BTwatch
This release
: #301
December 2018: 54pp
Releases/year: 10+
Click for more details of this release

Executive brief

Group

Research & Innovation: Watson calls for convergence and collaboration [p.6]

  • McRae talks tough with vendors…
  • … but has positive words for Huawei

Restructuring: Facilities management outsourced in restructuring step [p.10]

Suppliers: BT to remove Huawei from EE core as controversy rumbles [p.12]

  • Tensions rise between UK watchdog and vendor
  • Political pressure builds across the West

People [p.15]

  • Table: People movements

Consumer

5G: EE to use network slicing for football broadcasts in 2019 [p.19]

ESN: Emergency Services Network enters network coverage testing phase [p.20]

  • ESN products revealed to date
  • telent on a roll
  • LinkedIn chat reveals continuing concerns, suggests 5G research could help

Products & Services: Launch of Smart Hub 2 and Complete Wi-Fi for BT Plus customers [p.24]

  • Smart Hub 2 capabilities trumpeted
  • BT still adding gloss to packages

Tarriffs & Pricing: Pressure builds on BT pricing practices [p.27]

  • CMA provides added impetus

Television Services: BT-backed YouView ties with Amazon, VOD 365 [p.29]

Enterprise

Public Sector Contracts: BT cops IT implementation contract with police chiefs [p.31]

  • Northern Ireland provides further good news

INLINKUK [p.32]

Global Services

Cloud Services: BT's cloud disperses [p.35]

Contracts: BT has good SD-WAN chemistry with IXOM [p.36]

BT Security: BT Security plans European surge [p.38]

Openreach

Networks: Forward-focused Openreach tripping up on current capacity problems [p.41]

  • Openreach on the case
  • Openreach trials going slower to speed up

Competitors: Openreach ready for fibre build battle royale [p.44]

  • Brexit raises its head
  • Openreach faces new kid on the block for full-fibre
  • FibreNation in search of street cred
  • Ofcom gets 'flexible' on fibre regs

Further reading

Index

Symbols

21st Century Fox
- Sky
- NOW TV 29
Sky Sports 50

A

ADVA Optical Networking 7
Alphabet
- Google
- YouTube 19
Amazon 28, 29, 35
- Alexa 29
- Amazon Prime 29
- Amazon Web Services 35
Apple 24
Arqiva 29
Aviva 15

B

Betfred 28
BMW 17
British Broadcasting Corporation (BBC) 15, 28, 29
- iPlayer 29
Broadband Forum 6, 19
BT Group 6, 7, 8, 9, 11, 12, 15, 16, 17, 21, 27, 45
- Asia
-- Tech Mahindra 9
- BT Consumer 19, 24, 45
-- BT Cloud 35
-- BT Scotland 15
-- BT TV 26
-- Plusnet 24
- BT Enterprise
-- BT Business & Public Sector 15
-- BT Facilities Services 10
-- BT Fleet 17
-- BT Ireland 33
-- BT Wholesale & Ventures 15
-- InLinkUK 32, 50
- BT Global Services 9, 15, 34, 35, 36, 39, 51
-- BT Americas 15
-- BT Global Communications India 9
-- BT Security 15, 38, 39, 51
- BT Pension Scheme 15
-- Spencer, Paul 15
-- Thoresen, Otto 15
- BT Technology, Service and Operations
-- 21CN 12
-- Adastral Park 9, 49
-- Azure 23, 31
- Directors
-- du Plessis, Jan 45
-- Rake, Sir Michael 45
- EE 8, 12, 14, 17, 19, 20, 22, 24, 25, 50
-- Emergency Services Network 12, 20, 50
- Executives
-- Allera, Marc 19
-- Brown, Kevin 15
-- Burger, Bas 15
-- Chamberlain, Gillian 33
-- Dick, Brendan 15
-- Hindhaugh, Jamie 19
-- McRae, Neil 7, 13
-- Meller, Hila 38
-- Murnaghan, Paul 32
-- Selley, Clive 44, 45
-- Watson, Howard 6, 8, 9
-- Watson, Marc 26
-- Wood, Jane 15
- Ex-executives
-- Galvin, Mike 15
-- Hanif, Mansoor 8
-- Hughes, Mark 15
-- Reynolds, Paul 47
-- Staples, Damien 15
- Openreach 15, 20, 21, 25, 40, 41, 42, 43, 44, 45, 46, 47, 48, 51
Business in the Community 15

C

Capgemini 15
Carillion 21
CBRE Group 10, 49
Cisco Systems, Inc. 7
Citrix 35
CityFibre 44, 47
CK Hutchison
- Three Group
-- Three UK 22
Communications Workers Union 10, 49
Competition and Markets Authority 28
Cushman & Wakefield 16

D

Deloitte 15, 31, 50
Deutsche Telekom 48
DMSL 15

E

ECI 43
Eleven Sports Network 26, 28
Emirates Airline 9
ExCel Arena 19

F

Facebook 28
Football Association
Football League 28

G

Google 35
Government Communications Headquarters (GCHQ, UK) 13

H

Home Office (UK) 20, 21, 23, 50
Huawei
- Huawei Cyber Security Evaluation Centre 13
Huawei Technologies 6, 7, 8, 12, 13, 19, 42, 43, 49

I

IBM 35
Indian Institute of Science 9, 49
INEX 33
International Electrotechnical Commission (IEC)
- Broadband World Forum 6
ISS 10, 49
ITV 29
IXOM 36, 51

K

Kingston Communications (KCOM) 11

L

Liberty Global
- Virgin Media 24, 26, 46, 47
LinkedIn 15, 23

M

M&G Prudential 47
- InfraCapital 47
Microsoft 23, 31, 35
Motorola 20, 21, 23, 50
Motorola Solutions
- Airwave 20, 21, 22, 23

N

National Police Chiefs Council 31
Netflix 29, 50
Nokia 7, 36, 42
- Nuage Networks 36
Northern Ireland Public Sector Shared Network 32, 50

O

Ofcom 8, 11, 46, 47, 48, 49, 51
- USO 11

P

Phones4u 14, 49
PricewaterhouseCoopers 14

Q

Qumu 39

R

Renault 17

S

Samsung 24
Secret Intelligence Service (SIS/MI6, UK) 13
Setanta 28
Setanta Sport 28

T

TalkTalk Telecom Group 24, 25, 29, 46, 47, 51
- FibreNation 46, 47, 51
Tech Mahindra 9
Technology
- 2G 23
- 3G 23
- 5G 6, 7, 8, 13, 19, 23, 49, 50
- Artificial intelligence 29
- Broadband 6, 8, 11, 15, 19, 24, 25, 27, 41, 43, 45, 46, 48, 49, 50, 51
- Convergence 49
- Fibre 24, 41, 42, 43, 44, 45, 46, 47, 48, 49, 51
- Fibre-to-the-cabinet (FTTC) 41, 43, 48, 51
- Fibre-to-the-premises (FTTP) 42, 46, 47
- G.fast 24, 42, 43, 45, 51
- IP 33
- OTT 29
- Unified Communications 39
- VDSL 41, 43
- VDSL2 41, 42, 43
- Vectoring 43, 48
- Wi-Fi 6, 7, 8, 24, 25, 32, 49, 50
Telecom Infra Project 7, 8
Telecom New Zealand 47
Telefónica 14, 22
telent 20, 21, 50
The Climate Group 17
Twitter 10

U

Ultimate Fighting Championship 26
United Nations 17

V

Vodafone 14, 22
- UK 14, 22
Volkswagen 17

W

Which? 27, 50
Wireless Broadband Alliance (WBA) 6, 8

Y

YouView 15, 29, 50
- Halton, Richard 15

Z

ZTE 13

  • SOC network soon to reach Paris as BT sells its security capabilities beyond UK-based MNCs.

Hila Meller, BT Security’s recently appointed Vice-President for Europe (BTwatch, #295), talked up the unit’s cybersecurity capabilities as the unit prepares to expand its capabilities in mainland Europe.

Meller highlighted BT’s international presence in 180 countries, with a network that can handle one terabyte of data per second, as providing an advantage in processing cyber-threat intelligence. She also referenced BT’s “unique… operational model” through which Protect BT, the company’s internal cyber team, is responsible for providing security solutions to Group customers, alongside its method of testing new security services internally before moving to commercial launch. “All the services we offer our customers are based on the experience gained in the field in the protection of data and systems of complex and global companies subject to daily threats such as BT”, maintained Meller.

Along with connectivity, hybrid and virtualised networks, access to the cloud, and managed services, Meller described security as one of BT’s growth engines. She said BT now has 15 international Security Operation Centres (SOC), the last one of which will be inaugurated “shortly” in Paris, France. She added that BT wants “more presence in Europe… in fact, one of the main priorities was to invest in Europe in SOC infrastructures”, to ensure compliance with European data protection regulations.

Meller also emphasised the strength of BT’s cybersecurity workforce, which features more than specialist staff. She cited research from IDC that had found 97% of organisations believe they do not have the right security skills, which had “pushed us to better target our efforts to attract talent in this sector”, and put in place “various ad hoc recruitment initiatives and programmes”. This has seen BT Security target categories of people generally less represented in companies, for example, women, or people with autism and attention deficit hyperactivity disorder (BTwatch, #292).

“We know that people with Asperger syndrome or autism often think more schematically and are more likely to make logical associations — the aptitude for mathematics and recognition of forms as well as their ability to quickly find specific anomalies are crucial skills for cybersecurity.” — Meller.

Image: BT

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