BTwatch Report #217 October/November 2010 Snapshot
26 November 2010
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Snapshot of BTwatch, report #217. Click through for: the Executive Brief from this month’s report; an Extract from the report; or to contact us for more information about the full 46-page report, this industry standard monthly report service, and ongoing subscription access.
Table of Contents
4 BT Group
4 H1 FY10-11
4 Latest BT results show continuing recovery
5 BT Retail: fibre picks up speed, but BT Vision performance woeful
6 BT Global Services sees orders rise
6 BT Wholesale still slowly shifting to managed services
6 Slow and steady at Openreach, but fibre acceleration sees expenditure rise
7 Pension worries continue to ease
7 Reaction
8 Acquisitions and disposals
8 Goldman Sachs may be eyeing Tech Mahindra stake
9 Appointments
9 Brokers’ reports
9 Cloud services
9 BT seeks to broker ‘virtual’ clouds
9 BT warns of “cloud‑washing”
10 Corporate social responsibility
10 BT and Cisco push cloud‑based unified communications
11 Employment
11 BT calls on operators to work with cloud developers
12 Legal
12 BT faces more claims for hearing loss from engineers
12 Legal
12 BT wins adjournment in piracy case amid data leaks
13 Sponsorship
13 BT names Information Security Journalism winners
13 UK referred to the EU Court of Justice in Phorm case
15 Network
15 Ofcom finalises BT fibre network access requirements
16 BT likely to see Wavestream equivalence exemption
17 Continued fallout on Vaizey VOA decision
18 Pension
18 Court rules Crown Guarantee covers all BT employees
18 Significance of ruling generally played down…
19 …but potential as a tool in future debates on obligations recognised
19 Government may appeal decision
20 Suppliers
20 Virtusa trumpets strength within BT
20 Regulatory
20 Ofcom to review BT termination charges again
20 Suppliers
20 BT selects ADP for payroll services
21 Appointments
21 Broadband
21 BT Retail
21 Broadband
21 BT fibre rollout survey welcomed
22 BT Television services
22 BT joins BSkyB control protest
22 BT Television Services
22 BT to use cloud services to support YouView
22 YouView looking to content deals
22 YouView open to BSkyB involvement
23 Marketing
23 Ofcom not investigating YouView
23 BT considering BT Vision app?
24 Pricing and tariffs
24 Directories
24 BT launches Phone Book Android app
24 Fibre
24 BT experiences further data leak
24 Pricing and tariffs
24 BT call charge increases come into effect
26 Payphones
26 Council calls on BT to seal “disgusting” phone boxes
26 Wireless networks
26 BT to trial underground Wi‑Fi
26 BT Openzone signs advertising deal with JiWire
27 BT Business
27 BT Business
27 BT wins SEPA contract for flood‑protection system
27 New broadband packages launched for SMEs
28 BT Ireland
28 BT Conferencing
28 BT demonstrates UC Global Video Exchange
28 BT Ireland
28 BT fully takes over EUR10m emergency service contract
29 OnLive
29 OnLive
29 Onlive offers free access
30 BT Global Services
30 Appointments
30 New Global Sales Chief for Global Services
30 Awards and accreditations
30 BTGS wins award for KAM Live
31 Awards and accreditations
31 Contracts
31 BT wins HeidelbergCement contract
31 BT wins Mapei Group contract
32 BT International: Asia
32 Public sector contracts
32 BT signs MoU with UK government
33 BT International: Middle East
33 BT wins cloud contract from Norfolk schools
33 BT “cloud‑washing”?
34 Tech Mahindra/Mahindra Satyam
34 Lancashire to move £1.9bn of services to BT partnership
36 Tech Mahindra/Mahindra Satyam
36 Smart Metering
36 BT and others officially launch SmartReach consortium
37 Tech Mahindra/Mahindra Satyam
37 Tech Mahindra grows revenue by 34.3%
37 BT International: Europe
37 BT launches Unified Communications Video‑as‑a‑service
37 BT launches Virtual iPBX in the Netherlands
38 Tech Mahindra/Mahindra Satyam
38 Tech Mahindra grows revenue by 34.3% cont’d
38 BT signs interconnect agreement with Comstar‑UTS
38 BT Radianz
38 BT expands BT Radianz Ultra to Europe
39 Partners
39 BT accredited by Cisco in the USA
39 Partners
39 Space Hellas becomes BT Alliance Partner
39 Products and services
39 BT to offer Juniper smartphone security software
40 BT Wholesale
40 BT Media & Broadcast
40 BT and RRsat tie for Sky News contract
41 21CN
41 Broadband
41 Major outage of broadband network
41 Openreach
41 Fibre
41 Openreach estimates FTTP to reach 110Mbps
42 Regulatory
42 TalkTalk to sign up for wholesale fibre
42 BT names exchanges for next round of fibre upgrades
44 Index
Index
A
ACS:Law, 12
ADP, 20
AllianceBernstein LP
- Sanford C. Bernstein, 7
Apax, 8
Apple, 5, 11, 24
Arqiva, 36
Atlantic Telecom, 37
AT&T, 30
B
BAE Systems
- Detica, 36
British Broadcasting Corporation (BBC),
10, 11, 19, 22, 23
- iPlayer, 23
British Gas, 36
BSkyB, 9, 12, 22, 40
- Sky Sports, 5
BT Group, 4, 8, 10, 11, 12, 13, 15, 16, 17, 18, 19, 20, 22, 29, 30, 32, 34, 36, 42
- Asia
- Tech Mahindra,
8, 34, 36, 37, 38
- BT Global Services, 6, 9, 10, 30, 31, 32, 33, 34, 37, 38, 39
- BT Alliance, 39
- BT Asia Pacific, 32
- BT Benelux, 37
- BT Counterpane, 31
- BT Frontline, 33
- BT Germany, 31
- BT Global Telecom Markets, 31
- BT Global Video Exchange, 28
- BT International,
32, 33, 37
- BT Media & Broadcast, 40
- BT Radianz, 38
- BT Unified Comms. Video, 37
- BT Virtual iPBX, 37
- Cloud Service Broker Catalyst, 9
- Unified comms. and collaboration (UCC), 10
- Virtual Data Centre, 33
- BT Innovate & Design, 9
- 21CN, 22, 41
- BT Pension Scheme, 18
- Crown Guarantee,
9, 18, 19
- Pension Protection Fund, 19
- BT Retail, 5, 10, 13, 21, 23, 24, 26, 27, 29, 41, 42
- Broadband Talk, 24
- BT Broadband, 26
- BT Business, 5, 27
- BT Conferencing, 5, 28
- BT Enterprises, 5
- BT FON, 26
- BT Home Hub, 24
- BT Infinity, 21, 42
- BT Ireland, 5, 28
- BT Mobile, 24
- BT Openzone, 26
- BT Payphones, 26
- BT Total Broadband, 21, 24
- BT Vision, 5, 23
- OnLive, 29
- Option 1, 24
- PlusNet, 12
- Race to Infinity,
21, 24, 42
- The Phone Book, 24
- BT Wholesale, 6, 15, 31, 40
- Executives
- Ainslie, Chris, 33
- Bruce, Chris, 26
- Bruce, Gary, 9
- Burger, Bas, 37
- Campbell, David, 43
- Carletti, Marc, 38
- Cay, EJ, 27
- Chanmugam, Tony, 34
- Donnelly, Carol, 28
- Garfield, Olivia, 36
- Joyce, Eamonn, 28
- Kelly, Jeff, 30, 32
- Kelly, Stephen, 31, 38
- Kemp, Andrew, 20
- Lereuth, Karsten, 31
- Lewis, Bob, 39
- Livingston, Ian, 4
- McCormack, Aaron, 28
- Patterson, Marc, 39
Ratcliffe, Nick, 24
- Regent, Tom, 30
- Sciolla, Corrado, 31
- Somhorst, Carla, 37
- Stanton, Ray, 13
- Sutton, Neil, 9, 33
- Taylor, Kevin, 32
- Thomas, Rob, 11, 22
- Wilson-Dunn, Mark, 40
- Ex-executives
- Lalani, Hanif, 9
- Openreach, 6, 16, 17, 41, 42, 43
C
Cabinet Office (UK), 32
Cable&Wireless Worldwide plc, 32
Channel 4, 22
Children in Need, 10
China Telecom, 32
Cisco Systems, Inc., 10, 39
Citibank, 18
Citigroup, 38
Communication Managers Association, 16
Communications Workers Union, 12, 18
Competition Appeal Tribunal, 20, 42
Competition Commission, 29
COMSTAR United TeleSystems, 38
Conduit, 28
Conservative Party (UK), 21
Country Land and Business Association, 21
Credit Suisse, 8
D
Dept. for Business, Innovation and Skills, 19
Deutsche Telekom
- T-Mobile UK, 20
Digital Economy Act (UK), 12
DTV Services
- Freeview, 23
E
Easynet, 9
Eircom, 28
Elster, 36
Eurim, 17
European Union, 13, 18
- European Commission, 13, 16
F
Federal Communications Commission, 29
Ford, 13
France Télécom
- Orange, 20, 26
G
Gartner Group, 9, 10, 11
Goldman Sachs, 8
Google, 5, 24
H
HeidelbergCement AG, 31
Hewlett-Packard, 28
High Court, 12, 19
HTC, 24
HTK Ltd, 27
Hugh James Solicitors, 12
Hutchison Whampoa, 20
- 3 Group, 20
- 3 UK, 20
I
IBM, 41
Int. Electrotechnical Commission (IEC)
- Broadband World Forum, 11, 22
J
JiWire, 26
John Lewis, 21
JPMorgan Chase, 9, 18
- JPMorgan Cazenove, 18
Juniper Networks, 39
K
KAM Live, 30
L
Lancashire County Council, 34
Landis+Gyr, 36
LinkedIn, 27
Lloyds Development Capital, 9
M
Mapei Group, 31
Mayor of London
- Johnson, Boris, 26
Ministry of Defence, 6
Ministry of Sound, 12
N
Network Rail, 6
News Corp., 22
New York Stock Exchange, 34
Nokia, 24
Norfolk County Council, 33
O
Ofcom, 15, 16, 17, 20, 23, 42
- LLU, 42
- Price controls, 42
- Richards, Ed, 15, 23
- Strategic Review of the Telecoms Sector, 16
- Wholesale Line Rental, 6, 42
Office of the Telecoms. Adjud. (UK), 15, 16
Olympic Games
- London 2012, 26
Omnicom Group, 27
- Cosine, 27
OnLive, Inc.., 29
Oracle, 33
P
Pensions Regulator (UK), 19
Phorm, Inc. (121Media), 13
Porter Novelli, 24
Project Canvas
- Meek, Kip, 22
- YouView, 22, 23
Providence Equity Partners, 8
R
Research In Motion
- BlackBerry, 24
RRsat Global Communications Network, 40
S
Scottish Env. Protection Agency (SEPA), 27
Singularity, 28
SmartReach (BT, Arqiva, Detica), 36
Southwest One, 41
Space Hellas, 39
T
TalkTalk Telecom Group plc, 42
Tech Mahindra, 8, 34, 36, 37, 38
- Mahindra Satyam, 8, 34, 36, 37, 38
Technology
- Broadband, 5, 11, 12, 15, 17, 21, 22, 24, 27, 34, 41, 42, 43
- Ethernet, 6, 16, 29, 34
- Fibre, 5, 6, 7, 11, 15, 16, 17, 21, 24, 34, 40, 41, 42, 43
- GPRS, 36
- HD, 23, 40
- ICT, 28, 33, 34
- IP, 10, 22, 37
- IPTV, 22, 23
- LLU, 6, 15, 42
- MPLS, 31
- Project Canvas, 22, 23
- PSTN, 37
- SIP, 37
- Unified comms., 10, 28, 37, 39
- VoD, 23
- VoIP, 10
- VULA (virtual unbundled loop access), 15
- Wi-Fi, 5, 26, 27
Telefónica, 20, 26
- Telefónica Europe (O2), 20, 26
- UK, 20, 26
Tesco, 26
The National Society for the Prevention of Cruelty to Children, 21
TM Forum, 9
Transport for London, 26
- London Underground, 26
U
Universal Utilities
- Unicom, 32
V
Valuation Office Agency, 17
Virgin Media, 7, 15, 17, 28, 41, 42
Virtusa, 20
Vodafone, 20, 26
- UK, 20, 26
W
Westminster City Council, 26
About BTwatch
Report: #217
Covering: October/November 2010
Published: November 2010
Next report: December 2010
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