BTwatch, issue 2010.05 snapshot
23 June 2010
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Snapshot of BTwatch, issue 2010.05. Click through for: the Executive Brief from this month’s report; an Extract from the issue; or to contact us for more information about the full 40-page issue, this industry standard monthly report service, and ongoing subscription access.
Table of Contents
4 BT Group
4 Associates and investments
4 BT still planning Tech Mahindra sale
5 Employment
5 CWU strike threat intensifies at BT
5 Tech Mahindra
5 Tech Mahindra named Convergys partner
6 Management hard-line faces executive pay backlash
6 5,000 figure put on predicted job cuts
6 Awards and accreditations
7 Legal
7 BT settles dispute with MediaTek
7 Operations
7 NGD data centre uses fully renewable energy
7 Awards and accreditations
7 Cardiff IDC wins green award
8 Regulation
8 EC backs Ofcom plan to require BT to share fibre access
8 BT Fleet
8 IT
9 EC requires cost-based pricing restrictions
9 Suppliers
9 BT clearance of Chinese software acceptable in India
9 People
9 Society
11 Systems
11 BT looks to open source adoption
11 Sponsorship
12 BT to rollout SharePoint social networking for staff
12 Suppliers
12 BT Fleet selects National Mobile Windscreens
13 BT Retail
13 Customer service
13 Proactive customer contact reopens privacy controversy
13 Directories
13 BT cuts size of phone book…
13 …and sees value in traditional business
14 Digital Home
14 BT ties with OnLive for cloud gaming
14 Fixed-line
14 Price rises predicted for fixed‑line calls
15 BT linked to OpenPeak for new home “smartphone”
16 Television services
16 BT signs Arqiva for DTT capacity
16 BT appeals Ofcom BSkyB ruling
17 OFT clears Canvas, but TV distributors unhappy
19 BT Vision ponders internet development
20 BT Vision launches Film Club
21 BT Business
21 BT Business selects Nuance solution
21 An important element of continuing transformation
21 BT Conferencing
21 BT and Cisco partner Time Warner unit for telepresence
21 BT Business
22 BT Ireland
22 Sutherland on BT Ireland
23 BT Global Services
23 Contracts
23 BT trumpets Olympic broadcast role
23 Products and services
23 TynTec added to Global Services portfolio
24 BT pushes VoIP as Ribbit integrated into Onevoice
24 Ribbit
25 Cisco highlights Onevoice role
25 Awards and accreditations
25 Forrester recognises BT managed services
27 BT VDC launched in Brazil
27 Contact centres
28 Suppliers
28 BTGS selects BigFix platform
28 Contracts
29 BT International: Asia-Pacific
29 BT to recruit to capture growth in Asia Pacific
29 Livingston on Asia expansion doubts
29 BT International: Europe
30 BT Diamond IP
30 Interop selects BT Diamond IP
30 BT Radianz
30 BT expands Radianz in Singapore
31 BT Wholesale
31 Contracts
31 Scottish & Southern Energy signs renewed contract
31 Managed services
31 Orange linked to IPTV after BT switch
32 Products and services
32 BT launches global IP Exchange
33 Openreach
33 Fibre
33 BT commits to additional fibre investment
33 Reaction
33 Network
35 London fibre to reach 87% by Olympics
36 BT announces fibre-based broadband launches
37 Index
Index
A
Alcatel-Lucent, 5
Alvarion, 29
Analysys Mason, 33
Arqiva, 16, 17
AT&T, 5, 14
Autodesk, 14
B
BigFix, 28
Borland, 11
British Broadcasting Corporation (BBC), 17
British Paralympic Association (BPA), 11
BSkyB, 16, 17
- Sky Sports, 16
BT Group, 4, 5, 6, 7, 8, 9, 11, 12, 14, 15, 16, 17, 21, 24, 29, 31, 33
- Asia
- – Tech Mahindra, 4, 5
- BT Diamond IP, 30
- BT Fleet Partners, 8, 12
- BT Global Services, 23, 24, 25, 27, 28, 29, 32
- – BT Brazil, 27
- – BT Global Telecom Markets, 23
- – BT Global Video Exchange, 21
- – BT International, 29
- – BT Italia, 29
- – BT Onevoice, 24, 25
- – BT Radianz, 30
- – NGI, 29
- – One Source for Cisco TelePresence, 21
- – Onevoice, 24, 25
- – Onevoice Ribbit, 24
- – Radianz Proximity, 30
- – Virtual Data Centre, 27
- BT Innovate & Design
- – Ribbit, 24, 32
- BT Retail, 13, 14, 15, 16, 19, 31
- – BT Business, 21
- – bt.com, 21
- – BT Conferencing, 21
- – BT Directories, 13
- – BT Engage IT, 7
- – BT Fusion, 15
- – BT Ireland, 22
- – BT Mobile, 28
- – BT Vision, 14, 16, 19, 20
- – Digital Home, 14
- – Tariffs, 19
- – The Phone Book, 13
- BT Wholesale, 31, 32
- – IP Exchange, 32
- Executives
- – Balaam, Martin, 7
- – Benjamin, David, 13
- – Brasnett, Jonathan, 28
- – Buckley, Warren, 13
- – Croxford, Ivan, 21
- – Dooley, Michael, 30
- – Edwards, Dave, 7
- – Fitzpatrick, Brian, 31
- – Gallindo, Sérgio Paulo, 27
- – Gower, Andy, 19
- – Livingston, Ian, 6, 15, 29
- – Nicholson, Andy, 30
- – Patterson, Gavin, 14
- – Rejali, Cameron, 32
- – Ruston, Jeremy, 11
- – Scott, Peter, 12
- – Selly, Clive, 11
- – Sutherland, Graham, 22
- – Sutton, Neil, 24
- – Watson, Marc, 16, 20
- – Webb, Duncan, 12
- – Wittgreffe, John, 6
- Ex-executives
- – Moiin, Hossein, 9
- – Verwaayen, Ben, 19
- Openreach, 9, 14, 33, 35
- Strategy and Operations
- – 21CN, 9, 31
- – BT Innovate & Design, 6, 9, 11
- Telefocus, 9
C
Cardiff International Data Centre, 7
Carillion, 5
Carphone Warehouse, 17
Cisco Systems, Inc., 21, 24, 25
Communications Workers Union, 5, 6
Competition Commission, 17
Convergys Corp., 5
Cyber-Rights, 13
D
Datamonitor, 29, 32
E
European Joint Research Centre, 7
European Transport Safety Council, 8
European Union, 8
- European Commission, 7, 8, 9
F
Facebook, 12, 13
Film4OD, 20
Football Association
- Premier League, 16
Forrester, 25
France Télécom, 31
- Orange, 31
Frontline Technologies, 29
G
Google, 19
- YouTube, 13
H
Huawei Technologies, 9
I
Indian Institute of Science, 28
International Paralympic Committee (IPC)
- Paralympic Games, 23, 35
Interop Las Vegas 2010, 30
Intranet Benchmarking Forum, 8
ITN, 6
ITV, 17
J
JPMorgan Chase, 14
- JPMorgan Cazenove, 14
L
Latitude, 21
M
Mahindra Satyam, 4
Massachusetts Institute of Technology (MIT), 19
Maverick Capital, 14
MediaTek, 7
Microsoft, 5, 12
- Windows 7, 12
MIT, 19
N
National Informatics Centre (India), 28
NetApp, Inc. (Network Appliance), 27
Next Generation Data Limited, 7
Next Generation Data Limited
- NGD Europe, 7
Nokia, 9
Nokia Siemens Networks, 9
Nuance Communications, 21
O
Ofcom, 8, 9, 16
- LLU, 8
- Price controls, 8
- Wholesale line rental, 31
Office of Fair Trading, 17
Olympic Games, 11, 35
- London 2012, 23, 35
- Olympic Broadcasting Services London Ltd, 23
OnLive, 14
Ontology Systems, 6
OpenPeak, 15
Ovum, 33
P
Phorm, Inc. (121Media), 13
Picturebox, 20
Privacy International, 13
S
Scottish & Southern Energy (SSE), 31
Siemens, 9
SmartestEnergy, 7
Sony, 20
- Sony Pictures Television, 20
StarHub, 30
T
Tech Mahindra, 4, 5
- Tech Mahindra Mahindra Satyam, 4
Technology
- 3G, 15
- Bluetooth, 15
- Broadband, 8, 14, 16, 19, 31, 33, 35, 36
- – ADSL, 29
- – ADSL2+, 35
- Ethernet, 21
- Fibre, 8, 9, 33, 35, 36
- – FTTP, 35
- GSM, 32
- HD, 35
- IP, 25, 30, 32
- IPTV, 17, 31
- LLU, 8
- MPLS, 32
- Project Canvas (BBC, BT, ITV, FIVE), 17, 31
- Project Kangaroo (BBC, ITV), 17
- SMS, 23
- Unified communications (UC), 24, 25
- VoD, 17, 19, 20
- VoIP, 24, 25, 32
- VPN, 24
- VULA (virtual unbundled loop access), 8, 9
- Wi-Fi, 15, 19
- WiMAX, 29
Telefónica, 15
- Telefónica Europe (O2), 15
- – UK, 15
telent plc (Marconi), 5
TM Forum, 6
Top-Up TV, 16
Twitter, 13
tw telecom, 21
TynTec, 23
V
Virgin Media, 16, 17, 22, 33
W
Warner Bros, 14, 20
Z
ZTE, 9
About BTwatch
Issue: 2010.05
Covering: May-June 2010
Published: June 2010
Next issue: July 2010
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