Telefonicawatch, issue 2009.05 snapshot
3 August 2009
There were reports that Telefónica is to centralise much of its global purchasing through Germany. The centre, in Munich could control as much as EUR17bn in annual spending on information systems, market products, and network infrastructure. [p.6.]
Issue: 2009.05
Covering: July 2009
Published: August 2009
Next issue: August/September 2009
Delivering valuable insight into the labyrinth that is Spain’s global telco giant. A unique monthly report for the industry.
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- Below is a free taster from issue 2009.05 (July 2009), including an Executive Brief, Extract, Table of Contents and Index, giving a valuable snapshot of the full report.
EXECUTIVE BRIEF
MAIN STORIES: Telefónica reported H1 FY09 results, showing a “solid” consolidated performance, although wider economic fall-out continues to take a toll. [p.3.]
Telefónica Chairman César Alierta was cleared on insider-trading charges by the Spanish criminal courts because the Statute of Limitations meant no sentence could be issued. The judges’ ruling reportedly indicated that Alierta’s conduct “would have constituted the elements of the crime” . Prosecutors are considering an appeal. [p.5.]
There were reports that Telefónica is to centralise much of its global purchasing through Germany. The centre, in Munich could control as much as EUR17bn in annual spending on information systems, market products, and network infrastructure. [p.6.]
O2 UK entered the financial services market in partnership with NatWest, offering two pre-paid Visa card products to its customer base, one of which targets the 13- to 16-year-old market. While the unit has trialled mobile payments using NFC technology, it indicated there are no plans to introduce a mobile-based payment element until there is wider support for the concept from retailers and handset manufacturers. [pp.33-35.]
In Brazil, Telefónica’s most important Latin American market, its fixed-line business has embarrassingly seen its right to sell broadband connections suspended due to ongoing network faults. The unit acted quickly to outline an emergency-upgrade plan, and senior executives including Latinoamérica Chief Executive Álvarez-Pallete took steps to reassure that problems would be remedied, with extra funds available if needed. [pp.18-21.]
GROUP: Telefónica appointed bankers to manage the prospective sale of its interest in Moroccan operator Meditel. There were rumours that a Telefónica bid for US operator Sprint was potentially in the wings. [p.3.]
Telefónica Group awarded NEC a contract to build a software-as-a-service platform for the telco. [p.4.]
As previously rumoured, Telefónica Europe and Telefónica España won exclusive deals to offer the new Palm Pré smartphone, which is due to be launched on the continent before Christmas. [p.4.]
In Brazil, it was ruled by the regulator that Telefónica and Telecom Italia are not linked, despite Telefónica’s stake in TI. Telefónica is a shareholder in the Telecom Italia-controlling consortium Telco SpA, which also saw a ruling that had required it to offer to buy-out minority shareholders in the Telecom Italia Brazilian mobile business overturned. Press reports suggested, somewhat improbably, that the two companies could now work together more closely in the Brazilian market. [pp.7-8.]
ESPAÑA: CMT customer-acquisition figures for the second quarter of 2009 saw Telefónica businesses in Spain struggle to keep up with smaller rivals as the company’s domestic market showed some signs of opening up. In the broadband sector, Telefónica claimed only 17% of net new customers in the period, while, in the mobile sector, Movistar was a net loser for the quarter. [pp.9-10.]
Telefónica performed poorly in a broadband speed review, compared to its cable rivals. Nevertheless, regional cableco R Cable is considering using Telefónica’s wholesale network to offer services outside of its existing footprint. [p.10.]
Movistar España signed an interoperability agreement with Vodafone and Orange to enable the wider use of two-dimensional bar codes in the country. The technology behind the platform is being delivered by Telefónica partner Scanbuy. [p.11.]
Biometric-security software from solutions provider Authentest is to be deployed on critical access points of the Telefónica network. [p.12.]
A new offering from Telefónica España is to provide free calls between family fixed-line and mobile numbers for an additional EUR3-per-month, for customers subscribing to both fixed and mobile services from the company. Free mobile access to Digital+ TV channels is being offered to mobile broadband subscribers. [pp.12,14.]
Fixed-line rental charges were frozen for 2010 in Spain, which will mark the fourth consecutive year of no price increases as the regulator attempts to bring costs in line with the EU average. [p.13.]
LATINOAMÉRICA: India’s OnMobile won a contract to provide value-added services across Telefónica’s mobile units in Latin America, many of which will be run on an exclusive-basis. OnMobile is expected to spend $50m on rolling out its portfolio. Mobile messaging solutions provider Colibria said it expects to see its services launched in another Latinoamérica market in the near future. There were reports that vendor Ericsson and Telefónica’s Central American units are to collaborate on solutions to foster growth in the region. [pp.15,23.]
In Argentina, Movistar launched its voice-to-text message conversion service from controversial solutions provider SpinVox. New text services were launched in El Salvador that enable “reversed charge” text messages to be sent, and also for customers to pay the cost of texting them. Velti reported it had won a deal to provide mobile marketing solutions to Movistar Mexico. [pp.16,26,27.]
Movistar Argentina ran promotions offering extra credit for topping-up, as well as discounted rates on texts sent while roaming. In El Salvador, Movistar customers are being offered monthly free minutes between linked on-net numbers. Pre-paid roaming was announced by Movistar Venezuela. [pp.16,26,28.]
Telefónica Empresas in Argentina said it had won a contract to update the South American communications platform of Unisys. [p.17.]
New SME-orientated IP telephony and broadband bundles were launched in Argentina. A new SME product portfolio was unveiled in Peru, featuring services including IT support. [pp.17,27.]
An e-payment trial was launched by Vivo in Brazil, in conjunction with financial institution Itau Unibanco. The operator is also offering branded MasterCards to its customer base. Pre-pay television services were launched in Peru, with satellite access to premium channels offered via commitment-free pre-paid cards. [pp.22,27.]
It was reported that Movistar Chile could cap mobile broadband usage as data traffic on its mobile network increases dramatically. The Chilean operator also claimed to be the first to demonstrate LTE 4G technology in the country, following an announcement of actual LTE trials by rival Entel PCS. [pp.23-24.]
Telefónica Chile lost a claim for $300m compensation, related to allegedly unfair tariff restrictions imposed by regulatory bodies between 1999 and 2004. A dispute between Nextel and Telefónica Mexico rumbled on, with a new complaint filed with Cofetel by the trunking operator subsidiary. [pp.24,26.]
There were rumours that Telefónica Colombia could expand its presence in the country’s capital, with a bid for a stake in state-owned operator ETB. Other Colombian acquisitions are also reportedly being considered by Telefónica. [p.25.]
TELEFÓNICA EUROPE: Telefónica O2 Czech Republic is to introduce time-based, rather than data volume-based, charging for mobile broadband. Per second roaming billing was introduced by O2 in Slovakia. [pp.29,33.]
O2 Germany selected Acme Packet to provide session border controllers for its next-generation network. [p.30.]
The launch of the Toshiba TG01 handset in Germany was swiftly followed by its temporary withdrawal due to a virus relating to some units’ memory sticks. [p.31.]
O2 Ireland won a contract to provide its AccessMyLan offering to construction company Sisk. O2 Ireland’s joint-venture Tesco Mobile reported a EUR7.3m-loss for 2008, according to recently-filed accounts. [pp.32.]
A telephone-based IT support service was launched by O2 UK. There were also reports of a new mobile-fixed convergence product for the SME market set to be launched in the UK. [pp.36,42.]
O2 UK agreed a deal with micro-blogging site Twitter , to enable messages sent through the service to be delivered via SMS. The deal was described as a potential model for other agreements across Telefónica’s global business. [p.36.]
Telefónica Europe did not rule out an acquisition of the UK T-Mobile business, although the prospect was played down. [p.37.]
Ericsson won a network-maintenance contract with O2 UK — the vendor said it hoped this would lead to more opportunities to work together. O2 UK agreed a partnership deal with global managed services company Wyless. [pp.38,39.]
ASSOCIATES & INVESTMENTS: As China Unicom rolls out 3G, expectations increased of a launch of the Apple iPhone on its network, with a Dell Android handset also anticipated. Telecom Italia may sell its stake in Telecom Argentina, but is planning greater investment in Brazil. A network-sharing deal was signed with 3 Italia by TI in its home market. [pp.43-47.]
EXTRACT
FINANCIAL RESULTS: Telefónica continues to be buffeted by economic storms
Telefónica Group issued its financial results for the six months to 31 June 2009 (H1 FY09), with reported revenue down 2% to EUR27.6bn, compared to H1 FY08. Operating income before depreciation and amortisation (OIBDA) shrank 1.7% to EUR10.9bn over the same period, as operating income (OI) slipped 0.8% on a year earlier to EUR6.6bn. Net income, however, rose 0.7% for the period, to reach EUR3.62bn.
The company attributed the patchy performance to exchange rate fluctuations and the impact of capital gains booked in FY08. On a consolidated basis, revenue rose 1.4% year-on-year in organic terms, OIBDA grew 3.0%, and net income was up 10.7% — excluding the impact of FY08 capital gains from the sales of Airwave and Sogecable.
There were strong indications that wider economic factors are still weighing on the company’s performance. While Latin America results continued to show signs of some immunity to the global downturn, with Telefónica’s regional unit strengthening its position as group growth engine, domestic performance in Spain was hit by the depth of the country’s recession, as Telefónica O2 units in Ireland and the Czech Republic were also affected by local economic weakness. O2 UK performed strongly, but its contribution was diminished by sterling’s depreciation against the euro.
The telco described its performance as “solid” and reiterated guidance for the year, highlighting organic growth and strong cashflow generation. Further coverage of the results will feature in the next Telefonicawatch.
[Further reference: Telefónica first half net profit, ex-capital gains, up 10.7% to 3,619 million euros -- Telefónica, 30 July 2009.]
M&A: Telefónica appoints bankers to sell Meditel stake
Following earlier reports that Telefónica was considering the disposal of its stake in Moroccan telco Meditel (Telefonicawatch, passim), Group Executive Chairman César Alierta confirmed that bankers Lazards have been appointed to manage the prospective sale.
Telefónica jointly controls Meditel with partner Portugal Telecom. A potential buyer has not yet emerged, although several Middle East operators have already shown an interest in acquiring Portugal Telecom’s stake in the company, which has been up for sale for several months now.
Bahrain Telecom, Etisalat, Orascom, Qatar Telecom, and Saudi Telecom were named as Middle East companies interested in the Telefónica stake, while France Télécom was also linked to a prospective bid.
[Further reference: Telefónica to sell Meditel stake -- Datamonitor, 8 July 2009.]
Speculation links Telefónica to Sprint bid
A report in publication Barron’s, which linked Telefónica to an acquisition of US mobile operator Sprint as part of global consolidation occurring in the mobile sector, was said to have boosted the share price of the US company.
While a recent bolstering of Telefónica’s presence in the USA to increase its international profile sparked rumours of a possible move into the US market (Telefonicawatch, 2009.03), little news of substance has corroborated the prospect.
However, Telefónicawatch noted the appointment of Jaime Smith, a European acquisition integration veteran, to a Group strategic role, which could be a herald of the mergers and acquisition activity to come for the Spanish telco (Telefonicawatch, 2009.04).
[Further reference: M&A expected in saturated US wireless sector-Barron's -- Reuters, 7 July 2009.]
TABLE OF CONTENTS
3 Telefónica Group
3 AGM
3 Telefónica maintains growth and returns theme at AGM
3 Financial results
3 Telefónica continues to be buffeted by economic storms
3 Acquisitions and disposals
3 Telefónica appoints bankers to sell Meditel stake
4 Environment
4 Telefónica receives environmental award
4 Speculation links Telefónica to Sprint bid
4 Contracts
4 NEC awarded SaaS contract with Telefónica
4 Devices
4 Telefónica Europe wins Palm Pré exclusivity
5 Partners
5 Legal
5 Alierta grudgingly cleared on insider-dealing charge
5 Worries over effect on Telefónica should Alierta reputation be tarnished
6 Strategy
6 Telefónica to centralise global purchasing
7 Telco SpA
7 TI and Telefónica not linked in Brazil — Anatel
7 Telco not required to make buy-out offer for TIM Brasil
8 Reports of closer TI and Telefónica ties
9 Telefónica España
9 Advertising
9 Telefónica tops 2008 ad spending
9 Contracts
9 Telefónica unit provides tagging equipment for criminals
9 Competitors
9 Telefónica takes action against Vodafone fixed-line offer
9 Market statistics
9 Telefónica captures 17% of net broadband adds in Q2
9 Fixed lines declining steadily
10 Networks
10 Advanced ADSL2+ upload trials launched
10 Cableco considers wholesale broadband deal
10 Smaller mobile operators see a strong quarter
10 Telefónica performs poorly in broadband speed review
11 2.6GHz and 3.5GHz auctions planned for 2009
11 Partners
11 Operators reach BiDi code agreement
12 Telefónica to deploy Authenware security solution
12 Pricing and tariffs
12 Family calls bundle launched by Telefónica España
13 CNC fails to find collusion evidence on tariff changes
13 Spain’s fixed-line rental charge frozen for 2010
14 Products and services
14 Movistar launches personalised handset covers
14 Movistar offers free mobile Digital+ access
14 Sponsorship
14 Telefónica supports Campus Party network event
15 Telefónica Latinoamérica
15 Regional
15 Telefónica volunteers in Latin America for Pro Nino
15 Mobile banking could cut poverty claims Telefónica
15 Huawei trumpets LatAm platform deployment
15 OnMobile wins LatAm VAS contract
16 Argentina
16 Telefónica opens access to Aula365
16 Colibria expects second Movistar LatAm launch soon
16 New voice-to-text service launched in Argentina
16 Movistar launches extra credit promotion
17 Movistar Argentina opens mobile technology centre
17 Movistar cuts customer access hours on flu advice
17 Movistar Argentina launches roaming promotion
17 Telefónica updates Unisys communications platform
17 SME broadband package unveiled
18 Brazil
18 Brazil internet penetration trumpeted
18 Telefónica to deploy CCTV security in Buenos Aires
18 Anatel halts Telefónica broadband sales
18 Telefónica responds with emergency network upgrade plans
19 Three phases of improvement planned
19 Valente defends performance and reassures on future
20 Telefónica moves to placate existing customers
21 Álvarez-Pallete visits Brazil to rally troops
21 Voice services could also be hit by sanctions?
22 Brazil: Vivo
22 Vivo wins Quality Standard Award for Brazil B2B
22 Vivo to begin e-payment trials
22 Telemig integration continues
22 Emergency messaging developments highlighted by Vivo
22 Vivo to offer iPhone 3GS from August
23 Chile
23 Winners of Movistar Chile incubator contest announced
23 Central America
23 Telefónica and Ericsson to partner for market push
23 Movistar Chile could cap mobile broadband
24 Movistar aims to be first with LTE in Chile
24 Telefónica indemnity claim rejected
25 Ecuador
25 Telefónica attends ICT and environment symposium
25 Colombia
25 Telefónica linked to prospective ETB bid
25 …Other Colombian assets also being considered
25 Telefónica announces Fundación Telefónica Classrooms
26 El Salvador
26 Movistar offers free minutes between linked numbers
26 New messaging solution launched in El Salvador
26 Mexico
26 Nextel-Telefónica dispute drags on
27 Peru
27 Telefónica receives ISO certification
27 Velti trumpets Movistar Mexico deal
27 Telefónica del Perú unveils new SME portfolio
27 Telefónica launches pre-pay TV services in Peru
27 Telefónica contests Osiptel fine
28 Venezuela
28 New service centre opened in Venezuela
28 Pre-paid roaming launched in Venezuela
29 Telefónica Europe
29 Czech Republic
29 TOCR to implement time-based data billing
29 TOCR announces movie special offers
30 Germany
30 Telefónica O2 Germany selects Acme Packet’s SBCs
31 TG01 launched in Germany…
31 …But soon hit by virus
31 German mobile market shrinks in Q1
32 Ireland
32 Isle of Man
32 O2 wins Sisk contract
32 O2 and Tesco reveal EUR7.3m-deficit
33 United Kingdom
33 Slovakia
33 O2 Slovakia announces per-second roaming billing
33 O2 enters financial services market with NatWest
34 O2 UK launches interactive 3D cinema game
34 O2 confident strong brand can profitably translate to new sector
34 No immediate plans for NFC
35 O2 wins Consumer Service Innovation Award
35 Some misgivings expressed in the media over Load & Go
36 T-Mobile looks to grey market for UK iPhones
36 Dunne confident of revenue growth in 2009
36 O2 launches Tech Support
36 O2 UK announces Twitter deal
37 Operators cut churn with longer contracts
37 O2 possibly eying T-Mobile acquisition
38 O2 UK awards Ericsson maintenance contract
38 First O2 and Vodafone shared site goes live
39 O2 ties with BT Openzone to extend mobile broadband
39 O2 UK partners Wyless
40 Expectations of end to O2 UK iPhone exclusivity reported
40 Digital Britain report hopes for rapid move to 4G
40 Legacy spectrum settlement central to future network development
41 A “big auction” in 2010?
42 Ofcom identifies mobile “not-spots”
42 O2 to launch new convergence service
43 Associates and investments
43 China Unicom
43 China-specific iPhone could launch on Unicom in October
44 Unicom to launch Dell Android phone
44 Unicom continues 3G expansion
44 CNY 1.42bn set aside for Unicom dividend
45 Unicom commits to Shanghai investment
45 Telecom Italia
45 TI receives offers for Telecom Argentina stake
45 Credit Suisse reviewing TI options
46 TI plans investment in Brazil
46 AgCom proposes public-private network company
46 Telecom Italia and 3 sign network deal
47 Portugal Telecom
47 TI’s HanseNet linked to liquidity “tricks”
47 TI supports NFC-based loyalty programme
48 Index
INDEX
A
Acme Packet, 30
AgCom (Italy), 46
Agency Republic, 34
Airwave Safety Communications Ltd, 3
Alcatel-Lucent, 5
América Móvil, 45
- Claro, 22, 46
- Slim, Carlos, 45
Americatel, 27
Anatel, 7, 18, 19, 20, 21
Apple, 22, 33, 36, 39, 40, 42, 43, 44
- iPhone, 22, 33, 36, 39, 40, 42, 43, 44
AsiaInfo, 44
ASIMELEC, 4
Authentest, 12
Avenir, 33
B
Bahrain Telecom, 3
Banco Itaú, 22
Beijing Digital China Si-Tech Information Technology, 44
British Broadcasting Corporation, 16
BT Group, 32, 39
- Openzone, 39
C
Caja Madrid, 11
Campus Party, 14
Carphone Warehouse, 33
CFC (Mexico), 26
China Mobile, 43, 44
China Telecom, 43, 44, 45
CMT (Spain), 9, 10, 13
CNC (Spain), 13
Coca-Cola, 11
Cofetel (Mexico), 26
Colibria, 16
Commissao de Valores Mobiliarios (Brazil), 7
Conecta 2009, 24
Credit Suisse Group CS, 45
D
Datamonitor, 3, 15, 30, 46
Dell, 44
Deutsche Telekom, 36, 37
- T-Mobile, 36, 37, 40
- UK, 36, 37
Digital Britain, 40, 41
E
EasyFix Products, 32
Entel, 24
Ericsson, 23, 30, 38, 46
ETB, 25
Etisalat, 3
European Union, 13, 33
- European Commission, 33
Euskaltel, 10
F
Fone Logistics, 33
Foxconn Technology, 43
Fox Mobile, 30
France Télécom, 3, 37
- Orange, 9, 10, 11, 34, 37, 38, 40
- Orange Spain, 9, 11
- Orange UK, 37
G
GeoSentric, 44
Google, 44
- Android, 33, 44
Grupo Werthein, 45
GSM Association, 11
Guangzhou Sunrise, 44
H
HBO, 29
Hits Telecom, 27
Huawei, 15, 44
Hutchison Whampoa
- H3G
- UK, 37
I
ICQ, 30
InfoAdex, 9
Innova, 23
Inter-American Development Bank, 15
International Telecommunications Union, 18, 25
Itaucard, 22
J
Jacada, 35
Jazztel, 10
John Sisk and Son, 32
JPMorgan, 37
L
Lazards, 3
LG, 22
Linkage Technology, 44
M
MasterCard, 22
Media Capital, 47
Metodologia ECi de Transformação Competitiva de Empresas, 22
Miroglio Fashion, 47
Mobilcom-Debitel, 31
Motorola, 22
MVNOs, 10, 31
N
NEC, 4
Neoris, 12
NII Holdings, Inc., 26
Nimbuzz, 31
Nokia, 14
O
Octantis, 23
Ofcom (UK), 41, 42
OnMobile Global, 15
ONO, 10
Orascom, 3
Osiptel, 27
P
Palm, 4
- Pré, 4
Pearl and Dean, 34
Portugal Telecom, 3, 8, 47
Prisa, 14, 47
- Digital+, 14
Procter and Gamble, 9
ProInversión, 27
Q
Qatar Telecom, 3
R
R Cable, 10
Real Madrid, 11
Regions
- EMEA
- Czech Republic, 3, 29
- Europe, 4, 6, 7, 8, 10, 11, 13, 15, 29, 30, 31, 33, 36, 37, 39, 44, 46, 47
- France, 3, 5, 37
- Germany, 4, 6, 30, 31, 47
- Ireland, 3, 4, 32, 42
- Isle of Man, 32
- Italy, 7, 37, 45, 46, 47
- Portugal, 3, 8, 47
- Slovakia, 33
- Spain, 3, 4, 5, 6, 7, 9, 10, 11, 13, 14, 16, 25, 30, 31, 37, 47
- UK, 4, 33, 34, 35, 36, 37, 38, 39, 40, 41, 42
- Latin America, 3, 8, 15, 16, 17, 21, 23, 45
- Argentina, 7, 15, 16, 17, 18, 45
- Brazil, 7, 8, 15, 18, 19, 20, 21, 22, 23, 45, 46
- Central America, 23
- Chile, 19, 23, 24
- Colombia, 25, 28
- Ecuador, 15, 25
- El Salvador, 15, 26
- Mexico, 15, 19, 26, 27
- Panama, 15, 23
- Peru, 15, 16, 27
- Uruguay, 17
- Venezuela, 28
Research in Motion, 32
Research In Motion
- BlackBerry, 32
Royal Bank of Scotland
- NatWest, 33, 34, 35
S
Samsung, 33
Saudi Telecom, 3
Scanbuy, 11
Shenzhen Taiyuan DIC Information Technology, 44
Siemens, 17
Sogecable, 3, 14
Sony, 14
Sony Ericsson, 14
Space2, 33
Spinnovo, 23
SpinVox, 16
Sprint Nextel, 4
Strategy Analytics, 37
Symbian, 42
T
Technologies
- 2G, 38
- CDMA, 43
- 3G, 10, 22, 38, 40, 41, 42, 43, 44, 45
- 3.5G, 11
- 4G
- LTE, 11, 24, 40
- WiMAX, 11
- ADSL, 10, 13, 29
- ADSL2+, 10
- Anexo M, 10
- ATM, 33
- BiDi (barcodes), 11
- Broadband, 9, 10, 11, 14, 16, 17, 18, 19, 20, 21, 23, 27, 28, 30, 32, 36, 39, 40, 41, 46, 47
- Business/Operations Support Systems (BSS/OSS), 15
- Carrier pre-selection, 9
- CCTV, 18
- DSL, 10
- GPS, 9
- GSM, 11, 23, 28
- ICT, 25
- IMS, 30
- IP, 17
- M2M, 10, 39
- MMS, 29
- NFC, 34, 47
- NGN, 30, 40
- SIM, 31, 36, 37, 40
- SMS, 15, 16, 29, 36
- VoIP, 17, 30
- WCDMA, 45
- WLAN
- Wi-Fi, 22, 39, 43
Telco SpA, 7
Tele2, 10
Telecom Argentina, 7, 45
Telecom Italia, 7, 8, 45, 46, 47
- Bernabe, Franco, 46
- Entel, 24
- HanseNet Telekommunikation, 47
- TIM Brasil, 7, 22, 46
Telefónica Group, 3, 4, 5, 6, 15, 38
- Associates and investments
- China Unicom, 43, 44, 45
- GestureTek, 17
- Portugal Telecom, 3, 8, 47
- Sogecable, 3, 14
- Telecom Italia, 7, 8, 45, 46, 47
- España, 9, 10, 11, 12, 13, 14, 15
- Movistar, 10, 12, 13, 14, 31
- Executives
- Alierta, César, 3, 5
- Antunes, Sílvio, 22
- Black, Cheryl, 35
- Bosch, Fernando, 12
- Dunne, Ronan, 34, 35, 36
- Earle, Jonathan, 36, 39
- Folgueiras, Andrea, 30
- Gilpérez López, Luis Miguel, 15
- Johnson, Alistair, 34
- Karas, Jan, 29
- Key, Matthew, 37
- Parák, René, 33
- Pirie, Andy, 32
- Saiz, Fernando, 24
- Schroeder, Karsten, 30
- Short, Mike, 39
- Smith, Jaime, 4, 8
- Valente, Antonio Carlos, 18
- Venegas, José, 23
- Fundación Telefónica, 15, 25
- Pro Nino, 4, 15
- Latinoamérica, 15, 21
- Argentina, 16, 17
- Argentina (Telefónica Negocios), 17, 27
- Brazil, 11, 18, 19, 21
- Chile, 16, 23, 24
- Colombia, 25
- Mexico, 27
- Peru, 27
- Telefónica Empresas, 17
- Telemergencia, 18
- Venezuela, 28
- Meditel (Morocco), 3
- Movistar, 4, 10, 12, 13, 14, 16, 17, 23, 24, 25, 26, 27, 28, 31
- Argentina, 16, 17
- Chile, 16, 23, 24
- Mexico, 27
- Venezuela, 28
- Products and services
- AccessMyLan, 32
- Aula365 Speedy, 16
- Aulas Fundación Telefónica, 25
- Connection Manager, 39
- DUO, 12, 17, 26
- Mensaje por Cobrar, 26
- Mensaje Prepagado, 26
- Mobile banking, 15
- Movistar de Voz a Texto, 16
- Movistar Messenger, 16
- O2 Active, 36
- O2 Cash Manager, 33
- O2 Joggler, 34
- O2 Load & Go, 33, 35
- O2 Mobile Broadband, 39
- O2 Tech Support, 36
- O2 Zero, 29
- pay-TV, 14, 27
- Personaliza, 14
- Solucion Familiar, 12
- Speedy (Latinoamérica), 17, 18, 19, 20, 21
- Telefónica Voice4Carrier, 30
- Telefónica Voice4SIPOwner, 30
- TRIO, 12, 27
- Telco SpA, 7
- Telefónica España
- Telefónica Securitas Direct, 9
- Telefónica Europe, 3, 4, 29, 30, 31, 32, 33, 34, 35, 36, 37, 38, 39, 40, 41, 42
- Czech Republic, 29
- Germany, 30, 31, 33
- Ireland, 32
- Manx Telecom (Isle of Man), 32
- O2 Money, 33, 34, 35
- O2 TV, 29
- Slovakia, 33
- UK, 3, 33, 34, 35, 36, 37, 38, 39, 40, 42
- Telefónica Information and Fraud Prevention, 12
- Telefónica Latinoamérica
- Cable Magicó (Peru), 27
- Terra, 16
Tesco, 32
- Tesco Mobile, 32
Toshiba, 31
Twitter, 36
U
UBS, 22
UNE Telecomunicaciones, 25
Unisys, 17
V
VCCP, 34
Velti plc, 27
Virgin Group, 37
- Virgin Media, 37
- Virgin Mobile, 37
Vivo Participações, 7, 8, 11, 22
- Telemig Celular (Brazil), 22
Vodafone Group, 9, 10, 11, 15, 36, 37, 38, 40, 41, 42
- Spain, 9, 11
- UK, 37, 38, 40, 42
Volkswagen, 11
Vue Cinemas, 34
W
World Expo, 45
Wyless, 39
Y
Ya.com, 10
Yoigo, 10
Z
ZenithOptimedia, 34
ZTESoft Technology, 44
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One Response to “Telefonicawatch, issue 2009.05 snapshot”
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The statement in page 17, “Telefónica Empresas in Argentina said it had won a contract to update the South American communications platform of Unisys” is false. They won a contract just for Argentina.