brand-owners, was launched in Germany. O2 Media, the UK mobile advertising unit, appointed ex-Vodafone executive Shan Henderson to lead its sales team. [pp.33,38.]
Mobile TV was launched by O2 Ireland, with daily and monthly passes for content from RTE and BSkyB. The BlackBerry Managed Service also launched in Ireland. [pp.34-35.]
New mobile termination rates were set in Slovakia, which favour O2 as the smallest player. In the UK, BT Group accused O2 of scaremongering over the effect of termination rate cuts. [p.36.]
The O2 UK marketing department is being restructured, as the company focuses on developing its reputation for services. [p.36.]
Telmap was awarded a contract to provide its Navigator solution to O2 customers with GPS-equipped handsets. After a slight delay, the Samsung Galaxy i7500 Android-powered handset was launched in the UK. [p.37.]
ASSOCIATES & INVESTMENTS: China Unicom confirmed it is to offer Apple’s iPhone exclusively in China. Telecom Italia expressed confidence in its turnaround, but may be forced to sell its interests in Argentina due to competition concerns. Portugal Telecom profit was hit by termination rate cuts and increased domestic competition. [pp.43-46.]
EXTRACT
Telecom and Unicom to undertake $1bn share swap
As Telefónicawatch published, news emerged that Telefónica and China Unicom are undertaking a $1bn (EUR700m) equity swap.
Following the transactions, Telefónica will hold an 8.06% stake in Unicom (up from 5.38%), which in turn will hold up to 0.892% of the Spanish telco. Both companies have the option to pay in cash or stock, making it potentially cash-neutral. Unicom will issue new shares, while Telefónica may release existing Treasury stock.
As a consequence, Unicom appears set to become the only non-Spanish core shareholder at Telefónica. While Telefónica is the largest foreign investor in Unicom, it is not alone, with South Korea’s SK Telecom holding a stake of around 3.8%.
Telefónica currently has a market valuation of around EUR80bn, while Unicom is valued at around HK$250bn. The Chinese mobile market leader, China Mobile, is the world’s largest player, by both market capitalisation and customer numbers.
The companies also confirmed a non-compete agreement, restricting sale of shares to, or investment in, rivals. Additionally, further cooperation was agreed in the areas of procurement (including handsets), infrastructure, roaming, mobile services, multinational clients, and R&D.
” We are delighted with this alliance, which will bolster both of our companies’ leadership positions, giving us a combined global customer base of nearly 550 million. ”
– Cesar Alierta, Chairman, Telefónica Group.
Whilst Telefónica’s desire to raise its stake in Unicom to 10% has been long-flagged, and thus making this step relatively unsurprising, Unicom’s reciprocal investment is unexpected and so more interesting.
Observers will be left pondering the strategic implications of this now bipartite equity-backed strategic alliance, although the development should not be entirely surprising, since Telefónica’s (and peer Vodafone’s) one-sided investment in a China telco was already looking rather quaint. China’s telecom market and sector valuations have rocketed and can now overshadow Western players, making it only natural that Telefónica and Unicom should opt to recalibrate their partnership on a more equal-footed basis.
Further questions relate to how the rebalanced alliance will affect the partners internationally, such as expansion into new emerging markets, and technologically (the Chinese market is rapidly catching up here, too). It also leaves unanswered how equity holdings will evolve; there had seemed deep State reservations about larger foreign stakes in Chinese players, but this reticence might ease should relationships become more reciprocal. The shift also coincides with the relative maturing of the Chinese market (and economy, generally), with local players taking greater interest in their own international expansion. Indeed, closer partnership with Telefónica could prove commercially advantageous to Unicom on multiple levels, such as: helping to ease political hurdles that often face assertive Chinese investment overseas; and providing the opportunity to better serve Chinese entities themselves expanding overseas.
[Further reference: Telefónica and Unicom to swap $1 billion in shares -- Reuters, 6 September 2009; Telefónica, China Unicom to Swap $1 Billion of Stock -- Bloomberg, 6 September 2009; Spain's Telefónica increases China Unicom stake -- AFP, 6 September 2009; Telefónica and Unicom to exchange $1bn in shares -- Financial Times, 6 September 2009.]
Rumours of unusual investments by Telefónica Venezuela
A blog by Caracas Gringo, a commentator who claims to be a journalist, analyst, and guest lecturer on US-Latin America issues for government bodies, has reported on alleged deals undertaken by Telefónica in Venezuela, suggesting that the telco has invested up-to-$500m (around 25% of its non-repatriated funds) in a local shipping company.
The money for the investment was also apparently placed with a state-controlled bank, Banco Confederado, and was said to be under threat of insolvency. The moves were posited as a strategy devised by Telefónica leadership and both Spanish and Venezuelan politicians to stave off the threat of the government of Hugo Chavez renationalising Movistar Venezuela.
Caracas Gringo claimed he had been informed by banking sources that the shipping deal has been finalised, but did not have further details of the name of the business or the sums involved. The deal was reportedly finalised while Spain’s Foreign Minister Miguel Angel Moratinos was on an official visit to Venezuela.
The blog claimed that the rumoured shipping company acquisition is the third “major strange deal” undertaken by a Spanish company operating in Venezuela, which the blog claimed hinted at corruption in the governments of both Spain and Venezuela.
The blogger also claimed El Nacional newspaper had written an extensive newspaper report on the alleged Telefónica deal with Banco Confederado based on information gathered by the blogger, but which was withdrawn after printing prior to distribution following political pressure on the publishers, and because of the government involvement of some of its owners.
The veracity of the claims cannot yet be ascertained by Telefónicawatch.
[Further reference: Movistar (Telefónica), Banco Confederado and shipping -- Caracas Gringo, 6 August 2009; Banco Confederado: Another Bolivarian duck? -- Caracas Gringo, 8 August 2009; Antonieta, Bobolongo and Banco Confederado -- Caracas Gringo, 21 August 2009.]
TABLE OF CONTENTS
3 Telefónica Group
3 Associates and investments
3 Acquisitions and disposals
3 Telefónica to sell Meditel stake for EUR400m
3 Telefónica closing in on Hansenet acquisition
4 Suppliers
4 Telefónica deals give credibility to SpinVox claims investor
4 Devices
4 Vodafone’s Colao bemoans ‘iPhone effect’
4 Pre hits problems in USA
5 Telco SpA
5 Employment
5 Telefónica recruits for LatAm and Europe network builds
6 Telefónica España
6 Devices
6 Movistar criticised in MiFi review
6 Competitors
6 Telefónica order against Vodafone for fixed-line claims
6 Devices
6 New BlackBerry Curve launched in Spain
7 Market statistics
7 CMT reports on telecoms market growth
8 Network
8 VDSL2 services predicted for Spain
8 Telefónica broadband network experiences “massive collapse”
8 Network
8 Telefónica FTTH makes commercial debut in Spain
8 Vodafone to launch ADSL services on Telefónica network
9 Society
9 Telefónica signs equal opportunities pledge
9 Partners
9 Telefónica signs retail distribution deal with Fnac
9 Telefónica España selects Olista for mobile platform
10 Products and services
10 Simultaneous translation service launched in Spain
10 Regulation
10 Termination rates to continue decline in Spain
10 New TV tax on telcos a step closer
11 Telefónica Latinoamérica
11 Regional partners
11 Regional partners
11 Telefónica requests bids for set-top box contract
11 BMC highlights Telefónica role
11 Ericsson highlights Telefónica revenue assurance deal
12 Argentina
12 Argentina
12 Telefónica bundled pay-TV services offered across Argentina
12 New Trío ad campaign launched
13 Argentina
13 “Comunidad Movistar” discounts to include fixed-line calls
13 Movistar Argentina offers free account management
13 Telefónica notes broadband traffic rise
14 Brazil
14 Internet use continues to rise in Brazil
14 Telefónica objects to rival’s bundled services plans
14 Brazil
14 Speedy sales ban lifted
15 Brazil
15 Telefónica in Brazil wins award
15 Telefónica sees success in cutting cable theft
15 Telefónica Brasil highlights broadband upgrade efforts
15 Mesquita emphasises training
15 De Beer on Telefónica’s corporate commitments
16 Brazil
16 Calls for greater broadband availability in Brazil
16 Further enhancements to Telefónica procedures announced
16 Support for block lifting highlighted
17 Telefónica rolls out broadband to 91 more cities
17 Telefónica plans further steps towards internet television
17 Video-on-demand trailed at ABTA conference
17 Telefónica service complaints drop
18 Brazil: Vivo
18 Vivo confirms iPhone 3GS availability
18 RIM app store launched in Brazil
18 Brazil: Vivo
18 ECtel wins Vivo deal
18 Vivo sees slight market share rise
18 Vivo consolidates online services
19 Chile
19 Fundación Telefónica highlights educational role
19 Colombia
19 iPhone 3GS launched in Colombia
19 Chile
19 Mobiqa highlights Movistar partnership
19 Colombia
19 Movistar hit as mobile subscriptions slip in Colombia
20 El Salvador
20 Movistar Colombia offers additional minute bundles
20 Ecuador
20 3.5G launched in Ecuador
20 Additional investment expected in Ecuador
21 Movistar Ecuador offers incentives for personal data
21 Guatemala
21 Movistar trumpets investment in network with Ericsson
22 Mexico
22 Movistar Mexico aims for new spectrum licences
22 Movistar Mexico to launch SpinVox
23 Panama
23 Video calling promoted in Panama
23 Movistar Panama expands 3.5G coverage
23 Movistar succeeds in pre-empting Claro threat — report
24 Peru
24 Peru
24 Telefónica claims success for fixed-wireless in Peru
24 Uruguay
24 3.5G launched in Uruguay
25 Venezuela
25 Movistar highlights new LG handsets
25 Venezuela
25 3.5G network expanded in Venezuela
25 Movistar Venezuela launches SMS prize draw
26 Venezuela
26 Fundación Telefónica marks ten years in Venezuela
26 Telefónica plans submarine cable repairs
26 Movistar runs promotion for infrequent users
26 Movistar Venezuela launches electronic top-up promotion
27 Terra
27 Terra trumpets new partner deals
27 Rumours of unusual investments by Telefónica Venezuela
28 Telefónica Europe
28 Czech Republic
28 TOCR picks Oracle inventory management suite
29 Czech Republic
29 TOCR launches back-up service
29 TOCR trumpets success of O2 ZERO
30 TOCR offers discounts and support to flood victims
31 Germany
31 Germany
31 Ericsson lands IMS contract
31 Ericsson continues to build Telefónica links
31 O2 opens up VoIP access
32 Germany
32 O2 Germany simplifies DSL offering
33 O2 launches new targeted ad platform
33 O2 adds SHDSL to wholesale line-up
34 Ireland
34 O2 signs up for Deutsche Bahn NFC project
34 Ireland
34 O2 Ireland launches mobile TV
35 Ireland
35 Isle of Man
35 BlackBerry Managed Service launched in Ireland
35 O2 Ireland takes lead in contract customers
36 Slovakia
36 McGuigan named O2 Slovakia Chief Executive
36 United Kingdom
36 O2 offers “try-before-you-buy” broadband
36 Slovakia
36 New termination rates set in Slovakia
36 United Kingdom
36 O2 UK restructures marketing department
37 United Kingdom
37 O2 ties with Telmap for GPS navigation offering
37 Android handset launched by O2 UK
38 United Kingdom
38 Rumours continue over iPhone deal
38 O2 Media appoints new head of sales
39 United Kingdom
39 O2 surpasses BT in customer connection numbers
39 O2 names new Accelerator partners
40 United Kingdom
40 Pickering reveals career influences
40 O2 tenders for public affairs business
40 BT accuses O2 of termination rate scaremongering
41 United Kingdom
41 Pickering reveals career influences cont’d
41 Dunne bullish on SME, enterprise plays
42 Devices
42 UK: Be Un Limited
42 Be offers term-time broadband contracts
42 Be Un Limited highlights
43 Associates and investments
43 China Unicom
43 Telecom and Unicom to undertake $1bn share swap
44 China Unicom
44 Apple confirms Unicom iPhone distribution deal
44 China Unicom reports declining H1 net income
45 China Unicom
45 China Unicom to spend CNY 10bn on widespread 2Mbps broadband
45 Telecom Italia
45 Telecom Italia
45 TI beats estimates, bullish on turnaround
46 Anti-trust body calls for TI to sell Telecom Argentina
46 Telecom Argentina voting ban overturned
47 Portugal Telecom
47 Termination rate cuts hit PT financials
47 PT plans to acquire transmitter business
49 Index
INDEX
A
ABTA, 17
Academy Music Group (AMG)
O2 Academy, 37
Agence Nationale de Réglementation des Télécommunications (ANRT), 3
Aker BioMarine ASA, 29
América Móvil, 18, 19, 22, 23
Claro, 18, 23
Comcel, 19
Slim, Carlos, 22
Telcel, 22
Anatel, 14, 15, 16, 18
AnyDATA Corp., 25
Apple, 4, 34, 35, 38, 44
iPhone, 4, 18, 19, 34, 35, 38, 44
Ariadne Capital Ltd, 4
Asicom Mobile Solutions, 19
AT&T, 42
B
Banco Confederado, S.A., 27
Barclay Communications, 38
Bebo, 36
Beijing CandidSoft Technology Co. Ltd, 43
Benjelloun Group, 3
Finance.com Group, 3
RMA Watanya S.A., 3
Berliner Verkehrsbetriebe (BVG), 34
BMC Software, Inc., 11
BSkyB, 34
BT Group, 38, 39, 40, 41, 42
Bundesnetzagentur für Elektrizität, Gas, Telekommunikation, Post und Eisenbahnen (Federal Network Agency for Electricity, Gas, Telecommunications, Postal Service and Railways, BNA/BNetzA/RegTP, Germany), 31
C
Carphone Warehouse
TalkTalk, 42
Chavez, Hugo (Venezuela), 27
Chime Communications plc
Bell Pottinger Group, 40
China Mobile, 43, 44
China Netcom, 43
China Telecom, 43, 44
Cisco Systems, Inc., 11
CMT (Spain), 7, 8, 10
CNDC (Argentina), 46
Collins Stewart, 4
Conatel, 21
Confederación Española de Organizaciones en Favor de las Personas con Retraso Mental (FEAPS), 9
Consumers’ Association
Which?, 42
Credit Suisse Group CS, 46
Credit Suisse First Boston, 46
CSOB Group, 28
D
Deutsche Bahn, 34
Deutsche Post
DHL, 28, 41
Deutsche Telekom
T-Mobile, 28, 31, 34, 36
Germany, 31
DHL, 28, 41
Digicel, 23
DirecTV, 12, 14
E
EasyJet plc, 41
eBay
Skype, 31
ECTel, 18
Ericsson, 11, 21, 24, 31
F
Ford Motor Co., 28
France Télécom
Orange, 7, 10, 36, 37, 42
Fundação de Proteção e Defesa do Consumidor (PROCON, Brazil), 16
G
Gartner Group, 22
Global Crossing, 26
Google, 4, 37
Android, 4, 37
Groupe Bull, 18
Groupe Caisse de Dépôt et de Gestion (Groupe CDG), 3
Fipar-Holding S.A., 3
Grupo Clarín, 14
Cablevisión, 14
FiberTel, 14
H
Hansenet, 3, 45
Harmonic, 11
Hewlett-Packard, 25
High Tech Computer Corp. (HTC), 4, 23
Huawei, 25
Hutchison Whampoa
H3G
UK, 40
Hyundai Group, 25
I
Internet Advertising Bureau (IAB), 38
Intuition Publishing Ltd, 39
Isle of Man Bowls Festival, 35
K
KKCG, 28
Kyocera Corp., 25
L
Lew TelNet GmbH, 31
LG, 25
London Web Ltd, 39
M
Management Recruiters Global (MRG), 5
McConnell’s Advertising, 34
Microsoft, 32
Mobiqa, 19
MoCo Communications Ltd, 37
Morgan Joseph & Co. Inc., 4
Motorola, 30
MVNOs, 7
N
Ness Technologies, Inc., 28
NewBay Software, 29
News Corp.
BSkyB, 34
Sky, 34
Twentieth Century Fox Film Corporation, 27
Nielsen, 14
NII Holdings, Inc., 4
Nokia, 22, 23, 30, 31
Novatel Wireless, 6
O
Ofcom (UK), 39, 40
Olista Ltd, 9
Omnicom Group, Inc.
DDB Worldwide, 12
DDB Argentina, 12
ONO, 8
Oracle, 28
Organic, 45
Oystercatchers, 40
P
Palm, 4
Pantech Corp., 42
Portugal Telecom, 3, 47
Meo, 47
TMN, 47
PPR S.A. (Pinault-Printemps-Redoute)
FNAC, 9
Publicis Groupe
Starcom MediaVest Group (SMG), 34
R
Raidió Teilifís Éireann (RTÉ), 34
Rede Teledifusora Independente, S.A. (Reti), 47
Reed Elsevier
In-Stat, 43
Regions
Africa
South Africa, 32
Africq
Morocco, 3
APAC
Australia, 32
China, 32, 43, 44, 45
Hong Kong, 32
Japan, 32
Malaysia, 32
New Zealand, 32
Singapore, 32
Taiwan, 32
EMEA
Andorra, 32
Austria, 32
Belgium, 32
Bulgaria, 32
Croatia, 32
Cyprus, 32
Czech Republic, 28, 29, 30, 32, 34
Denmark, 32
Estonia, 32
Europe, 4, 5, 8, 28, 29, 32, 33, 34, 36, 38, 39, 40, 47
Finland, 32
France, 9, 32, 44
Germany, 3, 4, 10, 31, 32, 33, 34
Greece, 32
Hungary, 32
Ireland, 4, 29, 32, 34, 35, 39
Isle of Man, 35
Israel, 32
Italy, 3, 5, 11, 32, 45, 46
Liechtenstein, 32
Luxembourg, 32
Monaco, 32
Netherlands, 32
Norway, 32
Poland, 32
Portugal, 3, 11, 32, 47
Russia, 32
Slovakia, 32, 36
Slovenia, 32
Spain, 4, 6, 7, 8, 9, 10, 14, 18, 27, 29, 31, 32, 34, 43, 44
Sweden, 32
Switzerland, 32
Turkey, 32
UK, 4, 14, 29, 32, 33, 34, 36, 37, 38, 39, 40, 41, 42
Vatican City, 32
Latin America, 4, 5, 11, 14, 17, 19, 22, 23, 25, 27
Argentina, 11, 12, 13, 14, 18, 22, 32, 46
Brazil, 11, 14, 15, 16, 17, 18, 27, 32, 45, 47
Central America, 31
Chile, 11, 18, 19, 32
Colombia, 11, 19
Ecuador, 19, 20, 21
El Salvador, 20
Guatemala, 21
Mexico, 18, 22
Panama, 23
Peru, 11, 24
Uruguay, 24
Venezuela, 25, 26, 27, 32
North America
Canada, 32
USA, 4, 14, 32, 42
Research in Motion, 27, 39
Research In Motion, 6, 18, 35
BlackBerry, 4, 6, 18, 35, 39
Rotcho Ltd, 34
Royal Ahold N.V. (Koninklijke Ahold N.V.), 28
Royal Bank of Scotland
NatWest, 36
Royal KPN
E-Plus, 31
S
Samsung, 27, 37
Secretaría de Comunicaciones (Secom, Argentina), 14
Signals Telecom Consulting, 19, 23
Sindicato dos Empregados no Comércio (SINDEC), 17
SK Telecom, 43
Skype, 31
Slovakian Telecommunications Office (TU), 36
Sony, 23
Sony Ericsson, 23
SpinVox, 4, 11, 22
Sprint Nextel, 4
T
Technologies
2.5G, 20
2G
Edge, 20
3G, 6, 18, 21, 22, 23, 24, 31, 34, 44
3.5G, 20, 23, 24, 25, 28
HSDPA, 20, 24, 34, 35
4G
LTE, 43
WiMAX, 17
ADSL, 8, 11, 30, 33
ATM, 26
Broadband, 3, 6, 7, 8, 9, 11, 12, 13, 14, 15, 16, 17, 18, 20, 21, 24, 25, 28, 31, 32, 33, 36, 38, 39, 42, 44, 45, 47
Business/Operations Support Systems (BSS/OSS), 28
DSL, 8, 32, 42
FTTH, 8
GPS, 37
GSM, 19
IMS, 31
IP, 11, 12, 17, 28, 31, 38
IPTV, 12, 17
ISDN, 30, 32, 39
MMS, 29, 33
Mobile TV, 34
NFC, 34
NGN, 31
R&D, 43
SHDSL, 33
SIM, 29, 30, 32, 37
SMS, 24, 25, 26, 29, 32, 33, 44
TV, 10, 11, 17
UMTS, 21
VDSL2, 8
VoIP, 31
WLAN, 32
Wi-Fi, 25, 37, 44
Telco SpA, 3, 5, 46
Telecom Argentina, 14, 45, 46
Telecom Italia, 3, 5, 45, 46
Bernabe, Franco, 45, 46
HanseNet Telekommunikation, 3
TIM Brasil, 18
Telecom Plus plc
Utility Warehouse, 42
Telefónica Group, 3, 4, 9, 22, 43, 47
Associates and investments
China Netcom, 43
China Unicom, 43, 44, 45
Portugal Telecom, 3, 47
Telecom Italia, 3, 5, 45, 46
España, 6, 7, 8, 9, 10
Movistar, 10
Universal Service Obligation, 16
Executives
Abril, Luis, 9
Aherne, Karl, 34
Alierta, César, 43
Alvarez, Cristina, 9
Bargues, Andrés, 12
Bartholomew, Steven, 40
Botas Bañuelos, Antonio, 34
Cowdry, Sally, 36
De Beer, Mariano Sebastián, 15
De Salterain, Pablo, 24
Dunne, Ronan, 41
Earle, Jonathan, 39
Folgueiras, Andrea, 31
Goulu, Juan Federico, 20
Gregory, Shaun, 38
Henderson, Shan, 38
Hodgers, David, 36
Johnson, Alistair, 36
Karas, Jan, 29
McGuigan, John, 36
McMullan, Ilona, 39
Mesquita, Paulo, 15
Pickering, Ann, 40
Prokopik, Tomas, 28
Pruchnow, Johannes, 33
Rampling, Peter, 36, 37
Schneider, Frantisek, 28
Schüler, Lutz, 31, 32
Sedivy, Juraj, 36
Tetiva, Bohdan, 29
Whelan, Paul, 35
Whelan, Ronan, 35
Fundación Telefónica, 12, 15, 19, 25, 26
Latinoamérica, 11, 25
Argentina, 12, 13, 14, 46
Brazil, 11, 12, 14, 15, 16, 17
Brazil (TVA), 17
Chile, 19
Colombia, 19, 20
Ecuador, 20
Mexico, 22
Peru, 24
Venezuela, 25, 26, 27
Meditel (Morocco), 3
Móviles, 11
Movistar, 4, 6, 7, 9, 10, 11, 12, 13, 19, 20, 21, 22, 23, 24, 25, 26, 27
Argentina, 12, 13
Chile, 19
Colombia, 19, 20
Mexico, 22
Venezuela, 25, 26, 27
O2 Europe
Be Un limited (UK), 42
Products and services, 29
Aula365 Speedy, 13
FonoYa, 24
mobile ticketing, 19
mpass, 34
O2 Load & Go, 36
pay-TV, 11, 12, 14, 17, 47
Speedy (Latinoamérica), 13, 14, 15, 16, 17, 24
TRIO, 12
Xda (O2), 42
Telco SpA, 3, 5, 46
Telefónica Europe, 4, 9, 19, 28, 29, 30, 31, 32, 33, 34, 35, 36, 37, 38, 39, 40, 41, 42
Accelerator Partner Programme, 39
Be Un limited (UK), 42
Czech Republic, 28, 29, 30
Germany, 31, 32, 33, 34
Ireland, 34, 35, 36
Manx Telecom (Isle of Man), 35
O2 Advertising Services, 33
O2 Group, 39
O2 Media, 33, 38
O2 TV, 30, 34
Slovakia, 36
UK, 19, 31, 36, 37, 38, 39, 40, 41, 42
Terra, 13, 27
Teléfonos de México (Telmex), 22
Televisa, 22
Telmap Ltd, 37
Time Warner
AOL, 42
CNN, 34
Tiscali SpA, 42
Travel Channel, 34
TST (Training Services & Technologies), 10
TVA, 17
U
United Nations, 24
V
Virgin Group, 40, 42
Virgin Media, 40, 42
Vivendi SA
Universal Music Group (UMG), 27
Vivo Participações, 18, 47
Vodafone Group, 4, 5, 6, 7, 8, 10, 28, 31, 34, 35, 38, 43
Germany, 31
Ireland, 35
Spain, 8, 10
UK, 4
VVCP, 34
W
Walt Disney, 13
World Bank, 46
International Centre for Settlement of Investment Disputes, 46
X
Xansa, 40
Xfera, 10
Y
Yahoo!, 38
Yoigo, 7, 10
Z
Zen Internet, 42
Zenprise, Inc., 39
ZTE, 20, 25
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