BTwatch Report #222 June-July 2011 Snapshot
28 July 2011
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Table of Contents
Symbols
2e2, 20
A
Accenture, 5
Advertising Standards Authority, 14
Alcatel-Lucent, 27
AlgoSec, 20
Andrews & Arnold (AAISP), 33, 34
ANZ Bank, 22
Aphelion, 23
Apple, 31, 34
Arqiva, 6
ATVOD (VoD regulator), 16, 17
B
BAE Systems
- Detica, 6
Berg Design, 37
BlackRock, Inc., 13
British Broadcasting Corporation (BBC), 16, 37
- iPlayer, 16
British Chambers of Commerce, 20
Broadband Delivery UK (BDUK), 5
BSkyB, 14, 30, 37
- Sky Sports, 30
BT Group, 4, 5, 6, 7, 8, 9, 11, 12, 13, 14, 16, 19, 25, 33, 37, 38
- Asia
- – Tech Mahindra, 26
- BT Global Services, 5, 9, 11, 19, 21, 22, 23, 24, 25, 26
- – BT Al Saudia, 22
- – BT EMEA, 5
- – BT Germany, 24
- – BT Global Telecom Markets, 35
- – BT International, 22, 23, 24
- – BT Italia, 5, 24
- – BT Onevoice, 24
- – BT Radianz, 22, 23
- – Etherflow, 24
- – Liverpool Direct Limited, 21
- – Onevoice, 24
- – Radianz Proximity, 23
- – Virtual Data Centre, 9
- – Virtual Private Network, 24
- BT Innovate & Design, 5, 9, 13
- – 21CN, 9, 27, 33
- BT Retail, 5, 11, 12, 14, 15, 16, 17, 19, 20, 29, 30, 39
- – BT Business, 19, 20
- – BT Engage IT, 19, 20
- – BT Homehub3, 6
- – BT Ireland, 20
- – BT Openzone, 16, 17
- – BT Payphones, 26
- – BT Total Broadband, 17
- – BT Vision, 16, 29, 30
- – MyDonate, 6, 17
- – OnLive, 17, 19
- – Text Relay, 23
- – Together, 6
- BT Wholesale, 16, 26, 27, 29, 31, 33, 34
- – Content Connect, 27, 31, 32
- – DataStream, 27
- – IPStream, 27
- – TV Connect, 27, 29, 30
- Directors
- – Brendish, Clayton, 5
- – Rake, Sir Michael, 7, 25
- – Symon, Carl, 13
- Executives
- – Arden, Zoe, 5
- – Balaam, Martin, 19
- – Bergin, Sean, 35
- – Burger, Bas, 9, 23
- – Campenon, Olivier, 5
- – Carsberg, Bryan, 13
- – Chanmugam, Tony, 12
- – Chapman, Clare, 5
- – Dunne, Niall, 5
- – Garfield, Olivia, 37, 38, 40
- – Hubbard, Tim, 34
- – Leonidas, Marjorie, 16
- – Livingston, Ian, 11, 12
- – Martinez, Jose Antonio, 22
- – McCann, Kim, 24
- – McQuoid, Johnny, 38
- – Orme, Simon, 27, 31, 32
- – Patterson, Gavin, 5, 12, 19
- – Pettit, Stephen, 13
- – Radley, Peter, 13
- – Sciolla, Corrado, 5
- – White, Steve, 30
- – Whitley, Tim, 13
- Ex-executives
- – Raja, Himanshu, 13
- – Ramji, Al-Noor, 5
- – Whitby, Tricia, 5
- Openreach, 11, 13, 26, 37, 38, 39, 40, 41
- – Copper Integrated Demand Testing, 41
- – Equality of Access Board, 13
C
Cable&Wireless Worldwide plc, 20
Cambridge Consultants, 37
Cambridge TV White Space Consortium, 37
Carillion, 6
- Carillion Telent (Marconi), 6
Cisco Systems, Inc., 19, 22
Coca-Cola, 5
Competition Appeal Tribunal, 7
Competition Commission, 7
Computacenter, 20
Credit Suisse, 6
D
Dell, 19
Department for Business, Innovation & Skills
- Hunt, Jeremy, 5
Deutsche Post DHL, 23
- DHL Innovation Center, 23
Digital Economy Act (UK), 4, 5, 14
Digital Entertainment Content Ecosystem (DECE), 32
- UltraViolet, 32
DMSL, 14
DTV Services
- Freeview, 30
E
Enel SpA, 24
Environment
- Wind turbines, 6
European Union
- European Commission, 7
Everything Everywhere (Orange UK, T-Mobile UK), 7, 8
F
Facebook, 16, 34
Fastweb, 24
Fujitsu, 5, 8, 27
G
Google
- YouTube, 32
H
Hewlett-Packard, 19
High Court, 4, 14
Hilton Group, 17
Hutchison Whampoa, 7
- 3 Group
- – 3 UK, 7, 8
I
Invesco, 13
J
Juniper Networks, 19
K
Kingston Communications (KCOM), 26
L
Lenovo, 19
Liverpool City Council, 21
LockPath, 22
Logica, 13
M
Mahindra Satyam, 5
Metropolitan Borough of Sandwell, 21
- Transform Sandwell, 21
Microsoft, 15, 24, 26, 31, 37
- Lync, 24
Ministry of Defence, 7
Misys, 5
Mobile Termination Rates (MTR), 7
Motion Picture Association (MPA), 14
Motorola, 26
N
National Health Service (NHS, UK), 5
NetApp, Inc. (Network Appliance), 19
Netflix, 31
Netpropagate, 37
Neul, 37
Nokia, 37
O
Ofcom, 4, 7, 8, 13, 16, 20
- Carrier pre-selection, 40
- LLU, 40
- Strategic Review of the Telecoms Sector, 13
- Wholesale Line Rental, 38, 39, 40
Office of the Telecommunications Adjudicator (UK), 40
- OTA2, 40
Olympic Games, 16
- London 2012, 16
ONI, 14
OnLive, Inc., 17, 19
P
Phorm, Inc. (121Media), 15
S
Samsung, 37
SCC, 20
Serviced Office Group, 6
Skillweb, 26
SmartReach (BT, Arqiva, Detica), 6
Sony, 31
Spectrum Bridge, Inc, 37
Steepest Ascent, 37
Surrey County Council, 37
T
TalkTalk Telecom Group plc, 4, 5, 14, 39
Tech Mahindra, 26
- Mahindra Satyam, 5, 26
Technology
- 3G, 7
- BluRay, 31, 32
- Broadband, 5, 8, 9, 11, 14, 15, 20, 24, 25, 27, 30, 31, 32, 34, 37, 38, 39, 41
- – ADSL, 27, 41
- – ADSL2+, 9, 27
- – SDSL, 27
- CCTV, 22
- Ethernet, 24, 34, 38, 39
- Fibre, 5, 27, 37, 38, 39, 40
- – FTTC, 39
- – FTTP, 38
- GPRS, 26
- IP, 15, 24, 34
- IPTV, 27, 30
- LAN, 34
- LLU, 39, 40
- LTE, 8, 34
- Multicasting, 27, 30
- Next-generation access (NGA), 38
- PLT, 15
- R&D, 5, 23
- RFID, 23
- Unified communications, 14, 22
- Video-on-demand, 16, 17
- VoD, 16, 17, 30, 32
- VoIP, 33
- VPN, 20
- White spaces, 37
- Wi-Fi, 16, 17, 37
- WLAN, 22
Technology Strategy Board (UK government funding body), 37
Telecom Italia SpA, 24
Telefónica, 20
- Telefónica Europe (O2)
- – UK, 8
Tesco, 5
Timico, 27
TTP, 37
U
UBS, 6
UK Government
- Joint Intelligence Committee, 7
United Nations, 4
University of Strathclyde, 37
V
VimpelCom, 5
Virgin Media, 14
Vodafone, 7, 8
- UK, 7, 8
W
West Berkshire Council, 22
World Economic Forum, 25
X
Xerox, 21
Y
YouView (Project Canvas), 30
Z
Zen Internet, 37
ZTE, 7
Index
1 Executive brief
4 BT Group
4 Legal
4 BT refused permission to appeal DEA ruling
4 MPs also call for repeal of DEA
5 Acquisitions and disposals
5 Fibre
5 People
5 People movement highlights
6 Financial reports
6 Suppliers
6 Corporate social responsibility
6 BT releases 2011 Sustainability Report
7 Government
7 BT acknowledges threat
of “cyber‑attack”
7 Regulatory
7 MTR appeal referred to Competition Commission
8 BT objects to Ofcom LTE auction proposals
8 Mobile operators also have objections
9 Research and development
9 BT trialling “always available” broadband
9 Research and development
9 BT boasts of collaborative innovation credentials
9 BT recognising importance of focused, open innovation
11 Strategy
11 BT Annual Report admits customer service target missed
11 Longer payment terms may have contributed to cash flow improvement
12 Global operations creates new risk for BT Group
12 Revenue growth becomes a bonusable objective
13 Additional Annual Report points of note
14 Advertising
14 Partners
14 BT Retail
14 Broadband
14 BT battles MPA demand to block website access
15 BT admits monitoring customers’ LANs
16 Television services
16 ATVOD introduces new
VoD fee structure
16 Television services
16 BBC iPlayer rolled out on BT Vision
16 Wireless networks
16 BT: Olympics will overload wireless networks
17 Television services
17 ATVOD introduces new
VoD fee structure cont’d
17 OnLive
17 BT signs Wi‑Fi deal with Hilton
17 Products and services
17 MyDonate signs up more than 500 charities
19 OnLive
19 OnLive partners Juniper to move beyond gaming
19 BT Engage IT
19 Balaam offers further details on Engage plans
19 Focus shifting towards traditional Global Services’ territory
20 BT Business
20 BT renews BCC partnership to help UK businesses
20 BT Ireland
20 2e2 held up as example
20 Potential customers looking forward again
20 Engage IT partners AlgoSec
21 Public sector contracts
21 BT Global Services
21 Public sector contracts
21 BT signs renegotiated Liverpool Direct contract
22 Public sector contracts
22 BT International: Middle East
22 Financial services
22 BT adds Lockpath to Radianz community cloud
22 BT installs ITS for ANZ Bank
23 BT International: Middle East
23 BT wins UAE “Echo of Silence” contract
23 Aphelion joins BT Radianz community
23 Research and development
23 BT signs R&D partnership with DHL
24 BT International: Europe
24 BT International: Americas
24 BT launches Onevoice with Microsoft Lync support in USA
24 BT International: Europe
24 BT Germany expands Etherflow coverage
25 Rake: BTGS to look to Eastern Europe
26 Tech Mahindra/Mahindra Satyam
26 Suppliers
26 BT awards KC £1.3m contract extension
26 BT selects Skillweb for transport management upgrade
28 Products and services
28 BT Wholesale to phase out IPStream
28 BT Wholesale
28 Content delivery
28 BT to launch multicast TV broadcast platform
29 Media experience key to new offering
30 BT acted with YouView in mind
30 BT Retail likely to be key customer
31 BT sees potential for network in digital locker ecosystem
31 Broadband platform to play a pivotal role
32 BT portfolio expanding to address cloud requirements
32 A fragmented market plays to BT strengths
33 Customers
33 AAISP claims BT cannot meet network demand
34 Network
34 Network
34 BT sees demand for Ethernet from mobile operators
34 Vendors urged to keep offerings simple
35 BT: Backhaul will limit growth of cloud computing
37 Fibre
37 Openreach
37 Next‑generation access
37 Openreach details “white space” trials
37 Trials also to take place in Cambridge
38 Fibre
38 Openreach details next round of fibre locations
38 Duct issues delay FTTP rollout…
38 …but commercial pricing confirmed
39 Recruitment
39 Openreach raises connection prices for FTTC
39 Fibre expense still throttling growth potential
40 OTA
40 OTA finds drop in LLU numbers, BT slowly improving
40 Openreach reaches business‑as‑usual “almost”
40 PIA groups exploring prospects
41 Network
41 Network
41 Openreach trials new fault testing
42 Index
About BTwatch
Report: #222
Covering: June-July 2011
Published: July 2011
Next report: August 2011
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