BT Global Services flagged the opening of a new global cybersecurity research and development hub in Sydney, Australia.

  • Confirms earlier reports that BT intended to expand facilities at its Service Operations Centre in North Sydney.
  • Underlines ambition to treble worldwide revenue from security business over the next three years (BTwatch, #284).

The new hub is said to be BT’s first cybersecurity R&D operation outside the UK, and has attracted AUD 1.67m (£980, 000) in public funding from the New South Wales government. For its side of the bargain, BT is said to have invested AUD 2m in local capital infrastructure and is set to make “a further multi-million-dollar investment” in cybersecurity jobs at the site, according to local politicians.

BT said that, in addition to cybersecurity, areas of expertise at the new hub will include cloud computing, big data engineering, data networking, data science analytics and visualisation, machine learning, “and the full lifecycle of software engineering.”

The remit of the facility is to develop new services for local and global customers, with a focus on security. It was also revealed that the centre will create up to 172 skilled jobs over five years, with 38 of the new posts allocated to graduates.

“ The hub will be a cornerstone of our global cybersecurity capabilities and help us stay ahead in this fast-moving space.” — Mark Hughes, Chief Executive of BT Security.

Sydney driving Assure Cyber development

It is worth noting that the Sydney R&D facility is said to be contributing significantly towards the BT Assure Cyber platform, a solution designed to offer monitoring, detection, and protection against attacks for public sector and larger enterprise customers (BTwatch, #265).

Matt Allcoat, Chief Architect for Asia, the Middle East and Africa at Global Services, told ZDNet that much of the ongoing development of Assure Cyber was taking place at the Australian R&D operation. Furthermore, Bryan Macklin, Head of Engineering Services at BT in Sydney, describes himself on LinkedIn as “head of a highly skilled team of individuals tasked primarily with the development and delivery” of the Assure Cyber platform, which he described as “BT’s flagship cybersecurity offering”.

Chris Cochrane, Chief Information Officer of BT Global Services, said in a February 2017 interview with CIO magazine that BT had 250 customers in Australia, and noted that security issues are a factor in driving customers away from the public internet towards BT’s connectivity infrastructure and Cloud of Clouds portfolio to access services from major cloud service providers.

  • BT Security is understood to employ around 2, 500 staff across 14 countries, and in May 2016 announced plans to recruit 900 new staff by mid-2017, as part of a push to expand its external business with consumers, businesses, and government clients (BTwatch, #275). BT has also made use of a security white paper published by BT Security and KPMG in July 2017 to talk up its security credentials (BTwatch, #288), as it seeks to play an increasingly significant role in this growing market.
  • BT has previously indicated it collaborates with operators including Deutsche Telekom, Orange, and the major US telcos on monitoring ongoing cyber-threat developments. Vendor partners in this area include Arbor Networks, Check Point, Cisco Systems (identified as a particularly close partner), Juniper Networks, McAfee, Symantec, and Zscaler.

Image: © BT in AMEA.

Table of Contents

EXECUTIVE BRIEF

GROUP

BT Q1 FY17-18 Results

Q1 FY17-18: BT in the midst of an awkward phase [p6]

  • Table: BT Group, financial highlights, Q1 FY17-18
  • Petter parting shots point towards focus on marketing over innovation
  • Lowth emerging as a catalyst for change
  • BT meets 80% carbon reduction target four years early
  • Divisional round-up
  • Table: BT Group, performance by unit, Q1 FY17-18 (adjusted)
  • BT Fleet to adopt low-carbon vehicles
  • Research and development

DELL EMC backing BT SDN drive [p10]

  • McRae to the fore, as BT plays with the boxes
  • BT follows AT&T lead
  • BT picks up new £28m BDUK contract

Ericsson and BT consider slicing economics [p12]

  • Superfast Cornwall sticks with BT
  • Research backs up existing BT and Ericsson collaboration
  • Assumptions at the centre of core of model
  • BT edges forward with pension scheme overhaul as unions push back

BT signs up for Nokia Bell 5G platform project [p15]

  • Moody’s warns on cash drain risk

Telecom Infra Project

Welcome interlopers: BT’s TEAC launch event [p16]

  • Table: BT TIP Ecosystem Acceleration Centre UK launch event finalists and winners, September 2017
  • Facebook front-runs with aspirational vision for telecoms transformation…
  • … BT more pragmatic, but showing signs of change in a digital world
  • BT to big vendors: ‘you snooze, you lose’
  • Local government endorsement brings day to a low-energy close

Patterson under pressure

Regulatory

BT puts a price on providing 10Mbps universal broadband [p21]

  • Not money for nothing – Ofcom considers USC impact on WLA cost
  • Ofcom concession may help satisfy BT’s investment fair-bet demands
  • Ross opportunity to reset relationship

Dark fibre buried as BT wins CAT appeal [p23]

  • Three failings that prompted CAT to reverse Ofcom decision
  • Openreach willing to share toys on its terms
  • Table: People movement highlights
  • Questions left unanswered by CAT, as Ofcom returns to the drawing board

Suppliers

Brite:Bill to provide ‘interactive’ bills for BT [p25]

  • BT deal accelerates Brite:Bill’s already rapid growth

CONSUMER/EE

Management update

Allera takes the helm of consumer brands [p28]

  • Allera: a man for the millennials
  • Petter departs after turning down Strategy role
  • Rising Lowth influence could spark rights rethink

Legal and regulatory

EE takes Ofcom to court on 5G auction [p30]

  • Three UK acts as consumer champion, EE claims self-defence
  • Ofcom blames operators, but may need to reflect on its own actions
  • O2 attempts to find a third way…

Network

EE plunders more 1800MHz spectrum for 4G [p33]Products and services

EE exclusive launch partner for new Apple smartwatch [p35]

  • Teething problems
  • Enhanced voice launch also trumpeted…
  • … but network fault crashes standard call capabilities

BT transforms contact centres with NICE WFM solutions

BUSINESS AND PUBLIC SECTOR

Public sector contracts

BT’s NHS comeback keeps building [p38]GLOBAL SERVICES

  • BT: Security Leader — IDC

Data centres

BT to host Telefónica data centre gear [p40]Dynamic Network Services

Nuage upbeat on BT as Agile Connect debuts [p41]

  • Dedicated hardware provided, but being phased out
  • Cobalt joins BT Radianz Cloud
  • Nuage powering BT agility

Bandwidth-on-demand added to IP Connect [p44]

  • Tried and tested in the oil industry

Partners

Hitachi Vantara links with BT for IoT [p45]Products and services

BT builds PaaS with BearingPoint [p46]

  • BearingPoint research and consulting supports BT evolution
    Security

Ixia secures BT reseller agreement [p47]BT confirms opening of new cybersecurity hub in Sydney [p48]

  • Sydney driving Assure Cyber development

OPENREACH

Networks

BT ramps up G.fast pilot scheme on way to million mark [p50]

  • Rollout winds up as signs of demand build G.fast: losing control of the narrative

ADTRAN flags BT interest in future generation G.fast [p52]CityFibre momentum builds further

NetComm confirms BT power trials [p53]Partners

Openreach and Vodafone flirt with fibre partnership [p54]

  • Sky getting in on the act
  • GTS’s G.fast rival tech secures Openreach compliance
  • BT SIN 498
  • Vodafone may be forgetting past relationship woes…
  • … and both sides may be looking for attention elsewhere
  • Openreach may like Vodafone as a ‘friend’ for regulatory squabbles
  • Not all sweetness and light between peers

FURTHER READING

INDEX

Index

A

Accenture 40
ADTRAN 52, 53
ADVA Optical Networking 17
Advertising Standards Authority 28
Airbus 17
Amazon 19, 29
Amdocs 25
Aparna Systems 17
Apple 19, 28, 35, 36
iPhone 35, 36
Apstra 17
Arbor Networks 48
ASSIA 52
AT&T 11, 40
Autonomy 17
Avanti 13
Avanti Communications 13

B

BearingPoint 46
British Broadcasting Corporation (BBC) 18
Broadband Delivery UK (BDUK) 12, 13
Broadcom 11, 52
BT Group 6, 7, 8, 11, 15, 16, 21, 23, 25, 28, 31, 36, 47, 52, 54, 55
BT Business & Public Sector 8, 38, 46
– BT Centre 18
– BT Consumer 7, 8, 29, 38
BT Cloud 46
– – BT TV 18
– – BT Wi-Fi 7
– – Plusnet 28
BT Global Services 8, 24, 39, 40, 41, 42, 44, 45, 46, 48
BT Assure 45, 48
– – BT Compute 46
– – BT Connect 41
– – BT Italia 6, 24
– – BT Radianz 24, 42
– – BT Security 40, 47, 48
– – One Connect Limited 38
– – Spain 24
BT Technology, Service and Operations
Adastral Park 10, 14
BT Tower 16, 19
– BT Wholesale & Ventures 8, 17, 45, 53
BT Fleet 10
– – BT Media & Broadcast 18
– – BT Redcare 24
– – Superfast Cornwall 13
Directors
du Plessis, Jan 6, 21
– – Rake, Sir Michael 22
EE 6, 7, 8, 19, 27, 28, 29, 30, 31, 32, 33, 35, 36, 55
Emergency Services Network 29
Executives
Allera, Marc 6, 28, 35, 36
– – Alvarez, Luis 24
– – Burger, Bas 24
– – Cochrane, Chris 48
– – Dunne, Niall 10
– – Hanif, Mansoor 16
– – Hughes, Mark 48
– – Lowth, Simon 7, 22, 28, 29
– – McRae, Neil 11
– – Patterson, Gavin 21, 22, 29, 57
– – Ryder, Paul 46
– – Selley, Clive 56
– – Smith Adrian 16
– – Smith, Josie 16
– – Watson, Howard 18
– – Whitley, Tim 16
Ex-executives
Petter, John 6, 28, 29
– – Shah, Ameet 18
Openreach 6, 7, 8, 12, 22, 23, 24, 49, 50, 53, 54, 55, 56, 57

C

Ciena 11
Cisco Systems, Inc. 11, 17, 18, 41, 47, 48, 55
CityFibre 23, 24, 28, 53, 54
CK Hutchison 30
Three Group
Three UK 30, 31
Communications Workers Union 15
Competition Appeal Tribunal 8, 23, 55
Cornwall Council 13
Cornwall Development Company 13
CSL 24

D

Darktrace 17, 47
Dell EMC 10, 11, 17, 19
Deloitte 40
Department for Culture, Media and Sport (DCMS, UK)
Broadband Delivery UK (BDUK) 12
Deutsche Telekom 6, 16, 19, 48
Digital Britain 12, 13
DMSL 50

E

ECI 55
Ecopetrol 44
Entanet 53
Ericsson 12, 13, 14, 17, 19
European Union 8, 15, 17
European Regional Development Fund 12, 13

F

Facebook 11, 16, 18, 19, 29, 55
OpenCellular 19
– Open Compute Project 19
Football Association
Premier League 29

G

General Electric Co. (GE)
NBC Universal
National Broadcasting Company (NBC)
CNBC 18
Gigaclear 28, 53, 54
Google 17, 19

H

High Court 15
Hitachi 45
Hitachi Data Systems 45
– Pentaho 45
House of Lords 54
Huawei Technologies 14, 17, 19, 52, 55
Hyperoptic 28

I

IBM 40
imVision Technologies 17
Infonova 46
Intel 17, 47, 52
Intel Security 47, 48
IP Trade 24

J

Juniper Networks 11, 48

K

KETS Quantum 17
Kingston Communications (KCOM) 23, 53
KPMG 48

L

Lancashire County Council 38
Liberty Global 56
Virgin Media 8, 56
LinkedIn 24, 28, 48

M

Macquarie 21
Megahertz 18
Methanex 44

N

National Health Service (NHS, UK) 38
N3 38
NetComm Wireless 53
Nimans 29
Nissan Motor Company 10
Nokia 15, 17, 41, 42, 52
Nuage Networks 11, 41, 42
NTT 17

O

Ofcom 6, 7, 21, 22, 23, 24, 28, 30, 31, 32, 54, 56, 57
Strategic Review of the Telecoms Sector 21
– USO 22
– White, Sharon 32
Orange 6, 15, 17, 19, 48

Q

Qualcomm 19, 31, 33

R

Renault 10

S

Sasol 44
SK Telecom 19
Sony 33
SSE plc 23, 50
Strategic Review of the Digital Communications Market 21
Symantec 47, 48

T

TalkTalk Telecom Group 23
Technicolor 55
Technology
2G 33
– 4K (Ultra HD TV) 35
– Blockchain 42
– Broadband 12, 13, 19, 21, 22, 23, 28, 31, 50, 52, 53, 54, 55, 57
– DSL 55
– Ethernet 10, 17, 23, 53
– Fibre 7, 8, 12, 13, 18, 21, 22, 23, 24, 28, 50, 52, 53, 54, 55, 56, 57
Dark fibre 23
– – Fibre-to-the-cabinet (FTTC) 21, 22, 50, 57
Fibre-to-the-premises (FTTP) 6, 12, 13, 50, 54, 57
– G.fast 50, 52, 53, 55
– HD 18, 36
– Internet of Things 45
– IP 10, 16, 24, 36, 44, 55
– LLU 22
– LTE 33, 35, 36
– LTE-Advanced 33
– M2M 24, 45
– MPLS 38, 41
– Next-generation networks (NGN) 54
– OTT 29
– Quantum key distribution 17
– R&D 19, 48, 56
– Unified Communications 24, 40
– Unified Communications as a service (UCaaS) 40
– VDSL 21, 55
– VDSL2 55
– Vectoring 52
– Wi-Fi 17, 18, 29, 31, 35, 36, 52
Telecom Infra Project 16, 55
OpenCellular 19
– TEAC 16, 19
Telefónica 29, 32, 35, 40, 56
O2 UK 30, 32
ThreatConnect 47
Toshiba 17
Twitter 28, 36

U

UEFA 29
Champions League 29
United Nations 8
Unmanned Life 17

V

Verizon Communications 40
VMware 11, 17, 19
Vodafone 17, 19, 29, 35, 54, 55, 56, 57
UK 29, 35, 54, 56, 57

Z

Zeetta Networks 17
Zscaler 48

About

About BTwatch

Report: #289
Published: October 2017
Next report: November 2017
For more information visit: BTwatch